Kodak EasyShare Photo Printer 300 User Manual

Troubleshooting
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 25
Printing is slowNOTE:  When printing a large number of prints, printing may slow down to prevent the print 
head from overheating.
■Make sure the photo printer is not placed in direct sunlight or is not 
operating in a high-temperature environment.
■Make sure the cooling vents are not blocked or dirty (page 1).
■Close unnecessary software applications.
■Make sure your computer meets the minimum system requirements 
(page 10). Upgrade your system if necessary....

26www.kodak.com/go/support Troubleshooting
Photo printer status lights
On/Off button/light
Light statusCauseAction/solution
IMPORTANT: The color cartridge may lock in place if there is a paper error. Do 
not attempt to remove the cartridge without first clearing the 
paper error. Make sure the Paper light is off before attempting to 
remove the cartridge (see Paper light).
Light is off The power is off. None required. Connect the power 
and press   to turn the power on 
(page 2).
Light glows 
steadyThe...

Troubleshooting
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 27
Color cartridge light
Light statusCauseAction/solution
IMPORTANT: The color cartridge may lock in place if there is a paper error. Do 
not attempt to remove the cartridge without first clearing the 
paper error. Make sure the Paper light is off before attempting to 
remove the cartridge (see Paper light).
Light is off The color cartridge is properly installed 
and is working normally.None required.
Light blinks Slow blink (for several seconds): the 
color...

28www.kodak.com/go/support Troubleshooting
Still having problems?
Visit www.kodak.com/go/support, or see Chapter 7, Getting help, or contact your 
camera manufacturer.
Paper light
Light statusCauseAction/solution
IMPORTANT: The color cartridge may lock in place if there is a paper error. Do 
not attempt to remove the cartridge without first clearing the 
paper error. Make sure the Paper light is off before attempting to 
remove the cartridge.
Light is off The paper tray is properly installed and 
has an...

www.kodak.com/go/support 29
7Getting help
Helpful links
Photo 
printerGet support for your product (FAQs, 
troubleshooting information, etc.)www.kodak.com/go/photoprinters
Purchase full range of accessorieswww.kodak.com/go/accessories
Download latest photo printer 
software, firmware and driverswww.kodak.com/go/photoprinterdownloads
See online tutorialswww.kodak.com/go/howto 
SoftwareGet information on EasyShare 
softwarewww.kodak.com/go/easysharesw 
(or click the Help button in the EasyShare 
software)...

30www.kodak.com/go/support Getting help
Telephone customer support
If you have questions concerning the operation of the software or photo printer, you 
may speak with a customer support representative. Before you call, have the camera 
or printer connected to your computer. Be at your computer, and have the following 
information available:
Visit: http://www.kodak.com/US/en/digital/contacts/DAIInternationalContacts.shtml
■Computer model, Operating system
■Processor type and speed (MHz)
■Amount of memory...

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8Appendix
Photo printer specifications
For more specifications, visit www.kodak.com/go/photoprinters.
Photo printer specifications
Printing process Thermal dye transfer
Operating environment (for 
optimum picture quality)Temperature: 50 to 95 °F (10 to 35 °C)
Humidity: 10% to 86% RH
Power Output: 24 V DC
Input:
100 V to 120V AC @ 50/60 Hz, via AC power adapter (US and 
Canada only)
100 V to 240V AC @ 50/60 Hz, via AC power adapter (all other 
countries)
Print speed...

32www.kodak.com/go/support Appendix
Important safety instructions
Using this product
■Read and follow these instructions before using Kodak products. Always follow 
basic safety procedures.
■The use of an accessory attachment that is not recommended by Kodak, such as an 
AC adapter, may cause fire, electric shock, or injury.
CAUTION:
Do not disassemble this product; there are no user-serviceable parts 
inside. Refer servicing to qualified service personnel. Do not expose 
this product to liquid,...

Appendix
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 33
■Service agreements may be available in your country. Contact a dealer of Kodak 
products for more information.
■The photo printer and the AC power adapter contain a small amount of lead in the 
circuit board. Disposal of this material may be regulated due to environmental 
considerations.
Disposal of the color cartridge is not regulated and should not be subject to state 
or local landfill, incineration, or recycling requirements.
For more disposal or recycling...

34www.kodak.com/go/support Appendix
Limitations
Request for Warranty service will not be accepted without proof of date of purchase, 
such as a copy of the original dated Kodak digital camera or accessory sales receipt. 
(Always keep the original for your records.)
This warranty does not apply to the battery(s) used in digital cameras or accessories. 
This warranty does not cover circumstances beyond Kodak’s control, nor problems 
caused by failure to follow the operating instructions in the Kodak...