INSIGHT Arbitrator Cms Upgrade Installation Guide
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Steps for CMS 2.5 upgrade to CMS 3.1.9 • Remove CMS Client then CMS Server from Control Panel -Add remove programs • Delete Insight Video-Net folder from C:\Program Files • Delete Insight Video Net registry key: Hkey Local Machine-Software- Insight Video Net • From Start – Run - cmd type in sc delete”FICS” Hit enter • Should show delete success *Note with version 2.5.0 –this step can be skipped. • From Start – Run – cmd type sc delete”Insight Rename Service” • Should show delete success • Reboot machine • Install CMS 3.1 (and above) server then CMS 3.1 (and above) Client • From Start-Program files-Insight Video Net – Server – License Application • Reboot CMS 3.0 upgrade to CMS 3.1.9 • Right click on the Client Update Service Icon in Task bar (near the clock) and Exit • Right Click on the Watchdog Icon in task bar (near the clock) and Exit • Remove CMS Client and CMS Server from Control Panel -Add remove programs • Delete Insight Video-Net folder from C:\Program Files • Delete Insight Video Net registry key: Hkey Local Machine-Software- Insight Video Net • Reboot machine • Install CMS Server then CMS Client • License • Reboot
Additional Notes The following are some further tips and information that may be helpful to the installer. Regarding Watchdog -Beacon Configuration notate the following: · Home Directory ( wireless uploads for FTP/Other) · Database Info (i.e. local or server name/ip) · Logon permissions for Insight Services (Local Account or Local Admin/Domain Admin account…) · After the Upgrade verify Home Directory (3.0 thru 3.1.18 versions) · Need to Add the new Right for granted Users/Groups; “ Burn supported video files to DVD media” Version 2 4.10.08