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Kodak C503 Users Guide

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    							www.kodak.com/go/support 35
    5Troubleshooting
    For step-by-step product support, visit www.kodak.com/go/c533support or 
    www.kodak.com/go/c503support and select Interactive Troubleshooting & Repairs.
    Camera problems
    If...Try one or more the following
    Camera does not 
    turn on.
    Install new batteries (page 1). 
    Charge rechargeable batteries.
    Camera does not 
    turn off.
    Remove the battery, then reinsert or replace it. 
    Pictures remaining 
    number does not 
    decrease after 
    taking a picture.
    The camera is operating normally. Continue taking pictures.
    Short battery life 
    with  Ko dak  Ni-M H  
    rechargeable 
    digital camera 
    batteries.
    Wipe the contacts with a clean, dry cloth (page 51) before loading 
    batteries in the camera.
    Use the Refresh feature on your camera dock series 3 or printer dock 
    series 3.
    Stored pictures are 
    corrupted.
    Retake picture. Do not remove card while the ready light is blinking. 
    Keep rechargeable batteries charged.
    In Review mode, 
    you do not see a 
    picture (or the 
    expected picture) 
    on the LCD screen.
    Check the image storage location setting (page 23). 
    						
    							36www.kodak.com/go/support Troubleshooting
    In Review mode, a 
    blue or black 
    screen is displayed 
    instead of a 
    picture.Transfer the picture to the computer (page 12), then format the card in 
    the camera (page 25).
    Caution: Formatting a card deletes all pictures and videos, 
    including protected files.
    Shutter button 
    does not work.
    Turn on the camera (page 2).
    Wait until the ready light stops blinking red before attempting to take 
    another picture.
    Transfer pictures to the computer (page 12), delete pictures from the 
    camera (page 10), switch image storage locations (page 23), or insert 
    a card with available memory (page 3).
    For best pictures, see page 4.
    Slide show does 
    not run on external 
    video device.
    Adjust the camera Video Out setting (NTSC or PAL, page 25).
    See the external device’s user’s guide.
    Picture is too light.
    Move so there is at least 24 in. (61 cm) between camera and subject.
    Decrease Exposure Compensation (page 21).
    Picture is not clear.
    Clean the lens (page 51).
    Move so there is at least 24 in. (61 cm) between the camera and the 
    subject.
    Place the camera on a flat, steady surface or use a tripod.
    Picture is too dark.
    Turn on the flash (page 7).
    Move so there is no more than 7.9 ft (2.4 m) between the camera and 
    the subject.
    Use Fill flash (page 7) or change your position so light is not behind 
    the subject.
    Increase Exposure Compensation (page 21).
    If...Try one or more the following 
    						
    							Troubleshooting
    www.kodak.com/go/support
     37
    Camera ready light status
    Camera does not 
    recognize 
    SD/MMC card.Purchase a certified SD/MMC card.
    Reformat the card (page 25).
    Caution: Formatting a card deletes all pictures and videos, 
    including protected files.
    Insert a card into the slot, then push to seat (page 3).
    Camera freezes up 
    when a card is 
    inserted or 
    removed.
    Turn the camera off, then back on. Make sure the camera is turned off 
    before inserting or removing a card.
    Memory card full.
    Insert a new card (page 3), transfer pictures to the computer 
    (page 12), or delete pictures (page 10).
    Memory card and 
    internal memory 
    full.
    Transfer pictures to the computer (page 12), then format the card or 
    internal memory (page 25).
    Caution: Formatting a card deletes all pictures and videos, 
    including protected files.
    If... Try one or more of the following
    Ready light does 
    not turn on and the 
    camera does not 
    work.
    Turn on the camera (page 2).
    Install new batteries (page 1) or charge rechargeable batteries.
    Turn camera off, then back on.
    Ready light blinks 
    green.
    Camera is operating normally.
    Ready light blinks 
    amber.
    Wait. Resume picture taking when the light stops blinking and turns 
    green.
    Ready light blinks 
    red and camera 
    turns off.
    Install new batteries (page 1) or charge rechargeable batteries.
    If...Try one or more the following 
    						
    							38www.kodak.com/go/support Troubleshooting
    Camera/computer communications
    Ready light glows 
    steady red.Transfer pictures to the computer (page 12), delete pictures from the 
    camera (page 10), switch image storage locations (page 23), or insert 
    a card with available memory (page 3).
    Wait. Resume picture taking when the light turns green.
    Change the image storage location to internal memory (page 23), or 
    use a different card.
    Ready light glows 
    steady green.
    Camera is operating normally.
    If...Try one or more of the following
    The computer does 
    not communicate 
    with the camera.
    Visit www.kodak.com/go/c533support or 
    www.kodak.com/go/c503support.
    Turn on the camera (page 2).
    Install new batteries (page 1) or charge rechargeable batteries.
    See the Power Management section of the laptop user’s guide to 
    disable this feature.
    Connect cable to camera and computer port (page 12).
    Install the software (page 11).
    Disconnect the USB cable. Close all open applications. Re-install the 
    software (page 11).
    Disconnect camera from the computer. Close all software applications, 
    reconnect camera.
    Cannot transfer 
    pictures. 
    (The Add New 
    Hardware Wizard 
    cannot locate 
    drivers.)
    Disconnect USB cable. (If using camera dock or printer dock, 
    disconnect cable and remove camera from dock). Close all open 
    applications. Re-install the software (page 11).
    Disconnect the USB cable. Close all open applications. Re-install the 
    software (page 11).
    If... Try one or more of the following 
    						
    							Troubleshooting
    www.kodak.com/go/support
     39
    LCD screen messages
    If...Try one or more of the following
    No pictures or 
    videos to display
    Change image storage location setting (page 23).
    Memory card 
    requires 
    formatting
    Insert a new card (page 3) or format the card (page 25).
    Caution: Formatting a card deletes all pictures and videos, 
    including protected files.
    Memory card 
    cannot be read 
    (Please format 
    memory card or 
    insert another 
    card)
    Only one USB 
    connection 
    allowed.
    Turn camera off, then back on.
    Internal memory 
    requires 
    formatting
    Format the internal memory (page 25).
    Caution: Formatting deletes all pictures and videos, including 
    protected files. (Formatting internal memory also deletes email 
    addresses, album names, and Favorites. To restore them, see the 
    Kodak EasyShare software Help.) Internal memory 
    cannot be read 
    (Please format 
    internal memory)
    No memory card 
    (Files not copied)
    Insert a card (page 3).
    Not enough space 
    to copy files (Files 
    not copied)
    Delete pictures from the image storage location you are copying to 
    (page 10), or insert a new card (page 3). 
    						
    							40www.kodak.com/go/support Troubleshooting
    Memory card is 
    locked (Insert new 
    memory card)Insert a new card (page 3), move the switch on the card to unlock the 
    card, or change the image storage location to internal memory 
    (page 23).
    Read only memory 
    card. 
    Remove write 
    protection to 
    capture or write to 
    card.
    Memory card is 
    unusable (Insert 
    new memory card)
    Insert a new card (page 3) or format the card (page 25).
    Caution: Formatting a card deletes all pictures and videos, 
    including protected files. 
    Date and time 
    have been reset
    Reset the clock (page 2).
    No address book in 
    camera (Connect 
    with computer to 
    import address 
    book)
    Create and copy address book from computer. See the Kodak 
    EasyShare software Help.
    No album names 
    in camera 
    (Connect with 
    computer to 
    import album 
    names)
    Create and copy album names from computer. See the Kodak 
    EasyShare software Help.
    High camera 
    temperature. 
    (Camera will be 
    turned off.)
    Leave the camera off until it’s cool to the touch, then turn it back on.
    If...Try one or more of the following 
    						
    							Troubleshooting
    www.kodak.com/go/support
     41
    Can only mark 
    picture or video 
    with 32 album 
    names. Only the 
    first 32 album 
    names will be 
    savedDelete one or more album names associated with the image 
    (page 29).
    Unrecognized file 
    format
    Transfer the picture to the computer (page 12), or delete it (page 10).
    Camera error 
    #XXXX. See user’s 
    guide.
    Turn camera off, then back on.
    If...Try one or more of the following 
    						
    							42www.kodak.com/go/support
    6Getting help
    Helpful links
    Camera
    Software
    Other
    Email, write, or phone customer supportwww.kodak.com/go/contact 
    Get support for your product (FAQs, 
    troubleshooting information, arrange for repairs, 
    etc.)www.kodak.com/go/c533support or 
    www.kodak.com/go/c503support
    Purchase camera accessories (camera docks, 
    printer docks, lenses, cards, etc.)www.kodak.com/go/c533accessories or 
    www.kodak.com/go/c503accessories
    Download the latest camera firmware and 
    softwarewww.kodak.com/go/c533downloads or 
    www.kodak.com/go/c503downloads 
    See online demonstrations of your camerawww.kodak.com/go/howto
    Get information on EasyShare softwarewww.kodak.com/go/easysharesw (or click 
    the Help button in EasyShare software)
    Get help with the Windows operating system and 
    working with digital pictureswww.kodak.com/go/pcbasics
    Get support for other cameras, software, accessorieswww.kodak.com/go/support
    Get information on Kodak EasyShare printer dockswww.kodak.com/go/printerdocks
    Get information on Kodak inkjet productswww.kodak.com/go/inkjet 
    Optimize your printer for truer, more vibrant colorswww.kodak.com/go/onetouch 
    Register your camerawww.kodak.com/go/register 
    						
    							Getting help
    www.kodak.com/go/support
     43
    Telephone customer support
    If you have questions concerning this product, contact your customer support 
    representative and have this information available:
    Operating system
    Processor speed (MHz)
    Computer model 
    Amount of memory (MB)
    Exact error message you received
    Version of Kodak EasyShare software CD
    Camera serial number
    Australia1800 147 701Netherlands020 346 9372
    Austria0179 567 357New Zealand0800 440 786
    Belgium02 713 14 45Norway23 16 21 33
    Brazil0800 150000Philippines1 800 1 888 9600
    Canada1 800 465 6325Poland 00800 4411625
    China800 820 6027Portugal 021 415 4125
    Denmark3 848 71 30Singapore800 6363 036
    Ireland01 407 3054Spain 91 749 76 53
    Finland0800 1 17056Sweden08 587 704 21
    France01 55 1740 77Switzerland 01 838 53 51
    Germany069 5007 0035Taiwan0800 096 868
    Greece00800 44140775Thailand 001 800 631 0017
    Hong Kong800 901 514Turkey 00800 448827073
    India91 22 617 5823United Kingdom0870 243 0270
    Italy02 696 33452United States1 800 235 6325
    585 781 6231 (toll)
    Japan03 5540 9002International Toll Line+44 131 458 6714
    Korea00798 631 0024International Toll Fax+44 131 458 6962 
    						
    							44www.kodak.com/go/support
    7Appendix
    Camera specifications
    For more specifications, visit www.kodak.com/go/c533support or 
    www.kodak.com/go/c503support.
    Kodak EasyShare C533/C503 zoom digital camera
    CCD (charge-coupled device)
    CCD 1/2.5 in. CCD, 4:3 aspect ratio
    Output image size 5.0 MP: 2576 x 1932 pixels
    4.4 MP (3:2): 2576 x 1716 pixels
    3.1 MP: 2048 x 1536 pixels
    2.1 MP: 1656 x 1242 pixels 
    1.1 MP: 1200 x 900 pixels 
    Displays
    Color display 4.6 cm (1.8 in) color hybrid LCD, 115 K pixels
    Preview Frame rate: 30 fps; Field-of-view: 100%.
    Lens
    Taking lens 3X optical zoom lens f/2.73 - f/4.85 
    Aperture: f/2.73 and f/4.82 @ Wide; f/4.85 and f/8.54 @ Tele
    37 mm - 111 mm (35 mm equivalent)
    Lens barrier Automatic built-in
    Focus system TTL-AF; Multi-zone AF, and Center-zone AF. Working range: 
    0.6 m (24 in.)-infinity @ normal
    0.10 - 0.7 m (3.9-27.6 in) @ Wide
    0.20 - 0.7 m (7.8-27.6 in) @ Telephoto
    10 m (32.8 ft)-infinity @ Landscape 
    						
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