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Lexmark C772n User Manual

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    							C770, C772
    User’s Guide
    October 2007
    Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
    registered in the United States and/or other countries.
    © 2006 Lexmark International, Inc.
    740 West New Circle Road
    Lexington, Kentucky 40550
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    							2
    Edition: March 2006
    The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK 
    INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR 
    IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A 
    PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this 
    statement may not apply to you. 
    This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these 
    changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any 
    time. 
    Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, 
    Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services 
    Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in 
    any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this 
    product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)8704 440 044. In other countries, contact your point of 
    purchase. 
    References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all 
    countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, 
    program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual 
    property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except 
    those expressly designated by the manufacturer, are the user’s responsibility.
    © 2006 Lexmark International, Inc.
    All rights reserved.
    UNITED STATES GOVERNMENT RIGHTS
    This software and any accompanying documentation provided under this agreement are commercial computer software and documentation 
    developed exclusively at private expense.
    Trademarks
    Lexmark MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
    OptraImage is a trademark of Lexmark International, Inc.
    PCL
    ® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer 
    commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This 
    means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions 
    corresponding to the commands. 
    Details relating to compatibility are included in the Technical Reference.
    Other trademarks are the property of their respective owners.
    Safety information
    •Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
    •Refer service or repairs, other than those described in the operating instructions, to a professional service person.
    •This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. 
    The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
    •Your product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must 
    understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of 
    harmful emissions.CAUTION:Do not set up this product or make any electrical or cabling connections, such as the 
    power cord or telephone, during a lightning storm.
    CAUTION:To reduce the risk of injury from a hot component, allow the surface to cool before 
    touching.
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    							Contents
    3
    Contents
    Chapter 1: Installing and removing options  ..................................................................... 5
    Installing a 2000-sheet drawer  ......................................................................................................................... 6
    Installing a 500-sheet drawer  ........................................................................................................................... 7
    Installing a duplex unit  ..................................................................................................................................... 8
    Installing the printer  ......................................................................................................................................... 9
    Installing an output expander  ........................................................................................................................... 9
    Installing a 5-bin mailbox  ............................................................................................................................... 11
    Installing a StapleSmart finisher .................................................................................................................... 12
    Installing memory and option cards ............................................................................................................... 13
    Removing memory and option cards ............................................................................................................. 18
    Chapter 2: Printing ............................................................................................................24
    Understanding the printer operator panel ...................................................................................................... 24
    Sending a job to print  ..................................................................................................................................... 26
    Printing from a USB flash memory device  ..................................................................................................... 27
    Canceling a print job  ...................................................................................................................................... 28
    Printing a menu settings page  ....................................................................................................................... 29
    Printing a network setup page  ....................................................................................................................... 29
    Printing a font sample list  ............................................................................................................................... 30
    Printing a directory list  ................................................................................................................................... 30
    Loading the trays  ........................................................................................................................................... 30
    Loading the multipurpose feeder  ................................................................................................................... 35
    Printing on specialty media (transparencies, labels, other) ........................................................................... 37
    Linking trays ................................................................................................................................................... 38
    Linking output bins  ......................................................................................................................................... 39
    Holding a job in the printer  ............................................................................................................................. 39
    Printing confidential jobs  ................................................................................................................................ 40
    Tips for successful printing  ............................................................................................................................ 44
    Chapter 3: Media specifications  ...................................................................................... 46
    Media guidelines  ............................................................................................................................................ 46
    Storing paper  ................................................................................................................................................. 48
    Storing media ................................................................................................................................................. 52
    Identifying media sources and specifications ................................................................................................. 52
    Chapter 4: Maintaining the printer  .................................................................................. 58
    Determining the status of supplies  ................................................................................................................. 58
    Conserving supplies  ...................................................................................................................................... 59
    Ordering supplies  ........................................................................................................................................... 59
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    Contents
    Print cartridges  ............................................................................................................................................... 59
    Toner waste container  ................................................................................................................................... 60
    Fuser and ITU  ................................................................................................................................................ 60
    Recycling Lexmark products  .......................................................................................................................... 61
    Chapter 5: Clearing paper jams  ....................................................................................... 62
    Identifying jams  .............................................................................................................................................. 62
    Access doors and trays  ................................................................................................................................. 63
    Understanding jam messages  ....................................................................................................................... 64
    Clearing the entire paper path  ....................................................................................................................... 65
    Clearing mailbox, finisher, or output expander jams (Area M)  ....................................................................... 69
    Clearing fuser jams  ........................................................................................................................................ 69
    Clearing image transfer unit jams  .................................................................................................................. 71
    If you still need help  ....................................................................................................................................... 77
    Chapter 6: Administrative support  .................................................................................. 78
    Adjusting operator panel brightness and contrast  ......................................................................................... 78
    Disabling operator panel menus  .................................................................................................................... 78
    Enabling operator panel menus  ..................................................................................................................... 79
    Restoring factory default settings  .................................................................................................................. 79
    Adjusting Power Saver  .................................................................................................................................. 80
    Encrypting the disk  ........................................................................................................................................ 80
    Setting security using the Embedded Web Server (EWS)  ............................................................................. 81
    Black only mode  ............................................................................................................................................ 84
    Using the Coverage Estimator  ....................................................................................................................... 85
    Size sensing  .................................................................................................................................................. 85
    Configuring printer alerts  ............................................................................................................................... 86
    Chapter 7: Troubleshooting  ............................................................................................. 87
    Online customer support  ................................................................................................................................ 87
    Calling for service  .......................................................................................................................................... 87
    Checking an unresponsive printer  ................................................................................................................. 87
    Printing multi-language PDFs  ........................................................................................................................ 87
    Solving printing problems  .............................................................................................................................. 88
    Solving mailbox problems  .............................................................................................................................. 89
    Solving option problems  ................................................................................................................................ 90
    Solving paper feed problems  ......................................................................................................................... 92
    Solving print quality problems  ........................................................................................................................ 92
    Solving color quality problems  ....................................................................................................................... 97
    Chapter 8: Notices  .......................................................................................................... 101
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    							Installing and removing options
    5
    1Installing and removing options
    You can customize your printer memory capacity and connectivity by adding optional cards and input devices. You can 
    also use these instructions to help you locate an option for removal. Install the printer and any options you have purchased 
    in the following order:
    CAUTION:If you are installing options after setting up the printer, turn the printer off and unplug the power cord 
    before continuing.
    •High capacity feeder (2000-sheet drawer)
    •Optional drawers
    •Duplex unit
    •Printer
    •Output options
    The instructions in this section cover the following options:
    Input options
    •High capacity feeder (2000-sheet drawer)
    •Optional drawers
    •Duplex unit
    Output options
    •Output expander
    •5-bin mailbox
    •StapleSmart finisher
    Internal options
    •Memory cards
    –Printer memory
    –Flash memory
    –Fonts
    •Firmware cards
    –Bar Code
    –IPDS and SCS/TNe
    –PrintCryption™
    Note:Use a Phillips screwdriver to remove the system board access cover.
    •Other internal options
    –Printer hard disk
    –RS-232 serial interface card
    –Parallel 1284-B interface card
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    							Installing a 2000-sheet drawer
    6
    Installing and removing options
    –MarkNet™ N8000 Series internal print servers (also called internal network adapters or INAs)
    Note:Some options may not be available on some models.
    Installing a 2000-sheet drawer
    Your printer supports one optional 2000-sheet drawer.
    Warning:If you have an optional duplex unit and a 2000-sheet drawer, you must install a 500-sheet drawer 
    between the duplex unit and the 2000-sheet drawer.
    1Unpack the 2000-sheet drawer and remove any packing material.
    2Place the drawer in the location you have chosen for your printer.
    3If you are installing a 500-sheet drawer on top of the 2000-sheet drawer, attach the stabilizing bars.
    aPlace the two stabilizing bars on the ground, narrow side up.
    bLower the 2000-sheet drawer onto the bars, making sure you align the holes in the drawer with the holes in 
    the bars.
    cScrew the bars into place using four screws (two screws for each bar).
    4Adjust the four leveling feet on the bottom of the drawer, if necessary.
    Note:You will install the power cord for the 2000-sheet drawer later.
    5Continue with Installing a 500-sheet drawer.
    Leveling feet
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