HP Pavilion 10 N200 X2 Detachable Pc User Manual
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To check for later BIOS versions, see Downloading a BIOS update on page 41. Downloading a BIOS update CAUTION:To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions: ●Do not disconnect power from the computer by unplugging the power cord from the AC outlet. ●Do not shut down the computer or initiate Sleep. ●Do not insert, remove, connect, or disconnect any device, cable, or cord. NOTE:If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1.From the Start screen, type support, and then select the HP Support Assistant app. ‒ or – From the Windows desktop, select the question mark icon in the taskbar. 2.Select Updates and tune-ups, and then select Check for HP updates now. 3.Follow the on-screen instructions. 4.At the download area, follow these steps: a.Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If the update is more recent than your BIOS version, make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive. b.Follow the on-screen instructions to download your selection to the hard drive. Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update. BIOS installation procedures vary. Follow any instructions that appear on the screen after the download is complete. If no instructions appear, follow these steps: 1.From the Start screen, type file, and then select File Explorer. ‒ or – From the Windows desktop, right-click or tap and hold the Start button, and then select File Explorer. 2.Select your hard drive designation. The hard drive designation is typically Local Disk (C:). 3.Using the hard drive path you recorded earlier, open the folder that contains the update. 4.Double-click or double-tap the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5.Complete the installation by following the on-screen instructions. NOTE:After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Updating Setup Utility (BIOS) 41
Synchronizing a tablet and keyboard (select models only) For a tablet with a detachable keyboard, when you attach the tablet to the keyboard and restart the computer, Setup Utility (BIOS) checks to see if the Embedded Controller firmware on the keyboard needs to be synchronized. If so, synchronization begins. If the synchronization is interrupted, a notification screen displays for 10 seconds before the tablet restarts and attempts to synchronize again. NOTE:The Embedded Controller firmware will synchronize ONLY if the tablet or keyboard battery is more than 50% charged, or if your tablet is connected to AC power. 42 Chapter 10 Using Setup Utility (BIOS)
11 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. NOTE:To start Setup Utility, your computer must be in notebook mode and you must use the keyboard attached to your tablet. The on-screen keyboard, which displays in tablet mode, cannot access Setup Utility. To start HP PC Hardware Diagnostics (UEFI): 1.Start Setup Utility: ●Computers or tablets with keyboards: ▲Turn on or restart the computer, quickly press esc. ●Tablets without keyboards: ▲Turn on or restart the tablet, and then quickly hold down the volume down button. 2.Press or tap f2. The BIOS searches three places for the diagnostic tools, in the following order: a.Connected USB drive NOTE:To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 44. b.Hard drive c.Setup Utility (BIOS) 3.When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE:If you need to stop a diagnostic test, press or tap esc. 43
12 Backing up, restoring, and recovering This chapter provides information about the following processes. The information in the chapter is standard procedure for most models. ●Creating recovery media and backups ●Restoring and recovering your system For additional information, refer to Help and Support. ▲From the Start screen, type help, and then select Help and Support. IMPORTANT:If you will be using F11 startup recovery or USB media recovery to recover your system, the tablet battery must be at least 70% charged before you start the recovery process. Creating recovery media and backups The following methods of creating recovery media and backups are available on select models only. Choose the available method according to your computer model. ●Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For information on creating recovery media, see Creating HP Recovery media (select models only) on page 45. For information on the recovery options that are available using the recovery media, see Recovering using HP Recovery Manager on page 47. ●Use Windows tools to create system restore points and create backups of personal information. For more information, see Using Windows tools on page 46. NOTE:If storage is 32 GB or less, Microsoft System Restore is disabled by default. Creating HP Recovery media (select models only) IMPORTANT:If your computer does not list a Create recovery media option, you can obtain recovery media for your system from HP. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. HP Recovery Manager is a software program that allows you to create recovery media (using either a flash drive or a set of DVDs) after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and software programs that were installed at the factory and then configures the settings for the programs. HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive. ●Only one set of recovery media can be created. Handle these recovery tools carefully, and keep them in a safe place. ●HP Recovery Manager examines the computer and determines the required storage capacity for the media that will be required. Creating recovery media and backups 45
●To create recovery discs, your computer must have an optical drive with DVD writer capability, and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; they are not compatible with HP Recovery Manager software. Or, instead, you can use a high-quality blank USB flash drive. ●If your computer does not include an integrated optical drive with DVD writer capability, but you would like to create DVD recovery media, you can use an external optical drive (purchased separately) to create recovery discs. If you use an external optical drive, it must be connected directly to a USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a USB hub. If you cannot create DVD media yourself, you can obtain recovery discs for your computer from HP. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. ●Be sure that the computer is connected to AC power before you begin creating the recovery media. ●The creation process can take an hour or more. Do not interrupt the creation process. ●If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue. To create HP Recovery media: IMPORTANT:For tablets with a detachable keyboard, connect the tablet to the keyboard base before beginning these steps. 1.From the Start screen, type recovery, and then select HP Recovery Manager. 2.Select Create recovery media, and then follow the on-screen instructions. If you ever need to recover the system, see Recovering using HP Recovery Manager on page 47. Using Windows tools You can use Windows tools to create system restore points and create backups of personal information. NOTE:If storage is 32 GB or less, Microsoft System Restore is disabled by default. For more information and steps, see Help and Support. ▲From the Start screen, type help, and then select Help and Support. Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise: IMPORTANT:Not all methods are available on all models. ●Windows offers several options for restoring from backup, refreshing the computer, and resetting the computer to its original state. For more information see Help and Support. 46 Chapter 12 Backing up, restoring, and recovering
▲From the Start screen, type help, and then select Help and Support. ●On select models, if you need to correct a problem with a preinstalled application or driver, use the Reinstall drivers and/or applications option of HP Recovery Manager to reinstall the individual application or driver. ▲From the Start screen, type recovery, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. ●On select models, if you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in the image continue to be available for installation through the Reinstall drivers and/or applications option in HP Recovery Manager. For more information, see Recovering using HP Recovery Manager on page 47. ●If you want to recover the Windows partition to original factory content, you can choose the System Recovery option from the HP Recovery partition (select models only) or use the HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 47. If you have not already created recovery media, see Creating HP Recovery media (select models only) on page 45. ●On select models, if you want to recover the computer's original factory partition and content, or if you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 47. ●On select models, if you want to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Removing the HP Recovery partition (select models only) on page 49. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery partition (select models only). If you have not already created recovery media, see Creating HP Recovery media (select models only) on page 45. What you need to know before you get started ●HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer. IMPORTANT:Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues. ●HP Recovery media must be used if the computer hard drive fails. If you have not already created recovery media, see Creating HP Recovery media (select models only) on page 45. ●To use the Factory Reset option (select models only), you must use HP Recovery media. If you have not already created recovery media, see Creating HP Recovery media (select models only) on page 45. ●If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information Restore and recovery 47
from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT:HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you want to retain. Using HP Recovery media, you can choose from one of the following recovery options: NOTE:Only the options available for your computer display when you start the recovery process. ●System Recovery—Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory. ●Minimized Image Recovery (select models only)—Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ●Factory Reset—Restores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory. The HP Recovery partition (select models only) allows System Recovery and, on select models, Minimized Image Recovery. Using the HP Recovery partition (select models only) The HP Recovery partition allows you to perform a system recovery or, on select models, minimized image recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can be used only if the hard drive is still working. To start HP Recovery Manager from the HP Recovery partition: IMPORTANT:For tablets with a detachable keyboard, connect the tablet to the keyboard base before beginning these steps (select models only). 1.From the Start screen, type recovery, select HP Recovery Manager, and then select HP Recovery Environment. - or- Press f11 while the computer boots, or press and hold f11 as you press the power button. 2.Select Troubleshoot from the boot options menu. 3.Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. 1.If possible, back up all personal files. 2.Insert the HP Recovery media, and then restart the computer. NOTE:If the computer does not automatically restart in HP Recovery Manager, change the computer boot order. See Changing the computer boot order on page 49. 3.Follow the on-screen instructions. 48 Chapter 12 Backing up, restoring, and recovering
Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive. To change the boot order: IMPORTANT:For a tablet with a detachable keyboard, connect the tablet to the keyboard base before beginning these steps. 1.Insert the HP Recovery media. 2.Start Computer Setup: For computers or tablets with keyboards attached: ▲Turn on or restart the computer or tablet, quickly press esc, and then press f9 for boot options. For computers or tablets without keyboards attached: ▲Turn on or restart the computer, quickly press the volume down button, and then tap f9 for boot options. - or - Turn on or restart the computer, quickly press the Windows button, and then tap f9 for boot options. 3.Select the optical drive or USB flash drive from which you want to boot. 4.Follow the on-screen instructions. Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT:After you remove the HP Recovery partition, you can no longer use the Windows Refresh option or the Windows option to remove everything and reinstall Windows. In addition, you will not be able to perform System Recovery or Minimized Image Recovery from the HP Recovery partition. So before you remove the Recovery partition, create HP Recovery media; see Creating HP Recovery media (select models only) on page 45. Follow these steps to remove the HP Recovery partition: 1.From the Start screen, type recovery, and then select HP Recovery Manager. 2.Select Remove Recovery Partition, and then follow the on-screen instructions. Restore and recovery 49
13 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. The voltage and current for your computer is located on the regulatory label. For label location, see Labels on page 9. Input power Rating Operating voltage and current 5.25 V dc @ 3 A NOTE:This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms. Operating environment Factor Metric U.S. Temperature Operating5°C to 35°C41°F to 95°F Nonoperating-20°C to 60°C-4°F to 140°F Relative humidity (noncondensing) Operating10% to 90%10% to 90% Nonoperating5% to 95%5% to 95% Maximum altitude (unpressurized) Operating-15 m to 3,048 m-50 ft to 10,000 ft Nonoperating-15 m to 12,192 m-50 ft to 40,000 ft 50 Chapter 13 Specifications