Inter-Tel Imx/Gmx 256 Installation And Field Maintenance Manual

INTER-TELPRACTICESIMX/GMX 256 INSWLLATlON & MAINTENANCE
FEATURFSIssue 1, November 1994
D. PROG
RAMMING SPECIFIC STATION
INFORMATlON
35.17Due to 
employee movement, change of status,
turnover, etc., certain specific station information, suchas user name, tenant group, department 
number, and
serving attendant may need to be changed. This can be
done from any attendant station. When programming
numbers, the attendant’s station is automatically in nu-
meric mode; when programming the user name, the sta-...

Ete~emher 1994lNTER-TELPRAcTIcEsIMX/GMX 256 INST4LLATION & MAINTENANCE
(7)
(9)To enter a new department number: 
Press the
pound (#) key to scroll forward through the list or
the asterisk (*) key to scroll backward.To leave the information the same: Proceed to
the next step.
Press the SPCL key to update the database and
advance to the next prompt. You will hear a con-firmation tone and the display shows
ATI’ENDNT: EX XXX (or NONE).
(10)
NOTE: This display will not appear if the station
being programmed...

lNTEx-TELPRACTIcESIMX/GMX 256 INSTALLATION & MAINTENANCEIssue 1, No”==E. PROGRAMMING
SYSTEM REMINDER
MESSAGES
35.21The stored system reminder messages can be
changed from any attendant’s keyset. (See page 4-98 for
information concerning their use.) When the system is
in the default state, the 20 reminder messages listed be-low are programmed. Attendants can delete them or
change them to any other value (up to 16 characters).
01 MEETING
11 CALLENGJNEERING02SlXFFMEEllNG12 CALL-G
03 SALE.SMEETING13...

FEA-Issue 1, November 1994INTER-TELPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCE
F. PROGRAMMING SYSTEM
DO-NOT-DISTURB MESSAGES
35.26The stored system do-not-disturb messages can
be changed 
from any attendant station. (See page 4-95
for information concerning their use.) When the system
is in the default state, the 
20 do-notdisturb messages
listed below are programmed. Attendants can delete or
change messages 02-20 to any other desired value (up to
16 characters). Message 01 
@ND) camtot be changed.01...

INTER-TELPRACTICESWGMX 256 INS’JXLLATION & MAINTENANCE‘IG.
SE’ITING TIME OF DAY AND DATE3531
Occasionally, the system time or date needs to
be reset (for example, for daylight-saving time). Any
attendant can change the date and time message that 
appears on all display 
keysets and in the SMDA and
SMDR reports.35.32
T~SETTHE TME OFDAYAMI DATE:
NOTE: If you make a mistake, lift and replace the hand-
set, then start over. If an invalid date or time is entered,
the 
keyset displays ERROR! INVALID TME/DTE...

INTER-TELPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCE
L. SYSTEMALARMREPORTING
35.41 The system’s alarm reporting feature detects
equipment failures, determines the impact, and classi-fies the problem as a major or minor alarm. Minor
alarms are indicated on the primary attendant’s station
display and can be programmed to appear on all atten-
dants’ 
keysets. Roth major and minor alarms are printed
in the error report printout. Major alarm messages ap-
pear on all display 
keysets. Attendants using...

INTER-TELPRACTICESWGMX 256 INSTACLATION & MAINTENANCEFEATURESIssue 1, November 1994M.
PLACING A TRUNK OUT OF SERVICEFOR MAINTENANCE
35.45Ifrequested to do so by service personnel, atten-
dants can place individual trunks out of service by enter-
ing a feature code. This temporarily unequips the trunk
in database programming, but does not affect 
incomiug
signals on the trunk. To outside callers, the trunk will appear to be functioning and callers will hear ringing.
However, users cannot access the trunk...

lNTER-TELPRAcTIcEsIMWGMX 256 lNSTALLAT.ION & MAINTENANCE
36. RECORD KEEPING AND
MAINTENANCEFEATURES
A.CALL COST ACCOUNTING
36.1The Call Cost Accounting feature estimates the
cost of outgoing and incoming calls, displays it on the
keysets, and prints it in the SMDR reports. The cost is
based on the type of call, telephone number dialed, the
elapsed time of the call, the day of the week, and the
time 
ofday. Atable in the database supplies the rates forall types of calls, including multiplicative factors...

INTER-TELPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCEIssue 1, No”%=
B.STATION ME!%AGE DETAIL
ACCOUNTING (SMDA)NOTE: This feature is available only in the 
Extended
and 
Extend&plus Tl and E&M software packages.36.6
Station Message Detail Accounting (SMDA) is a
system feature that provides management and account-ing records for estimating the telephone company’s
charges. This information can be used to analyze system
traffic and employee productivity.
36.7This data can be recorded on a customer-pro-...

FEATURESIssue 1, November 1994INTER-TELPRACTICESIMX/GMX 2545 INSmTlON & MAINTENANCE
System, tenant, or tenant/department by number
of calls: Total number of calls for the selected group
of stations, including:
- station circuit mmlbers
- Extension mrmbers
- User namesTenant/department listed by station number: In-
cludes the following for all stations in each depart-
ment of each tenant group.
- Number of calls
- Incoming and outgoing call duration
- Incoming and outgoing call cost
- Number of users
-...