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Mitsubishi Electric Lt 40164 Owners Guide

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    							 Appendices 81
    For assistance call 1(800) 332-2119
    If prompted for a name, 4. 
    highlight a name for the 
    device and press ENTER to 
    add a check.  The device 
    itself may later override the 
    name assigned.
    Highlight 5. On and press 
    ENTER to add a check.
    Highlight 7. EXIT and press ENTER to close the New 
    Device Found screen.
    Note:  At any time after completing Auto Input Sens-
    ing, you can set the TV’s HDMI control on or off 
    in the Inputs > HDMI Control menu.
    265 Series.8.   To supplement HDMI control with 
    NetCommand IR control, see page 60.
    Many new HDMI devices have a feature called Con-
    sumer Electronics Control (CEC) or HDMI Control.  
    HDMI Control allows one device, such as the TV, to 
    control other devices, such as an A /V receiver or disc 
    player.  Use of CEC is optional.
    Each manufacturer chooses which CEC functions to 
    support so it is difficult to predict which devices and 
    features are compatible with Mitsubishi’s HDMI Control.  
    You may find that CEC functions for a specific device are 
    limited.
    To use HDMI Control, you must enable it in both 
    the TV and the device.
    In the TV.•	  Enable HDMI control from the New 
    Device Found screen or from the Inputs > HDMI 
    Control menu.
    I•	n the Device.  Most devices with HDMI CEC com-
    patibility let you turn it on or off in the device menus, 
    where it is typically listed as “HDMI Control.”
    Enabling HDMI Control of CEC Devices
    To ensure proper detection
    Power on HDMI devices before connecting them to •	
    the TV.
    Connect and set up HDMI devices one at a time.•	
    Power on the device and allow it to complete the 1. 
    power-on sequence (boot up).  Stop any playback.
    Connect the device to one of the TV’s HDMI inputs.2. 
    When the TV detects the connection, the 3. New 
    Device Found screen will appear.
    Note:  See “If the New Device Found Screen Has No 
    HDMI Control Option” on this page if there is no 
    HDMI Control option.
    New Device Found screen with HDMI Control option.  
    This screen displays only if the device’s HDMI Control is 
    enabled.
    Appendix C:  HDMI Control of CEC Devices
    If the New Device Found Screen 
    Has No HDMI Control Option
    If the New Device Found screen shows no option for 
    HDMI Control, one of these conditions applies:
    HDMI Control is turned off in the menus of the •	
    new device
    Action:
    Highlight a. EXIT and press ENTER to close the 
    New Device Found screen.
    Display the device’s setup menus and enable b. 
    the device’s CEC capabilities.
    Wait for the TV’s c. New Device Found screen 
    to appear again.
    If the d. New Device Found screen does not 
    appear, power off the device.  Power on the 
    device and wait for the New Device Found 
    screen to display with the HDMI Control 
    option.
    The HDMI cable cannot support CEC•	
    Action:
    Upgrade your HDMI cable to one that supports 
    CEC.
    The device does not have CEC compatibility•	
    Action:
    Control the device with its own remote  -
    control or program the TV’s remote control to 
    operate the device.
    265 Series. -  Use the TV’s NetCommand IR 
    control (page 60).
     
    						
    							82 Appendices
    For assistance call 1(800) 332-2119
    HDMI Control of an HDMI A/V 
    Receiver and Connected Devices
    Note: Connect the A/V receiver to the TV with an 
    HDMI cable before making other connections.
    Enable HDMI Control for the A /V receiver as 1. 
    described in “Enabling HDMI Control of CEC 
    Devices” on the previous page.
    Power on the HDMI device you wish to connect to 2. 
    the A /V receiver (such as a disc player, cable box, 
    or satellite receiver).  Allow the device to complete 
    the power-on sequence (boot up).  Stop playback if 
    the device starts playing.
    Connect the device to the A /V receiver with an 3. 
    HDMI cable.
    Select the device’s HDMI input on the A /V receiv-4. 
    er’s front panel controls or remote control.
    When the TV detects the connection, the 5. New 
    Device Found screen will appear.
    Note:  If the TV is unable to detect the device, either 
    the device’s CEC capability is not enabled or 
    the device is not CEC compatible.  Enable 
    HDMI control through the device’s menus 
    before continuing.  You may need to temporar-
    ily connect the device directly to the TV to view 
    device menus.
    Highlight 6. On and 
    press ENTER to 
    add a check.
    Highlight 7. EXIT and press ENTER to close the New 
    Device Found screen.
    Optional:  Connect the TV’s 8. DIGITAL AUDIO 
    OUTPUT to an input on the A /V receiver.  Use this 
    additional connection if:
    You want the ability to switch between the A /V •	
    receiver speakers and the TV speakers.
    You want to use the A /V receiver to listen to •	
    devices connected to the TV only, e.g., an 
    antenna input or camcorder.
    265 Series.9.   If desired, perform NetCommand IR 
    Learning to supplement CEC functions.  You must 
    first connect and place IR emitters for the devices.  
    See page 60.
    HDMI OUTOPTICAL
    AUDIO IN
    High-denition 
    DVD player
    DVD player
    Cable box
    VCR
    Y/ VIDE O
    TV
    A/V receiver with 
    HDMI output
    HDMI 
    cables
    Devices with HDMI 
    output to A/V receiver
    Optional  
    digital audio  connectionHDMI cable
    Connecting HDMI devices.  The optional digital audio 
    connection allows you to hear audio through the A/V 
    receiver from devices connected to the TV only.
    Appendix C:  HDMI Control of CEC Devices, continued
        
    						
    							 Appendices 83
    For assistance call 1(800) 332-2119
    Using HDMI Control
    As an example of using HDMI Control, press P L AY on 
    the device itself to:
    Power on the TV•	
    Switch to the device (no need to display the •	
    Input Selection menu)
    Begin play of the device•	
    Direct Keys
    Test your equipment with the TV’s remote control to 
    find additional supported commands.  See the table 
    below for commands that may be available, depending 
    on the individual device.
    CEC-enabled VCR, DVD, and DVR functions that 
    may be available:
    Record/
    Playback
    Menu 
     Navigation
    Channel 
    TuningOther
         CHGUIDE
    ENTERDigits 0–9, 
    CANCEL
    TOOLS
    Check the 
    TOOLS menu 
    for supported 
    functions.
    CANCEL 
    (to cancel)ENTER
    If you have a CEC-enabled A /V receiver, CEC-enabled 
    devices connected to the A /V receiver with an HDMI 
    cable may also be controllable.  They can be selected 
    from the TV’s Input Selection menu.
    CEC-enabled A /V receiver functions that may be 
    available:
    Try the •	VOL, MUTE, and menu-navigation keys.
    To open the A /V receiver menu, follow these steps:•	
    While watching TV, press 1. AUDIO.
    Press 2.  until the TV Speakers option displays.
    Press 3.  to select Off (to send audio to the A /V 
    receiver).
    Press 4. INPUT and highlight the A /V receiver icon 
    in the Input Selection menu.
    Press 5. TOOLS.
    Select 6. Menu from the Tools menu.
    Resolving CEC Conflicts
    Because each manufacturer selects which CEC func-
    tions to support, some devices can conflict with other 
    devices.  If control conflicts arise, you can:
    Turn off TV control of an individual CEC-enabled •	
    device (see below).
    Turn off CEC in the setup menu of one of the •	
    devices.
    Turning Off the TV’s HDMI Control of a CEC Device
    Press 1.  MENU on the TV remote control.
    Highlight 2. Inputs > HDMI Control.
    Move to the device name and press 3. ENTER to select 
    Off to turn off the TV’s ability to control the device.
    Press 4. EXIT to clear the menu.
    Inputs > HDMI Control menu
    Removing an HDMI Device
    Power off the device.1. 
    Disconnect the HDMI cable.2. 
    Press 3. MENU on the TV remote control to enter the 
    TV main menu.
    Go to 4. Inputs > Name.
    Highlight the HDMI input name and press 5. ENTER to 
    select Delete.
    Press 6. EXIT to clear the menus.
    Inputs > Name menu with Delete selected for HDMI-3.
    Appendix C:  HDMI Control of CEC Devices, continued
     
    						
    							84 Appendices
    For assistance call 1(800) 332-2119
    Cleaning Recommendations
    Normally, light dusting with a dry, non-scratching duster 
    will keep your TV clean.  If cleaning beyond this is 
    needed, please use the following guidelines:
    First, turn off the TV and unplug the power cord from 
    the power outlet.
    Occasionally clean dust build-up from the air-intake 
    grilles on the back and sides of the TV.  Clean using a 
    vacuum cleaner with a brush attachment.
    Top and Sides of the TV 
    Gently wipe down your TV with a soft, non-abrasive •	
    cloth such as cotton flannel, microfiber, or a clean 
    cloth diaper, lightly moistened with water.  Dry with 
    a second dry, soft, non-abrasive cloth.
    For oily dirt, add a few drops of mild liquid deter-•	
    gent, such as dishwashing detergent, to the water 
    used to moisten the cloth.  Rinse with a second 
    cloth moistened only with water.  Dry with a third 
    dry, soft, non-abrasive cloth.
    Screen
    I M P O R TA N T
    DO NOT apply any type of liquid to the surface of 
    the TV screen.
    Use only a soft, dry cloth to clean the LCD •	
    screen.  Do not use any liquids.
    Wipe the screen gently with an up and down •	
    motion.
    Clean the entire screen evenly, not just sections of •	
    the screen.
    General Cleaning Precautions
    DO NOT allow liquid to enter the TV through the •	
    ventilation slots or any crevice.
    DO NOT use any strong or abrasive cleaners, as •	
    these can scratch the surfaces.
    DO NOT use any cleaners containing ammonia, •	
    bleach, alcohol, benzene, or thinners, as these can 
    dull the surfaces.
    DO NOT spray liquids or cleaners directly on the •	
    TV’s surfaces.
    DO NOT scrub or rub the TV harshly.  Wipe it gently.•	
    Care of the Remote Control
    Remote Control Tips
    For longer life, use alkaline batteries.•	
    Do not mix old and new batteries.•	
    Be within 20 feet of the equipment.•	
    Do not press two or more keys at the same time •	
    unless instructed to do so.
    Do not allow the unit to get wet or become heated.•	
    Keep the unit out of direct sunlight.•	
    Avoid dropping on hard surfaces.•	
    Do not use harsh chemicals to clean.  Use only a •	
    soft, lightly moistened cloth.
    Resetting the Remote Control
    If TV mode is selected and the TV does not respond 
    properly, reset the remote control.
    Press and hold 1. POWER for several seconds until the 
    mode indicator blinks twice and goes off.
    Release the 2. POWER key.
    Press keys 3. 0   0   9   3   5 and the mode indicator will 
    blink twice when you finish entering the code.  
    When entering the code, pause for a moment 
    between each key press to ensure it is recognized.
    Low-Battery Indicator
    If you press a key and the mode indicator blinks five 
    times, replace the remote control’s batteries.
    Appendix D:  TV Care
     
    						
    							 Appendices 85
    For assistance call 1(800) 332-2119
    Reset NameWhen to UseHow to UseResulting Action
    FormatIf the picture shape 
    (aspect ratio) seems 
    incorrect, use the 
    FORMAT key to change 
    the shape of the 
    picture.
    Press FORMAT to cycle through the 
    aspect ratios available for the signal.
    The last-used format for a signal 
    type is memorized for each input.  
    The next time the same input and 
    signal type are viewed, the last-
    used format will be recalled.
    PerfectColor™/ 
    PerfecTint™ 
    Reset (265 
    Series)
    (for the single 
    input currently 
    being watched)
    When the color 
    intensities seem out 
    of balance, use the 
    PerfectColor/PerfecTint 
    reset to reset the color 
    balances to the original 
    factory settings.
    Both PerfectColor and 
    PerfecTint are reset at 
    the same time.
    While viewing the input to be 1. 
    reset, press MENU and go to 
    Picture > Perfect.
    Press 2. ENTER to display the 
    PerfectColor adjustment screen.
    Press 3. CANCEL to reset the colors.
    All PerfectColor/PerfecTint 
    sliders are reset to the original 
    center position.  The PefectColor/
    PerfecTint settings for other 
    inputs remain unchanged.
    A /V Memory 
    Reset
    (for the single 
    current input)
    When audio and/
    or video settings for 
    a single input seem 
    incorrect, use A /V 
    Memory Reset to 
    return the input to 
    the original factory 
    settings.
    During General TV Viewing
    While viewing the input to reset, 1. 
    press MENU and go to Picture > 
    Reset.
    Press 2. ENTER to highlight Reset.
    Press 3. ENTER again to reset.
    While Using VUDU Movies and 
    Some VUDU Apps
    Press TOOLS and 3.
    All Audio and Video settings for 
    the individual input are reset 
    except for the global settings 
    for audio Balance, Listen To, 
    Language, True 120 Hz/True 240 
    Hz, and settings in the Picture > 
    Advanced menu.
    TV Reset Comparison Guide
    You can resolve many common TV problems using 
    the reset functions described in the following table.  
    See also the troubleshooting suggestions later in this 
    appendix.
    I M P O R TA N T
    Before you change sound or picture settings:  If 
    picture or sound settings seem wrong for a broadcast 
    channel (a channel from the ANT input, a cable box, or 
    satellite receiver), first check other channels from the 
    same input before changing settings.  If most other 
    channels from the same input seem correct, there is 
    likely a problem with the broadcast rather than with the 
    TV.  Use care in this case, as changes you make to fix 
    problems on individual channels also affect all other 
    channels on the same input.
    Appendix E:  Troubleshooting
    Service and Customer Support
    Service
    If you are unable to correct a problem with your TV, 
    consult your Mitsubishi dealer or Mitsubishi Con-
    sumer Relations at (800) 332-2119.
    •	 DO	NOT	adjust	any	controls	other	than	those	
    described in this Owner’s Guide.
    •	 DO	NOT	remove	the	protective	back	cover	of	
    your TV.
    Customer Support
    •	 To	order	replacement	or	additional	remote	con-
    trols, visit our website at www.mitsuparts.com or 
    call (800) 553-7278.
    •	 For	questions:
     Call Consumer Relations at 800-332-2119.
     E-mail:  [email protected]
     Website:  www.mitsubishi-tv.com
     
    						
    							86 Appendices
    For assistance call 1(800) 332-2119
    Reset NameWhen to UseHow to UseResulting Action
    A /V Reset
    (for all inputs)
    To reset audio and 
    video adjustments for 
    all inputs to the original 
    factory settings.
    While viewing the TV, press the 
    control-panel buttons INPUT and 
    VOLUME DOWN at the same time for at 
    least two seconds.
    All Audio and Video settings are 
    returned to the original factory 
    settings, including global settings 
    not affected by Picture > Reset.
    Channel 
    Memorization
    To erase and 
    re-memorize channels 
    on the ANT input.
    While viewing the TV, press 1. 
    MENU to display the main menu.
    Navigate to the 2. Setup > 
    Channel menu.
    Highlight the reception mode, 3. 
    e.g. Ant Air.
    Select 4. All channels.
    Highlight 5. Scan.
    Press 6. ENTER to start channel 
    memorization.
    All previously memorized chan-
    nels for the antenna input are 
    erased and a new set of memo-
    rized channels is created.  To 
    add or delete individual channels, 
    see the Setup > Channel > Edit 
    menu instructions on page 53. 
    Lock Menu 
    Pass Code
    To change your Lock 
    menu pass code
    See the cutout page from Appendix B, 
    page 79.
    Allows establishment of a new 
    code.
    Control-Panel 
    Lock Release
    To re-enable the 
    control-panel buttons 
    after activation of the 
    Control-Panel Lock
    Press and hold the INPUT button on 
    the control panel for ten seconds.  If 
    the TV is powered off, you can then 
    press the POWER button to turn it on.
    Allows the control panel to be 
    unlocked if the remote control is 
    misplaced.
    Auto Input 
    Sensing for 
    HDMI
    If the New Device 
    Found screen does 
    not appear when you 
    connect an HDMI 
    device.
    Disconnect the HDMI device.1. 
    Delete the HDMI input in the 2. 
    Inputs > Name menu (see page 
    55).
    Power on and connect the new 3. 
    device.
    The New Device Found screen 
    will display.
    System ResetIf the TV does not turn 
    on or off, does not 
    respond to the remote 
    control or control-
    panel buttons, or has 
    audio but no video.
    Press and hold the POWER button on 
    the control panel for ten seconds.
    The TV will turn off.  Power on the 
    TV and the green LED will flash 
    quickly for about one minute.  The 
    changes you made most recently, 
    before using SYSTEM RESET, may 
    be lost.
    TV Reset
    I M P O R TA N T:  
    Use this reset 
    only if other 
    troubleshooting 
    has been unsuc-
    cessful.
    To reset all consumer-
    accessible settings 
    and all memories to 
    the original factory 
    defaults.
    Use TV Reset if the TV 
    can respond to con-
    trols but TV behavior is 
    abnormal.
    CAUTION:  All owner-
    performed setups and 
    adjustments will be 
    erased.
    While viewing the TV, press 1. 
    MENU to display the TV main 
    menu.
    With the main menu displayed, 2. 
    press number keys 1  2  3 to 
    display the Reset menu.
    READ THE ON-SCREEN 3. 
    WARNING AND INSTRUC-
    TIONS.
    If you do not wish to use this •	
    reset, press EXIT or MENU to 
    back out.
    If you do wish to use the •	
    reset, press ENTER to erase 
    all memories and settings.
    The TV will start the initialization 
    process and then turn off.  
    Power on the TV and the front 
    green LED will start flashing.  All 
    memory and settings outlined in 
    this Owner’s Guide will need to 
    be set again.
    Appendix E:  Troubleshooting, continued
     
    						
    							 Appendices 87
    For assistance call 1(800) 332-2119
    Appendix E:  Troubleshooting, continued
    General TV Operation
    SymptomRemarks
     1.The TV remote control does not work.Check that the batteries are fresh and installed correctly.•	
    Check that the control mode on the remote is set to TV.•	
    Be no more than 20 feet from the TV when using the remote control.•	
    Program the remote control to operate the TV or other device.•	
    Reset the remote control.  See •	“Resetting the Remote Control,”  
    page 84.
     2.When I try to use the remote control, the POWER 
    key blinks five times.
    Replace the batteries.
     3.TV does not respond to the remote control or 
    to control-panel buttons and TV will not power 
    on or off.
    Unplug the AC power cord for 10 seconds.•	
    Press and hold the •	POWER button on the control panel to 
    perform system reset.
     4.When a device is selected from the Input 
    Selection menu, the screen is blue or black (no 
    signal source).
    •	 Make	sure	the	selected	device	is	turned	on.
    •	 Begin	play	of	the	device.
     5.You have forgotten your Lock menu pass code.See “Bypassing the Parental Lock”, Appendix B.
     6.Rating restrictions are not working.Open the Lock > Parental menu and:
    •	 Verify	that	the	ratings	locks	are	active.
    •	 Check	the	Lock	Time/Unlock	Time	to	check	if	rating	restric-
    tions are disabled.
    •	 Rating	restrictions	apply	only	to	content	on	the	ANT	input.
     7.On-screen displays appear each time you 
    change a function.
    Normal TV operation.
     8.A warning message appeared on screen 
    stating, “TV will shut down in a few seconds.  
    Please check if the air flow is blocked.”
    •	 Internal	TV		temperature	has	exceeded	proper	levels.		Cool	
    the room.
    •	 The	TV	has	overheated.		Clear	blocked	air	vents	and	ensure	
    at least four inches of clearance on all sides of the TV.
     9.I have turned on CEC for my HDMI devices but 
    control is erratic and I wish to disable it.
    First •	turn off the TV’s HDMI control for the specific device.  
    Open the Inputs > HDMI Control menu, select the device, 
    select Off.
    Disable CEC on the device itself.  See the device’s instruc-•	
    tions.
    If the problem persists, do the following:•	
    Disconnect the device from the TV.1. 
    Open the 2. Inputs > Name menu and select Delete for 
    the device.
    Reconnect the device to the TV and Auto Input Sensing 3. 
    will recognize the device with CEC disabled.
    Reset NameWhen to UseHow to UseResulting Action
    VUDU
    Reset VUDU 
    Account Pass-
    word
    You have forgotten 
    your account pass-
    word.
    Using a computer, go to 
    www.VUDU.com.
    Reset your account password 
    from the VUDU website (requires 
    access to e-mail).
    VUDU
    Reset Parental 
    Controls Pass 
    Code
    You have forgotten 
    your pass code.
    Call VUDU Customer Care at 
    1-888-554-VUDU (8838).
    VUDU Customer Care will reset 
    your pass code.
     
    						
    							88 Appendices
    For assistance call 1(800) 332-2119
    Appendix E:  Troubleshooting, continued
    TV Channels
    SymptomRemarks
     1.The TV takes several seconds to respond to 
    channel changes.
    It is normal for digital channels to take longer to tune in.•	
    Press •	ENTER after entering a channel number to minimize 
    delays.
    Use a 4-digit number for an over-the-air digital channel.•	
    Use a 6-digit number for digital cable channels if your cable •	
    service is able to recognize 6-digit channel numbers.
     2.You cannot access a channel.Use number keys instead of •	CH.
    Be sure the channel you want to view is in memory.•	
    Check that the TV is switched to the correct device or •	
    antenna for that channel by pressing the INPUT key.
    Make sure the •	Lock > Parental menu lock is set to Off.
    If you cannot tune to a virtual digital channel even though the •	
    TV has already memorized digital channels, tune to the physi-
    cal channel number used by the broadcaster.  The virtual 
    channel will then be automatically added to memory.
    You may be trying to tune to an analog channel that is no •	
    longer broadcasting.
     3.When ChannelView list is displayed, informa-
    tion appears incomplete
    Press •	INFO to update the display for the highlighted channel.
    Program information is displayed only for the currently tuned •	
    channel.
    Available information is sent from the broadcaster or cable •	
    provider.  No other data is available.
    Make sure the TV clock is set correctly.•	
    TV Power On/Off
    SymptomRemarks
     1.TV takes an excessively long time to power 
    on.
    When powered on, the TV needs time to boot up, just as a com-
    puter does.
     2.You cannot program the TV to turn on auto-
    matically (Timer function)
    The TV may be locked.•	
    The clock may not be set.•	
     3.TV turned itself off and the light on the front 
    panel started to blink.
    Momentary power fluctuation can cause the TV to turn off •	
    to prevent damage.  Wait for the green light to stop flashing 
    and turn the TV on again.
     If the TV does not stay on, press the •	POWER button on the 
    control panel for at least eight seconds to perform System 
    Reset.  If this happens frequently, obtain an AC line power 
    conditioner/surge protector.
    An unusual digital signal may have been received, triggering a •	
    protection circuit.  Wait for the light to stop flashing and turn TV 
    on.
     4.TV will not power off.Press the POWER button on the control panel for ten seconds to 
    perform System Reset.
     
    						
    							 Appendices 89
    For assistance call 1(800) 332-2119
    Appendix E:  Troubleshooting, continued
    Picture
    SymptomRemarks
     1.Picture does not look like a high-definition 
    picture.
    Not all signals are high-definition signals.  To receive high-defini-
    tion programming from your cable or satellite provider, you must 
    subscribe to the provider’s high-definition service.   Some over-
    the-air broadcasts are in high-definition and can be received with 
    a high-quality antenna suited to your location.
     2.TV has sound but no picture.Press •	MENU on the remote control.  If the menu displays, 
    then there is a problem with the incoming signal.
    Check that all video inputs are plugged in firmly.•	
    Press and hold the •	POWER button on the control panel for ten 
    seconds to perform System Reset.
     3.You cannot view a picture when playing a 
    VHS tape.
    Check your VCR’s owner’s guide for further troubleshooting. 
     4.VCR or DVD player’s on-screen menus jitter 
    up and down.
    Stop playback.  Possible cause:  Many VCRs and DVD players 
    provide on-screen menus at only half-resolution that may 
    appear to jitter up and down.
     5.When viewing a stopped VCR, white lines 
    are rolling on the screen.
    •	 Turn	off	video	mute	for	the	VCR.
    •	 Begin	playing	the	tape.
    •	 Change	the	VCR	input	from	Line	1	to	the	VCR	antenna	input.
     6.A color program appears as a black and 
    white image, or the colors are dim, or the 
    screen is black.
    The PerfectColor color balance has been incorrectly set.  Reset 
    the PerfectColor balance.
     7.Picture from an HDMI input is noisy (poor 
    quality).
    Upgrade a standard (unmarked) HDMI cable to a high-speed 
    HDMI cable.
     8.The image from a computer appears dis-
    torted when viewed on the TV.
    Normal TV operation.  The TV does not correct distortion in •	
    the picture from a computer because the correction process 
    may cut off the edges of the image.
    The aspect ratio may be wrong for the image.  Press •	FORMAT 
    to change.
     
    						
    							90 Appendices
    For assistance call 1(800) 332-2119
    Appendix E:  Troubleshooting, continued
    Sound 
    SymptomRemarks
     1.There is no sound even when the 
    volume is turned up.
    •	 Check	if	the	MUTE key is on.
    •	 The	TV’s	analog	Listen to setting may be set to SAP (analog 
    program from the ANT input) but no SAP is being broadcast.
    •	 Check	that	the		Sound > Audio > TV Speakers option is set to On 
    to hear sound from the TV speakers.  Possibly the TV Speakers 
    option is Off or set to Center but there is no A /V receiver con-
    nected.
    •	 If	using	an	A /V	receiver,	check	that	the	Sound > Audio > TV 
    Speakers option is set to Off to hear sound from the A /V receiver 
    speakers.
    •	Press and hold the POWER button on the control panel for 10 
    seconds to perform System Reset.
    • The language selected in the Setup > Antenna Digital Audio 
    menu is not being broadcast for the current program.
     2.The sound does not match the screen 
    picture.
    The TV’s analog Listen to setting may be set to SAP (analog program 
    from the ANT input).
     3.The sound from my A /V receiver does 
    not match the screen picture (I should 
    hear the correct audio from my A /V 
    receiver).
    Check that •	DIGITAL AUDIO OUTPUT and/or AVR/SURROUND 
    OUTPUT on TV’s connection panel is connected to the A /V 
    r e c e i v e r.
    Without this connection, devices connected only to the TV (and 
    not the A /V receiver) can be heard only from the TV speakers.  
    Note that this includes the ANT input, a device (such as a 
    camcorder) connected to the TV, and any other device sending 
    audio to the TV only.
    If using a NetCommand-controlled A /V receiver, NetCommand •	
    may be selecting the wrong A /V receiver audio input.  Check the 
    A /V receiver’s NetCommand setup in the Inputs > AVR menu.
     4.Cannot select an audio-only device; it 
    does not appear in the Input Selection 
    menu.
    Plug an unused video plug into the Y/ V I D E O jack to activate Auto 
    Input Sensing.  Assign the name C D/Au d i o or MP3 to make the 
    audio device selectable in the Input Selection menu.
    .5.Sound is coming from the TV speakers 
    instead of the A /V receiver.
    Connect the TV’s •	AUDIO OUT to the A /V receiver.
    Change TV Speakers setting to •	Off or Center.
     
    						
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