Lenovo L2250p Users Guide

							
 
 
 
 
 
 
Table 3-1. Monitor specifications for type-model (continued) 
Humidity Operating 
Storage 
Shipping 10% to 80% 
5%° to 95% 
5% to 95% 
 
 
Troubleshooting 
If you have a problem setting up or using your monitor, you might be able to   
solve it yourself. Before ca lling your dealer or Lenovo,  try the suggested actions   
that are appropriate  to your problem. 
Table3-2.Troubleshooting 
Problem  Possible cause  Suggested action  Reference 
The words” Out 
of Range” are 
shown on the 
screen, and the 
power indicator   
is flashing green. The system is set 
to a display   
mode which is 
not supported   
by the monitor. 
● If you are replacing an   
old monitor, reconnect   
it and adjust the    display mode to within   
the specified range for   
your new monitor.   
● If using a Windows    system, restart the   system in safe mode,    then select a supported 
display mode for your 
computer.  
● If these options do not 
work, contact the    Customer Support   
Center
.  
“Selecting a supported 
display mode” on page    2-6
 
The video signal 
cable is not   
connected with 
the monitor or   
system  
completely.  Be sure the signal cable is 
firmly plugged into the 
system and monitor. 
“Connecting and turning  
on your monitor” on   
page 
1-4 
The color   
settings may be 
incorrect.  Select another color setting 
from the OSD menu. 
“Adjusting your monitor 
image” on page 2-3 
The image   
quality is 
unacceptable. 
The automatic 
image setup 
function was not 
performed. Perform automatic image 
setup. 
“Adjusting your monitor 
image” on page 2-3 
The power 
indictator is not 
lit and there is no 
image. ● The monitor’s 
power switch 
 
is not   
switched on
.  
● The power   
cord is loose   
or 
disconnected.
  
● There is no  power at the 
outlet.
 
● Be sure the power cord   is connected properly.
  
● Be sure the outlet has 
power. 
 
●  Power on the monitor.  
● Try using another   
power cord.   
● Try using another   electrical outlet.
 
“Connecting and turning  
on your monitor” on   
page  1-4
 
 
 
 

 
 
 3-2  L2250p Wide Flat Panel Monitor User’s Guide 
 
						

							
 
 
 
 
 
Table3-2.Troubleshooting(continued) 
Problem Possible cause Suggested action  Reference 
Screen is blank 
and power 
indicator is 
steady amber or 
flashing green The monitor is in 
Standby/Suspen
d mode ● Press any key on the 
keyboard or move the 
  mouse to restore    operation.  
● Check the Power   
Options settings on   
your computer.
 
“Understanding power 
management” on page   
2-6
 
The video signal 
cable is loose or 
disconnected 
from the system 
or monitor.  Be sure the video cable is 
connected with the   
system properly. 
“Connecting and turning  
on your monitor” on   
page 
1-4 
The power 
indicator is 
green, but there 
is no image. 
The monitor 
brightness and 
contrast are at   
the lowest 
setting.  Adjust the brightness and 
contrast setting on the OSD 
menu. 
“Adjusting your monitor 
image” on page 2-3 
One or more of 
the pixels appear 
discolored This is a 
characteristic of 
the LCD 
technology and 
 
is not an LCD 
defect.  If there are more than   
five pixels missing,   
contact the Customer 
Support Center.  Appendix A, “Service and 
Support,” on page A-1 
Adjust the resolution   
settings on your system   
to match the native 
resolution for this   
monitor: 1680x1050 at 60 
Hz. “Adjusting your monitor 
image” on page 2-3   
 
“Manual image setup” 
Perform automatic image 
setup. If automatic image 
setup does not help,   
perform manual image 
setup. 
“Selecting a supported 
display mode” on page   
2-6 
● Fuzzy lines in 
text or a blurry 
image. 
● 
Horizontal or 
vertical lines 
through the 
image.
 
● Image setup   
has not been 
optimized  
● Your system 
Display 
Properties 
setting have   
not been optimized
. 
When working in the   
native resolution, you   
may find additional 
improvements by  adjusting the  Dots Per   
Inch (DPI) setting on   
your system.  See the Advanced section  
of your system’s display 
properties. 
 
Manual image setup 
If automatic image setup does not estab
lish the image that you prefer, perform   
manual image setup. 
 
Note: Have your monitor powered on fo r about 15 minutes, until the monitor   
warms up. 
1.   Press 
  at the bottom of the monitor to open the OSD menu. 
2.   Use 
 or  to select  and press  to access. 
3.   Use 
 or  to select  Clock and Phase  adjustment. 
 
 
Chapter 3. Reference information   3-3 
 
 
 
 
						

							
 
 
 
 
 
 
● Clock (pixel frequency) adjusts the nu mber of pixels scanned by one 
Horizontal sweep. If the frequency is no t correct, the screen shows vertical 
Stripes and the picture does  not have the correct width. 
● Phase adjusts the phase of the pixel clock signal. With a wrong phase 
adjustment, the picture has horizontal  disturbances in light picture. 
4.   When the image no longer looks di storted, save the Clock and Phase 
adjustments. 
5.   Press 
  to leave the OSD menu. 
 
 
 
 
Manually installing the monitor driver 
Microsoft Windows XP.  

Note: You must download files from the Lenovo  Monitor CD to use the Plug and Play feature   
1.   Turn off the computer and all attached devices. 
2.   Ensure that the monitor is connected correctly. 
3.   Turn on the monitor and then the system unit . Allow your computer to start the Windows   
4.   Open the  Display Properties  window by clicking Start, Control Panel 
and then double-clicking the  Hardware and Sound icon. 
5.   Click the  Personalization  icon. 
6.   Click the  Display Settings  icon. 
Click the Advanced Settings  button. 
Click the  Monitor tab. 
Click the  Properties  button. 
and then click the  Browse my computer for driver software  button. 
    Click on the  Browse button and navigate to the following directory: 
X:\Monitor Drivers\  (where X is the drive letter designat or for the CD-ROM drive). 
. The files will be copied from th e CD to your hard disk drive. 
   
The system will automatically select the maximum refresh rate and 
corresponding Color Matching Profiles. 
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve di splay quality. Lenovo   
recommends using either 1680 x 1050 at a refresh rate  of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz. 
 
   

 

 
 
 3-4  L2250p Wide Flat Panel Monitor User’s Guide 
Below are steps for manually installing the mo nitor driver in Microsoft Windows 7,Microsoft 
Windows Vista,    
Installing the monitor driver in Windows 7  
To install the device driver in Microsoft® Windows 7, do the following:   
in Windows 7. 
7.
 
8.  
9.  
10.  
11.  Click the  Driver tab. 
12.  Open the  Update Driver Software-Generic PnP Monitor  window by clicking on Update Driver 
13.  Select “ Let me pick from a list of device drivers on my computer ” and then click the Next button. 
14.  Insert the Lenovo Monitor CD in to the CD drive and click the Have Disk button. 
15.  Select the   L2250pwD.inf   file and click the  Open button. Click the OK  button. 
16.  Select  L2250pwD  and click Next
17.  Close all open windows and remove the CD. 
18.  Restart the computer. Click 
the Adjust Resolution  button. 
7 operating system. 
 
						

							
 
 
 
 
 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Chapter 3. Reference information   3-5 
 
 
 
Installing the monitor driver in Windows Vista 
To install the device driver in Microsoft® Windows Vista, do the following:   
Note: You must download files from the Lenovo Monitor CD to use the Plug and Play feature   
in Windows Vista. 
1.   Turn off the computer and all attached devices. 
2.   Ensure that the monitor is connected correctly. 
3.   Turn on the monitor and then the system unit . Allow your computer to start the Windows   
Vista operating system. 
4.   Open the  Display Properties  window by clicking Start, Control Panel 
and then double-clicking the  Hardware and Sound icon. 
5.   Click the  Personalization  icon. 
6.   Click the  Display Settings  icon. 
7.   Click the  Advanced Settings  button. 
8.   Click the  Monitor tab. 
9.   Click the  Properties  button. 
10.  Click the  Driver tab. 
11.  Open the  Update Driver Software-Generic PnP Monitor  window by clicking on Update Driver 
and then click the  Browse my computer for driver software  button. 
12.  Select “ Let me pick from a list of device drivers on my computer ” and then click the Next button. 
13.  Insert the Lenovo Monitor CD in to the CD drive and click the Have Disk button. 
    Click on the  Browse button and navigate to the following directory: 
X:\Monitor Drivers\  (where X is the drive letter designat or for the CD-ROM drive). 
. The files will be copied from th e CD to your hard disk drive. 
16.  Close all open windows and remove the CD. 
17.  Restart the computer. 
   
The system will automatically select the maximum refresh rate and 
corresponding Color Matching Profiles. 
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve di splay quality. Lenovo   
recommends using either 1680 x 1050 at a refresh rate  of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz. 
 
14.
 Select the   L2250pwD.inf   file and click the  Open button. Click the OK  button. 
15.  Select  L2250pwD  and click Next
 
						

							
 
 
 
 
 
 
Installing the monitor driver in Windows XP 
To use the Plug and Play feature in Windows XP, files should be loaded from the   
Reference and Driver CD. 
 
Note: This section must be completed be fore continuing with the Windows XP   
automatic image setup. 
1.   Turn off the computer and all attached devices 
2.   Ensure that the monitor is connected correctly. 
3.   Turn on the monitor and then the system  unit. Allow the system to boot into   
Windows XP. 
4.   Open the  Display Properties  window by clicking  Start 
Settings  Control  
Panel , and then double-clicking the  Display icon. 
5.   Click the  Setting tab. 
6.   Click the  Advanced  button. 
7.   Clink the  Monitor tab. 
8.   Clink the  Properties  button. 
9.   Clink the  Drivers tab. 
10.  Open the  Hardware Update Wizard  window by clicking on Update Driver,  
and then click  Next. 
11.  Select  Install from a list or Speci fic location (Advanced) , and then click Next. 
12.  Insert the Setup CD into the CD driv er, then click the Have Disk button. 
13.  Click on the  Browse button and navigate to the following directory: 
(where  X is the drive letter designat or for the CD-ROM drive). 
from the CD to your hard disk drive. 
16.  Close all open windows and remove the CD. 
17.  Restart the system. The system will auto matically select the maximum refresh   
rate and corresponding Color Matching Pro files. 
  Note: On LCD monitors, unlike CRTs, a fast er refresh rate does not improve   
display quality. Lenovo recommends usin g either 1680x 1050 at a refresh rate of 60 
Hz, or 640x480 at a refresh rate of 60Hz. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
X:\Monitor Drivers\ 
15.  Choose  L2250pwD  and click OK. The  files will be copied   
14.
 Select the  L2250pwD.inf  file and click the Open button. Click the OK button. 
Chapter 3. Reference information   3-6 
 
						

							
 
 
 
 
 
 
Getting further help 
If you still can’t solve your problem, please contact the Customer Support Center. 
For more information on contacting th e Customer Support Center, please see 
Appendix A, “Service and Support,” on page A-1. 
 
Service information 
Product numbers 
The product number for your mo nitor is located on the side of the display bezel as   
shown below. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Customer responsibilities 
The warranty does not apply to a prod uct which has been damaged due to   
accident, misuse, abuse, improper insta llation, usage not in accordance with   
product specifications and instructions,  natural or personal disaster, or   
unauthorized alterations,  repairs or modifications. 
 
The following are examples of misuse  or abuse and not covered by warranty:
  
● Images burned on to the screen of a CR T monitor. Burned image is preventable   
by utilizing a moving screen saver or power management. 
 
● Physical damage to covers, bezel, base and cables. 
● Scratches or punctures on monitor screens. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
Chapter 3. Reference information   3-7 
 
						

							
 
 
 
 
 
 
Service parts 
The following parts are for use by Lenovo service, or Lenovo authorized dealers, 
To support the customer warranty. Parts are for service use only. The table below 
shows information for model 
2572-HB6.  
Table 3-3. List of service parts 
FRU (Field 
Replaceable Unit) 
Part number  Description color 
Machine Type 
Model (MTM)
 
45J8741 L2250p Wide 
FRU Monitor  Business 
Black 
2572-HB6 
45J7677 L225
0p Wide 
Digital cable 
 
 Business 
Black 2572-HB6 
45J8742  L2250p Wide   
FRU Stand and base  Business
 
Black  2572-HB6 

 
 
   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
45J7676 L2250p Wide 
 Analog cable 
L2250p Wide Flat Panel Monitor User’s Guide 
Business 
Black  2572-HB6 
3-8  
 
						

							
Appendix A. Service and Support 
The following information describes the technical support that is available for your
 product, during the warranty period or throughout the life of your product. Refer
 to the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms. 
Registering your option 
Register to receive product service and support updates, as well as free and discounted
 computer accessories and content. Go to:
http://www.lenovo.com/register
 
Online technical support 
Online technical support is available during the lifetime of a product at: 
http://www.lenovo.com/support 
Product replacement assistance or exchange of defective components also is available
 during the warranty period. In addition, if your option is installed in a Lenovo
 
computer , 
you
 
might
 
be
 
entitled
 
to
 
service at your location. A Lenovo technical support 
representative can help you determine the best alternative. 
Telephone technical support 
Installation and configuration support through the Customer Support Center will be 
available until 90 days after the option has been withdrawn from marketing.
 After that time, the support is cancelled, or made available for a fee, at Lenovo’s discretion. 
Additional support is also available for a nominal fee. 
Before contacting a Lenovo technical support representative, please have
 
the
 
following
 information available: option name and number, proof of purchase, computer
 
manufacturer, model, serial number and manual, the exact wording of any error message, 
description
 
of
 
the
 
problem,
 
and
 
the
 
hardware
 
and
 
software configuration information 
for your system. 
Your technical support representative might want to walk you through the problem
 
while
 you are at your computer during the call. 
Telephone numbers are subject to change without notice. The most up-to-date telephone
 list for Lenovo Support is always available at: 
http://www.lenovo.com/support/phone 
 
    ©
Copyright Lenovo 2009
 
						

							
Country or Region Telephone Number 
Brazil Sao Paulo region: (11) 3889-8986 
Outside Sao Paulo region: 0800-701-4815 
(Brazilian Portuguese) 
Brunei 801-1041 (English, Bahasa Melayu) 
Canada Toronto: 416-383-3344 
Outside Toronto: 1-800-565-3344 
(English, French) 
Chile Toll Free: 188-800-442-488
800-361-213
(Spanish)
 
China 86-10-58851110 
800-990-8888 
(Mandarin) 
China 
(Hong Kong S.A.R.) 
ThinkCentre® Commercial PC: 8205-0333 
Multimedia Home PC: 800-938-228
(Cantonese,
 English, Mandarin) 
China 
(Macau S.A.R.) 
ThinkCentre Commercial PC: 795-9892 
Multimedia Home PC: 0800-336
(Cantonese,
 English, Mandarin) 
Colombia 1-800-912-3021 (Spanish) 
Costa Rica 0-800-011-1029 (Spanish) 
Croatia 0800-0426 
Cyprus +357-22-841100 
Czech Republic +420-2-7213-1316 
Denmark Warranty service and support: 7010-5150 (Danish) 
Dominican Republic 1-866-434-2080 (Spanish) 
Ecuador 1-800-426911 (Spanish) 
Egypt +202-35362525 
El Salvador 800-6264 (Spanish) 
Estonia +372 6776793 
+372 66 00 800 
Finland Warranty service and support: +358-800-1-4260 (Finnish) 
France Warranty service and support (hardware): 0810-631-213 
Warranty service and support (software): 0810-631-020 
(French)   
Africa Africa: +44 (0)1475-555-055 
South Africa: +27-11-3028888 and 0800110756 
Central Africa: Contact the nearest Lenovo 
Business Partner 
Argentina 0800-666-0011 (Spanish) 
Australia 131-426 (English) 
Austria Warranty service and support: 01-211-454-610 (German) 
Belgium Warranty service and support: 02-225-3611 (Dutch, French) 
Bolivia 0800-10-0189 (Spanish) 
A-2  L2250p Wide Flat Panel Monitor User’s Guide 
 
						

							
Country or Region Telephone Number 
Indonesia 021 5238 823 
Local number only: 001-803-606-282 
DID (Direct Inward Dialing): +603 8315 6859 
(English, Bahasa Indonesia) 
Ireland Warranty service and support: 01-881-1444 (English) 
Israel Givat Shmuel Service Center: +972-3-531-3900 
(Hebrew, English) 
Italy Warranty service and support: +39-800-820094 (Italian) 
Japan Toll Free: 0120-20-5550 
International: +81-46-266-4716 
The above numbers will be answered with a Japanese language voice prompt. For 
telephone support in English, please wait for the Japanese voice prompt to end, and an 
operator will answer. Please say ″English support please,″ and your call will be 
transferred to an English-speaking operator. 
PC software: 0120-558-695 
Overseas calls: +81-44-200-8666 
(Japanese) 
Korea 1588-6782 (Korean) 
Latvia +371 7070360 
Lithuania +370 5 278 66 00 
Luxembourg +352-360-385-343 (French) 
Malaysia Local number only: 1800-88-1889 
DID: +603 8315 6855 
(English, Bahasa Melayu) 
Malta +35621445566 
Mexico 001-866-434-2080 (Spanish) 
Middle East +44 (0)1475-555-055 
Netherlands +31-20-514-5770 (Dutch) 
New Zealand 0800-733-222 (English) 
Nicaragua 001-800-220-1830 (Spanish) 
Norway Warranty service and support: 8152-1550 (Norwegian) 
Panama Lenovo Customer Support Center: 001-866-434-2080 (Toll Free) 
206-6047 
(Spanish) 
   
 
Germany Warranty service and support: 01805-00-46-18 (German) 
Greece +30-210-680-1700 
Guatemala 1800-624-0051 (Spanish) 
Honduras Tegucigalpa: 232-4222 
San Pedro Sula: 552-2234
(Spanish)
 
Hungary +36-1-382-5716 
+36-1-382-5720
(English,
 Hungarian) 
India 1800-425-2666 
+91-80-2535-9182 
(English) 
Appendix A. Service and SupportA-3