Keurig 2o Manual

							29 
SECTION 2
KEURIGTM CARAFE OPERATION
The unique Keurig
TM Carafe was specifically designed for use with the Keurig® 2.0 brewer. 
To connect the KeurigTM Carafe to the brewer, make sure the KeurigTM Carafe is securely 
inserted into the brewer. The Keurig® 2.0 brewer contains a sensory system that determines 
when the KeurigTM Carafe is in place and it is safe to begin brewing. If the KeurigTM Carafe 
is not in place or incorrectly inserted, the brewing process will not begin. If the KeurigTM
Carafe is removed during brewing, brewing will stop.
CAUTION: Make sure the KeurigTM Carafe is empty before each use.
CAUTION: After brewing, the KeurigTMCarafe will contain extremely hot liquid. Take care 
when pouring from the KeurigTM Carafe. Never place your hand over the KeurigTM Carafe 
where hot steam is venting. Never allow children to use the KeurigTM Carafe or operate the 
brewer without adult supervision. Press the Power Button to terminate the brew process. 
Follow the instructions on the Touch Display before removing the Keurig
TM Carafe. The 
brewer will return to the home screen. Remove and discard the used K-CarafeTM pod.
CAUTION: There is extremely hot water in the Pod Holder during the brew process. 
To avoid risk of injury, do not lift the Handle during the brewing process.
To maintain the ideal combination of taste, freshness, and temperature, we recommend 
preheating the Keurig
TM Carafe. To preheat the KeurigTM Carafe, fill it with hot water for 
approximately 30 seconds and then pour out entirely prior to placing the KeurigTM Carafe 
into the brewer. 
CAUTION: HAND-WASH ONLY. DO NOT SUBMERGE. DO NOT MICROWAVE.
NOTE: CARAFE NOT INCLUDED WITH BREWER. 
						

							30 
CONTINUE
NOT NOW Time to
replace the
water flter.
CONTINUE
NOT NOW Time to
descale the brewer!
YES
NOT NOW Water ftler
replaced?
OK
CANCEL Descaling is good
maintenance.
Go to www.Keurig.com for instructions.
MAINTENANCE ALERTS
Your brewer is designed to deliver the perfect cup time after time, year after year. To keep 
it working at peak performance, your Keurig® 2.0 brewer will let you know when it needs a 
little attention.
TIME TO REPLACE THE KEURIG
® WATER FILTER (VISIT KEURIG.COM TO PURCHASE)
Your brewer will indicate “Time to replace the Water Filter.” after every 1,000 ounces 
or two months. Once you’ve replaced the Keurig
TM Water Filter, press YES to reset the 
WATER FILTER REMINDER notices.
TIME TO DESCALE THE BREWER
Depending on the mineral content of your water, calcium deposits or scale may build 
up in your brewer, this is why we recommend using bottled or filtered water. Scale is 
non-toxic but if left unattended can hinder brewer performance. Regularly descaling your 
brewer every three to six months helps maintain the heating element, and other internal 
parts that come in contact with water. Calcium deposits may build up faster, making it 
necessary to descale more often. 
You should promptly descale when the Touch Display indicates “Time to descale the 
brewer!” However, even if this is not indicated, you should continue to descale your brewer 
every three to six months.  
						

							31 
SECTION 2
DESCALING YOUR BREWER
Before you begin, you will need a large mug, fresh water, Keurig
® Descaling Solution, 
and access to a sink. Do not use a paper cup.
• Empty the water from the Water Reservoir. If there is a Keurig
TM Water Filter, remove 
and set aside. 
STEP 1: FIRST DESCALING SOLUTION RINSE 
• Press and hold the Power Button to power the brewer off.
• Pour the entire bottle of Keurig
® Descaling Solution into the Water Reservoir. Then   
fill the empty bottle with water and pour into the Water Reservoir. Press and hold   
the Power Button to turn the brewer back on.
• Place a large mug on the Drip Tray and run a cleansing brew by lifting and lowering   
the Handle, selecting a 6 ounce Brew Size and pressing the Brew Button. The brewer   
will stop dispensing after 6 ounces. Do not use a Keurig brand pod. Pour the contents   
of the mug into the sink. 
STEP 2: SECOND DESCALING SOLUTION RINSE  
• Repeat the cleansing brew process until the Touch Display indicates “More   
Water Please.” Let the brewer stand for at least 30 minutes while still on.
• After 30 minutes, discard any residual solution and rinse the water   
reservoir thoroughly.
STEP 3: FRESH WATER RINSE 
• Ensure the Water Reservoir is filled with fresh water to and not beyond the   
MAX FILL line.
• Place a large mug on the Drip Tray and run a cleansing brew. Pour the contents of the  mug into the sink.
• Repeat the cleansing brew process at least 12 times. You may need to refill the Water  Reservoir at least one time during this process. 
NOTE: If “Time to descale the brewer!” is still indicated after completing the procedure, repeat the descaling procedure above. 
						

							32 
MAINTENANCE ALERTS
DESCALING YOUR BREWER (CONTINUED)
The cleaning action of Keurig
® Descaling Solution may result in a foam dispensed from the 
brewer. This is natural, as the solution is reacting with the scale inside. For a brewer that is 
heavily scaled, the brewer may not fill properly after the descaler is added. If this occurs, 
you may see only a small or no output dispensed followed by the sound of air blowing 
out. If this occurs:
• Turn off and unplug the brewer.
• If there is Keurig
TM Descaling Solution in the Water Reservoir, discard the contents,   
rinse the Water Reservoir thoroughly and refill with bottled or filtered water.
• Plug the brewer back in, power on, and repeat STEP 3: FRESH WATER RINSE (refer to  page 31). The brewer should begin to function normally as the solution is rinsed out and 
the scale is removed. If the problem persists, allow the brewer to sit unplugged for at 
least 30 minutes then continue with the fresh water rinse.
Scan this QR code with your smartphone for step-by-step videos on cleaning, descaling, 
and more. Or if you prefer, you can watch the videos online at Keurig.com 
						

							33 
5
RECYCLING K-CARAFETM POD CUPS
The plastic cups of K-CarafeTM pods can be 
recycled wherever #5 plastic is accepted. 
#5 plastic may not be recyclable in 
your community today, so please check 
locally with your municipality or waste 
hauler, or visit KeurigRecycling.com for 
more information. #5 plastic is recyclable 
everywhere in Canada. 1.
Once brewing is complete, lift the 
Handle and carefully remove the 
K-Carafe
TM pod by holding the 
outer rim.
CAUTION: The K-CarafeTM pod will be hot after brewing.  
Use caution when removing. Allow it to cool completely 
before handling.
3. Once separated, discard the lid and the 
attached filter. Recycle your K-CarafeTM
    pod’s plastic cup wherever #5 plastic 
is accepted.
2.
Once cool, separate the lid and filter 
from the cup. The filter will adhere to 
the lid.
SECTION 2 
						

							34 
BREWER DOES NOT HAVE POWER
• Plug the brewer into an independent outlet without dimmer control. 
• Check to be sure that the brewer is plugged in securely. 
• Plug the brewer into a different outlet. 
• Reset your home’s circuit breaker if necessary. 
• Press and hold the Power Button and ensure the Touch Display is illuminated.
BREWER WILL NOT BREW
• After placing a pod in the Pod Holder, make sure the Handle is lowered completely and the Touch Display displays the appropriate brew screen. Follow the brewing instructions 
in SECTION 1 (refer to pages 18 – 19).
• If the Touch Display indicates “More Water Please.” add water to the Water Reservoir or  make sure the Water Reservoir is seated properly in its Base.
• If the Touch Display indicates “More Water Please.” even after refilling, remove the Water  Reservoir and empty the water. Then thoroughly clean (refer to page 25). Fill the Water 
Reservoir to the MAX FILL line, return it to the brewer and ensure it is seated properly in 
its Base.
• The Pod Holder may need to be cleaned (refer to pages 26 – 27) or the brewer may need  to be descaled (refer to pages 31 – 32).
• If you have completed the above procedure two times and this situation persists,  contact Customer Service at 1.866.901.BREW (2739).
BREWER BREWS ONLY A PARTIAL CUP
• Clean the Pod Holder if necessary (refer to pages 26 – 27).
• The Water Reservoir may have been removed during brewing. Replace the Water  Reservoir and perform a cleansing brew (refer to page 17) without a pod.
• Descale the brewer (refer to pages 31 – 32).
• If you have repeated the descale procedure on your brewer two times and it is still only  brewing a partial cup, contact Customer Service at 1.866.901.BREW (2739). 
TROUBLESHOOTING 
						

							35 
THE TOUCH DISPLAY INDICATES “MORE WATER PLEASE.”
• If the water level is not low, remove the Water Reservoir and empty the water. Then thoroughly clean (refer to page 25). Fill the Water Reservoir to the MAX FILL line, return it 
to the brewer and ensure it is seated properly in its Base.
THE K-CUP
® POD HAS A KEURIG BREWED® SEAL, BUT TOUCH DISPLAY   
INDICATES “OOPS!”
• Your Keurig
® 2.0 brewer will not work with pods that don’t have the Keurig Brewed® seal   
on them. Some Keurig brand pods produced prior to January 2014 may not be   
enabled to work with the Keurig
® 2.0 brewer. Please contact Customer Service at 
1.866.950.2326 for a solution.
STILL HAVING TROUBLE? VISIT KEURIG.COM FOR MORE INFORMATION.
SECTION 3 
						

							36 
WARRANTY
LIMITED ONE YEAR WARRANTY
Keurig warrants that your brewer will be free of defects in materials or workmanship 
under normal home use for one year from the date of purchase. It is recommended 
that you fill out and return the warranty card enclosed with your brewer so that 
your purchase information will be stored in our system. Keurig will, at its option, 
repair or replace a defective brewer without charge upon its receipt of proof of the 
date of purchase. If a replacement brewer is necessary to service this warranty, the 
replacement brewer may be new or reconditioned. If a replacement brewer is sent, a 
new limited one year warranty will be applied to the replacement brewer.
This warranty only applies to brewers operated in the United States and Canada. 
This warranty gives you specific legal rights, and you may also have other rights that 
vary from state to state and, in the case of Canada, from province to province.
The Keurig
® 2.0 brewer is designed to only work with Keurig brand pods. Any 
damage to or malfunction of your brewer resulting from the use of non-Keurig brand 
pods and accessories may not be covered by this warranty or may result in a service 
fee if the damage or malfunction is determined to be caused by such use.
WHAT IS NOT COVERED BY THE LIMITED WARRANTY?
THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR INCIDENTAL 
DAMAGES SUCH AS PROPERTY DAMAGE AND DOES NOT COVER INCIDENTAL 
COSTS AND EXPENSES RESULTING FROM ANY BREACH OF THIS WARRANTY, 
EVEN IF FORESEEABLE. Some states or provinces do not allow the exclusion 
or limitations of incidental or consequential damages, so the above limitation or 
exclusion may not apply to you depending on the state or province of purchase. 
Nor does this warranty cover damages caused by use of non-Keurig brand pods 
or accessories, services performed by anyone other than Keurig or its authorized 
service providers, use of parts other than genuine Keurig parts, or external causes 
such as abuse, misuse, inappropriate power supply, or acts of God. 
						

							37 
OTHER LIMITATIONS
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER EXPRESS WARRANTY, 
WHETHER WRITTEN OR ORAL. IN ADDITION, KEURIG HEREBY SPECIFICALLY 
DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO YOUR K200 BREWER, 
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY 
PARTICULAR PURPOSE. Some states or provinces do not allow disclaimers of such 
implied warranties or limitations on how long an implied warranty lasts, so the above 
limitation may not apply to you depending on the state or the province of purchase. 
HOW DO YOU OBTAIN WARRANTY SERVICE?
Keurig
® brewers are high-quality appliances and, with proper care, are intended  
to provide years of satisfying performance. However, should the need arise for warranty 
servicing, simply call Keurig Customer Service at our toll-free phone number   
1.866.901.BREW (2739). Please do not return your brewer for servicing without first 
speaking to Keurig Customer Service to obtain an Authorization to Return number   
(ATR). Keurig
® brewers returned without an ATR number will be returned to the sender 
without servicing.
Keurig Green Mountain, Inc.  
33 Coffee Lane  
Waterbury, VT 05676  
1.866.901.BREW (2739)
SECTION 4 
						

							FRANÇAIS