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Merlin Classic Mail Instructions Manual

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Page 1

Merlin 206,410,820 & Plus
Classic Mail
Design Package
Site Survey
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Record Merlin System Data
Procedure:Record Merlin system information on the Site Survey forms.
Requirements:lMerlin 206, 410, 820lMerlin Plus release 1 & 2l2 - 4 vacant Voice Terminal JackslMerlin Control Unit set for Tone (DTMF) signaling
i Note:Enter this information on pages 7 and 8 of this package. Be sure to note any special telephone
services and indicate blocking of Off-Site Message Alert if necessary.
Determine the Classic...

Page 2

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Determine Voice Mail Access Lines
Procedure:Decide which Merlin Tel.Co. ports to use for internal voice mail access.
Requirements:
The Classic Mail is must be connected to the Merlin Control Unit using Tel.Co. ports to
provide internal users with voice mail access. Up to four access lines can be established for
internal access. Voice mail access should be dedicated by connecting vacant Tel.Co. ports to
Classic Mail interpose jacks 1 - 4. If there are no vacant Tel.Co. jacks available, voice mail...

Page 3

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qDetermine Voice Mail Access Code
Application Design
Procedure:
Determine if the Merlin telephone lines are connected to single-line ports of a PBX or to Centrex
lines.
RequirementsThe default access code is the star key. You may need to change the Classic Mail access
code to prevent unwanted effects such as last-number-redial or hook-flash when a user is
accessing the Classic Mail on an interposed line.
i Note:Enter this information on page 10 of this package. If the Merlin Control Unit is not...

Page 4

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Determine Administrator’s Mailbox Number
Procedure:
i Note:
Procedure:
i Note:
The administrators functions must be assigned to a mailbox. This designation is assigned to
the first mailbox that is set upon the Classic Mail. The administrators function may be
subsequently transferred to another mailbox as required.
Enter this information on page 10 of this package.
General Delivery Mailbox
If required, the general delivery mailbox function can be assigned to any mailbox or may be
disabled...

Page 5

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qDetermine the Rings Before Picking Up a Transferred Call
Procedure:Determine how long the Classic Mail will wait before reconnecting with a caller after
transferring a call to an intercom.
Requirements:
After the Classic Mail transfers a call to an intercom, it will wait from one to nine rings
before informing the caller that person is not available. The caller may then leave a
message, transfer to another intercom or to the attendant. The default is four rings.
i Note:Enter this information on...

Page 6

qComplete Mailbox Assignment Worksheet
Procedure:List all mailbox owners on the Mailbox Assignment Sheets
Requirements:
Regular mailbox numbers are the same as the owner’s intercom number. Any mailbox owner
that doesnt have exclusive use of a Merlin telephone should be assigned a guest mailbox.
Guest mailboxes are numbered from 900 to 999.
i Note:Enter this information on pages 16 and 17 of this package.
Classic Mail Design Package - Page 6 

Page 7

Merlin 206,410,820 & Plus
Site Survey
CompanyContact
Street
CityState
ZipPhone(   )
C.I.N.Order #
Installing TechnicianAccount Exec.
Merlin System Information
Merlin Model:Feature Pkgs:
Power Requirements: 110 Volts A/C qGround Test:  Pass q     Fail q     (Installers Only)
i Note:Both the Merlin Control Unit and the Classic Mail should be plugged into the same power
source. Requires an area of 19 X 18 for mounting.
Merlin Tel.Co.
ConnectionsBlock Off-Site
Message Alert
Special
Services
Telephone...

Page 8

Merlin Voice Terminal Connections
Model 206
IntercomOccupiedVacant
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Model 410Model 820 & Merlin Plus
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Administrator’s Mailbox:
Password:
Admin. Password:
Telephone Emulation
Voice Mail Access Lines
Classic MailMerlin...

Page 9

Voice Terminal/Mailbox Data Sheet
(Copy this page for each mailbox)
User Name:Intercom #:
Type:
Name Spelling
Mailbox #:
Regular qGuest q
Off-Site Message Alert - Dialing Sequence:
i Script mailbox owners primary and alternate personal greetings on the back of this sheet
Classic Mail Design Package - Page 9 

Page 10

Merlin 206,410,820 & Plus
Classic Mail
Application Design
Access Code Required:
Message Lamps Required:(star)
Attendants Intercom Number:
Administrator’s Mailbox Number:
General Delivery Mailbox Number:
Business Hour Schedule
MondayTuesdayWednesdayThursdayFridaySaturday
Sunday
Open
Closed
Rings Before Answering Incoming Calls
Day Mode
Night ModeLine 1Line 2Line 3Line 4Line 5Line 6Line 7Line 8
i Note:Entering rings before answer for any single line will cause that line to ignore the Business Hour Table...
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