Kodak M575 User Manual

							Troubleshooting
www.kodak.com/go/support
 45
Computer/connectivity problems
You cannot take a 
picture■Turn the camera off, then on again.
■Depress the Shutter button all the way (see page 6).
■Insert a new/charged battery (see page 1).
■Memory is full. Transfer pictures to the computer (see page 39), 
delete pictures (see page 23), or insert another card.
Memory card not 
recognized or camera 
freezes with card■Card may be corrupted. Format the card in the camera (see 
page 38).
■Use another memory card. Only SD or SDHC Cards are supported.
Cannot find the 
desired picture/video■To view pictures on a card or in internal memory, see page 22.
StatusSolution
Pictures do not 
transfer to computer■Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is 
connected to the camera and the computer (see page 39). Then 
turn on the camera.
■See KODAK Software Help at www.kodak.com/go/camerasw.
Slide Show does not 
run on an external 
video device■Adjust the camera Video Out setting to NTSC or PAL (see 
page 37).
■Make sure the external device settings are correct. (See the 
device’s user guide.)
Computer does not 
communicate with 
the camera■Turn off the camera, then turn it back on.
■Make sure the battery is charged and installed correctly (see 
page 1).
■Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is 
connected to the camera and the computer (see page 39). Then 
turn on the camera.
■See KODAK Software Help at www.kodak.com/go/camerasw.
StatusSolution
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							46www.kodak.com/go/support Troubleshooting
Picture quality problems
StatusSolution
Picture is not clear■To automatically set exposure and focus, press the Shutter button 
halfway. When the framing marks turn green, press the Shutter 
button completely down to take the picture.
■Clean the lens (see page 51).
■Make sure the camera is not in Macro mode (see page 34). For focus 
ranges, see “Camera specifications” on page 49.
■Place the camera on a flat, steady surface or use a tripod (especially 
in high-zoom settings or in low light).
■Use a larger picture size (see page 33).
■If you’re manually adjusting the ISO speed, realize that a high ISO 
setting may cause grainy pictures (see page 33).
Picture is too dark■Reposition the camera for more available light.
■Use Fill flash (see page 10) or change your position so light is not 
behind the subject.
■Move so that the distance between you and the subject is within the 
effective flash range. (See Camera Specifications starting on 
page 49.)
■To automatically set exposure and focus, press the Shutter button 
halfway. When the framing marks turn green, press the Shutter 
button completely down to take the picture.
■In Program mode, adjust the Exposure Compensation (see page 33).
Picture is too light■Reposition the camera to reduce the amount of available light.
■Turn the flash off (see page 10).
■Move so that the distance between you and the subject is within the 
effective flash range. (See Camera Specifications starting on 
page 49.)
■To automatically set exposure and focus, press the Shutter button 
halfway. When the framing marks turn green, press the Shutter 
button completely down to take the picture.
■In Program mode, adjust the Exposure Compensation (see page 33).
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							Troubleshooting
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Direct printing (PICTBRIDGE enabled printer) problems
Status Solution
Cannot find the 
desired picture■Use the Direct printing menu to change the image storage location.
The Direct printing 
menu interface turns 
off■Press any camera button to redisplay the menu.
Cannot print pictures■Make sure there is a connection between the camera and the 
printer (see page 40).
■Make sure the printer and the camera have power.
Camera or printer 
displays an error 
message■Follow the prompts to resolve the issue.
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							48www.kodak.com/go/support Troubleshooting
Getting help on the Web
Camera
Software
Other
Get support for your product (FAQs, troubleshooting 
information, arrange for repairs, etc.)www.kodak.com/go/m575support
See step-by-step solutions and repair informationwww.kodak.com/go/itg
Purchase camera accessorieswww.kodak.com/go/m575accessories
Download the latest camera firmware and softwarewww.kodak.com/go/m575downloads 
See online demonstrations of your camerawww.kodak.com/go/howto
Register your camerawww.kodak.com/go/register
Chat, email, write, or phone Kodak 
(Chat not available in all languages)www.kodak.com/go/contact
Download and get Help with KODAK Softwarewww.kodak.com/go/camerasw
Get help with the WINDOWS OS and working with 
digital pictureswww.kodak.com/go/pcbasics
Get support for cameras, software, accessories, morewww.kodak.com/go/support
Get information on KODAK All-in-One Printerswww.kodak.com/go/inkjet 
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							www.kodak.com/go/support 49
8Appendix
Camera specifications
CCD—1/2.33-type
Effective pixels—14 MP (4314 x 3242) 
LCD—3.0 in. (7.6 cm) LCD; 230K pixels; 4:3 aspect ratio
Image storage—Optional SD/SDHC Card   (The SD logo is a trademark of the 
SD Card Association.) Maximum supported card size: 32 GB
Internal storage capacity—32 MB internal memory (27 MB available for image 
storage. 1 MB equals one million bytes.)
Taking lens—5X optical zoom; f/3.5–f/6.19; 35 mm equivalent: 28–140 mm
Image stabilizer—Lens shift type
Digital zoom—5X continuous
Focus system—TTL-AF (through-the-lens auto focus); Multi-Zone, Center-Zone, 
Face Priority. Working range:
0.5 m (1.6 ft)–infinity @ wide, normal
2.0 m (6.6 ft)–infinity @ telephoto, normal
0.1–0.8 m (0.3–2.6 in.) @ wide, Macro mode
1.0–2.1 m (3.2–6.9 ft) @ telephoto, Macro mode
Auto focus control—Continuous and Single AF
Fa c e  d e t e c t i o n —Ye s
Face recognition—Ye s
Shutter speed—1/8–1/1400 seconds
Long time exposure—0.5–8 seconds
ISO speed—Auto 64–640; Manual 64, 100, 200, 400, 800, 1000
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							50www.kodak.com/go/support Appendix
Exposure metering—TTL-AE; Multi-Pattern, Center-Weighted, Center Spot
Exposure compensation—+/-2.0 EV with 1/3 EV step
White Balance—Auto, Daylight, Tungsten, Fluorescent, Open Shade
Electronic Flash—Auto flash; Auto, Fill, Red Eye, Off; Guide No. 7; working range 
@ ISO 100: 0.3–3.5 m (1–11.5 ft) @ wide; 0.5–2 m (1.6–6.6 ft) @ telephoto 
Self-timer mode—10-second, 2-second, 2-picture timer
Burst mode—Maximum 3 pictures @ 1.5 fps
Capture modes—Smart Capture, Program, Scene modes, Video
Image file format—
Still: EXIF 2.21 (JPEG compression); file organization DCF
Video: H.264 AAC LC .mov with mono sound
Picture size—14 MP (4:3): 4288 x 3218 pixels 
12 MP (3:2): 4288 x 2818 pixels 
11 MP (16:9): 4288 x 2416 pixels 
6 MP (4:3): 2880 x 2160 pixels 
3 MP (4:3): 2048 x 1536 pixels 
2 MP (16:9): 1920 x 1080 pixels 
1 MP (4:3): 1280 x 960 pixels 
Color modes—High Color, Natural Color, Low Color, Black & White, Sepia
Sharpness modes—Sharp, Normal, Soft
Video capture—
HDV (1280 x 720 @ 30 fps); maximum 29 minutes
VGA (640 x 480 @ 30 fps); maximum 4 GB
Communication with computer—USB 2.0 high speed (PIMA 15740 protocol); 
via KODAK Camera USB Cable, Micro B / 5-Pin
Video output—NTSC or PAL
Microphone—Ye s
Speaker—Ye s
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							Appendix
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PICTBRIDGE support—Ye s
Power—KODAK Li-Ion Rechargeable Digital Camera Battery KLIC-7006; 5V 
DC-to-USB battery charging
Tripod mount—1/4 inch
Size—99 x 58 x 18.5 mm (3.9 x 2.3 x 0.7 in.) @ power off
Weight—132 g (4.7 oz) without card or battery
Operating temperature—0–40
°C (32–104°F)
Care and maintenance
■If you suspect water has gotten inside the camera, remove the battery and card. 
Allow all components to air-dry for at least 24 hours before using the camera.
■Blow gently on the lens or LCD to remove dust and dirt. Wipe gently with a soft, 
lint-free cloth or an untreated lens-cleaning tissue. Do not use cleaning solutions 
unless designed specifically for camera lenses. Do not allow chemicals, such as 
suntan lotion, to contact painted surfaces.
■Service agreements may be available in your country. Contact a dealer of KODAK 
Products for more information.
■For digital camera disposal or recycling information, contact your local authorities. 
In the US, visit the Electronics Industry Alliance site at www.eiae.org or 
www.kodak.com/go/m575support.
Upgrading your software and firmware
We occasionally update KODAK Software and firmware (the software that runs on the 
camera). Download the latest versions: www.kodak.com/go/m575downloads.
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							52www.kodak.com/go/support Appendix
Storage capacities
The LCD displays the approximate number of pictures (or minutes/seconds of video) 
remaining. For average SD Card capacities, visit www.kodak.com/go/SDcapacities. 
Actual storage capacity varies depending on subject composition, card size, and other 
factors. You may be able to store more or fewer pictures and videos. 
Important safety instructions
CAUTION:
Do not disassemble this product; there are no user-serviceable parts 
inside. Refer servicing to qualified service personnel. KODAK AC Adapters 
and Battery Chargers are intended for indoor use only. The use of 
controls, adjustments, or procedures other than those specified herein 
may result in exposure to shock and/or electrical or mechanical hazards. If 
the LCD breaks, do not touch the glass or liquid. Contact Kodak customer 
support.
■The use of an accessory that is not recommended by Kodak may cause fire, electric 
shock, or injury. For approved accessories, visit www.kodak/go/accessories.
■Use only a USB-certified computer equipped with a current-limiting motherboard. 
Contact your computer manufacturer if you have questions.
■If using this product in an airplane, observe all instructions of the airline.
■When removing the battery, allow it to cool; it may be hot.
■Follow all warnings and instructions supplied by the battery manufacturer.
■Use only batteries approved for this product to avoid risk of explosion.
■Keep batteries out of the reach of children.
■Do not allow batteries to touch metal objects, including coins. Otherwise, a battery 
may short circuit, discharge energy, become hot, or leak.
■Do not disassemble, install backward, or expose batteries to liquid, moisture, fire, 
or extreme temperature.
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■Remove the battery when the product is stored for an extended period of time. In 
the unlikely event that battery fluid leaks inside the product, contact Kodak 
customer support.
■In the unlikely event that battery fluid leaks onto your skin, wash immediately with 
water and contact your local health provider. For additional health-related 
information, contact your local Kodak customer support.
■Go to www.kodak.com/go/reach for information about the presence of substances 
included on the candidate list according to article 59(1) of Regulation (EC) No. 
1907/2006 (REACH). 
■Dispose of batteries according to local and national regulations. Visit 
www.kodak.com/go/kes.
■Do not charge non-rechargeable batteries.
For more information on batteries, visit www.kodak.com/go/batterytypes.
Battery replacement, battery life
KODAK Li-Ion Rechargeable Digital Camera Battery KLIC-7006: 220 pictures per 
charge. Battery life per CIPA testing method. (Approx. number of pictures in Smart 
Capture mode, using an SD Card.) Actual life may vary based on usage.
Extending battery life
■Use a power-saving LCD Brightness setting. (See Using the Setup menu, page 36.)
■Charge the battery whenever necessary.
■Battery performance is reduced at temperatures below 41° F (5° C). When using 
your camera in cold weather, carry spare batteries and keep them warm. Do not 
discard cold batteries that do not work; when they return to room temperature, 
they may be usable. 
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							54www.kodak.com/go/support Appendix
Limited warranty
Kodak warrants its digital cameras and accessories (excluding batteries) to be free 
from malfunctions and defects in both materials and workmanship for the warranty 
period specified on your KODAK Product packaging. Retain the original dated sales 
receipt. Proof of purchase date is required with any request for warranty repair. 
Limited warranty coverage
Warranty service is only available from within the country where the Products were 
originally purchased. You may be required to ship Products, at your expense, to the 
authorized service facility for the country where the Products were purchased. Kodak 
will repair or replace Products if they fail to function properly during the warranty 
period, subject to any conditions and/or limitations stated herein. Warranty service 
will include all labor as well as any necessary adjustments and/or replacement parts. If 
Kodak is unable to repair or replace a Product, Kodak will, at its option, refund the 
purchase price paid for the Product provided the Product has been returned to Kodak 
along with proof of the purchase price paid. Repair, replacement, or refund of the 
purchase price are the sole remedies under the warranty. If replacement parts are 
used in making repairs, those parts may be remanufactured, or may contain 
remanufactured materials. If it is necessary to replace the entire Product, it may be 
replaced with a remanufactured Product. Remanufactured Products, parts and 
materials are warranted for the remaining warranty term of the original Product, or 90 
days after the date of repair or replacement, whichever is longer.
Limitations
This warranty does not cover circumstances beyond Kodak's control. This warranty 
does not apply when failure is due to shipping damage, accident, alteration, 
modification, unauthorized service, misuse, abuse, use with incompatible accessories 
or attachments (such as third party ink or ink tanks), failure to follow Kodak's 
operation, maintenance or repacking instructions, failure to use items supplied by 
Kodak (such as adapters and cables), or claims made after the duration of this 
warranty. Kodak makes no other express or implied warranty for this product. In the 
event that the exclusion of any implied warranty is ineffective under the law, the 
duration of the implied warranty will be the length of the express warranty period 
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