HP Photosmart All in One Printer B010b User Manual

							b. Twist orange cap to snap it off. A forceful twist may be required to remove cap.
c. Match color icons, then slide cartridge into slot until it clicks into place.
d. Close cartridge door.
Replace the cartridges 19
Work with cartridges
 
						

							4.View the animation for this topic.
Related topics
• Order ink supplies on page 20
Tips for working with ink on page 21
Order ink supplies
To learn which HP supplies work with your product, order supplies online, or create a printable shopping list, open
HP Solution Center, and select the online shopping feature.
Cartridge information and links to online shopping also appear on ink alert messages. In addition, you can find
cartridge information and order online by visiting www.hp.com/buy/supplies.
NOTE:Ordering cartridges online is not supported in all countries/regions. If it is not supported in your country/
region, contact a local HP reseller for information about purchasing cartridges.
Cartridge warranty information
The HP cartridge warranty is applicable when the product is used in its designated HP printing device. This warranty
does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with.
During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty
date has not been reached. The end of warranty date, in YYYY/MM format, may be found on the product as indicated:
For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the product.
Chapter 6
20 Work with cartridges
Work with cartridges
 
						

							Tips for working with ink
Use the following tips to work with ink cartridges:
•Use the correct ink cartridges for your printer. For a list of compatible ink cartridges, see the printed
documentation that came with the printer. Alternatively, look in Printer Toolbox in the software.
•Insert the ink cartridges into the correct slots. Match the color and icon of each cartridge to the color and icon
for each slot. Make sure all cartridges snap down into place.
•Use genuine HP ink cartridges. Genuine HP ink cartridges are designed for and tested with HP printers to help
you produce great results, time after time.
•Consider getting replacement ink cartridges when you receive an ink alert message. This avoids possible printing
delays. You do not need to replace the ink cartridges until print quality becomes unacceptable.
•If print quality is unacceptable, make sure the printhead is clean. Follow the instructions from Tools menu on
the printer display. Alternatively, look in Printer Toolbox in the software.
Tips for working with ink 21
Work with cartridges
 
						

							Chapter 6
22 Work with cartridges
Work with cartridges
 
						

							7 Paper basics
Load media
1.Do one of the following:
Load small-size paper
a. Lower paper tray.
 Slide paper-width guide outwards.
b. Load paper.
 Insert stack of photo paper into paper tray with short edge forward and print side down.
 Slide stack of paper forward until it stops.
NOTE:If the photo paper you are using has perforated tabs, load photo paper so that tabs are
closest to you.
 Slide paper-width guide inward until it stops at edge of paper.
Paper basics 23
Paper basics
 
						

							Load full-size paper
a. Lower paper tray.
 Slide paper-width guide outwards.
b. Load paper.
 Insert stack of paper into paper tray with short edge forward and print side down.
 Slide stack of paper forward until it stops.
 Slide paper-width guide inward until it stops at edge of paper.
2.View the animation for this topic.
Chapter 7
24 Paper basics
Paper basics
 
						

							8 HP support
•Get more help
•HP support by phone
•Additional warranty options
Get more help
You can find more information and help about your HP Photosmart by entering a keyword in the Search
field in the top left of the help viewer. Titles of related topics -- for both local and online topics -- will be listed.
To contact HP Support, click here to go online.
HP support by phone
Phone support options and availability vary by product, country/region, and language.
This section contains the following topics:
•Phone support period
•Placing a call
•After the phone support period
Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To
determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support.
Standard phone company charges apply.
Placing a call
Call HP support while you are in front of the computer and the product. Be prepared to provide the following
information:
•Product name (HP Photosmart B010 series)
•Serial number (located on the back or bottom of the product)
•Messages that appear when the situation occurs
•Answers to these questions:
◦Has this situation happened before?
◦Can you re-create it?
◦Did you add any new hardware or software to your computer at about the time that this situation began?
◦Did anything else occur prior to this situation (such as a thunderstorm, product was moved, etc.)?
For the list of support phone numbers, visit www.hp.com/support.
After the phone support period
After the phone support period, help is available from HP at an additional cost. Help may also be available at the
HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for
your country/region to learn more about support options.
HP support 25
HP support
 
						

							Additional warranty options
Extended service plans are available for the HP Photosmart at additional costs. Go to www.hp.com/support, select
your country/region and language, then explore the services and warranty area for information about the extended
service plans.
Clear the paper jam from the rear access door
To clear a paper jam from the rear access door
1.Turn off product.
2.Remove rear door.
3.Remove jammed paper.
4.Replace rear door.
5.Turn on product.
6.Try printing again.
7.View the animation for this topic.
Chapter 8
26 HP support
HP support
 
						

							9 Technical information
The technical specifications and international regulatory information for the HP Photosmart are provided in this
section.
For additional specifications, see the printed documentation that came with the HP Photosmart.
This section contains the following topics:
•Notice
•Specifications
•Environmental product stewardship program
•Regulatory notices
Notice
Specifications
Technical specifications for the HP Photosmart are provided in this section. For complete product specifications,
see the Product Data Sheet at www.hp.com/support.
System requirements
Software and system requirements are located in the Readme file.
For information about future operating system releases and support, visit the HP online support Web site at
www.hp.com/support.
Environmental specifications
•Recommended operating temperature range: 15 ºC to 32 ºC (59 ºF to 90 ºF)
•Allowable operating temperature range: 5 ºC to 40 ºC (41 ºF to 104 ºF)
•Humidity: 20% to 80% RH non-condensing (recommended); 25 ºC maximum dewpoint
•Non-operating (Storage) temperature range: -40 ºC to 60 ºC (-40 ºF to 140 ºF)
•In the presence of high electromagnetic fields, it is possible the output from the HP Photosmart may be slightly
distorted
•HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise due
to potential high electromagnetic fields
Paper specifications
TypePaper weightPaper tray*
Plain paperUp to 20 lb. (up to 75 gsm)Up to 125 (20 lb. paper)
Legal paperUp to 20 lb. (up to 75 gsm)Up to 125 (20 lb. paper)
Index cards110 lb. index max (200 gsm)Up to 40
Hagaki cards110 lb. index max (200 gsm)Up to 40
Technical information 27
Technical information
 
						

							TypePaper weightPaper tray*
Envelopes20 to 24 lb. (75 to 90 gsm)Up to 15
5 x 7 inch (13 x 18 cm) Photo paper145 lb.
(236 gsm)
Up to 40
4 x 6 inch (10 x 15 cm) Photo paper145 lb.
(236 gsm)
Up to 40
8.5 x 11 inch (216 x 279 mm) Photo paper145 lb.
(236 gsm)
Up to 40
* Maximum capacity.
NOTE:For a complete list of supported media sizes, see the printer driver.
Print specifications
•Print speeds vary according to the complexity of the document
•Panorama-size printing
•Method: drop-on-demand thermal inkjet
•Language: PCL3 GUI
Scan specifications
•Image editor included
•Twain-compliant software interface
•Resolution: up to 1200 x 2400 ppi optical; 19200 ppi enhanced (software)
For more information about ppi resolution, see the scanner software.
•Color: 48-bit color, 8-bit grayscale (256 levels of gray)
•Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches)
Copy specifications
•Digital image processing
•Maximum number of copies varies by model
•Copy speeds vary according to the complexity of the document and model
•Maximum copy enlargement ranging from 200-400% (depends on model)
•Maximum copy reduction ranging from 25-50% (depends on model)
Cartridge yield
Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields.
Print resolution
To find out about the printer resolution, see the printer software.
Environmental product stewardship program
Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for
recycling has been incorporated into this product. The number of materials has been kept to a minimum while
ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners
and other connections are easy to locate, access, and remove using common tools. High priority parts have been
designed to access quickly for efficient disassembly and repair.
For more information, visit HP’s Commitment to the Environment Web site at:
www.hp.com/hpinfo/globalcitizenship/environment/index.html
This section contains the following topics:
•Eco-Tips
•Paper use
Chapter 9
(continued)
28 Technical information
Technical information