HP Omnibook Xe3 Service Manual

							iiHP OmniBook XE3
Notice
In a continuing effort to improve the quality of our products, technical and environmental information
in this document is subject to change without notice.
This manual and any examples contained herein are provided “as is” and are subject to change
without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual,
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shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the
statutory rights of Consumers.
© Copyright Hewlett-Packard Company 2000. All rights reserved. Reproduction, adaptation, or
translation of this manual is prohibited without prior written permission of Hewlett-Packard
Company, except as allowed under the copyright laws.
The programs that control this product are copyrighted and all rights are reserved. Reproduction,
adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co.
is also prohibited.
Portions of the programs that control this product may also be copyrighted by Microsoft Corporation,
SystemSoft Corporation, Crystal Semiconductor Corporation, Phoenix Technologies, Ltd., Silicon
Motion Corporation, ESS, and Adobe Systems Incorporated. See the individual programs for
additional copyright notices.
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All certifications may not be completed at product introduction. Check with your HP reseller for
certification status.
This equipment is subject to FCC rules. It will comply with the appropriate FCC rules before final
delivery to the buyer.
Hewlett-Packard Company
Mobile Computing Division
19310 Pruneridge Ave.
Cupertino, CA  95014, U.S.A.
Edition History
Edition 1 ......................... August 2000 
						

							HP OmniBook XE3iii
Contents
1. Product Information ................................................................................................. 1-1
Technology Codes ......................................................................................................................... 1-2
Features ......................................................................................................................................... 1-3
Operation ....................................................................................................................................... 1-6
Turning the Notebook On and Off ......................................................................................... 1-6
Checking the Notebook’s Status ............................................................................................ 1-7
Using Fn Hot Keys ................................................................................................................. 1-9
Resetting the Notebook ........................................................................................................ 1-10
Using the CD-ROM or DVD Player .................................................................................... 1-11
Specifications .............................................................................................................................. 1-12
Hardware Specifications....................................................................................................... 1-12
Software Specifications ........................................................................................................1-14
System Resources ................................................................................................................. 1-15
Internal Design ............................................................................................................................ 1-18
2. Removal and Replacement ....................................................................................... 2-1
Disassembly Flowchart ................................................................................................................. 2-2
Removing the Battery (User-Replaceable) ................................................................................... 2-4
Removing an SDRAM Module (User-Replaceable) ..................................................................... 2-5
Removing the Mini-PCI PCA (User-Replaceable) ....................................................................... 2-7
Removing the Keyboard Cover (with Hinge Covers) (User-Replaceable) ................................... 2-9
Removing the Keyboard (User-Replaceable) ............................................................................. 2-11
Removing the Hard Disk Drive Assembly (User-Replaceable).................................................. 2-13
Replacing Small Parts (User-Replaceable) ................................................................................. 2-16
Removing the Display Assembly (HP Authorized Service Providers Only) .............................. 2-17
Removing the Top Case (HP Authorized Service Providers Only) ............................................ 2-20
Removing the CD Player PCA (HP Authorized Service Providers Only).................................. 2-22
Removing the Hinge Saddle Set (HP Authorized Service Providers Only) ............................... 2-23
Removing the Video PCA (HP Authorized Service Providers Only)......................................... 2-25
Removing the Heatsink Assembly (with Fan) (HP Authorized Service Providers Only) .......... 2-27
Removing the CPU Module (HP Authorized Service Providers Only) ...................................... 2-29
Removing the Floppy Disk Drive (HP Authorized Service Providers Only) ............................. 2-31
Removing the CD-ROM/DVD Drive (HP Authorized Service Providers Only) ....................... 2-33
Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only) ............ 2-34
Reinstalling the Motherboard ............................................................................................... 2-37
Replacing the Bottom Case .................................................................................................. 2-38
Removing Notebook Components (HP Authorized Service Providers Only) ............................ 2-40 
						

							ivHP OmniBook XE3
3. Troubleshooting and Diagnostics ............................................................................. 3-1
Troubleshooting ............................................................................................................................ 3-2
Troubleshooting the Problem ................................................................................................. 3-3
Verifying the Repair ............................................................................................................... 3-3
Suggestions for Troubleshooting ........................................................................................... 3-4
Diagnostic Tools ......................................................................................................................... 3-17
DiagTools ............................................................................................................................. 3-17
Power-On Self-Test ..............................................................................................................3-24
Sycard PCCtest 450 CardBus Card (Optional) .................................................................... 3-27
Desktop Management Interface (DMI) ................................................................................ 3-28
BIOS Setup Utility ............................................................................................................... 3-30
4. Replaceable Parts ...................................................................................................... 4-1
5. Reference Information .............................................................................................. 5-1
Password Removal Policy ............................................................................................................. 5-1
Hewlett-Packard Display Quality Statement ................................................................................ 5-2
Service Notes ................................................................................................................................ 5-4 
						

							HP OmniBook XE3v
Figures
Figure 1-1. Top/Right View ................................................................................................................. 1-3
Figure 1-2. Front View......................................................................................................................... 1-4
Figure 1-3. Rear/Left View .................................................................................................................. 1-4
Figure 1-4. Bottom View ..................................................................................................................... 1-5
Figure 1-5. Status Lights ...................................................................................................................... 1-7
Figure 1-6. Resetting the Notebook ................................................................................................... 1-10
Figure 1-7. Multimedia Buttons ......................................................................................................... 1-11
Figure 1-8. Replaceable Module Diagram .........................................................................................1-18
Figure 2-1. Disassembly Flow ............................................................................................................. 2-2
Figure 2-2. Removing the Battery........................................................................................................ 2-4
Figure 2-3. Removing the SDRAM Cover .......................................................................................... 2-5
Figure 2-4. Removing an SDRAM Module ......................................................................................... 2-6
Figure 2-5. Removing the Mini-PCI Card ........................................................................................... 2-8
Figure 2-6. Removing the Keyboard Cover Retaining Screws ............................................................ 2-9
Figure 2-7. Removing the Keyboard Cover ....................................................................................... 2-10
Figure 2-8. Loosening the Keyboard Retaining Screws .................................................................... 2-11
Figure 2-9. Disconnecting the Keyboard Cable ................................................................................. 2-12
Figure 2-10. Removing the Hard Disk Drive ..................................................................................... 2-13
Figure 2-11. Removing the Hard Disk Carrier................................................................................... 2-14
Figure 2-12. Removing the Display ................................................................................................... 2-18
Figure 2-13. Video PCA DIP Switches.............................................................................................. 2-19
Figure 2-14. Removing the Top Case Retaining Screws ................................................................... 2-20
Figure 2-15. Removing the Top Case ................................................................................................ 2-21
Figure 2-16. Removing the CD Player PCA ...................................................................................... 2-22
Figure 2-17. Removing the Hinge Saddle Retaining Screws............................................................. 2-23
Figure 2-18. Removing the Hinge Saddle ..........................................................................................2-24
Figure 2-19. Removing the Video PCA .............................................................................................2-26
Figure 2-20. Removing the Heatsink Assembly ................................................................................ 2-28
Figure 2-21. Removing the CPU Module .......................................................................................... 2-30
Figure 2-22. Removing the Floppy Disk Drive ................................................................................. 2-32
Figure 2-23. Removing the CD-ROM/DVD Drive............................................................................ 2-33
Figure 2-24. Removing the Motherboard...........................................................................................2-36
Figure 2-25. Installing Docking Doors .............................................................................................. 2-38
Figure 2-26. Installing the PCMCIA Doors .......................................................................................2-39
Figure 2-27. Example of Serial Number Label .................................................................................. 2-39
Figure 3-1. Basic Troubleshooting Steps ............................................................................................. 3-2
Figure 3-2. DiagTools Screens — Basic and Advanced .................................................................... 3-17
Figure 3-3. Serial and Parallel Loopback Connectors ....................................................................... 3-19
Figure 4-1. Exploded View .................................................................................................................. 4-2 
						

							viHP OmniBook XE3
Tables
Table 1-1. OmniBook XE3 Series Models ..........................................................................................1-1
Table 1-2. Activating Power Modes .................................................................................................... 1-6
Table 1-3. Status Lights ....................................................................................................................... 1-8
Table 1-4. Fn Hot Keys ........................................................................................................................ 1-9
Table 1-5. XE3 Series Hardware Specifications................................................................................ 1-12
Table 1-6. XE3 Series Software Specifications ................................................................................. 1-14
Table 1-7. System Interrupts .............................................................................................................. 1-15
Table 1-8. System Memory................................................................................................................ 1-15
Table 1-9. System Input/Output Addresses (100-3FF) ...................................................................... 1-16
Table 1-10. DMA Channels ............................................................................................................... 1-16
Table 1-11. XE3 Series Accessories .................................................................................................. 1-17
Table 1-12. Functional Structure ....................................................................................................... 1-19
Table 2-1. Removal Cross-Reference .................................................................................................. 2-1
Table 2-2. Required Equipment ........................................................................................................... 2-3
Table 2-3. Recommended Screw Torques ...........................................................................................2-3
Table 2-4. Replacing Small Parts (User-Replaceable)....................................................................... 2-16
Table 2-5. Removing Notebook Components.................................................................................... 2-40
Table 3-1. Scope of Diagnostic Tools.................................................................................................. 3-4
Table 3-2. Troubleshooting Suggestions ............................................................................................. 3-5
Table 3-3. DiagTools Error Codes ..................................................................................................... 3-20
Table 3-4. POST Terminal-Error Beep Codes ................................................................................... 3-24
Table 3-5. POST Messages ................................................................................................................ 3-25
Table 3-6. Sycard PCCtest Commands ..............................................................................................3-27
Table 3-7. BIOS Setup Menus and Parameters.................................................................................. 3-30
Table 4-1. Replaceable Parts................................................................................................................ 4-3
Table 4-2. Accessory Replaceable Parts .............................................................................................. 4-5
Table 4-3. Part Number Reference ...................................................................................................... 4-6
Table 5-1. XE3 TFT LCD Guidelines ................................................................................................. 5-3 
						

							HP OmniBook XE3vii
Introduction
This manual provides reference information for servicing the HP OmniBook XE3 notebook PC. It is
for use by HP-authorized service personnel while installing, servicing, and repairing these products.
The manual is designed as a self-paced guide that will train you to install, configure, and repair XE3
notebooks. The manual is self-contained, so you can follow it without having equipment available.
The following table lists other sources of information about the notebook and related products.
SourceAddress or NumberComments
HP Notebook Web Site http://www.hp.com/notebooks
http://www.europe.hp.com/notebooks
(European mirror)No usage restriction.
HP Partnership Web http://partner.americas.hp.com Restricted to Authorized Resellers
only.
HP Asia Pacific Channel
Support Centre for DPSP
Partnershttp://www.hp.com.au Restricted to DPSP Partners only.
HP/MCD Web Site http://www.mcd.hp.comHP’s internal web site for division
information.
America Online Keyword: HP Call (800) 827-6364 for membership
within the US.
CompuServe GO HP Call (800) 524-3388 for membership
within the US.
HP Support Assist CD-ROM (800) 457-1762 US and Canada.
(801) 431-1587 Outside US and Canada.
Microsoft Windows manual Information about Windows operating
system.
Microsoft Web http://www.microsoft.com Information and updates for Windows
operating systems. 
						

							HP OmniBook XE3 Product Information 1-1
The OmniBook XE3 series is HP’s value all-in-one business notebook computer, targeted at small- to
medium-sized businesses. It combines affordability, value, ease-of-use, and quality in a convenient
package that integrates easily into any SMB environment at a wide range of prices. It also
incorporates several new technologies and an enhanced industrial design for greater ease-of-use,
quality, and reliability.
  Table 1-1. OmniBook XE3 Series Models
Product 1CPU 2DisplayHardDriveStandardSDRAMCD-ROM/DVD(max. speed)Mini-PCICard 3BatteryOS 4
F2112X Celeron 550 MHz 12.1-in TFT SVGA 5 GB 64 MB 24x CD-ROM Modem NiMh 98/2K
F2113X Celeron 600 MHz 12.1-in TFT SVGA 5 GB 64 MB 24x CD-ROM Modem LiIon 98/2K
F2114X Pentium III 650 MHz 12.1-in TFT SVGA 5 GB 64 MB 24x CD-ROM Modem LiIon 98/2K
F2115X Celeron 650 MHz 14.1-in TFT XGA 5 GB 64 MB 8x DVD Modem/LAN LiIon 98/2K
F2116X Pentium III 700 MHz 14.1-in TFT XGA 10 GB 64 MB 8x DVD Modem/LAN LiIon 98/2K
F2117X Pentium III 700 MHz 15.0-in TFT XGA 10 GB 64 MB 8x DVD Modem/LAN LiIon 98/2K
F2118X Pentium III 700 MHz 15.0-in TFT XGA 10 GB 128 MB 8x DVD Modem/LAN LiIon 98/2K
F2119X 5Celeron 600 MHz 12.1-in TFT SVGA 5 GB 64 MB 24x CD-ROM Modem/LAN LiIon 98/2K
F2120X 5Pentium III 650 MHz 12.1-in TFT SVGA 5 GB 64 MB 24x CD-ROM Modem/LAN LiIon 98/2K
F2121X 6Celeron 600 MHz 12.1-in TFT SVGA 5 GB 64 MB 24x CD-ROM None LiIon 98/2K
F2122X 6Pentium III 650 MHz 12.1-in TFT SVGA 5 GB 64 MB 24x CD-ROM None LiIon 98/2K
F2123X 6Celeron 650 MHz 14.1-in TFT XGA 5 GB 64 MB 8x DVD None LiIon 98/2K
F2124X 6Pentium III 700 MHz 15.0-in TFT XGA 10 GB 64 MB 8x DVD None LiIon 98/2K
F2126X 7Celeron 600 MHz 14.1-in TFT XGA 10 GB 64 MB 24x CD-ROM Modem/LAN LiIon 98/2K
This table lists only base product configurations—custom configurations are not included.1For the products listed:
“x” suffix means
“W”, “WT”, or “WG” for Windows 95 or Windows 98 installed, or
“K”, “KT”, or “KG” for Windows 2000 installed (marketing distinction only).
2Intel Mobile Pentium III or Intel Mobile Celeron processor.3All modems 56K. All LAN support Ethernet 10Base-T (10 Mbps) and 100Base-T (100 Mbps).4OS = Windows 98 (98), Windows 2000 (2K), or Windows Millennium Edition (ME).5North America (U.S.) only.6Europe only (modemless).7Japan only. 
						

							1-2 Product Information HP OmniBook XE3
Technology Codes
HP does not change the name of a product every time the product’s technology changes. While this
helps ensure continuing market momentum for HP products, it complicates technology deployment
and support processes.
To help solve this problem, HP has added a technology code to the serial number of each of its
products. Since the BIOS must be matched to the notebook’s hardware, the same code is used for the
BIOS and the hardware. This manual refers to technology code deferences where applicable.
The table below shows the technology codes and the changes they signify for the products. Before
downloading software or drivers or performing repairs, note the technology code for the HP notebook
model.
Note that the first two characters of the BIOS ID (for example, GC.M1.02) indicate the hardware
technology. You can also determine the BIOS ID using the BIOS Setup Utility, or by pressing ESC
during the boot process when the HP logo appears.
This manual contains service information for products having the following technology codes.
Technology code Product name Details
GC OmniBook XE3
Pavilion Notebook
N5130/50/70/90/95Initial platform technology.