LG V20 User Guide

LIMITED WARRANTY STATEMENT170
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION 
PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING 
ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN 
ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE 
SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Warranty Laws
The following laws govern warranties that arise in retail sales of consumer goods:
•	 The California Song-Beverly Consumer...

LIMITED WARRANTY STATEMENT171
(5) Upon request from LG, the consumer must provide information to reasonably 
prove the date of purchase.
(6) The customer shall bear the cost of shipping the product to the Customer 
Service Department of LG. LG shall bear the cost of shipping the product back to 
the consumer after the completion of service under this limited warranty.
2. WHAT THIS WARRANTY DOES NOT COVER:
(1) Defects or damages resulting from use of the product in other than its normal 
and customary...

LIMITED WARRANTY STATEMENT172
3. WHAT LG WILL DO:
LG will, at its sole option, either repair, replace or refund the purchase price of any 
unit that is covered under this limited warranty. LG may choose at its option to 
use functionally equivalent re-conditioned, refurbished or new units or parts or 
any units. In addition, LG will not re-install or back-up any data, applications or 
software that you have added to your phone. It is therefore recommended that you 
back-up any such data or information...

LIMITED WARRANTY STATEMENT173
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY 
WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED 
EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF 
GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE 
EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN 
A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG 
Electronics...

LIMITED WARRANTY STATEMENT174
arbitrator to decide, except that issues relating to the scope and enforceability of 
the arbitration provision and to the arbitrability of the dispute are for the court to 
decide. The arbitrator is bound by the terms of this provision.
Governing Law: The law of the state of your residence shall govern this Limited 
Warranty and any disputes between us except to the extent that such law is 
preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not...

LIMITED WARRANTY STATEMENT175
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, 
neither you nor LG can require the other to participate in an arbitration proceeding. 
To opt out, you must send notice to LG no later than 30 calendar days from the 
date of the first consumer purchaser’s purchase of the product by either: (i) sending 
an e-mail to 
[email protected], with the subject line: “Arbitration Opt Out” or (ii) 
calling 1-800-980-2973. You must include in the opt out...