Inter-Tel Axxess System Manual Issue 4 Addendum

							ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997
Page 11 of 73
¬
NEW BUTTON
To change the station password through database pro-
gramming, use the screen shown above. It can be
reached by selecting Miscellaneous Station Informa-
tion from the Individual Station Information program-
ming screen.
NOTE:This cannot be programmed if you enter data-
base programming using the“User” password and it
cannot be programmed through an Administrator’s
keyset.
PASSWORD:When you select the Password com-
mand button, the following window appears. Enter the
desired password, up to eight digits, and select OK. (Or,select Cancel to exit without changing the password.)
Another screen will appear that allows you to verify the
password. Enter the password again, exactly as you en-
tered it the first time. If you make a mistake, you will
see an error message and must start over. 
						

							ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997
Page 12 of 73
Remote Feature Programming
The Remote Programming feature allows a user to
place a phone in do-not-disturb mode (DND) or for-
ward the station’s calls, either from another station or
through DISA.
The Remote Programming feature code (359) is now
included in the Extensions, Usernames, and Feature
Codes programming screen.
Do-Not-Disturb Programming
TO PLACE A STATION IN DO-NOT-DISTURB MODE USING THE
REMOTE PROGRAMMING FEATURE:
NOTE:After each entry, non-display keyset users will
hear a confirmation tone. Outside callers using a DISA
line will hear confirmation tone followed by DISA dial
tone. Display keyset users will not hear confirmation
tones but will see a prompt asking for the next entry.
(1)If calling from an outside telephone,access the
system through a DISA line. Enter the DISA se-
curity code (if applicable). You hear a confirma-
tion tone followed by DISA dial tone.
If programming from another station,lift the
handset or press the SPKR key.
(2) Enter the Remote Programming feature code
(359). If you have a display, it shows ENTER
EXTENSION. (Executive Keyset users can
press the IC DIR key to use the intercom direc-
tory to look up a number.)
(3) Enter the extension to be placed inDND. If you
have a display, it shows ENTER PASSWORD.
If you entered an invalid extension number,you
will hear reorder tones and can try again.
(4) Enter the extension’s password, followed by #.
If you have a display, it shows ENTER FEA-
TURE CODE.
NOTE:If you enter an incorrect password,the
display will show INVALID PASSWORD and
the call is disconnected. Station users will hear
reorder tones.
(5)To turn on Do-Not-Disturb:
a. Enter the Do-Not-Disturb On feature code
(370). (The On/Off feature code cannot be
used in remote programming.)If you entered
an invalid feature code,you will hear reor-
der tones and can try again.
NOTE:If the station you are programming
is not allowed to use DND,you will hear re-
order tones and the display will show CAN-
NOT ACCESS RESERVED FEATURE.Outside callers will be returned to dial tone
and stations will return to the idle state.
b. Enter the desired do-not-disturb message
number (01–20).If you entered an invalid
message number,you will hear reorder tones
and can try again.
c. Enter the optional second-line message text,
if desired, using any combination of the fol-
lowing methods:
Remain in numeric mode:Press the keypad
keys to enter the desired number. Use the
pound key (#) for a hyphen (–) and the aster-
isk key (*) for a colon (:). Keyset users can
press the FWD key once to leave a space, or
press the MUTE key to backspace.
Change to alphanumeric mode (keysets
only):Press the MSG key (the key lights) or
the USE ALPHA MODE menu key, then en-
ter the desired characters. (Refer to the chart
and instructions in your user guide.) Keyset
users can press the FWD key once to
advance or twice to leave a space, or press
the MUTE key to backspace.
Use speed-dial and/or redial numbers (key-
sets only):In either numeric or alphanumer-
ic mode, you can speed dial a number (using
the speed-dial key or feature code). In nu-
meric mode you can press the REDIAL key
to enter the stored characters. You may
chain speed-dial and/or redial numbers to-
gether.
d. Hang up to complete the programming.
(6)To turn off Do-Not-Disturb:Enter the Do-
Not-Disturb Off feature code (371). (The On/
Off feature code cannot be used in remote pro-
gramming.) The call is automatically
disconnected when the feature code is accepted.
If you entered an invalid feature code,you will
hear reorder tones and can try again.
Remote Forward Programming
TO FORWARD A STATION USING THE REMOTE PROGRAMMING
FEATURE:
NOTE:After each entry, non-display keyset users will
hear a confirmation tone. Outside callers using a DISA
line will hear confirmation tone followed by DISA dial
tone. Display keyset users will not hear confirmation
tones but will see a prompt asking for the next entry.
(1)If calling from an outside telephone,access the
system through a DISA line. Enter the DISA se- 
						

							ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997
Page 13 of 73 curity code (if applicable). You hear a confirma-
tion tone followed by DISA dial tone.
If programming from another station,lift the
handset or press the SPKR key.
(2) Enter the Remote Programming feature code
(359). If you have a display, it shows ENTER
EXTENSION. (Executive Keyset users can
press the IC DIR key to use the intercom direc-
tory to look up a number.)
(3) Enter the extension to be forwarded. If you have
a display, it shows ENTER PASSWORD.If you
entered an invalid extension number,you will
hear reorder tones and can try again.
(4) Enter the extension’s password, followed by #.
If you have a display, it shows ENTER FEA-
TURE CODE.
NOTE:If you enter an incorrect password,the
display will show INVALID PASSWORD and
the call is disconnected. Station users will hear
reorder tones.
(5)To turn on Call Forward:
a. Enter one of the following Call Forward fea-
ture codes.If you entered an invalid feature
code,you will hear reorder tones and can try
again.
Call Forward All Calls 355............
Call Forward If Busy 357.............
Call Forward If No Answer 356........
Call Forward If No Answer/Busy 358...
b. Enter the forwarding destination. This can
be an extension number or a trunk access
code followed by an outside telephone num-
ber.
If the forward destination is an extension
number,programming is complete and the
call is disconnected automatically.
If the forward destination is an outside num-
ber,hang up to complete the programming.
If the station is not permitted to forward to
the destination entered, you will hear reor-
der tones and can try again.
If you hang up before entering a forward
destination,the programmed forward is can-
celed.
(6)To turn off Call Forward:Enter 355 and then
hang up instead of entering a destination. You
hear a confirmation tone.
Group Listen Feature (Keysets Only)
The Group Listen feature allows a keyset user to trans-
mit a conversation over the keyset speaker while in
handset or headset mode. This allows other people in
the room to listen to the conversation. However, the
keyset microphone remains disabled so that only the
headset or handset user can speak.
This feature cannot be used on a handsfree call. The
user must be on a call using the handset or a headset
before entering the feature code. Group Listen cannot
be used on single-line sets.
TO TURN THE GROUP LISTEN FEATURE ON OR OFF DURING A
CALL:
While on a call using the handset or a headset,
press the Special key and enter the Group Listen
feature code (312). You hear a confirmation
tone and the display shows GROUP LISTEN
ON or GROUP LISTEN OFF. (The other party
will not hear the confirmation tone.)
The Group Listen feature code (312) is now included in
the Extensions, Usernames, and Feature Codes pro-
gramming screen. It is also available through the
Executive Keyset display menu.
When the feature is active in handset mode, theSPKR
lamp will remain unlit. This allows the user to place the
call into handsfree mode at any time during the call by
pressing the SPKR key. When the feature is active in
headset mode, the SPKRlamp is lit. Pressing the key
will disconnect the call.
The Group Listen feature code can be programmed un-
der a feature key or DSS/BLF key just like any other
feature. The key functions as a toggle. If the key has a
lamp, it is lit when the feature is activated and unlit
when the feature is turned off.
If the Group Listen feature is active when anOHVA
call is received by the keyset, theOHVAcall will camp
on (because the speaker is busy).
CO Hookflash on Conference Calls
The system now supports the CO Hookflash feature
code (330) during a conference call.
TO GENERATE A HOOKFLASH WHILE ON A CONFERENCE
CALL:
Press¥
and dial the Hookflash feature
code (330). 
						

							ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997
Page 14 of 73
OPX Disconnect Enhancement
In previous software versions, some sites had difficul-
ties when using a loop start T1 line configured for OPX
to connect two Inter-Tel systems and performing
“semi-networking” applications such as intercom ac-
cess, lighting message lamps, and shared voice mail.
The reason for the difficulty is that the T1 OPX does
not send a disconnect signal to the loop start trunk,
which caused trunks to be “locked up.”
The solution was to add a new flag in the 4.3 software
version. The station flag, for single-line stations only, is
called “Send T1 OPX Disconnect Flash.” It sends a pro-
prietary disconnect signal from the T1 OPX to the loop
start trunk. (The “A” bit is toggled high for the duration
of the SL Disconnect Flash Duration timer.) At default,
this flag is disabled.
The “Send T1 OPX Disconnect Flash” flag appears in
the Station Miscellaneous Flags screen and the Individ-
ual Station/Miscellaneous Flags screen below the
“Outside Party Call Information Has Priority” flag. By
default the flag is disabled.
To use this new station flag, you must have a T1 Card
equipped with the proper firmware. The part numbers
for the chips are 827.8664 (U4) and 827.8665 (U5). To
remind you, a warning will be displayed in Database
Programming whenever the flag is changed. The warn-
ing states that the flag will have no effect unless the
correct T1 firmware is installed on the card. If your T1
Card does not have the proper firmware, there is an up-
grade kit available (part number 828.1423).
NOTE:This flag does not affect T1 channels config-
ured for Loop Start. Therefore, an Inter-Tel system can
be on the receiving end with T1 Loop Start channels
and will recognize the disconnect. However, it cannot
sendthe disconnect — only an AXXESS with 4.3 soft-
ware and T1 OPX can send the disconnect.
Advanced CO Interfaces Premium
Feature
Database Programming will not allow the system to
equip a T1/PRI Card unless the Premium Feature for
“Advanced CO Interfaces” is enabled.
When a database is updated and the update program de-
tects that a T1/PRI card is equipped without the “Ad-
vanced CO Interfaces” premium feature enabled, it will
display an error message that says, “You have B-chan-
nels disabled. To activate the B-channels, turn on the
Advanced CO Interfaces Premium Feature.”
Trunk Group PRI Call By Call Feature
AXXESS trunk groups now providelimited access to
PRI Call By Call services. Each trunk group that con-
tains B channels can be assigned a PRI Call By Call
feature to use for outgoing calls. The supported Call By
Call features include switched digital circuit services,
foreign exchange, TIE services, local exchange, OUT-
WATS, inter-exchange carrier services, and custom
AT&T and Nortel private networks, features, and ser-
vices. If the customer wishes to use more than one PRI
Call By Call feature, there can be multiple trunk
groups, each programmed to use a different feature.
The customer then can select the Call By Call feature
by selecting the trunk group associated with the feature.
When the trunk group has a programmed Call By Call
feature, all channels within the specified trunk group
will indicate the PRI Call By Call feature code in the
outgoing ISDN message. Each outgoing ISDN call
sends a SETUP message on the Primary Rate D channel
that contains the B channel (voice channel) assignment,
called digits information, and the network-specific fa-
cility. The PRI Call By Call feature is specified within
the network-specific facility, ISDN information ele-
ment which contains the Call By Call feature code.
To properly program the PRI Call By Call feature, the
installer must analyze the customer’s ISDN outgoing
call traffic and configure the amount of B channels
needed to support a particular Call By Call feature or
service. In the service order, the installer must request
the Call By Call service for the PRI span or a subset of
channels.
Programming
The installer selects the Call By Call feature during
trunk group programming, as shown on the next page,
by selecting the desired feature from the PRI Call By
Call drop down box.
After the trunk group has been created and assigned to a
Call By Call feature, the appropriate ISDN B channels
are programmed into the trunk group.
Operation
The station user dials ARS or a PRI trunk group exten-
sion. The AXXESS system selects the trunk group’s
programmed Call By Call feature. TheAXXESS sys-
tem automatically inserts the Call By Call feature into
the ISDN call control message and transmits the mes-
sage to the public network. The Public Network accepts
or rejects the requested Call By Call feature in the
ISDN message. 
						

							ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997
Page 15 of 73
NEW DROP-DOWN BOX®
The PRI Call By Call drop down box includes the fol-
lowing selections:
·
Call By Call Inactive
·
AT&T WATS Band
·
AT&T Banded OUTWATS
·
AT&T Foreign Exchange
·
AT&T TIE Trunk
·
AT&T Local Operator
·
AT&T Carrier Operator
·
AT&T Virtual Private Network
·
AT&T MEGACOM 800
·
AT&T MEGACOM
·
AT&T INWATS
·
AT&T WATS Maximal Band
·
AT&T ACCUNET Switched Digital·
AT&T International LDS
·
AT&T International 800
·
AT&T Electronic Tandem Network
·
AT&T Private Virtual Network
·
AT&T DIAL-IT 900 / MultiQ
·
AT&T National ISDN INWATS
·
AT&T Unbanded OUTWATS
·
Nortel Private Network
·
Nortel INWATS
·
Nortel OUTWATS
·
Nortel Foreign Exchange
·
Nortel TIE trunk
NOTE:This cannot be programmed if you enter data-
base programming using the“User” password and it
cannot be programmed through an Administrator’s
keyset. 
						

							ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997
Page 16 of 73
OS/2 And NT Versions of AXXESSORY
Talk
There are now two versions of AXXESSORYTalk that
are compatible with the 4.3 software release. One ver-
sion runs under OS/2 and the other runs under Windows
NT Workstation 4.0.
The OS/2 version has two major changes from the pre-
vious release:
·
Fax Delivery Report now indicates failed deliver-
ies (see page 23)
·
Programming Fax-On-Demand Port availability
(see page 33)
The Windows NT version includes several new fea-
tures:
·
Fax Delivery Report indicates failed deliveries
(see page 23)
·
AXXESSORYTalk VisualMail (see page 24)
·
Automatic Fax Detection to transfer to an exten-
sion number or to forward the fax to an E-mail ad-
dress (see page 31)
·
Programming Fax-On-Demand Port availability
(see page 33)
·
Voice Mail Save/Restore to a Network drive (see
page 34)
NOTE:The AXXESSORYTalk database is compat-
ible in both versions. This means that a customer that
has the OS/2 version can switch over to the Windows
NT version (or vice versa) and simply copy the data-
base files from one version to the other. All mailbox
configurations (messages, timers, etc.), will have the
same programming as in the other version.
Windows NT PC
Because the new Windows NT-based PC is somewhat
similar in design and function to the original
OS/2-based PC, only the differences are noted in this
addendum. For all other specification and installation
information, refer to the Issue 4AXXESS Installation
and Field Maintenance Manual.
The part numbers for the new system are as follows:
NT PC Upgrade Unit
550.5220
NT 4-Port PC550.5221
NT 8-Port PC550.5222
NT 12-Port PC550.5223
NT 16-Port PC550.5224
NT 24-Port PC550.5225
NT 32-Port PC550.5226
NOTE:Installers must provide Inter-Tel with proof of
Windows NT certification to purchase the new voice
mail PC or to receive Technical Support assistance.
Specifications
The Windows NT-based AXXESSORYTalk PC is
equipped with the following items:
·
Microsoft Windows NT Workstation version 4.0
operating system software (equipped with Service
Pack 3)
·
Pentium 133MHz (or higher) microprocessor
·
32MB (or more) RAM
·
1.2GB (or larger) hard disk drive
·
3.5-inch (1.44MB) double-sided/high-density
floppy disk drive
·
CD-ROM
·
Network Interface Card
·
Standard VGA monitor, keyboard, and mouse
The Network Interface Card (NIC) is a specially de-
signed network communications processor card that
can transfer data packets between the AXXESSORY
Talk PC and a Local Area Network (LAN).
The RJ45 connector on the Network Interface Card
connects to the LAN via a customer-provided standard
network interface cable.
Hardware Installation
The chassis and motherboard used in the NT-based PC
are slightly different than the chassis and motherboard
used in the OS/2-based PC. See Figures 3 and 4 on
pages 21 and 22 for sample diagrams. For all other
hardware installation information, refer to the Issue 4
manual.
Windows NT Installation
The NT-based AXXESSORYTalk PC is shipped with
Windows NT Workstation (version 4.0 with Service
Pack 3) already installed and properly set up. If neces-
sary, Windows NT can be re-installed using the instruc-
tions outlined in Microsoft’s installation manual, while
observing the items listed below:
·Use FAT file allocation rather than NTFS 
						

							ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997
Page 17 of 73 ·
Install TCP/IP protocol
·
Install Service Pack 3 (which can be downloaded
directly from Microsoft’s web site)
AXXESSORY Talk Software Installation
If necessary, use the following procedure to re-install
the Windows NT version of AXXESSORYTalk ap-
plications software.
NOTE:The hard disk drive must be properly formatted
and must have Windows NT Workstation version 4.0
with Service Pack 3 installed. Also, if upgrading from a
previous version of Windows NT AXXESSORYTalk,
first stop the Avdap service in Control Panel (see page
19 for details).
(1)If not already installed,attach the VGA monitor
to the 15-pin Monitor Card connector on the
back of the AXXESSORYTalk PC. Then, plug
in the monitor’s AC power cord and turn on the
monitor’s AC power switch.
(2)If not already installed,attach the keyboard and
mouse to their appropriate connectors on the
back of the PC.
(3) Turn on the PC’s AC power switch and allow
the system to boot up.
(4) Press Ctrl–Alt-Del, log on as the system admin-
istrator, and the press the OK command button
to continue.
NOTE:In the default state, the NT system ad-
ministrator does not have a password. Inter-Tel
recommends setting up a password.
(5) Insert Applications Software Disk 1 of 5 in the
PC’s floppy disk drive.
NOTE:“Applications Software” disks 1–5
must be installed. For optional Japanese voice
prompts, “Japanese Prompts” disks 1–3 may
also be installed as described in step 30.
(6) Select “Start” and then “Run.”
(7) In the Command Line text box, enter “A:setup”
(or “B:setup” if the B drive is used). Then select
the OK command button.
NOTE:If necessary, you can select Cancel
from any setup window to exit without perform-
ing the installation. Also, during the file instal-
lation process, pressing ESC will exit the setup
program without completing the installation.
(8) A Welcome window appears. Select the Next
command button to begin the installation. If thesoftware has been installed before, you will be
asked to stop the Avdap service.
(9) A Select Destination Directory window asking
you for the desired destination directory name
appears. If the software has been installed be-
fore, the previous directory will be the default
value, if not it is C:\AVDAP.
(10) To use the default drive and directory name, se-
lect the Next command button. To select anoth-
er drive and/or directory, select the Browse
command button and follow the displayed in-
structions. If you are re-installing software, skip
to step 15.
NOTE:If the directory already exists, a mes-
sage displays asking if you are sure you want to
use that directory. Select the Yes command but-
ton to continue.
(11) The next window asks, “Create Installer Ac-
count?” If you want a user account for the in-
staller to log into Windows NT, select Yes. If
not, select No and skip to step 15.
(12) The User Account Information window appears.
Enter the desired logon name.
(13) Enter and then verify the password. This is a
case-sensitive password that can contain up to
25 characters (any character).
(14) Select the Next command button to continue.
(15) When the “Ready To Install” window appears,
select the Next command button.
(16) Follow the installation instructions displayed on
the monitor to install disks 2–5.
(17) After most of the files from the fifth disk are
installed, a Rhetorex Configuration Wizard
window appears. Select the Next command but-
ton to continue.
(18) A Board Information window appears. Select
the Add command button.
(19) Select VP (RDSP/Vantage) as the Board Type.
(20) Select the appropriate model from the list. The
model depends on number of ports. For exam-
ple, use RDSP/4000 for four ports, RDSP/8000
for eight ports, RDSP/24000 for 24 ports,etc.
(21) Set the Address to 300 (default) for the first
board in the PC. Use 308 for the second board
and 310 for the third board.
NOTE:If any VPCs are later added or removed
from the system, the Rhetorex Configuration 
						

							ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997
Page 18 of 73 Wizard window can be accessed by running the
Rhetorex Configuration Utility that is located in
the AXXESSORYTalk folder inside the Pro-
grams group.
(22) Select the OK command button, followed by the
Next command button.
(23) An Interrupt Request (IRQ) window appears.
Make sure the IRQ Value is set to“5” (default).
Then select the Next command button to contin-
ue.
(24) A Shared Memory Address window appears.
Make sure the shared memory address is set to
“0xD0000” (default). Then select the Next com-
mand button to continue.
(25) An Advanced Options window appears. Select
the Advanced Options command button to open
a dialog. In the dialog, change the Driver Start-
up to “Automatic.” Then select Ok to close the
dialog and select the Next command button to
continue.
(26) Another window displays, asking if you wish to
automatically start the drivers after updating
your configuration. Select No (default) and then
select the Finish command button to continue.
(27) After some additional files are installed, the
HASP Device Driver Installation Utility for
Windows NT window appears. Select the OK
command button to continue.
(28) After the remaining files are installed, a window
appears stating thatAXXESSORYTalk has
been successfully installed. Select the Finish
command button to continue.
(29) A window appears informing you that you must
restart the system to complete the installation.
Select the OK command button.
(30)To install the Japanese voice prompts (if de-
sired),remove Applications Software Disk 5 of
5 and insert NT Japanese Prompts Disk 1 of 3.
Select “Start” and then “Run.” Enter “a:pmtse-
tup” and press ENTER. Then follow the instal-
lation instructions displayed on the monitor.
NOTE:If Japanese language prompts are not
installed, yet a user attempts to access them, En-
glish prompts will be delivered instead.
(31)If desired,disconnect the monitor, keyboard,
and mouse.Windows NT Software Configuration
The following optional Windows NT software configu-
ration changes can be made if necessary.
AXXESSORY Talk (Avdap) Service:The version 4.3
Windows NT-based AXXESSORYTalk software is
designed to start as a service using the default system
service account. Once started, it attempts to logon as a
network user in order to gain network access and, if
necessary, will continue to try to log on about once a
minute until it either succeeds or is terminated. Howev-
er, these attempts will not delay the start ofAXXESSO-
RY Talk features, other than VisualMail. While the
network connection is down (either while the service is
awaiting logon or because of a later failure), Visual-
Mail and activities, such as print report or save/restore,
mapped to a network location will fail. Once the logon
succeeds and while the network is up, activities involv-
ing the network connection will succeed.
AXXESSORYTalk will start up automatically and
does not require a user to log on to Windows NT in or-
der to start it. However, the service must wait for “log
on” to get access to network resources in the following
situations:
·
If the customer’s E-mail System is configured to
MAPI, the service needs to log on so that it can
access the E-mail server.
·
The B: drive is mapped to a network drive; the ser-
vice needs to log on so that it can access the direc-
tory on the network drive.
To log on to the domain server, the service requires a
valid user ID and password on the domain server. They
are programmed throughAXXESSORYTalk Database
Programming in theAXXESSORYTalk System-Wide
Programming window (see page 27). The user ID and
password can be obtained from the Windows NT sys-
tem administrator. It is important that the system ad-
ministrator set up the password so that it will not ex-
pire. If the password expires, the log on will fail.
The account that the Avdap service uses must be part of
the local “Administrator” group on the AXXESSORY
Talk PC and it must have an Advanced User Right set
to “Log on as a batch job.” To do this, follow these
steps:
(1) Select the Start button and open Programs, then
Administrative Tools (Common), and then se-
lect User Manager.
(2) Select the Administrators group from the list in
User Manager.
(3) Select the Add button. 
						

							ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997
Page 19 of 73 (4) Choose the Avdap service account from the
Names list. Select the Add button to add this
name.
(5) Select OK to exit to the Local Group Properties
window.
(6) Select“User Rights” from the Policies drop-
down menu.
(7) Check the box in the lower left corner to “Show
Advanced User Rights.”
(8) Select “Log on as a batch job” from the Right
drop-down list, then select the Add command
button.
(9) Choose the Avdap account from the “Names”
list and select the Add command button. Then
select OK.
(10) Select OK to exit the User Rights window.
(11) Exit the User Manager program.
There are two ways you can start the Avdap service
manually:
·
Open Services inside the Control Panel. Select the
“Avdap” service and select the Start button.
·
Open a command shell, then type:net start avdap
There are three ways you can shut down the Avdap ser-
vice manually:
·
From the avdapmon window (see next section),
type ~ (tilde).
·
Open Services inside the Control Panel. Select the
“Avdap” service and select the Stop button.
·
Open a command shell, then type:net stop avdap
AvdapMon Utility: Because theAXXESSORYTalk
software is running as a service, it does not have a con-
sole for displaying output. Inter-Tel provides a stand
alone program called “AvdapMon” that can be used for
viewing the AXXESSORYTalk software messages.
The setup program automatically creates a shortcut to
Avdapmon in the AXXESSORYTalk programming
group in the Programs folder.
Avdapmon uses a TCP/IP socket to connect to the
AXXESSORYTalk software. It can be run from the
AXXESSORYTalk PC itself or any other PC running
Windows NT or Windows 95, as long as there is a TCP/
IP network connection from the PC running the Avdap-
Mon utility to theAXXESSORYTalk PC. Note that the
software supports only one active AvdapMon connec-
tion.
This program has the following parameters:
avdapmon Theis the IP number of the AXXESSO-
RY Talk PC in “dotted notation” (e.g. 190.253.11.210).
Theis the socket number of the Av-
dap service. If not configured differently, the default
socket number is 4444.
If the AvdapMon utility is run on theAXXESSORY
Talk PC itself, there is a shortcut notation to specify the
IP and port numbers. In this case, simply typeavdap-
mon . .(that is:avdapmonfollowed by a space, a peri-
od, a space, and a period again).
To protect theAXXESSORYTalk against unautho-
rized access through AvdapMon, a password can be re-
quired to use the AvdapMon utility. This password is
set through Database Programming (see page 27).
Registry Information:AXXESSORYTalk 4.3 now
uses Windows NT Registry to store the command line
options. To modify values in the Registry, use the Win-
dows NT registry editor program called RE-
GEDT32.EXE.
CAUTION:This registry configuration is not a part of
the software configuration. It is included here for diag-
nostic and troubleshooting purposes only. Under nor-
mal circumstances, you should never need to access the
registry settings. This procedure should only be per-
formed by a trained installer; modifying the registry
values improperly can damage Windows NT configura-
tion and render it unusable.
To modify the Avdap parameter in the registry, follow
these steps:
(1) Run the registry editor program by typing
regedt32from a command prompt or select the
Start button, select Run, and typeregedt32in
the Open line.
(2) Select the HKEY_LOCAL_MACHINE win-
dow and locate the subkey called “Software.”
Open the Software subkey.
(3) Locate and open the subkey called “Inter-Tel.”
(4) Locate and select the Avdap subkey.
(5) Inside this subkey is a value called “Parame-
ters.” The type of this value is REG_MUL-
TI_SZ. Edit the value.
(6) You will see a window called Multi-String Edi-
tor that permits you to add or remove the Avdap
command option. Note that each option has to
appear a separate line. To add a new option,
simply type it in on a new line. To remove an
option, delete its line.
(7) When finished, select the OK button.
(8) Exit the registry editor program. The registry
will be saved automatically. 
						

							ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997
Page 20 of 73 Microsoft Exchange (MAPI) Setup
Use the following procedures to set up VisualMail us-
ing Microsoft Exchange (a MAPI E-mail system).
NOTE:Be sure the AXXESSORYTalk PC has Win-
dows NT 4.0 Service Pack 3 installed.
INSTALL MICROSOFT EXCHANGE:
Perform these procedures from the Administrator ac-
count on the AXXESSORYTalk PC.
(1) Add the Network Account to the Administrator
group on the AXXESSORYTalk PC. This is
necessary for the account to have access to the
Exchange profile stored in the Windows NT
Registry.
(2) Run Exchange’s Setup.exe.
(3) When asked to type in your full name, use the
name of the mailbox thatAXXESSORYTalk’s
VisualMail will use as its connection to the ser-
ver. This needs to be the same as the network
logon account name.
(4) Select the OK button for this screen and for each
of the next two screens.
(5) Choose Typical installation.
(6) After the installation ends, place the cursor on
the Inbox desktop icon and click the right but-
ton. Then select “Properties” from the pop-up
menu.
(7) Select the Add button to start Exchange’s Setup
Wizard to create a profile.
(8) Verify that the Microsoft Exchange Server in-
formation service is selected, then select the
Next button.
(9) Type in the name of the Microsoft Exchange
server.
(10) Verify the name of the VisualMail’s mailbox.
(11) Select the Next button for this screen and for
each of the next three screens.(12) At the conclusion screen, select the Finish but-
ton.
(13) After the Setup Wizard concludes, verify that
the profile you just created has the name of the
VisualMail account and that it is indicated as the
default profile.
(14) Select the Close button to exit.
(15) Run the program copy_profile.exe to copy the
newly created profile into an area of the Win-
dows NT Registry used by Exchange when
started from the VisualMail. This program must
be run whenever there is a change to the profile
or to the selection of the default profile in this
Properties dialog. (Like Setup.exe, this program
can be run from the Windows NT Explorer,
from the Start menu’s Run selection, or from a
command shell.)
Lotus Notes (VIM) Special Setup
When using Lotus Notes (a VIM E-mail system), in-
clude the directory where Lotus Notes is installed in the
Path System Variables. To do this, in Control Panel,
open System and select the Environment tab. then se-
lect the Path variable from the System Variables list
and enter the Lotus Notes directory in the Value text
box. Select OK to close System. The Path will take ef-
fect the next time the PC is rebooted.
SMTP/POP3 Special Setup
When VisualMail is configured for SMTP/POP3, you
must program the E-mail Real Name field as described
on page 28. However, the VisualMail must not be
logged on to the SMTP/POP3 E-mail service.
This is because when the VisualMail logs on to the
SMTP/POP3 server, the E-mail Real Name appears as
the sender. Once it is logged in, programming changes
to the E-mail Real Name will not take effect until Visu-
alMail logs out and back in again. The best way to log
out is to change the E-mail System to “None,” update
the database. Wait at least 3 minutes to allow the data-
base update to take effect. Then change the E-mail Sys-
tem back to “SMTP/POP3” and update again. Visual-
Mail will log back into the E-mail server.