IBM Thinkpad S30 S31 Manual

Related service information
This section provides information about restoring the
pre-installed software.
Restoring the pre-installed software
To restore the pre-installed software for the s30 you can
use either the Product Recovery Program or a Recovery
CD.
To restore the pre-installed software for the s31 you can
only use the Product Recovery Program.
The Product Recovery Program is in a section of the hard
disk drive (the Service Partition) that is not displayed by
Windows Explorer. Use the Recovery...

3. A menu will appear stating″Your computer originally
included a Product Recovery program...Reinstall the
Product Recovery Program? (Y/N)″.
Note:If the hard-disk drive contains any partitions,
you will not receive this menu-go to step 1.
4. Enter″Y″and the Service Partition will be created
and loaded with D2D files.
Note:If you do not want to create the Service
Partition, press″N″, and then go to step 8.
5. PressEnterat the next window to continue.
The Service Partition is created. The system...

3. At the prompt, pressF11. (The option to press F11
appears for only a few seconds. You must press F11
quickly). The Product Recovery program main menu
appears.
4. If you are using Windows 2000 Professional, you will
be prompted to select the appropriate operating system
setting. This menu does not appear for Windows 98
SE.
5. Select System Utilities from the main menu. Press
Enter.
6. Select Create a Recovery Repair diskette. PressEnter.
7. Follow the on-screen instructions.
8. When the process is...

Symptoms (Verified) Go to
Power failure. (The power-on
indicator does not go on or stay
on.)“Power System Checkout”on
page 14, then use table in
“Power-Related Symptoms”on
page 23.
POST does not complete. No
beeps or error codes/messages
are indicated.“Symptom-to-FRU Index”on
page 19, then use table in“No
Beep Symptoms”on page 22.
POST beeps, but no error
codes are displayed.“Symptom-to-FRU Index”on
page 19.
POST detected an error and
displayed numeric error codes.“Symptom-to-FRU Index”on
page 19, then...

Note:The pull-down menu differs depending on the
model.
4. Run the applicable function test.
5. Follow the instructions on the screen. If there is a
problem, PC-Doctor shows some messages.
6. Reseat the cable or connector of the detected FRU
and run the test again.
If the error recurs, replace the FRU that caused the
error.
Note:With some FRUs, especially the system board,
the problem may be caused by peripheral
FRUs. Verify that each peripheral FRU, such as
the flexible cable, has no problem by doing...

If the distance between the Access Point and the
system is too far, the test may report failure even if
the device is properly working. If the encryption is
enabled on the Access Point, the test program
cannot properly communicate with the Access Point
to test the device, and will report failure.
Due to the nature of wireless connection, the test
may report failure with″No LinkTest response
received″error message in the log, even if the
device is working properly. When the test failed with
this error,...

1. Replace the keyboard.
2. Replace the system board.
The following auxiliary input devices are supported for this
computer:
vNumeric keypad
vMouse (USB-compatible)
vExternal keyboard (USB-compatible)
If any of these devices do not work, reseat the cable
connector and repeat the failing operation.
If the problem does not reoccur, replace the device and
then the system board.
Memory Checkout
DIMM are available for increasing memory capacity.
Onboard (MB) Slot (MB) Total Memory (MB)
128 0 128
128 32 160...

1. Boot from the diagnostics diskette and start the
program.
2. Go toDiagnosticson the main menu and selectOther
Devices.
3. Follow the description in the window.
4. If the test detects a problem, replace the board.
Power System Checkout
To verify the symptom of the problem power on the
computer using each of the following power sources:
1. Remove the battery ASM.
2. Connect the AC Adapter and check that power is
supplied.
3. Disconnect the AC Adapter and install the charged
battery ASM; then check that...

If the voltage is within the range, do the following:
vReplace the system board.
vIf the problem is not corrected, go to“Undetermined
Problems”on page 25.
Note:An audible noise from the AC Adapter does not
always indicate a defective adapter.
Checking the Operational ChargingTo check operational charging, use a discharged battery
pack (battery ASM) or a battery ASM that has less than
50% of the total power remaining when installed in the
computer.
Perform operational charging. If the battery status...

3. If the voltage is less than 10.6V, the battery ASM has
been discharged, recharge the battery ASM. If the
voltage is still less than 10.6V, replace the battery.
TrackPoint Checkout
If the external mouse is connected, the TrackPoint does
not work. In this case, please detach the external mouse to
check the TrackPoint.
If this does not correct the TrackPoint problem, continue
with the following:
After you use the TrackPoint, the pointer drifts on the
screen for a short time. This self-acting pointer...