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Miele W 1614 Operating Instructions

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    							Disconnect the machine from the
    mains electricity supply and
    withdraw the plug from the socket
    before cleaning the machine.
    The washing machine must not
    be hosed down.
    A range of Miele branded cleaning and
    conditioning products are available to
    order from your Dealer, the Miele Spare
    Parts Department or via the internet on
    www.miele-shop.com.
    External casing and fascia
    panel
    Clean the casing with a mild
    non-abrasive cleaning agent or soap
    and water using a well wrung-out
    cloth. Wipe dry with a soft cloth.
    The drum can be cleaned using a
    suitable proprietary stainless-steel
    cleaning agent following the
    manufacturers instructions on the
    packaging.
    Do not use solvents, abrasive
    cleaners, glass cleaners or
    all-purpose cleaning agents.
    These might damage plastic
    surfaces and other components
    because of the chemicals they
    contain.Extra cleaning
    Carry out a hot wash (70°C or above)
    with powder detergent approx. every 6
    weeks to help prevent deposits building
    up in the machine. These can occur
    when washing is mainly done at low
    temperatures, and also lead to
    unpleasant smells. If you have no
    reason to wash occasionally at this high
    temperature, then run a Cottons 95°C
    programme with detergent but no
    laundry at regular intervals.
    Cleaning the detergent
    dispenser drawer
    Remove detergent residues regularly.
    
    Pull out the detergent dispenser
    drawer until a resistance is felt. Press
    down the release catch and at the
    same time pull the drawer right out of
    the machine.
    
    Clean the detergent drawer with
    warm water.
    Cleaning and care
    31
     
    						
    							Cleaning the siphon and conditioner
    channel
    1. Remove the siphon from
    compartmentand rinse under
    warm running water. Clean the
    siphon tube in the same way.
    2. Replace the siphon.
    
    Clean the fabric conditioner channel
    using a brush and warm water.
    If starching frequently, thoroughly
    clean the siphon, the siphon tube
    and the fabric conditioner channel
    regularly. A build-up of starch will
    cause them to get clogged.Cleaning the detergent dispenser
    drawer housing
    Use a bottle brush to remove
    detergent residues and limescale
    from the jets inside the detergent
    dispenser drawer housing.
    Descaling the machine
    If the correct amount of detergent is
    dispensed, the machine should not
    need to be descaled. If, however, you
    do wish to descale the machine only
    use proprietary non-corrosive descaling
    agents and strictly observe the
    instructions on the packaging.
    Cleaning and care
    32
     
    						
    							Cleaning the water inlet filters
    The washing machine has two filters to
    protect the inlet valves.
    These filters should be checked every
    six months or so, or more often if there
    are frequent interruptions to the water
    supply.
    To clean the filter in the union in the
    open end of the inlet hose:
    First turn off the stopcock.
    Unscrew the threaded union
    connecting the free end of the inlet
    hose to the stopcock.
    
    Remove the rubber seal1from the
    recess.
    
    Using pointed pliers, take hold of the
    plastic filter bar2, remove the filter
    and clean it.
    
    Put the filter and seal back in the
    reverse order and reconnect the
    hose.
    
    Turn on the stopcock and check the
    connection is watertight. If it leaks,
    tighten the connection.To clean the filter in the water inlet
    valve:
    Using pliers, carefully loosen the
    ribbed plastic nut on the inlet valve
    and unscrew.
    Use pointed nose pliers to withdraw
    the plastic filter by the bar (see
    illustration). Clean, put back and
    secure.
    The two filtersmustbe put back in
    place after cleaning.
    Cleaning and care
    33
     
    						
    							With the help of the following notes, minor faults in the performance of the
    machine, some of which may result from incorrect operation, can be put right
    without contacting the Service Department.
    Repair work to electrical appliances should only be carried out by a
    suitably qualified person in strict accordance with current local and national
    safety regulations. Repairs and other work by unqualified persons could be
    dangerous. The manufacturer cannot be held liable for unauthorised work.
    The programme does not start
    Problem Possible cause Remedy
    The display remains
    dark, and the
    Start/Stopbutton
    indicator light does not
    come on.There is no power to
    the machine.Check whether
    – the mains plug is plugged
    in and switched on.
    – the fuse or circuit breaker
    has tripped.
    You are asked to enter
    a code.Access via a code has
    been activated.Enter the code and confirm
    the entry. Deactivate the code
    if you do not wish this
    message to appear in the
    display the next time the
    machine is switched on.
    The display is dark.The display has
    switched off
    automatically to save
    energy (Standby
    mode).Press a button. Standby
    comes to an end.
    Problem solving guide
    34
     
    						
    							Fault messages in the display
    Problem Possible cause Remedy
    lights up in the
    display and
    Drain fault
    flashes.–The water outlet is
    blocked or
    restricted.
    –The drain hose has
    been fixed too high.–Clean the drain filter and
    the drain pump.
    –The maximum delivery
    head is 1 m.
    lights up in the
    display and
    Water inlet
    fault
    flashes.–The water inlet is
    blocked or
    restricted.Check whether
    –the stopcock is opened
    properly.
    –the inlet hose is kinked.
    – the water pressure is too
    low.
    lights up in the
    display and
    Waterproof
    fault
    flashes.The water protection
    system has reacted.Call the Service Department.
    lights up in the
    display and
    Technical
    fault
    flashes.There is a fault. Start the programme again.
    If the fault message appears
    again, contact the Service
    Department.
    Anti-crease
    Chk detergent
    flashes in the display.Excessive foam has
    built up during
    washing.Use less detergent next time
    and follow the manufacturers
    instructions on dosage given
    on the packaging.
    To switch off the fault message: Switch the machine off withI-On/0-Offbutton.
    Problem solving guide
    35
     
    						
    							General problems
    Problem Possible cause Remedy
    The machine shakes
    during the spin cycle.The machine feet are not
    level.Level the machine (see
    Installation).
    The laundry has not been
    spun properly and is still
    wet.The machine detected an
    imbalance during the final
    spin and reduced the
    spin speed automatically.Include both large and
    small items in the load as
    this will give better
    distribution.
    The laundry has not spun
    satisfactorily.The spin speed selected
    was too low.Select a higher spin
    speed next time.
    The pump makes strange
    noises.This is not a fault! These noises occur at the end of a
    pump sequence as a normal part of the operation.
    There is a lot of
    detergent residue in the
    detergent drawer.The water pressure is too
    low.– Clean the water inlet
    filter.
    – Select Water plus.
    Powder detergent used
    with water softeners can
    be sticky.Add washing powder
    and then add the water
    softener.
    Fabric conditioner is not
    completely dispensed or
    too much water remains
    in thecompartment.The siphon tube is not
    correctly positioned or is
    clogged up.Clean the siphon, (see
    Cleaning and care -
    Cleaning the detergent
    dispenser drawer).
    The display is in a
    different language.A different language has
    been selected in the
    Programmable functions
    - Languagemenu.Set the language you
    want. The flag symbol
    will guide you.
    When laundry is dry, it
    feels hard to the touch.Too vigorous wash action. Programme in gentle
    action and more water.
    Not enough detergent
    used.Increase detergent dose
    to prevent limescale
    build-up in laundry.
    No fabric conditioner
    usedUse fabric conditioner in
    last rinse.
    Problem solving guide
    36
     
    						
    							An unsatisfactory wash result
    Problem Possible cause Remedy
    Liquid detergent
    does not give the
    required result.Liquid detergents
    usually contain no
    bleaching agents.
    They do not remove
    fruit, coffee and tea
    stains.–Use a general purpose
    detergent containing a
    bleaching agent.
    –Pour stain removers into
    compartmentof the
    dispenser drawer and liquid
    detergent into a dispenser ball.
    –Never put stain removers and
    liquid detergent together in the
    dispenser drawer.
    Grey, greasy
    particles cling to
    washed laundry.Insufficient amounts of
    detergent were used
    to break down the
    particles of grease in
    heavily soiled laundry.– Use more detergent.
    – Before washing the next load
    run aCottons 95°Cprogramme
    with powder detergent but
    without a load.
    A stale smell is in
    the drum and on
    laundry.Low temperature
    washing.– Before washing the next load
    run aCottons 95°Cprogramme
    with powder detergent but
    without a load.
    White residues
    which look like
    powder detergent
    are seen on dark
    textiles after
    washing.The detergent
    contained compounds
    (zeolites) to aid water
    softening which are
    not soluble in water.
    They have ended up
    on the laundry.–
    Try and brush off the residues
    with a soft brush once the
    laundry is dry.
    –
    Wash dark textiles using a
    detergent which contains no
    zeolites. Liquid detergents
    usually contain no zeolites.
    –
    Use theDark garments
    programme.
    Clothes are coming
    out creased.Programme was
    overloaded.–
    Reduce quantity of clothes in
    drum.
    The wrong
    programme was used.–
    Check care labels and the
    programme chart.
    –
    Use easy iron conditioners.
    Problem solving guide
    37
     
    						
    							The drum door does not open when you press the Door button
    Possible cause Remedy
    The machine is not
    connected to the
    electricity supply and/or is
    not switched on.Insert the plug in the socket and switch on and/or
    switch the machine on with theI-On/0-Offbutton.
    The safety lock has been
    activated.Deactivate the safety lock as described in
    Changing the programme sequence - Safety
    lock.
    Access via a code has
    been activated.Deactivate the code as described in
    Programmable functions - Code.
    Power cut.Open the drum door as described in the next
    section.
    The door was not correctly
    engaged.Press hard against the lock side of the drum door
    and then press theDoorbutton.
    There is still water in the
    drum and the machine is
    unable to drain.Clean the drain filter and drain pump as described
    in the next section.
    For safety reasons the drum door cannot be opened if the suds temperature is
    higher than 55°C.
    Problem solving guide
    38
     
    						
    							Opening the drum door in the
    event of a blocked drain outlet
    and/or power failure
    Switch the washing machine off.
    There is a lever behind the detergent
    drawer fascia panel.
    Remove the lever.
    
    Use it to open the access flap.Blocked drain outlet
    If the drain outlet is blocked, up to
    25 litres of water will be retained in the
    machine.
    Caution: if laundry has been
    washed at a high temperature, water
    draining out of the machine will still
    be hot. Danger of scalding!
    Procedure for draining the machine
    Place a suitable container under the
    access flap.
    When draining water from the
    machine, donotunscrew the drain
    filter completely or take it right out.
    
    Unscrew the drain filter lid until water
    runs out.
    To interrupt the flow of water:
    
    Tighten the drain filter back up again.
    Problem solving guide
    39
     
    						
    							Once the flow of water ceases:
    Remove the drain filter completely.
    Clean it thoroughly.
    
    Remove any foreign objects (e.g.
    buttons, coins, etc.) and fluff from the
    filter housing. Turn the impeller by
    hand to check that it rotates freely.
    Any foreign object causing an
    obstruction should be removed.
    
    Put the drain filter back in place and
    secure.
    Make sure the drain filter is
    securely tightened. Otherwise there
    is a risk of water leakage during use.
    Opening the drum door
    Always make sure that the drum
    is stationary before reaching into the
    machine to remove laundry.
    Reaching into a moving drum is
    extremely dangerous.
    
    Pull the emergency release
    downwards (see illustration). The
    drum door will open.
    Problem solving guide
    40
     
    						
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