Logitech Harmony 1 User Manual

							
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The Harmony One’s Remote Assistant guides you through starting Activities. It also gives 
you more information about the status of your remote and the Activity you selected. 
For example, when you select the Watch TV Activity, the Remote Assistant asks you if the 
TV is on and if the other devices in the Activity are configured properly.
You can turn this feature on or off from the Harmony Remote Software or from the 
remote. The Remote Assistant can be turned of permanently only by using t\
he Harmony 
Remote Software.
To permanently turn the Remote Assistant off, from the Harmony Remote Software:
Select the Remote Settings tab.
Click Display Settings.
Follow the instructions online.
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To temporarily turn the Remote Assistant off, from your Harmony One:
On your remote, press Options.
Turn the Remote Assistant on or off.
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Controlling the Remote Assistant
Viewing the on-remote tutorial
The Harmony One’s on-remote tutorial teaches you about your Harmony One and how to 
use its most common features.
After you update your remote for the first time, the tutorial starts as soon as you 
disconnect your remote from your computer. 
However, you can replay the tutorial whenever you need a reminder on using some of 
the features of your Harmony One (or when you want to show visitors how easy it i\
s to 
use your entertainment system with your Harmony One).
To start the tutorial from the Harmony One:
Press Options.
Press View Tutorial.
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Personalizing your Harmony One
You can personalize your Harmony One to make the screen look and act the way you 
want.  
You can easily change the order in which your Activities appear on your remote’s 
screen.  Rearranging the order of the Activities allows you to have the Activities you use 
most often appear at the top of the list.
From the Harmony Remote Software:
Click the Activities tab.
Click Re-order Activities.
Follow the online instructions.
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You can change the theme on your Harmony to any of the themes included wi\
th the 
Harmony Remote Software. When you select a new theme, you change the look of the 
Harmony One’s screen. 
To change the theme on your Harmony One, go to the Harmony Remote Software.
From the Harmony Remote Software:
Click Remote Settings.
Click Select a Theme.
Follow the online instructions.
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Changing the order of Activities on your Harmony One’s screen
Selecting or changing a theme on your Harmony One
If you want a button to do something specific, or there’s a function on your device’s 
original remote that’s not on the Harmony One, you can create your own buttons that 
appear on the Harmony One’s screen. 
You can also change the name of buttons on your remote’s screen to help make them 
easier to find. 
Adding custom-labeled buttons to an Activity
Naming buttons that appear on the remote’s screen
When you create a custom name for a button, remember to think about 
how the name will look on the remote’s screen! We recommend keeping 
button names to 10 characters or less. 
						

							
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You can use your own pictures or images to create a slideshow on your Harmony One. 
To add a slideshow to your Harmony One, go to the Harmony Remote Software.
From the Harmony Remote Software:
Click Remote Settings.
Click Set Up a Slideshow.
Follow the online instructions.
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One touch to you favorite channels
   Sizing slideshow images to fit your remote display
For optimal results, use a .jpg with the following image dimensions:
Width: 176 pixels
Height: 0 pixels
.
Your image will automatically be adjusted to meet these requirements.
The maximum file size is 160 KB.
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Adding a slideshow to your Harmony One’s screen
When you use your Harmony One to control devices one-by-one, you can cus\
tomize the 
commands that appear on the Harmony One’s screen to make the functions you use 
easiest to find.
You can even add the commands you’re missing to your Activities so they’ll always be 
easily accessible.
If there’s a button that you don’t use, you can remove buttons that appear on the 
remote’s screen using the Harmony Remote Software.
To customize the buttons that appear on the Harmony One’s screen, from the Harmony Remote 
Software:
In the Activity for which you want to customize a button, click Customize 
Buttons.
Follow the online instructions.
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Viewing a slideshow on your Harmony One’s screen
The slideshow automatically displays on the remote’s screen while the remote is in the 
charging station. You can also start the slideshow manually using the Harmony One.
From your Harmony One:
Press the Options button.
Select Start Slideshow.
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The Harmony one is always learning new tricks!
Adding additional features to your Harmony One
It’s possible that a device’s commands are not recognized. Maybe you have a very rare 
device?  Or a new one? Although we update our device list regularly, there are always 
new devices in the market. To remedy this, you can teach your Harmony how to control 
this device by using the device’s original remote.
Teaching your Harmony One new commands using your old remote
With the Learn IR feature of the Harmony One and the Harmony Remote Software, you 
can use your device’s original remote to “teach” your Harmony One. You should only 
need to use this feature when Logitech’s device list doesn’t have your device listed, or \
there’s a button you want to use that’s missing from the device configuration.
To use the Harmony One’s learning feature, go to the Harmony Remote Software.
Select the Devices tab.  
Click Learn IR located next to the device you want to control. 
Follow the online instructions.
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5-10 cm (” - 5”)
Naming a new command your remote learned
When you teach your Harmony a new command, you need to give the command \
a name. 
This way, you can refer to the command by name in various locations in the Harmony 
Remote Software. 
Logitech recommends you use the default names listed on the Learn IR page. By usin\
g 
the default names, you minimize the chance of a button being assigned incorrectly on 
the Harmony One.
Naming conventions
When naming a command for which there is no default name on the Learn IR page, use the 
following naming conventions to make button assignment easier:
Don’t use spaces or special characters such as /, & or * in the name.
Capitalize the start of words (for example, NextDisc, ModeDigital).
Start the command name with its main function (for example, VolumeRearUp, 
VolumeRearDown, VolumeFrontUp). This helps group related commands in lists.
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My Activities1/2 pages
Tue 4:51
Options
Devices
ActivitiesMenu
InfoGuide
ExitOK
VolReplay
SkipCh
+
+Help
1472580369E
*abcdef
ghijklmno
pqrstuvwxyz
clear
enter
Off 
						

							
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Types of delays or speed settings
If your device doesn’t react to a command from the Harmony One, it may be because 
the delay setting needs to be adjusted. By default, different devices take different 
amounts of time to react to a command from a remote control.  To accommodate these 
differences in your devices, the Harmony One uses several types of delays, or \
speed 
settings, to control your devices. 
Power On Delay
The Power On Delay is the amount of time that a device needs to “warm\
 up” before 
receiving another command.  For instance,  when you turned on a device, you may 
notice that the device needs a certain amount of time before it can receive another 
command from the remote. 
Example: Every time I turn on my system with an Activity, my TV powers on but doesn’t 
go to the correct input.  However, it does go to the correct input when switching 
between Activities when the TV is already on.  The Help button fixes it each time, but I 
don’t want to use the Help button every time.
Inter-key Delay
The Inter-Key Delay is the amount of time allotted for commands to be sent between 
button presses.  
Example: Any time I press volume up multiple times in a row, for my AV Receiver it takes 
a long time to increase the volume.  I would like my devices to respond quicker to these 
presses.
Input Delay
The Input Delay is the amount of time that the remote takes when switching between 
inputs.  Many devices need a certain amount of time before changing to the next input 
in the input list.  
Example: My TV doesn’t always go to the correct input when switching between 
Activities and I have already verified that the input list is correct.
Start infrared commands that select inputs (for example, on a stereo receiver) with 
the prefix “Input”. 
Don’t name the input based on what you’ve connected to your device, rather name 
it based on what it’s called on the front of the device, or on the remote control (for 
example, InputAux, InputVideo1, InputTape, InputDVD).
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Adjusting the delay between IR commands (speed settings)
If you find the delay between IR commands is too long, especially when changing 
channels on your TV, you can change the delay time for a device that is reacting too 
slowly.
The Harmony One uses several different delays to control your devices. For more 
information on which delay you need to adjust, see Types of delays or speed settings.
To adjust the delay between IR commands, go to the Harmony Remote Software:
Click the Devices tab.
Select the device for which you want to apply the change and click Settings.
Select Adjust the delays (speed settings).
Click Next.  
Follow the online instructions.
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Inter-Device Delay
The Inter-Device Delay is the amount of time between commands for different devices 
when you start an Activity.  The Inter-Device Delay is also the time between the next 
sequence of commands that are sent to other devices within an Activity.  
Example: My DVD player doesn’t always turn on when I start the Activity.  I can get the 
DVD player to turn on by using the Help button however I don’t want to use Help every 
time.
Repeats
The Repeats are the number of times the remote repeats a command for a device to 
properly respond to the command.  For instance, many devices need longer or shorter 
command repetitions to respond properly.  
Example: Any time I press channel up, my Digital Set Top Box skips two channels at a time.  
						

							
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Maintaining your Harmony One
Your Harmony One contains internal software, called firmware. The remote’s firmware is 
similar to your computer’s operating system. 
Logitech updates the firmware for your remote to ensure you’re always getting the most 
from your Harmony One. Generally, when you connect your remote to your computer 
the Harmony Remote Software updates your remote automatically if new firmware is 
available. 
However, sometimes you may need to update the firmware manually. 
To upgrade your Harmony One firmware:
Remove your Harmony from the charging station.
Connect your Harmony to your computer using the USB cable.
Start the Harmony Remote Software.
Click Downloads.
Click Firmware.
Follow the online instructions.
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Upgrading your Harmony One firmware
After you finish making any changes to your Harmony One’s configuration, you should test 
the new set up to ensure everything is working the way you expect. This testing process 
is the same as the one you did when you set up your Harmony One for the first time. For 
more detailed information, see Testing your setup.
Testing your remote settings after a software upgrade
When you upgrade to a newer model Harmony, you can transfer the configuration from 
your old remote to your new remote. 
To upgrade to a new model Harmony remote:
From the Harmony Remote Software:
Click Remote Settings.
Click Manage Remotes.
Click Replace.
Follow the online instructions.
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Upgrading to a new Harmony remote 
						

							
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Troubleshooting problems with your Harmony One
In this section, you’ll find some commonly reported issues and the suggested solutions. 
These solutions may help you fix problems you’re experiencing.  If you still cannot fix the 
problem, refer to Getting help with your Harmony One.
The TV doesn’t turn on when starting an Activity, but using the Help 
button on the remote fixes the issue.
Try increasing the Inter-Device Delay for your television. Sometimes 
commands are sent too close together for different devices and 
need to be spaced out more.
The TV doesn’t go to the right input when starting Activities.
Using the Harmony Remote Software, check your Activity to ensure 
the Activity is set up to use the correct input your TV needs to 
be set on to get a picture. Next, check that the inputs are in the 
correct order for the Harmony One to know how to cycle through 
each input.  If you’re still experiencing trouble, try raising the Inter-
Device and Input Delays for your TV.
When pressing buttons in an Activity, the remote sends the command 
twice.
Try lowering the repeats for the device that is receiving the 
command. You can do this by using the troubleshoot option in the 
Harmony Remote Software.
When you try to add a new TV to your account, you get a message 
informing you that you haven’t entered the correct model number.
The model number for most devices can be found on the front of 
the device. If it isn’t there, it can be found on a label on the back 
or bottom of the device. The model number shouldn’t be confused 
with the serial number or the model number of the device’s remote 
control, as many different devices by a manufacturer can share the 
same remote.
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The On Demand command isn’t on the Harmony One for the Watch 
TV Activity.
You can map the command to any unused button on the Harmony 
One or on the remote’s screen. The command is likely in our 
database, but wasn’t mapped to the Activity. If we’re missing the 
command, the Harmony One can learn it from your original remote. 
For more information, see Teaching your Harmony One new 
commands using your old remote.
The Harmony Remote software in unable to communicate with the 
Harmony One.
Try disabling any Internet security software you might have 
including firewalls and anti-virus software.
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Figuring out which inputs your system uses
One of the most important parts to creating your Activities for your Harmony One is 
determining which inputs your system uses for each device. This chapter gives you some 
suggestions on how to figure out which inputs your entertainment system uses if you’re 
not sure.
Inputs are how the devices in your entertainment system are connected. For example, 
your DVD or cable box is connected to your TV through an input. If you use an AV Receiver 
to control the sound on your devices, for example if you have a home theater system, this 
chapter will also help you figure out the inputs for your audio connections.
After you know how your devices are connected, you can use the information to create 
your Activities using the Harmony Remote Software.
Figuring out which type of input control you have
The first step in determining which inputs you have is to figure out how you use your 
device’s original remote to change inputs. In general, there are four possibilities and each 
one is described in this section. To figure out which option your TV or AV Receiver uses, 
look at your device’s original remote and see which option fits.
Option 1 — One source button
In this case, your remote has only one source or 
input select button. 
When you press the source button, your device 
switches to the next input and the label appears 
on your TV screen.
Each time you press the source button, the device 
switches to a new source until you get back to 
where you started.
Option 2 — Several source buttons
In this case, your device’s original remote has 
several source buttons — one for each input. For 
example, you may have buttons labeled TV, DVD, 
VIDEO 1, or S-VIDEO.
When you press one of the source buttons, the 
device switches to the source you selected and the 
label appears on your TV screen.