LG Bh6520t Owners Manual

							5 Troubleshooting
Troubleshooting51
Troubleshooting5
Troubleshooting
General
Symptom  Cause & Solution
The Power does not turned on. yPlug the power cord into the wall outlet securely.
The unit does not start 
playback.
 y Insert a playable disc. (Check the disc type, color system, and regional 
code.)
 yInsert the disc with the playback side down.
 yClean the disc.
 yCancel the Rating function or change the rating level.
The angle cannot be changed.
 y Multi-angles are not recorded on the DVD Video being played.
Cannot play movie, photo or 
music files.
 y The files are not recorded in a format that the unit can play.
 yThe unit does not support the codec of the movie file.
The remote control does not 
work properly.
 y The remote control is not pointed at the remote sensor of the unit.
 yThe remote control is too far from the unit.
 yThere is an obstacle in the path of the remote control and the unit.
 yThe batteries in the remote control are exhausted.
The unit is plugged in, but the 
power will not turn on or off. You can reset the unit as follows.
 y
Unplug the power cord, wait at least five seconds, and then plug it in 
again.
The unit is not operating 
normally.
 
						

							Troubleshooting
52
Troubleshooting5
Network
Symptom  Cause & Solution
BD-Live feature does not work. yThe connected USB storage may not have enough space. Connect 
the USB storage with at least 1GB free space.
 yEnsure that the unit is correctly connected to the local area network 
and can access the internet (see page 24).
 yYour broadband speed may not fast enough to use the BD-LIVE 
features. Contact your Internet Service Provider (ISP) and increase the 
broadband speed is recommended.
 yThe [BD-LIVE connection] option in the [Setup] menu is set to 
[Prohibited]. Set the option to [Permitted].
Streaming video services (such 
as YouTube™, etc.) are often 
stopped or “buffer” during 
playback. Your broadband service speed may not be fast enough to stream video 
services. Contact your Internet Service Provider (ISP) and increase the 
broadband speed is recommended.
Media servers are not displayed 
on the device list. 
 y The firewall or anti-virus software on your media server is running. 
Turn off the firewall or anti-virus software running on your media 
server.
 yThe player is not connected to the local area network that your media 
server is connected.
Access point is not displayed 
on the “Access point name” list. Your network device such as access point may not set with available 
frequency range and channel that this player can support.  
Try setting the frequency range and channel on the network device 
setting.
 
						

							Troubleshooting53
Troubleshooting5
Picture
Symptom  Cause & Solution
There is no picture. ySelect the appropriate video input mode on the TV so the picture 
from the unit appears on the TV screen.
 yConnect the video connection securely.
 yCheck the [HDMI Color Setting] in the [Setup] menu is set to the 
appropriate item that conforms to your video connection.
 yYour TV may not support the resolution you have set on the player. 
Change the resolution that your TV accepts.
 yThe player’s HDMI OUT jack is connected to a DVI device that does 
not support copyright protection.
Picture noise appears
 y You are playing a disc recorded in a colour system that is different 
from your TV.
 ySet the resolution which your TV accepts.
Blu-ray 3D disc playback does 
not output 3D views.
 y Connect the player to your TV with HDMI cable ( Type A, High Speed 
HDMI™ Cable with Ethernet).
 yYour TV may not support “HDMI 3D mandatory format”. 
 yThe [3D Mode] option in the [Setup] menu is set to [Off ].  
Set the option to [On].
Sound
Symptom 
Cause & Solution
There is no sound or the sound 
is distorted. yThe unit is in scan, slow motion, or pause mode.
 yThe sound volume is low.
 yCheck the speaker cable connection. (page 17)
Customer Support
You can update the Player using the latest software to enhance the products operation and/or add new 
features. To obtain the latest software for this player (if updates have been made), please visit 
 
http://www.lg.com/global/support or contact LG Electronics customer care centre.
Open source software notice
To obtain the corresponding source code under GPL, LGPL, MPL and other open source licenses, please 
visit http://opensource.lge.com. All referred license terms, warranty disclaimers and copyright notices are 
available to download with the source code.
 
						

							6 Appendix 
Appendix
54
Appendix6
Controlling  a TV  with 
the Supplied Remote 
Control
You can control your TV using the buttons below.
INFO/MENU
FUNCTION
By pressing You can
1  ( TV POWER)
Turn the TV on or off.
AV/INPUT Switch the TV’s input source 
between the TV and other 
input sources.
PR/CH  W/S Scan up or down through 
memorized channels.
VOL +/– Adjust the volume of the TV.
MUTE Turn the TV’s volume on or 
off.
Depending on the unit being connected, you 
may not be able to control your TV using some 
of the buttons. ,Note
Setting up the remote to 
control  your TV
You can operate your TV with the supplied remote 
control.  
If your TV is listed in the table below, set the 
appropriate manufacturer code.
1. While holding down 1
 (
TV POWER) button, and 
press the manufacturer code for your TV with 
the numerical buttons (see the table below). 
Manufacturer Code Number
LG 1(Default), 2
Zenith 1, 3, 4
GoldStar 1, 2
Samsung 6, 7
Sony 8, 9
Hitachi 4
2. Release the 1 (TV POWER) button to complete 
setting.
Depending on your TV, some or all buttons may not 
function on the TV, even after entering the correct 
manufacturer code. When you replace the batteries 
of the remote, the code number you have set may 
be reset to the default setting. Set the appropriate 
code number again.
 
						

							Appendix55
Appendix6
Network Software 
Update
Network update notification
From time to time, performance improvements 
and/or additional features or services may be 
made available to units that are connected to a 
broadband home network. If there is new software 
available and the unit is connected to a broadband 
home network, the player will inform you about the 
update as follows.
Option 1: 
1. The update menu will appear on the screen when you turn off the player.
2. Use A/D to select a desired option and then 
press ENTER ( b).
[OK]
Starts the software update.
[Cancel] Exits the update menu and turns 
the power off.
Option 2:
If the software update is available from the update 
server, the “Software Update” icon appears in the 
Home menu. Press blue (B) colored button to start 
the update procedure.
Software Update
You can update the player using the latest software 
to enhance the products operation and/or add 
new features. You can update the software by 
connecting the unit directly to the software update 
server.
 yBefore updating the software in your player, 
remove any disc and USB Device from the 
player.
 y B

efore updating the software in your player, 
turn the player off and then turn it back on.
 y D

uring the software update procedure, 
do not turn off the player or disconnect 
AC power, or do not press any button.
 y I

f you cancel the update, turn off the power 
and turn it on for stable performance.
 y T

his unit cannot be updated to previous 
software version.
 ,Note
1. Check the net work connection and settings (page 24)
2. Select [Software] option in the [Setup] menu then press ENTER (
b).
3. Select [Update] option, and press ENTER (b).
The player will check for the newest update. 
 y Pressing ENTER (
b) while checking for the 
update will end the process.
 y I

f there is no update available, the Message, 
“No update is found.” appears. Press ENTER 
( b ) to return to the [Home Menu]. ,Note
 
						

							Appendix
56
Appendix6
4. If newer version exists, the message “Do you want to download it?” appears. 
5. Select [OK] to start update. (Selecting [Cancel] will end the update.)
6. The player starts downloading the newest update from the server. (Downloading will 
takes several minutes depending on your home 
network condition)
7. When do wnloading is completed, the message, “Download is complete. Do you want to 
update?” appears.
8. Select [OK] to start updating. (Selecting [Cancel] will end the update and downloaded file will 
not be re-usable. To update software the next 
time, the software update procedure has to be 
started from the beginning again.)
Do not turn off the power during the software 
update. >Caution
If the software includes the driver update, disc 
tray may open during the process. ,Note
9. When updat e is completed, the power will be turned automatically in a few seconds.
10. Turn the power back on. The system now operates with the new version. 
The Software Update function may not 
work properly depending on your internet 
environment. In this case, you can obtain 
the latest software from the authorized LG 
Electronics Service Centre then update your 
player. Refer to “Customer Support” on page 
53. ,Note
 
						

							Appendix57
Appendix6
About Nero 
MediaHome 4 
Essentials
Nero MediaHome 4 Essentials is a software for 
sharing movie, music and photo files stored on your 
computer to this player as a DLNA-compatiable 
digital media server.
 yThe Nero MediaHome 4 Essentials CD-
ROM is designed for PCs and should not 
be inserted in this player or in any product 
other than a PC.
 y T

he supplied Nero MediaHome 4 Essentials 
CD-ROM is a customized software edition 
only for sharing files and folders to this 
player.
 y T

he supplied Nero MediaHome 4 Essentials 
software does not support following 
functions: Transcoding, Remote UI, TV 
control, Internet services and Apple iTunes
 y T

he supplied Nero MediaHome 4 Essentials 
software can be downloaded at http://www.
lg.com/global/support. Find the download 
link on the web page of this product. 
 y T

his manual explains operations with 
the English version of Nero MediaHome 
4 Essentials as examples. Follow the 
explanation referring to the actual 
operations of your language version.
 ,Note
System Requirements
Windows PC
 y Windows® XP (Service Pack 2 or higher), Windows 
Vista® (no Service Pack required), Windows® 7 
(no Service Pack required), Windows® XP Media 
Center Edition 2005 (Service Pack 2 or higher), 
Windows Server® 2003
 yWindows Vista® 64-bit edition (application runs 
in 32-bit mode)
 yWindows® 7 64-bit edition (application runs in 
32-bit mode)
 yHard drive space: 200 MB hard drive space for a 
typical installation of Nero MediaHome stand-
alone
 y1.2 GHz Intel® Pentium® III or AMD  
Sempron™ 2200+ processors
 yMemory: 256 MB RAM
 yGraphics card with at least 32 MB video memory, 
minimum resolution of 800 x 600 pixels, and 16-
bit color settings
 yWindows® Internet Explorer® 6.0 or higher
 yDirectX® 9.0c revision 30 (August 2006) or higher
 yNetwork environment: 100 Mb Ethernet, WLAN
Macintosh
 yMac OS X 10.5 (Leopard) or 10.6 (Snow Leopard)
 yMacintosh computer with an Intel x86 processor
 yHard drive space: 200 MB hard drive space for a 
typical installation of Nero MediaHome stand-
alone
 yMemory: 256 MB RAM
 
						

							Appendix
58
Appendix6
Installing Nero MediaHome 4 
Essentials 
Windows
Start up your computer, and insert the supplied CD-
ROM disc into your computer’s CD-ROM drive. An 
installation wizard will walk you through the quick 
and uncomplicated installation process. To install 
Nero MediaHome 4 Essentials, proceed as follows:
1. Close all M icrosoft Windows programs and exit any anti-virus software that may be running.
2. Insert the supplied CD-ROM disc into your computer’s CD-ROM drive.
3. Click [Nero MediaHome 4 Essentials].
4. Click [Run] t o start installation.
5. Click [Nero MediaHome 4 Essentials]. The installation is prepared and the installation 
wizard appears. 
6. Click the [Nex t] button to display the serial number input screen. Click [Next] to go to the 
next step.
7. If you accept all conditions, click [I accept the License Conditions] check box and click 
[Next]. Installation is not possible without this 
agreement.
8. Click [Typical] and click [Next]. The installation process is started.
9. If you want to take part in the anonymous collection of data, select the check box and click 
the [Next] button.
10. Click the [Exit] butt on to complete the installation.
Mac OS X
1. Start up your computer, and insert the supplied 
CD-ROM disc into your computer’s CD-ROM 
drive.
2. Browse the CD-ROM drive and open the “MediaHome_4_Essentials_MAC” folder.
3. Double-click the “Nero MediaHome.dmg” image file. The Nero MediaHome window is opened.
4. In the Nero MediaHome window, drag the Nero MediaHome icon either to the Applications 
folder within the window or to any other 
desired location.
5. You can now start the application by double-clicking the Nero MediaHome icon in the 
location you dragged it to.
Sharing files and folders 
On your computer, you must share the folder 
contained movie, music and/or photo content to 
play them on this player. 
This parts explains the procedure for selecting the 
shared folders on your computer.
1. Double-click the “Nero MediaHome 4 Essentials” icon.
2. Click [Network] icon on the left and define your network name in the [Network name] field. The 
Network name you enter will be recognized by 
your player.
3. Click [Shar es] icon on the left.
4. Click [Local Folders] tab on the [Shares] screen.
5. Click [Add] icon to open the [Browse Folder] window.
6. Select the folder containing the files you want to share. The selected folder is added to the list 
of shared folders.
7. Click [Start Server] icon to start the server.
 yIf the shared folders or files are not displayed 
on the player, click the folder on the [Local 
Folders] tab and click [Rescan Folder] at the 
[More] button.
 y V

isit www.nero.com for more information 
and software tools
 ,Note
 
						

							Appendix59
Appendix6
Area Code List
Choose an area code from this list.
Area CodeArea CodeArea CodeArea Code
Afghanistan  AF
Argentina  AR
Australia  A U
Austria  A T
Belgium  BE
Bhutan  BT
Bolivia  BO
Brazil  BR
Cambodia  KH
Canada  CA
Chile  CL
China  CN
Colombia  CO
Congo  C G
Costa Rica  CR
Croatia  HR
Czech Republic  CZ
Denmark  DK
Ecuador  EC
Egypt  EG
El Salvador  SV
Ethiopia  E T
Fiji  F J
Finland  FI
France  FR
Germany  DE
Great Britain  GB
Greece  GR
Greenland  GL
Hong Kong  HK
Hungary  HU
India  IN
Indonesia  ID
Israel  IL
Italy  IT
Jamaica  JM
Japan  JP
Kenya  KE
Kuwait  KW
Libya  L Y
Luxembourg  LU
Malaysia  M Y
Maldives  MV
Mexico  MX
Monaco  MC
Mongolia  MN
Morocco  MA
Nepal  NP
Netherlands  NL
Antilles  AN
New Zealand  NZ
Nigeria  NG
Norway  NO
Oman  OM
Pakistan  PK
Panama  PA
Paraguay  PY
Philippines  PH
Poland  PL
Portugal  PT
Romania  RO
Russian  Federation  RU
Saudi Arabia  SA
Senegal  SN
Singapore  SG
Slovak Republic  SK
Slovenia  SI
South Africa  Z A
South Korea  KR
Spain  ES
Sri Lanka  LK
Sweden  SE
Switzerland  CH
Taiwan  TW
Thailand  TH
Turkey  TR
Uganda  UG
Ukraine  U A
United States  US
Uruguay  UY
Uzbekistan  UZ
Vietnam  VN
Zimbabwe  ZW
 
						

							Appendix
60
Appendix6
Language code List
Use this list to input your desired language for the following initial settings: [Disc Audio],   
[Disc Subtitle] and [Disc Menu].
Language CodeLanguage CodeLanguage CodeLanguage Code
Afar  6565
Afrikaans  6570
Albanian  8381
Amharic  6577
Arabic  6582
Armenian  7289
Assamese  6583
Aymara  6588
Azerbaijani  6590
Bashkir  6665
Basque  6985
Bengali; Bangla  6678
Bhutani  6890
Bihari  6672
Breton  6682
Bulgarian  6671
Burmese  7789
Byelorussian  6669
Chinese  9072
Croatian  7282
Czech  6783
Danish  6865
Dutch  7876
English  6978
Esperanto  6979
Estonian  6984
Faroese  7079
Fiji  7074
Finnish  7073
French  7082
Frisian  7089
Galician  7176
Georgian  7565
German  6869
Greek  6976
Greenlandic  7576
Guarani  7178
Gujarati  7185
Hausa  7265
Hebrew  7387
Hindi  7273
Hungarian  7285
Icelandic  7383
Indonesian  7378
Interlingua  7365
Irish  7165
Italian  7384
Japanese  7465
Kannada  7578
Kashmiri  7583
Kazakh  7575
Kirghiz  7589
Korean  7579
Kurdish  7585
Laotian  7679
Latin  7665
Latvian, Lettish  7686
Lingala  7678
Lithuanian  7684
Macedonian  7775
Malagasy  7771
Malay  7783
Malayalam  7776
Maori  7773
Marathi  7782
Moldavian  7779
Mongolian  7778
Nauru 7865
Nepali  7869
Norwegian  7879
Oriya  7982
Panjabi  8065
Pashto, Pushto  8083
Persian  7065
Polish  8076
Portuguese  8084
Quechua  8185
Rhaeto-Romance  8277
Rumanian  8279
Russian  8285
Samoan  8377
Sanskrit  8365
Scots Gaelic  7168
Serbian  8382
Serbo-Croatian  8372
Shona  8378
Sindhi  8368
Singhalese  8373
Slovak  8375
Slovenian  8376
Spanish  6983
Sudanese  8385
Swahili  8387
Swedish  8386
Tagalog  8476
Tajik  8471
Tamil  8465
Telugu  8469
Thai  8472
Tonga  8479
Turkish  8482
Turkmen  8475
Twi  8487
Ukrainian  8575
Urdu  8582
Uzbek  8590
Vietnamese  8673
Volapük  8679
Welsh  6789
Wolof  8779
Xhosa  8872
Yiddish  7473
Yoruba  8979
Zulu  9085