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HP Photosmart C4480 User Manual

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Page 101

This section contains the following topics:
•
Clear paper jams
•
Information on paper
Clear paper jams Solution: In case of a paper jam, check the rear door. You might need to clear the
paper jam from the rear door.
To clear a paper jam from the rear door
1. Press in the tab on the left side of the rear door to release the door. Remove the
door by pulling it away from the product.
2.Gently pull the paper out of the rollers.
CAUTION: If the paper tears when you are removing it from the rollers, check
the...

Page 102

purchase. HP papers are designed for the best quality results. In addition, follow these
tips:
•Do not use paper that is too thin, that has a slick texture, or that stretches easily. It
can feed incorrectly through the paper path, causing paper jams.
• Store photo media in its original packaging inside a resealable plastic bag on a flat
surface in a cool, dry place. When you are ready to print, remove only the paper you
plan to use immediately. When you have finished printing, return any unused photo...

Page 103

Try the following solutions if the colors appear wrong, inaccurate, or bleed into each other.
•
Solution 1: Make sure you are using genuine HP print cartridges
•
Solution 2: Make sure paper is loaded correctly in the input tray
•
Solution 3: Check the paper type
•
Solution 4: Check to see if the product is in ink-backup mode
•
Solution 5: Check the print settings
•
Solution 6: Clean or replace the print catridges
Solution 1: Make sure you are using genuine HP print cartridges Solution: Check to see if...

Page 104

Store photo media in its original packaging inside a resealable plastic bag on a flat
surface in a cool, dry place. When you are ready to print, remove only the paper you
plan to use immediately. When you have finished printing, return any unused photo
paper to the plastic bag. This will prevent the photo paper from curling.
NOTE:There is no problem with the ink supplies and replacing the print
cartridges is unnecessary.
For more information, see:
•“
Recommended papers for printing and copying” on page...

Page 105

NOTE:On some computer screens, colors might appear differently than they do
when printed on paper. In this case, there is nothing wrong with the product, print
settings, or print cartridges. No further troubleshooting is required.
For more information, see:
•“
Change the print speed or quality” on page 32
•“
Choose papers for printing and copying” on page 17
Cause: The print settings were set incorrectly.
If this did not solve the issue, try the next solution.
Solution 6: Clean or replace the print...

Page 106

Solution 1: Check the print settingsSolution: Check the print settings.
• Check the paper type setting to make sure it matches the type of paper loaded in
the input tray.
• Check the quality setting. Use a higher quality setting to increase the amount of
ink used for printing.
For more information, see:
•“
Set the paper type for printing” on page 31
•“
Change the print speed or quality” on page 32
•“
Print using Maximum dpi” on page 39
•“
Change copy speed or quality” on page 57
Cause: The paper type or...

Page 107

NOTE:HP cannot guarantee the quality or reliability of non-HP supplies. Printer
service or repairs required as a result of  using a non-HP supply will not be covered
under warranty.
If you believe you purchased genuine HP print cartridges, go to:
www.hp.com/go/anticounterfeit
Cause: Non-HP print cartridges were being used.
If this did not solve the issue, try the next solution.
Solution 4: Check the print catridges Solution: Check the estimated ink levels in the print cartridges.
NOTE:Ink level warnings...

Page 108

Cause:The print cartridge was damaged.
The printout has a horizontal band of distortion near the bottom of a borderless
print
Try the following solutions if your borderless pr int has a blurry band or line on the bottom
of it.
•
Solution 1: Check the paper type
•
Solution 2: Use a higher print quality setting
•
Solution 3: Rotate the image
Solution 1: Check the paper type Solution: HP recommends that you use HP papers or any other paper type that is
appropriate for the product.
Always make sure the...

Page 109

Solution 3: Rotate the imageSolution: If the problem persists, use the software you installed with the product or
another software application to rotate your image 180 degrees so that the light blue,
gray, or brown hues in your image do not print at the bottom of the page.
For more information, see:
“
Change the page orientation” on page 32
Cause: The photo image had odd hues printed near the bottom of the page.
Printouts have horizontal streaks or lines
Try the following solutions if your printout has...

Page 110

Solution 3: If the print cartridge was dropped, wait for it to recoverSolution: Allow 30 minutes for the pr int cartridge to recover.
Cause: A tri-color or photo print cartridge was jarred or handled roughly during
installation.
If this did not solve the issue, try the next solution.
Solution 4: Clean the print cartridge nozzles
Solution: Check the print cartridges. If it looks as though there are fibers or dust
around the ink nozzles, clean the ink nozzle area of the print cartridge.
For more...
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