Innovative Concepts In Entertainment Ice Ball Owners Service English

							11
QUICK TROUBLESHOOTING
GAME WILL NOT TAKE OR ADD MONEY CORRECTLY
Micro switch not working or returning properly. Check and repair or replace as necessary.
Game programming set–up incorrectly. Refer to service manual for proper settings.
Bad harnessing or connector. Check w/ohm meter and repair if necessary.
Bad Main P.C. Board. Check and repair or replace as necessary.
START BUTTON WILL NOT FLASH WHEN GAME HAS CREDITS, OR WORK WHEN PUSHED
Micro switch not working properly. Test and replace as necessary.
Micro switch popped out of housing. Snap back into housing.
Burned out light bulb. Replace light bulb.
Bad harnessing or connector. Check w/ohm meter and repair as necessary.
Bad Main P.C. Board. Check and repair or replace as necessary.
GAME HAS NO SOUND
Bad speaker. Check w/ohm meter for 8–ohm load and replace if defective.
Volume level set incorrectly. Check service manual for volume setting procedures.
Bad Harnessing or connector. Check w/ohm meter and repair if necessary.
Bad Main P.C. Board. Check and repair or replace as necessary.
Main P.C. Board fan bad & I.C.’s overheated. Replace fan.
BALLS WILL NOT RELEASE OR WILL NOT STOP RELEASING
Solenoid burned out. Replace solenoid.
Solenoid sticks in. replace solenoid.
Release lever binding. Check, lubricate or replace as necessary.
Release return spring broken. Replace spring.
Bad ball count sensor. Check and replace as necessary.
Bad connector or harnessing. Check w/ohm meter and repair as necessary.
Bad Opto–isolator. Check w/ohm meter and replace if necessary.
Bad Main P.C. Board. Check and repair or replace as necessary.
Debris jamming ball return system. Clean return area.
GAME WILL NOT ADD POINTS CORRECTLY / COUNTS BALLS WHEN NOT THROWN
Bad score sensor. Check and repair or replace.
Score sensor wiring bad. Check w/ohm meter and repair or replace.
Cabinet harnessing bad. Check w/ohm meter and repair or replace as necessary.
Sensors loose or misaligned. Realign sensors.
Main P.C. Board bad. Check and repair or replace as necessary.
TICKET DISPENSER DOES NOT WORK OR WORKS IMPROPERLY
Bad harnessing. Check w/ohm meter and repair if necessary.
Bad ticket dispenser. Repair or replace ticket dispenser.
Dispenser out of tickets. Add tickets.
Bad Main P.C. Board. Check and repair or replace as necessary.
Optical sensor on dispenser dirty. Clean sensor.
SCORE DISPLAY WILL NOT LIGHT OR WORKS IMPROPERLY
No power on Main P.C. Board. Check transformer and fuses / check power module
Bad connectors or harnessing. Check w/ohm meter and repair as necessary.
Bad Display P.C. Board. Repair or replace as necessary.
Bad Main P.C. Board. Repair or replace as necessary. 
						

							12
QUICK TROUBLESHOOTING
NO FLUORESCENT LIGHTING
Bad connectors or harnessing. Check w/ohm meter and repair as necessary.
Bad ballast transformer. Replace ballast transformer.
Bad bulb. Replace bulb.
No A.C. power to game. Check main fuses in power module.
GAME WILL NOT RETAIN HIGH SCORE WHEN GAME TURNED OFF AND THEN BACK ON
Programming set incorrectly.
Back up battery on Main P.C. Board bad. Check and replace battery if necessary.
GAMES ACT STRANGELY FOR NO APPARENT REASON
Game I.D.’s set improperly. Refer to service manual for proper settings.
Game hit by electrostatic discharge. Turn games off, wait 15 seconds and turn back on.
Bad Main P.C. Board. Check and repair or replace as necessary.
REFER TO THE NEXT SECTION FOR DETAILED INFORMATION
ON REPLACEMENT OF P.C. BOARDS AND MECHANICAL COMPONENTS 
						

							13
GAME REPAIR
WARNING: ALWAYS REMOVE POWER TO THE
GAME BEFORE ATTEMPTING ANY SERVICE,
UNLESS NEEDED FOR SPECIFIC TESTING.
FAILURE TO OBSERVE THIS PRECAUTION
COULD RESULT IN SERIOUS INJURY TO
YOURSELF OR OTHERS.
OPERATIONAL
BACKGROUND
The ICE BALL game has been designed with MODULAR
repair in mind. The coin drawer and ticket drawer can be
slid out and removed in their entirety to be worked on in
another area if desired. The ball release assembly can be
removed as a unit with no tools necessary, making repair a
snap.
The ball release system utilizes an A.C. Pull tpe solenoid
that has been specifically designed to eliminate residual
magnetism problems commonly found in this type of
solenoid. The solenoid is powered via an Opto–isolator, to
eliminate solenoid noise from the electronic circuitry.
Other than the display, all electronics and power supply
components are located on the Main P.C. Board to make
modular type replacement fast and simple.
The display board has been designed to be very reliable
and easy to repair. Very few drive components are
necessary for this type of display.
TROUBLESHOOTING
PHILOSOPHY
To find problems with the game, always first check what
should be obvious. See that the game is plugged in and
that all of the fuses on the game are good. This includes
the fuse that is located INSIDE the power module.
Next, check to see that all of the connectors are firmly
seated and that none of the wires have pulled out of them.When trying to find out if specific components are bad or
not, try swapping them with components from another
player station to see if the problem moves with the
component, or stays where it was. This will help you to
know if you have a problem with a specific component, or
maybe a problem with either the wiring or the Main P.C.
Board.
Use extreme caution when using probes or volt if the game
is powered up. If doing continuity checks, it is important to
disconnect the harnessing at both, as attached they may
yield erroneous results.
If P.C. Boards are suspected as causing problems, check
to see that all of the I.C. chips are firmly seated on the
boards.
If light bulbs are suspected, swap them with one that is
known to work to narrow the problem down to the bulb or
P.C. Board.
MECHANICAL
REPAIR
BALL RELEASE ASSEMBLY
WARNING: BE SURE POWER HAS BEEN REMOVED
FROM THE GAME BEFORE PROCEEDING.
Open the cash box drawer at least 6 inches.
Pull forward on the ball release cover. (The panel with the
clear plastic window) about 3 inches to disengage,
then lift off.
Remove the balls from the game.
Grasp the release assembly by the rail and slowly lift out,
being careful to avoid hitting the sensors on the cover
retaining screws.
Disconnect the connector that connects the release
assembly to the game.
SOLENOID REPLACEMENT
Remove the spring from the solenoid and mounting bolt. 
						

							14
GAME REPAIR
Carefully scribe a mark when removing the solenoid to be
sure the replacement is properly located.
Remove the hardware that secures the solenoid to the
mounting plate.
When re–assembling, be sure to use the same size cotter
pin to retain the clevis pin, as this pin is needed to hold
the spring to the solenoid assembly.
Be sure the bent over end of the cotter pin is trimmed so it
cannot contact the solenoid body.
SOLENOID REPLACEMENT
The ball count sensor must be replaced as an assembly.
Remove the transmitter, receiver and sensor P.C. Board
from the release assembly.
When replacing the unit, it is important to remember to use
the star washers. This will prevent the sensors from
rotating or loosening.
Be sure to install the new sensors in the same position as
the old ones. This is important to insure proper
alignment and consequently proper ball count
BULB REPLACEMENT
The bulbs replace easily. Pull the bulb straight out of the
socket.
Insert the new bulb into the socket and snap into place.
ELECTRONIC REPAIR
DISPLAY ASSEMBLY
SCORE DISPLAY ASSEMBLY
Unlock and remove the display cover.
Remove the Phillips head screw at the top of the display
mounting bracket.
Lift the entire assembly straight up, then pull the bottom
forward and remove connectors from the rear.
Unscrew the display from the mounting bracket.
Assemble in reverse order.
BULB REPLACEMENT
Unlock and remove the display cover.
Pull the old bulb straight out of the socket.
Push a new bulb straight into the socket and snap into
place.
MAIN P.C. BOARD
Turn off A.C. power and remove the power cord from the
power module.
Remove all P.C. Board connectors noting where each one
connects into the board.
Remove the 4 hex fasteners that retain the board to the
mounting bracket.
Re–assemble in reverse order. 
						

							15
GAME REPAIR
BALL RETURN SENSOR
Turn off game power.
Open cash drawer at least 6 inches.
Slide ball release cover from right hand side of game.
Sensor assembly is located at the rear of the ball return
channel where the 2 cabinets meet.
Unscrew the sensor assembly and remove.
Assemble in reverse order.
NOTE: BE SURE THE TRANSMITTER WIRING IS
KEPT HIGH ENOUGH FOR THE BALLS TO PASS
UNDER. IF THERE IS ANY SLACK, IT IS
IMPORTANT TO REMOVE IT USING A TIE WRAP,
ETC.
SCORE SENSORS
Remove all A.C. power from the game.
Remove the 6 screws from the front of the cage and
remove the front of the cage.
Remove the single screw from the bottom of each cage
side and remove the sides.
Remove the 2 retaining screws on the playfield.
Remove the playfield.
Re–connect power to the game and put the game in test
mode.
Run your hand through each sensor pair and listen for the
sound to indicate proper function.
If the sensor does not indicate proper function, remove the
sensor and replace.
Re–assemble in reverse order.
Re–test the assembly when finished.
MAINTENANCE
Maintenance is easy as the game requires very little
service under normal use. To get the best out of the game,
please perform the following as indicated:
Clean the playfield weekly using Wildcat pinball
cleaner.
Clean the playfield once every 3 months with a
buffing wheel and Novus polish.
Oil the levers and linkages on the release system
every 6 months.
Polish the cabinet with a good grade of spray
furniture polish every 6 months. 
						

							16
PARTS LISTINGS
MECHANICAL PARTS
AR1001 Ball Rail
AR1002Ball Return Tray
AR1003 Rail Support Spacer
AR1004 Ball Release Lever Spring
AR1005 Cash Box
AR1007Solenoid Linkage
AR1009Ball Release Lever Bracket
AR1011 Channel Cover, LEFT
AR1012Channel Cover, RIGHT
AR1016Alley Edge Protector, REAR
AR1018 Ball Release Lever
AR1019Alley Edge Protector, FRONT
AR1020 Cup Connecting Plates
Ticket Bin
1026 Ticket Bin Switch Mounting Bracket
AR1029 Speaker Grille
AR1033Cage, LEFT SIDE
AR1034Cage, RIGHT SIDE
AR1035Cage, FRONT
AR2017 Diffuser Support
AR3000Runaway Material w/Adhesive
AR3001 Ball Jump
AR3005 Ball Cover Window
AR3006Playfield Light Cover
AR3008 PL7 Light Diffuser
AR3010Cup, 10,000 Point
AR3011 Cup, 5,000 Point
AR3012 Cup, 4,000 Point
AR3013Cup, 2,000 and 3,000 Point
AR3014 Cup, 1,000 Point
AR3015Cup, Bottom Ring
AR3017Insulating Grommet
AR3020Runaway Ball Bumper Material
AR3021 Ball Stop Grommet
AR3024 Ball
AR3065Runaway Ball Bumper Cap, Left Side
AR3066Runaway Ball Bumper Cap, Right Side
AR3069Ball Diverter
Coin Door Lock
5101 Mech Holder
Latch Tool
6111 Fiber Lever Washer
6117 Clevis Pin 3/4”
6118 Clevis Pin 1”
GRAPHICS & DECALS
AR7001Display Panel
AR7002Programming Decal
AR7003 Coin Door Decal
AR7004 Ticket Door Decal
AR7008Instruction Panel
AR7009 Fuse Rating Decal
AR701410,000 Point Decal, Left Hand Side
AR70155,000 Point Decal
AR70164,000 Point Decal
AR70173,000 Point Decal
AR70182,000 Point Decal
AR70191,000 Point Decal
AR702010,000 Point Decal, Right Hand Side
AR9001Service Manual
ELECTRICAL / ELECTRONIC
PA R T S
Low Ticket Switch
PL7 Transformer
PL7 Bulb
251 PL7 Socket
FP2000X Display P.C. Board
AR2002 Transformer
AR2005 Start Button
HP2006B Blue Rotating Beacon Light
AR2007 Speaker 6 X 9
AR2008 Solenoid
FP2009XOptical Sensor Assembly (Zero Count)
AR2009X Optical Sensor Assembly
CC2027 20 Ft. Computer Style Power Cord
AR2028X Ball Eject P.C. Board (AR Model)
AR2034X Main P.C. Board Assembly
HH2050 Power Module
Solid State Relay
12 Ft. Modular Phone Cord
HH5005 Ticket Dispenser (Deltronic Labs)
PC20224Counter, 12 Volt D.C.
PC20429 Red Diffused L.E.D.
PLEASE CALL OUR SERVICE
DEPARTMENT FOR HELP WITH ANY
PARTS NOT SHOWN ON THIS LIST
PHONE 1–716–759–0360 
						

							17 
						

							18
I.C.E warrants all components in the ICE BALL game to be free of defects in
materials and workmanship for a period of ninety days from the date of purchase.
This warranty does not cover items damaged due to normal wear and tear, subjected
to abuse, improperly assembled by the end user, modified, repaired, or operated in a
fashion other than that described in the service manual.
If your ICE BALL game fails to conform to the above–mentioned warranty,
I.C.E.s sole responsibility shall be at its option to repair or replace any defective
component with a new or remanufactured component of equal to or greater O.E.M.
specification.
I.C.E. will assume no liability whatsoever, for costs associated with labor to replace
defective parts, or travel time associated therein.
I.C.E.s obligation will be to ship free of charge, replacement parts by U.P.S. Ground,
U.S. mail, or other comparable shipping means. Any express mail or overnight
shipping expense is at the cost of the purchaser.
Products will be covered under warranty only when:
· The serial number of the game with the defective parts is given.
· The serial number of the defective part, if applicable, is given.
· Defective parts are returned to I.C.E., shipping pre–paid, in a timely fashion, if
requested by I.C.E.
· A copy of the sales receipt is available as proof of purchase upon request of
I.C.E.
I.C.E. distributors are independent, privately owned and operated. In their judgment,
they may sell parts or accessories other than those manufactured by I.C.E. We
cannot be responsible for the quality, suitability, or safety of any non–I.C.E. part, or
any modification, including labor, which is performed by such a distributor.
Warranty