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Lexmark C734dw User Manual

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    							C734 and C736 Series
    Users Guide
    March 2012 www.lexmark.com
    Machine type(s):
    5026
    Model(s):
    210, 230, 280, 410, 430, 480
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    							Contents
    Safety information.......................................................................................5
    Learning about the printer...........................................................................7
    Thank you for choosing this printer!.........................................................................................................7
    Finding information about the printer......................................................................................................7
    Selecting a location for the printer............................................................................................................8
    Printer configurations.............................................................................................................................10
    Using the security lock feature................................................................................................................12
    Understanding the printer control panel................................................................................................12
    Additional printer setup.............................................................................14
    Installing internal options........................................................................................................................14
    Installing hardware options.....................................................................................................................30
    Attaching cables......................................................................................................................................32
    Verifying printer setup............................................................................................................................33
    Setting up the printer software...............................................................................................................34
    Setting up wireless printing.....................................................................................................................36
    Installing the printer on a wired network...............................................................................................41
    Changing port settings after installing a new network Internal Solutions Port......................................43
    Setting up serial printing.........................................................................................................................45
    Minimizing your printers environmental impact........................................47
    Saving paper and toner...........................................................................................................................47
    Saving energy..........................................................................................................................................48
    Recycling..................................................................................................................................................51
    Loading paper and specialty media............................................................52
    Setting the paper size and type...............................................................................................................52
    Loading the paper tray............................................................................................................................52
    Loading the multipurpose feeder............................................................................................................55
    Linking and unlinking trays......................................................................................................................58
    Paper and specialty media guidelines.........................................................60
    Paper guidelines......................................................................................................................................60
    Supported paper sizes, types, and weights.............................................................................................62
    Contents2
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    							Printing......................................................................................................66
    Printing a document................................................................................................................................66
    Printing specialty documents..................................................................................................................67
    Printing confidential and other held jobs................................................................................................69
    Printing from a flash drive.......................................................................................................................71
    Printing photos from a PictBridge‑enabled digital camera.....................................................................72
    Printing information pages......................................................................................................................72
    Canceling a print job................................................................................................................................73
    Printing in black and white......................................................................................................................75
    Using Max Speed and Max Yield.............................................................................................................75
    Understanding printer menus....................................................................76
    Menus list................................................................................................................................................76
    Supplies menu.........................................................................................................................................77
    Paper menu.............................................................................................................................................78
    Reports menu..........................................................................................................................................88
    Network/Ports menu...............................................................................................................................89
    Security menu.......................................................................................................................................104
    Settings menu........................................................................................................................................108
    Help menu.............................................................................................................................................128
    Maintaining the printer............................................................................130
    Cleaning the exterior of the printer......................................................................................................130
    Cleaning the printhead lenses...............................................................................................................130
    Storing supplies.....................................................................................................................................132
    Checking the status of supplies.............................................................................................................132
    Ordering supplies..................................................................................................................................133
    Replacing supplies.................................................................................................................................134
    Moving the printer................................................................................................................................143
    Administrative support............................................................................145
    Finding advanced networking and administrator information.............................................................145
    Using the Embedded Web Server.........................................................................................................145
    Checking the virtual display...................................................................................................................145
    Checking the device status....................................................................................................................145
    Setting up e‑mail alerts.........................................................................................................................146
    Contents3
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    							Viewing reports.....................................................................................................................................146
    Restoring the factory default settings...................................................................................................146
    Copying printer settings to other printers.............................................................................................147
    Clearing jams............................................................................................148
    Avoiding jams........................................................................................................................................148
    Accessing jam areas...............................................................................................................................148
    200–201 paper jams..............................................................................................................................149
    202 paper jam.......................................................................................................................................150
    203 and 230 paper jams........................................................................................................................153
    24x paper jam........................................................................................................................................155
    250 paper jam.......................................................................................................................................156
    Troubleshooting.......................................................................................157
    Understanding printer messages..........................................................................................................157
    Solving basic problems..........................................................................................................................169
    Solving printing problems.....................................................................................................................170
    Solving option problems........................................................................................................................173
    Solving paper feed problems.................................................................................................................176
    Solving print quality problems..............................................................................................................177
    Solving color quality problems..............................................................................................................190
    Contacting Customer Support...............................................................................................................193
    Notices.....................................................................................................194
    Product information..............................................................................................................................194
    Edition notice........................................................................................................................................194
    Power consumption..............................................................................................................................198
    Index........................................................................................................208
    Contents4
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    							Safety information
    Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
    Do not place or use this product near water or wet locations.
    CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
    procedures other than those specified herein may result in hazardous radiation exposure.
    This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
    You must understand the section in your operating instructions that discusses the guidelines for selecting print media
    to avoid the possibility of harmful emissions.
    Use care when you replace a lithium battery.
    CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
    Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or
    incinerate a lithium battery. Discard used batteries according to the manufacturers instructions and local
    regulations.
    CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
    component, allow the surface to cool before touching.
    CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
    trained personnel to move it safely.
    CAUTION—POTENTIAL INJURY:  Before moving the printer, follow these guidelines to avoid personal injury or
    printer damage:
    •Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
    Disconnect all cords and cables from the printer before moving it.
    Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
    time.
    Note: Use the handholds located on both sides and rear of the printer to lift it off the optional drawer.
    Use only the power cord provided with this product or the manufacturers authorized replacement.
    CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
    devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
    wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
    and unplug any cables going into the printer.
    CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
    connections) are properly installed in their marked plug-in ports.
    This product is designed, tested, and approved to meet strict global safety standards with the use of specific
    manufacturers components. The safety features of some parts may not always be obvious. The manufacturer is not
    responsible for the use of other replacement parts.
    CAUTION—POTENTIAL INJURY:  Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
    subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
    and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
    for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
    Refer service or repairs, other than those described in the user documentation, to a professional service person. Safety information5
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    							CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
    the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
    CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
    make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
    storm.
    CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
    use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
    option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
    faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
    SAVE THESE INSTRUCTIONS. Safety information6
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    							Learning about the printer
    Thank you for choosing this printer!
    Weve worked hard to make sure it will meet your needs.
    To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s
    Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and
    make sure you check the latest updates on our Web site.
    Were committed to delivering performance and value with our printers, and we want to make sure youre satisfied. If
    you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to
    help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the
    reason we do what we do, and your suggestions help us do it better.
    Finding information about the printer
    What are you looking for?Find it here
    Initial setup instructions:
    Connecting the printer
    Installing the printer softwareSetup documentation—The setup documentation came
    with the printer and is also available on the Lexmark Web
    site at http://support.lexmark.com.
    Additional setup and instructions for using the printer:
    Selecting and storing paper and specialty media
    Loading paper
    Performing printing depending on your printer model
    Configuring printer settings
    Viewing and printing documents and photos
    Setting up and using printer software
    Setting up and configuring the printer on a network,
    depending on your printer model
    Caring for and maintaining the printer
    Troubleshooting and solving problemsUsers Guide—The Users Guide is available on the
    Software and Documentation CD.
    For updates, check our Web site at
    http://support.lexmark.com.
    Help  using  the  printer  software Windows or Mac Help—Open a printer software program
    or application, and then click Help.
    Click 
    ? to view context‑sensitive information.
    Notes:
    The Help installs automatically with the printer
    software.
    The printer software is located in the printer
    Program folder or on the desktop, depending on
    your operating system.
    Learning about the printer7
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    							What are you looking for?Find it here
    The latest supplemental information, updates, and technical
    support:
    Documentation
    Driver downloads
    Live chat support
    E‑mail support
    Telephone supportLexmark Support Web site—
    http://support.lexmark.com
    Note: Select your region, and then select your product
    to view the appropriate support site.
    Support telephone numbers and hours of operation for
    your region or country can be found on the Support Web
    site or on the printed warranty that came with your
    printer.
    Record the following information (located on the store
    receipt and the back of the printer), and have it ready
    when you contact support so that they may serve you
    faster:
    Machine Type number
    Serial number
    Date purchased
    Store where purchased
    Warranty information Warranty information varies by country or region:
    In the US—See the Statement of Limited Warranty
    included with this printer, or at
    http://support.lexmark.com.
    Rest of the world—See the printed warranty that
    came with your printer.
    Selecting a location for the printer
    CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
    trained personnel to lift it safely.
    When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
    options, leave enough room for them also. It is important to:
    Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
    Provide a flat, sturdy, and stable surface.
    Keep the printer:
    –Away from the direct airflow of air conditioners, heaters, or ventilators
    –Free from direct sunlight, humidity extremes, or temperature fluctuations
    –Clean, dry, and free of dust
    Allow the following recommended amount of space around the printer for proper ventilation: Learning about the printer8
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    							1
    2
    3 45
    1152.4 mm (6.0 in.)
    2101.6 mm (4.0 in.)
    3609.6 mm (24.0 in.)
    4152.4 mm (6.0 in.)
    5304.8 mm (12.0 in.)
    Learning about the printer9
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    							Printer configurations
    Basic model
    1
    2
    3
    4
    5
    1Standard exit bin
    2Paper support
    3Printer control panel
    4Standard 550‑sheet tray (Tray 1)
    5Multipurpose feeder
    Configured models
    CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
    use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
    option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
    faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Learning about the printer10
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