LG G5 User Guide

							For Your Safety171
6. 
 Dial sensibly and assess the traf
 fic; if possible, place calls when you are not 
moving or before pulling into traffic. Try to plan your calls before you begin 
your trip or attempt to coincide your calls with times you may be stopped 
at a stop sign, red light, or otherwise stationary. But if you need to dial while 
driving, follow this simple tip -- dial only a few numbers, check the road and 
your mirrors, then continue.
7. 
 Do no
 t engage in stressful or emotional conversations that may be 
distracting. Stressful or emotional conversations and driving do not mix; 
they are distracting and even dangerous when you are behind the wheel 
of a car. Make people you are talking with aware you are driving and if 
necessary, suspend conversations which have the potential to divert your 
attention from the road.
8. 
 Use your wireless phone t
 o call for help. Your wireless phone is one of the 
greatest tools you can own to protect yourself and your family in dangerous 
situations -- with your phone at your side, help is only three numbers 
away. Dial 911 or other local emergency number in the case of fire, traffic 
accident, road hazard, or medical emergency. Remember, it’s a free call on 
your wireless phone!
9. 
 Use your wireless phone t
 o help others in emergencies. Your wireless 
phone provides you a perfect opportunity to be a “Good Samaritan” in your 
community. If you see an auto accident, crime in progress or other serious 
emergency where lives are in danger, call 911 or other local emergency 
number, as you would want others to do for you.
10. 
 Call roadside assistanc
 e or a special wireless non-emergency assistance 
number when necessary. Certain situations you encounter while driving 
may require attention, but are not urgent enough to merit a call for 
emergency services. But you can still use your wireless phone to lend a 
hand. If you see a broken-down vehicle posing no serious hazard, a broken 
traffic signal, a minor traffic accident where no one appears injured or a 
vehicle you know to be stolen, call roadside assistance or other special 
non-emergency wireless number.
The above tips are meant as general guidelines. Before deciding to use your 
mobile device while operating a vehicle, it is recommended that you consult 
your applicable jurisdiction’s local laws or other regulations regarding such use. 
Such laws or other regulations may prohibit or otherwise restrict the manner 
in which a driver may use his or her phone while operating a vehicle. 
						

							LIMITED 
WARRANTY 
STATEMENT
07  
						

							LIMITED WARRANTY STATEMENT173
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN 
ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE 
DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU 
CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS 
ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR 
RESOLVING DISPUTES” BELOW.
Warranty Laws
The following laws govern warranties that arise in retail sales of consumer 
goods:
•	 The California Song-Beverly Consumer Warranty Act [CC §§1790 et seq],
•	 The California Uniform Commercial Code, Division Two [Com C §§2101 et 
seq], and
•	 The federal Magnuson-Moss Warranty Federal Trade Commission 
Improvement Act [15 USC §§2301 et seq; 16 CFR Parts 701– 703]. 
A typical Magnuson-Moss Act warranty is a written promise that the 
product is free of defects or a written promise to refund, repair, or replace 
defective goods. [See 15 USC §2301(6).] Remedies include damages 
for failing to honor a written warranty or service contract or for violating 
disclosure provisions. [See 15 USC §2310(d).] Except for some labeling 
and disclosure requirements, the federal Act does not preempt state law. 
[See 15 USC §2311.]
1. WHAT THIS WARRANTY COVERS:
LG offers you a limited warranty that the enclosed subscriber unit and its 
enclosed accessories will be free from defects in material and workmanship, 
according to the following terms and conditions:
(1) The limited warranty for the product extends for TWELVE (12) MONTHS 
beginning on the date of purchase of the product with valid proof of purchase, 
or absent valid proof of purchase, FIFTEEN (15) MONTHS from date of 
manufacture as determined by the unit's manufacture date code.
(2) The limited warranty extends only to the original purchaser of the product 
and is not assignable or transferable to any subsequent purchaser/end user.  
						

							LIMITED WARRANTY STATEMENT174
(3) This warranty is good only to the original purchaser of the product during 
the warranty period as long as it is in the U.S., including Alaska, Hawaii, U.S. 
Territories and Canada.
(4) The external housing and cosmetic parts shall be free of defects at the 
time of shipment and, therefore, shall not be covered under these limited 
warranty terms.
(5) Upon request from LG, the consumer must provide information to 
reasonably prove the date of purchase.
(6) The customer shall bear the cost of shipping the product to the Customer 
Service Department of LG. LG shall bear the cost of shipping the product back 
to the consumer after the completion of service under this limited warranty.
2. WHAT THIS WARRANTY DOES NOT COVER:
(1) Defects or damages resulting from use of the product in other than its 
normal and customary manner.
(2) Defects or damages from abnormal use, abnormal conditions, improper 
storage, exposure to moisture or dampness, unauthorized modifications, 
unauthorized connections, unauthorized repair, misuse, neglect, abuse, 
accident, alteration, improper installation, or other acts which are not the 
fault of LG, including damage caused by shipping, blown fuses, spills of food 
or liquid.
(3) Breakage or damage to antennas unless caused directly by defects in 
material or workmanship.
(4) That the Customer Service Department at LG was not notified by 
consumer of the alleged defect or malfunction of the product during the 
applicable limited warranty period.
(5) Products which have had the serial number removed or made illegible.
(6) This limited warranty is in lieu of all other warranties, express or implied 
either in fact or by operations of law, statutory or otherwise, including, but not 
limited to any implied warranty of marketability or fitness for a particular use.  
						

							LIMITED WARRANTY STATEMENT175
(7) Damage resulting from use of non LG approved accessories.
(8) All plastic surfaces and all other externally exposed parts that are 
scratched or damaged due to normal customer use.
(9) Products operated outside published maximum ratings.
(10) Products used or obtained in a rental program.
(11) Consumables (such as fuses).
3. WHAT LG WILL DO:
LG will, at its sole option, either repair, replace or refund the purchase price 
of any unit that is covered under this limited warranty. LG may choose at its 
option to use functionally equivalent re-conditioned, refurbished or new units 
or parts or any units. In addition, LG will not re-install or back-up any data, 
applications or software that you have added to your phone. It is therefore 
recommended that you back-up any such data or information prior to sending 
the unit to LG to avoid the permanent loss of such information.
4. STATE LAW RIGHTS:
No other express warranty is applicable to this product. THE DURATION 
OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF 
MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR 
PURPOSE, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY 
HEREIN. LG SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE 
PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR 
CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE, 
THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED 
WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR 
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE 
TO THIS PRODUCT.
Some states do not allow the exclusive limitation of incidental or 
consequential damages or limitations on how long an implied warranty lasts; 
so these limitations or exclusions may not apply to you. This warranty gives 
you specific legal rights and you may also have other rights which vary from 
state to state.  
						

							LIMITED WARRANTY STATEMENT176
5. HOW TO GET WARRANTY SERVICE:
To obtain warranty service, please call or fax to the following telephone 
numbers from anywhere in the continental United States:
Tel. 1-800-793-8896 or Fax. 1-800-448-4026
Or visit 
http://www.lg.com/us/support. Correspondence may also be mailed to:
LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville, AL 
35824
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call 
or write for the location of the LG authorized service center nearest you and 
for the procedures for obtaining warranty claims.
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING 
IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE 
RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A 
COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT 
YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO 
BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG 
Electronics MobileComm U.S.A., Inc., its parents, subsidiaries and affiliates, and 
each of their officers, directors, employees, agents, beneficiaries, predecessors 
in interest, successors, assigns and suppliers; references to “dispute” or 
“claim” shall include any dispute, claim or controversy of any kind whatsoever 
(whether based in contract, tort, statute, regulation, ordinance, fraud, 
misrepresentation or any other legal or equitable theory) arising out of or 
relating in any way to the sale, condition or performance of the product or this 
Limited Warranty.
Agreement to Binding Arbitration and Class Action Waiver. You and LG agree 
to resolve any claims between us only by binding arbitration on an individual 
basis, unless you opt out as provided below. Any dispute between you and 
LG shall not be combined or consolidated with a dispute involving any other 
person’s or entity’s product or claim. More specifically, without limitation of the 
foregoing, any dispute between you and LG shall not under any circumstances 
proceed as part of a class or representative action. Instead of arbitration, 
either party may bring an individual action in small claims court, but that small 
claims court action may not be brought on a class or representative basis.  
						

							LIMITED WARRANTY STATEMENT177
Arbitration Rules and Procedures. To begin arbitration of a claim, either you 
or LG must make a written demand for arbitration. The arbitration will be 
administered by the American Arbitration Association (AAA) and will be 
conducted before a single arbitrator under the AAA’s Consumer Arbitration 
Rules that are in effect at the time the arbitration is initiated (referred to 
as the “AAA Rules”) and under the procedures set forth in this section. The 
AAA Rules are available online at 
www.adr.org/consumer. Send a copy of your 
written demand for arbitration, as well as a copy of this provision, to the AAA 
in the manner described in the AAA Rules. You must also send a copy of your 
written demand to LG at LG Electronics, USA, Inc.Attn: Legal Department- 
Arbitration1000 Sylvan AvenueEnglewood Cliffs, NJ 07632. If there is a 
conflict between the AAA Rules and the rules set forth in this section, the 
rules set forth in this section will govern. This arbitration provision is governed 
by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s 
award in any court of competent jurisdiction. All issues are for the arbitrator 
to decide, except that issues relating to the scope and enforceability of the 
arbitration provision and to the arbitrability of the dispute are for the court to 
decide. The arbitrator is bound by the terms of this provision.
Governing Law: The law of the state of your residence shall govern this 
Limited Warranty and any disputes between us except to the extent that 
such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon 
receipt of your written demand for arbitration, LG will promptly pay all 
arbitration filing fees to the AAA unless you seek more than $25,000 in 
damages, in which case the payment of these fees will be governed by the 
AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, 
administration and arbitrator fees for any arbitration initiated in accordance 
with the AAA Rules and this arbitration provision. If you prevail in the 
arbitration, LG will pay your reasonable attorneys’ fees and expenses to the 
extent required by applicable law. If the arbitrator finds either the substance 
of your claim or the relief sought in the demand is frivolous or brought for 
an improper purpose (as measured by the standards set forth in Federal 
Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be 
governed by the AAA Rules. In such a situation, you agree to reimburse LG for 
all monies previously disbursed by it that are otherwise your obligation to pay 
under the AAA Rules.  
						

							LIMITED WARRANTY STATEMENT178
Except as otherwise provided for, LG waives any rights it may have to seek 
attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose 
to have the arbitration conducted solely on the basis of (1) documents 
submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an 
in-person hearing as established by the AAA Rules. If your claim exceeds 
$25,000, the right to a hearing will be determined by the AAA Rules. Any in-
person arbitration hearings will be held at a location within the federal judicial 
district in which you reside unless we both agree to another location or we 
agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt 
out, neither you nor LG can require the other to participate in an arbitration 
proceeding. To opt out, you must send notice to LG no later than 30 calendar 
days from the date of the first consumer purchaser’s purchase of the product 
by either: (i) sending an e-mail to 
[email protected], with the subject line: 
“Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in 
the opt out e-mail or provide by telephone: (a) your name and address; (b) 
the date on which the product was purchased; (c) the product model name 
or model number; and (d) the IMEI or MEID or Serial Number, as applicable 
(the IMEI or MEID or Serial Number can be found (i) on the product box; (ii) 
on a label on the back of the product beneath the battery, if the battery is 
removable;or (iii) from the settings menu via the following path: Settings 
 
General  About phone  Status).
You may only opt out of the dispute resolution procedure in the manner 
described above (that is, by e-mail or telephone); no other form of notice will 
be effective to opt out of this dispute resolution procedure. Opting out of 
this dispute resolution procedure will not affect the coverage of the Limited 
Warranty in any way, and you will continue to enjoy the full benefits of the 
Limited Warranty. If you keep this product and do not opt out, then you accept 
all terms and conditions of the arbitration provision described above.