Lenovo Moto E4 User Manual

							Connect & transferWhen your Wi-Fi hotspot is active, other Wi-Fi enabled 
devices can connect by entering your hotspot's Network 
name, selecting a Security type and entering the correct 
wireless Password.
Wi-Fi modes
For those who like to get a bit more technical, your phone 
supports the following Wi-Fi modes: 802.11 b, g, n.
USB cables
Note: copyright – do you have the right? Always follow 
the rules. See 'Content Copyright' in the legal and safety 
information on your phone.
To load music, pictures, videos, documents or other files 
from your computer, connect your phone to your computer 
with a USB cable. To change the type of USB connection 
(if necessary), swipe the status bar down and tap USB 
charging this device.
Tip: make sure you connect the phone to a high power USB 
port. Typically, these are located directly on your computer.
Note: the first time you use a USB connection, your 
computer may indicate that drivers are being installed. 
Follow any prompts you see to complete the installation. 
This may take a few minutes.
•  For Microsoft® Windows®: on your computer, choose 
Start, then select Windows Explorer from your list of 
programs. In Windows Explorer, your phone will appear 
as a connected drive (mass storage device) where you 
can drag and drop files, or it will appear as an MTP or 
PTP device that lets you use Windows Media Player to 
transfer files. For more instructions or driver files, visit 
www.motorola.com/support.
•  For Apple™ Macintosh™: use Android File Transfer, 
available at www.android.com/filetransfer .
Share your data connection
Your computer can access the Internet through your 
phone's mobile network – you just need a USB cable.
Tip: to share a Wi-Fi connection, see “Wi-Fi hotspot”.
1  Connect your phone to your computer using a USB cable.
Note: if your computer is running something older than 
Microsoft® Windows® 7 or Apple™ Macintosh™ OSX, it 
might require special configuration.
2   On your phone, swipe up 
 >  Settings, then make 
sure the Wi-Fi switch is turned off.
3   In Settings, tap More > Tethering & mobile hotspot, then 
tap the USB tethering to start the connection.
To stop the connection, turn off USB tethering, then 
disconnect your phone from your computer.
Quick start: connect & transfer
Bluetooth wireless
Wi-Fi networks
USB cables
Share your data connection
NFC
Data usage
Your cloud
Phone & tablet
Memory card
Virtual Private Networks (VPN)
Mobile network
Aeroplane mode
Connect & transfer
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							Connect & transferNFC 
Near Field Communication technology lets you instantly 
share an item on your phone (such as a web link, contact or 
a photo) by touching the back of your phone to the back of 
another NFC-enabled device.
Note: NFC is not available in all areas or on all models.
Find it: swipe up 
 > Settings > More > NFC
Share with Android Beam™
Use Android Beam to share content on your phone with 
another NFC-enabled phone or tablet.
Note: the other device must support NFC, too.
1  Open the screen that contains the item you want to 
share.
2   Touch the back of your phone to the back of the other 
device.
When the devices connect, you’ll see Tap to Beam on 
your phone.
3   Touch your screen to share the item.
Receive with NFC
Receive web links, e-coupons, brochures, maps and more 
from an NFC tag. Look for the NFC logo on posters, signs, 
store displays and other areas. Just touch the back of your 
phone to the logo to receive its tag information.
Bluetooth & Wi-Fi one-touch setup
Just touch your phone to an NFC-enabled Bluetooth device 
or Wi-Fi access point to automatically pair or connect with 
the device.
Mobile payment
You can use a secure payment app to pay for your purchase 
(where available and supported).
Look for the NFC logo to confirm that you can make a 
mobile payment. Touch the back of your phone to the 
payment device to pay for your purchase. You may need 
to authenticate your purchase using your fingerprint or 
passcode.
Security
Mobile payments, wireless connections and content sharing 
all demand security:
•  Range: NFC only works over a short range (about 
4 cm/1.5 inches), so it’s unlikely you’ll connect by mistake 
– if you did, you would still have to accept the connection 
to send or receive information.
•  Encryption: your phone uses the latest security, 
encryption and authentication features to protect your 
personal information for mobile payments and content 
sharing.
Quick start: connect & transfer
Bluetooth wireless
Wi-Fi networks
USB cables
Share your data connection
NFC
Data usage
Your cloud
Phone & tablet
Memory card
Virtual Private Networks (VPN)
Mobile network
Aeroplane mode
Connect & transfer
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							Connect & transferData usage
You can track the amount of data your phone uploads and 
downloads.
Find it: swipe up 
 >  Settings > Data usage > Mobile 
data usage
Your phone shows a data usage graph. Below the graph, 
apps are listed from highest to least data usage. Apps that 
use a lot of data might also use a lot of battery power.
Heading sho ws the dat es 
of curr ent billing cy cle.
View  the t otal amount 
and per centage of plan 
data used this period. 
Manage the apps using 
the most data during 
this cy cle.Facebook
Google Play Stor e
Carrier data accounting may diff er from device
accounting 29 Oct 26 Nov
9.13 MB
20.75 MB
0%
50
%
100
%
77.22 MB 
29 Oct - 26 No
v
Mobile data usage
Some apps transfer data in the background when you're not 
viewing them – to stop an app from doing this, tap it and 
then turn off Background data. Note: usage information is provided to help you manage 
your phone. This may not match the amounts charged by 
your service provider, as they're not measured in the same 
way.
Your cloud
One account with access to everything, everywhere – phone, 
tablet, computer.
Sync your Google account
When you log in to the same Google account, all devices 
can get to all the same apps, movies, books and music from 
Google Play™ – plus you share the same Gmail, Google 
Calendar™ and Google Mobile™. To add Google accounts to 
your phone, swipe up 
 >  Settings > Accounts > Add 
account > Google.
Phone & tablet
Your Android phone and tablet can work together to help 
you get the most out of both:
•  Transfer media and files: copy files to your phone and 
transfer them to other devices – see “Transfer files”.
•  Phone hotspot: if you have a Wi-Fi tablet, turn your 
phone into a Wi-Fi hotspot to let your tablet access the 
Internet anywhere – see “Wi-Fi hotspot”.
•  Bluetooth® accessories: if you have a Bluetooth keyboard 
or other accessories to use with your tablet, remember 
you can use them with your phone too. To connect them, 
see “Bluetooth wireless”.
Quick start: connect & transfer
Bluetooth wireless
Wi-Fi networks
USB cables
Share your data connection
NFC
Data usage
Your cloud
Phone & tablet
Memory card
Virtual Private Networks (VPN)
Mobile network
Aeroplane mode
Connect & transfer
More
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							Connect & transferMemory card
You can choose to use your microSD card as portable or 
internal storage:•  Portable storage: store your pictures, videos, audio and 
other media files. You can remove the microSD card at 
any time and transfer it to another device.
•  Internal storage: in addition to your media files, you 
can store downloaded apps and games. The microSD 
card acts as an extension of the internal storage of your 
phone.
After you have inserted a microSD card into your phone, 
you will be prompted to select either portable or internal 
storage.
To manually set your microSD card to internal storage, 
swipe up 
 >  Settings > Storage, then select your 
microSD card and tap Menu  > Storage settings > Format 
as internal.
Caution: if your microSD card is set to internal storage, it 
is formatted and encrypted to protect your information. If 
you want to use it as portable storage, or in another device, 
you'll need to format it. Before doing so, please remember 
that formatting erases all the data stored on your microSD 
card.
Tip: use a Class 10 microSD card for better user experience.
Note: your phone supports microSD cards up to 128 GB.
Mount or unmount memory card
•  To mount a microSD card, just put it in your phone – see 
“Put in the cards”.
To unmount your microSD card (so you can take it out of 
your phone), swipe up 
 >  Settings > Storage > SD 
card. Then tap  next to the microSD card name.
Caution: do not remove a microSD card while your phone is 
using it or writing files to it.
Erase memory card content and format card
To delete all the information (music, photos and files) from 
your microSD card and re-format the card, swipe up  >  
Settings > Storage, tap the microSD card, then tap Menu  > 
Storage settings > Format.
Virtual Private Networks (VPN)
A VPN lets you access files on a secured network (such 
as an office network with a firewall). Contact the network 
administrator to ask for VPN settings and any additional 
apps or other requirements.
To enter VPN settings, swipe up 
 >  Settings > 
More > VPN. Tap  to add a new VPN. Choose the type 
of VPN and enter settings from the network administrator. 
The network is stored in the VPN list so you can select it 
whenever you need to connect.
Quick start: connect & transfer
Bluetooth wireless
Wi-Fi networks
USB cables
Share your data connection
NFC
Data usage
Your cloud
Phone & tablet
Memory card
Virtual Private Networks (VPN)
Mobile network
Aeroplane mode
Connect & transfer
More
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							Connect & transferMobile network
You should not need to change any network settings. 
Contact your service provider for help.
To see network settings options, swipe up 
 >   Settings > More > Mobile networks.
Note: your phone supports most networks. Contact your 
service provider for help.
Aeroplane mode
Use aeroplane mode to turn off all your wireless 
connections – useful when flying. Swipe the status bar 
down with two fingers and tap Aeroplane mode 
.
Note: when you select aeroplane mode, all wireless services 
are disabled. You can then turn Wi-Fi and/or Bluetooth 
power back on, if permitted by your airline. Other wireless 
voice and data services (such as calls and text messages) 
remain off in aeroplane mode. Emergency calls to your 
region's emergency number can still be made.
Quick start: connect & transfer
Bluetooth wireless
Wi-Fi networks
USB cables
Share your data connection
NFC
Data usage
Your cloud
Phone & tablet
Memory card
Virtual Private Networks (VPN)
Mobile network
Aeroplane mode
Connect & transfer
More
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							ProtectQuick start: protect your phone
Make sure your information is protected in case your phone 
is lost or stolen.
Find it: swipe up 
 >  Settings > Security
The easiest way to protect your phone is to use Screen lock. 
You can choose to swipe to unlock (less secure), or enter a 
pattern, PIN or password to unlock your phone.
Passwords SIM card lock
Set up SIM card loc k
Encrypt phon
e
11:35Security
Encryption Device security
Fingerprint
Smar t lock
Screen loc
k
PIN
3 ngerprints set up
EncryptedF or a scr een lock, y ou 
can use a patt ern, 
pas sword or other 
option.
Manage encryption 
settings for y our phone.
Screen lock
To keep your phone secure, you can make the touchscreen 
lock when it goes to sleep.
Find it: swipe up 
 >  Settings > Security > Screen lock, 
then select the lock type:
•  None: turn off the screen lock.
•  Swipe: touch 
 and drag up to unlock.
•  Pattern: draw a pattern to unlock.
•  PIN: enter four to sixteen digits to unlock.
•  Password:  enter four to sixteen letters, digits or symbols 
to unlock.
To change when your touchscreen goes to sleep, swipe  
up 
 >  Settings > Display > Sleep.
Note: you can make emergency calls on a locked phone 
(see “Emergency calls”). A locked phone still rings, and you 
do not need to enter a PIN or password to answer a call.
Can't unlock?
Pattern, PIN or Password: if you forget your pattern, PIN or 
password, you can enter your Google™ account email and 
password on another device to unlock the phone.
If you don't have a Google account on your phone, contact 
your service provider to have your device factory reset.
Warning: a factory reset will delete all data on your phone.
Quick start: protect your phone
Screen lock
Screen pinning
Encrypt your phone
Backup & restore
Reset
Stolen phone?
Protect
keep your phone safe
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							ProtectScreen pinning
Need to keep an important screen handy, such as a 
boarding pass or shopping voucher? Pin the screen for easy 
access.
To  set up screen pinning, swipe up 
 >  Settings > 
Security > Screen pinning, then tap the switch to turn it on.
To  pin a screen, open the app you want to pin, touch 
Recents 
 and scroll up. Tap .
To  unpin the screen, touch and hold Back 
 until you see 
the Screen unpinned message.
Tip: to secure your phone when you activate screen pinning, 
tap Lock device when unpinning.
Encrypt your phone
Caution: if you forget your encryption code, you cannot 
recover the data stored on your phone or memory card. 
Encrypting your files can take an hour or more. Leave 
your phone plugged in and be careful not to interrupt the 
process.
Encryption protects the accounts, settings, apps and files 
on your phone, so that people cannot access them if your 
phone is stolen.
You shouldn't need to use this feature, but to encrypt your 
phone and require a PIN or password whenever you turn 
on your phone, swipe up 
 >  Settings > Security > 
Encrypt phone.
Backup & restore
Find it: swipe up  >  Settings > Backup & reset, then 
tap the Back up my data switch to turn it on.
Your Google account data is backed up online. If you reset 
or replace your phone, just log in to your Google account to 
restore the contacts, events and other details you synced 
with the account.
To restore backed up data when reinstalling an app, swipe 
up 
 >  Settings > Backup & reset > Automatic restore.
To choose what syncs with the account, swipe up 
 >   Settings > Accounts > Google, tap your Google account 
and tick things to sync.
Note: text messages, call logs and items stored on your 
phone will not be restored. To restore your Google Play™ 
apps, see “Take care of your apps”.
Reset
To reset your phone to factory settings and erase all the 
data on your phone, swipe up  >  Settings > Backup & 
reset > Factory data reset.
Warning: all downloaded apps and user data on your phone 
will be deleted. Data on the cloud will not be deleted.
Stolen phone?
Your phone has Android Device Manager.  
You can remote lock or reset your device to  
protect your device from thieves. For details, see  
www.google.com/android/devicemanager .
Quick start: protect your phone
Screen lock
Screen pinning
Encrypt your phone
Backup & restore
Reset
Stolen phone?
Protect
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							Want more?Get help & more
Get answers, updates and info:•  Help is here: swipe up 
 >  Device Help to get walk-
through tutorials, how-tos, FAQs, videos and more, right 
on your phone.
•  Everything Moto E: get PC software, user’s guides and 
more at www.motorola.com/mymotoe .
•  Get Apps: tap 
 Play Store to buy and download apps.
•  News: here's how to find us:
 YouTube™ www.youtube.com/motorola
 Facebook™ www.facebook.com/motorola
 Twitter www.twitter.com/moto
 Google+™ www.google.com/+moto
Tips and tricks
• Interactive: to get started quickly, swipe up  >   Device Help for interactive tutorials.
•  Google™ help: in almost every Google app, you can tap 
Menu 
 > Help. You can also view the Google help centres 
online at www.google.com/support. 
Where is my legal, safety and regulatory 
information?
In order to provide you with better access to this important 
information, we've made the materials accessible from 
the phone's settings menu and on the web. Review 
these materials prior to using your device. To access the 
materials from a connected phone, go to Settings > Legal 
information and select a topic. To access the materials on 
the web, visit www.motorola.com/device-legal.
Crash recovery
In the unlikely event that your phone stops responding to 
touches and button presses, try a reboot – press and hold 
the Power button until the screen goes dark and your phone 
restarts.
Service & repairs
If you have questions or need assistance, we're here to help.
Go to www.motorola.com/support, where you can select 
from a number of customer care options.
Get help & more
Want more?
there's always more
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							Copyright & trademarksMotorola Mobility LLC 
222 W. Merchandise Mart Plaza 
Chicago, IL 60654 
www.motorola.com
Certain features, services and applications are network-dependent and may not be 
available in all areas; additional terms, conditions and/or charges may apply. Contact 
your service provider for details.
All features, functionality and other product specifications, as well as the information 
contained in this guide, are based upon the latest available information and believed 
to be accurate at the time of printing. Motorola reserves the right to change or 
modify any information or specifications without notice or obligation.
Note: The images in this guide are examples only.
MOTOROLA, the stylised M logo, MOTO and the MOTO family of marks are 
trademarks or registered trademarks of Motorola Trademark Holdings, LLC.  
LENOVO is a trademark of Lenovo. Google, Android, Google Play and other  
marks are trademarks of Google Inc. microSD Logo is a trademark of SD-3C, LLC.  
All other product or service names are the property of their respective owners.  
© 2017 Motorola Mobility LLC. All rights reserved. 
Product IDs: Moto E
4  
Manual Number: SSC8C19669-A
Copyright & trademarksMotorola Mobility LLC 
222 W. Merchandise Mart Plaza 
Chicago, IL 60654 
www.motorola.com
Certain features, services and applications are network-dependent and may not be 
available in all areas; additional terms, conditions and/or charges may apply. Contact 
your service provider for details.
All features, functionality and other product specifications, as well as the information 
contained in this guide, are based upon the latest available information and believed 
to be accurate at the time of printing. Motorola reserves the right to change or 
modify any information or specifications without notice or obligation.
Note: The images in this guide are examples only.
MOTOROLA, the stylised M logo, MOTO and the MOTO family of marks are 
trademarks or registered trademarks of Motorola Trademark Holdings, LLC.  
LENOVO is a trademark of Lenovo. Google, Android, Google Play and other  
marks are trademarks of Google Inc. microSD Logo is a trademark of SD-3C, LLC.  
All other product or service names are the property of their respective owners.  
© 2017 Motorola Mobility LLC. All rights reserved. 
Manufactured under licence from Dolby Laboratories. Dolby, Dolby Atmos and the 
double-D symbol are trademarks of Dolby Laboratories. 
Product IDs: Moto E
4 Plus Edition 
Manual Number: SSC8C19669-A
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