Motorola I30sx User Guide

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Using Voice Mail
Transferring Calls to Voice Mail
Using Voice Mail
Logging into Voice Mail
To log into Voice Mail, you must first access the Message Center on your 
phone.
If MESG is one of your display options:
If MESG is not one of your display options:
The Message Ctr screen displays numbers of new and total Voice Mail 
messages.Press 
r or press C under NO while your phone is ringing to transfer 
incoming calls directly to Voice Mail. The 
y icon will appear on the 
idle screen to remind you that you have a stored Voice Mail message.
From the idle screen, press 
C under MESG. 
1From the idle screen, press q. 
2Press R to scroll to Messages.
3Press C under SELECT.
g 
						

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From the Message Ctr screen, log into Voice Mail:
NOTE: You must receive a message before you can access Voice Mail 
for the first time from your i30sx phone. (Tip: You can leave 
yourself a message.)
Main Voice Mail Menu
You are at the main Voice Mail menu when you hear the options listed below. 
To play your messages, press 1
. (This option plays only if you have new 
or saved messages.)
To record a message, press 2.
To change your greeting, press 3.
To access your personal options press 4.
If you press * while you are in a sub-menu, you will go to the previous menu. 
If you press **, you will go to the main Voice Mail menu.
From the main Voice Mail menu, press # to exit Voice Mail. At any time, you 
may end the call by pressing 
s.
Playing Messages
When you receive a new Voice Mail message, you can either listen to it 
immediately or later. Press C under CALL to listen now or press C under 
EXIT to listen later.
1Press S to scroll to Voice Mail. The numbers of new and total Voice 
Mail messages display.
2Press C under CALL to log into Nextel Voice Mail. Calling displays 
as you are connected to the network.
NOTE: If your hear a message that says, “Enter the phone number 
of the subscriber you are trying to reach,” enter your own
10-digit Nextel Personal Telephone Number. When the 
greeting plays, press 
* to receive a password prompt.
3When prompted, enter your password.  
						

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Using Voice Mail
Options available while listening to your messages:
Options available while a message is playing or after it has played:
Saving and Deleting Messages
While a message is playing or after you have finished listening to it, you can 
save it or delete it. To save a message, press 9. To delete a message, press 7. 
To have messages automatically saved, see “Automatic Playback” on page 89.
Messages that are not saved or deleted remain in your mailbox as new messages. 
All messages are automatically deleted after 30 days.
Replay previous six seconds.Press 1 
Rewind to beginning of message.Press 11
Pause/continue the current message.Press 2
Fast forward 6 seconds.Press 3
Fast forward to end of message.Press 33
Play the date and time stamp.Press 55
Copy the message to another subscriber. 
(See “Recording, Copying and Replying 
to Messages” on page 90.)Press 6 
Delete the message.Press 7 
Reply to a message.Press 8
Save the message.Press 9
Skip to the next message.Press #  
						

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Recovering Deleted Messages
To retrieve deleted messages, press *3. This option only applies to the 
current Voice Mail session. If you end the call, the messages will be 
permanently deleted.
Changing Your Password
To change your current password:
NOTE: If you forget your password, contact Customer Care.
Recording Your Name
When you send, reply to, or copy a message, your name response precedes the 
message. To record or re-record your name at any time:
IMPORTANT:After exiting the Voice Mail session, you 
cannot recover deleted messages.
1From the main Voice Mail menu, press 4 to access Personal Options.
2Press 4 to access Personal Preferences.
3Press 1 to modify password.
4Enter your new password. This password must be all numbers. It must 
be 4 to 7 digits long.
5Press ** to return to the main menu.
IMPORTANT:For security purposes, it is recommended that 
you do not choose sequential or repeated digits 
like 1-2-3-4 or 5-5-5-5 for your password.
1From the main Voice Mail menu, press 4 to access Personal Options.
2Press 4 to access Personal Preferences.
3Press 3 to access the Record Your Name option.
4Press 2 to record your name. 
						

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Advanced Voice Mail Features
Recording Your Active Greeting
Through Nextel Voice Mail service, there are a number of ways in which people 
can reach you. You may want to include one or all of the following options in 
your greeting so that callers will know they are available. 
Press 1 to send a numeric message.
Press 2 to send an operator assisted message. (This option is available 
only if you are a subscriber of Operator Assisted Messaging. Contact 
Nextel Customer Care for more information.)
Press # to skip the greeting and record a message immediately. 
To record or alter your greeting at any time:
Advanced Voice Mail Features
Multiple Greetings
Nextel Voice Mail service allows you to have up to five different greetings. You 
can designate which greeting will be your active greeting at any given time. For 
example, instead of your regular greeting, you may wish to activate a different 
greeting for days when you are out of the office or on vacation.
The greeting that was recorded during your initial Voice Mail box setup is 
Greeting 1. This is your default active greeting.
5Press **to return to the main menu.
1From the main Voice Mail menu, press 3 to change your greeting.
2Press 1 to play, press 2 to record or re-record, or press 3 to delete 
your active greeting.
3Record your greeting and press # when you have finished.
4Press ** to return to the main menu. 
						

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Recording Additional Greetings
To record additional greetings:
Selecting Your Active Greeting
To select your active greeting:
Greetings Schedule
You can choose to have your greetings automatically activated based on a pre-
determined time schedule. By activating the Greeting Schedule, Greetings 1, 2 
and 3 will automatically play according to the time schedule listed below.
1From the main Voice Mail menu, press 3 to access the Greetings 
menu.
2Press 4 to modify greetings.
3Enter the greeting number you wish to create or modify.
4Press 2 to record a greeting.
5Record your greeting and press # when you have finished.
6Press ** to return to the main menu.
1From the main Voice Mail menu, press 3 to access the Greetings 
menu.
2Press 3 to select another greeting to be active.
3Enter the number of the greeting that you would like to be active.
4The system will confirm your active greeting number.
5Press 1 to play your active greeting.
6Press ** to return to the main menu.
Greeting 1Evenings and 
We e k e n d s5 : 0 0  p m  - - 7 : 5 9  a m ,  M o n d a y  - -  F r i d a y                             
24-hours, Saturday and Sunday 
						

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Advanced Voice Mail Features
Activating Your Greeting Schedule
To activate the greeting schedule:
Automatic Playback
By default, the playback mode of your Voice Mail service is set to Normal. 
Nextel’s Automatic Playback feature automatically plays and saves new 
messages when you log in. To activate Automatic Playback:
Greeting 2Weekday 
Mornings8:00 am -- 11:59 am
Monday -- Friday
Greeting 3Weekday 
Afternoons Noon -- 4:59 pm 
Monday -- Friday
1From the main Voice Mail menu, press 3 to access the Greetings 
menu.
2Press 9 to activate your greeting schedule.
3Press ** to return to the main menu.
1From the main Voice Mail menu, press 4 to access Personal Options.
2Press 4 to access Personal Preferences.
3Press 2 to access Playback Preferences.
4Press 2 to switch between Automatic and Normal Playback.
5Press ** to return to the main menu. 
						

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Changing the Playback Order of Messages
With Nextel Voice Mail service, you can select the order in which you want 
unheard messages to be played. You may listen to the last received message 
first, or you may listen to the first received message first. To select the order in 
which new messages should be played:
Recording, Copying and Replying to Messages
These functions allow you to record and send, reply to, or copy a message to an 
assigned destination address or Group List number.
If you record a complete or partial message, but do not send it, Nextel Voice 
Mail service will refer to this message as an “in preparation” message. Before 
sending messages you may want to see “Creating Group Lists” on page 92. 
To record and send a message:
1From the main Voice Mail menu, press 4 to access Personal Options.
2Press 4 to access Personal Preferences.
3Press 2 to access Playback Preferences.
4Press 1 to switch between the playback orders.
5Press ** to return to the main menu.
1From the main Voice Mail menu, press 2 to record a message.
2Record your message and press # to end the message.
3Press 9 at the prompt to indicate that you want to send the message or 
press 5 for Delivery Options.
4Enter the mailbox number and/or group list number(s). (A mailbox 
number is the 10-digit Nextel Personal Telephone Number of a Nextel 
customer. The name of the recipient plays if it is recorded.)
5Press # to send.
6Press ** to return to the main menu. 
						

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Advanced Voice Mail Features
NOTE: You can only send messages using this method to Nextel 
customers in your home market.
Delivery Options
After you have created a message, you can assign the message to a category 
before you send it. Below is a list of the options that can be applied to a 
message:
To set a special delivery option:
UrgentRecipient will hear this message before other 
messages.
PrivateRecipient cannot copy the message to another 
mailbox or phone number.
Notification of Non-
DeliveryYou will be notified if the recipient has not listened 
to your message by a certain date and time.
Future DeliveryYou can specify a time and date (up to three months 
in advance) for the message to be delivered. (See 
“Time and Date Charts” on page 95.)
Important: Once a message has been sent for future 
delivery, it cannot be retrieved or deleted.
1After recording your message but before sending it, press 5 for 
Delivery Options.
2Press the number that corresponds with the desired delivery option:
Press 1 for Urgent.
Press 2 for Private.
Press 3 for Notification of Non-Delivery. At prompt, specify time 
and date.
Press 4 for Future Delivery of Messages. At prompt, specify time 
and date.
Press 9
 to send the message immediately.
3The list of options will be presented again. Select an additional option 
or press 9 to send the message. 
						

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Working With Group Lists
The Group List feature enables you to create a list and assign it a unique name. 
Then, you can add mailbox numbers, group lists or individuals — by name — to 
the list. Once you create a list you can send a voice message to everyone on the 
list by entering the group list number. You can have up to 40 group lists. Each 
list can hold up to 50 addresses. 
Creating Group Lists
To set up a Group List: 
4Enter the destination mailbox or Group List number of the recipient(s).
5Press # to send.
6Press ** to return to the main menu.
1From the main Voice Mail menu, press 4 to access Personal Options.
2Press 2 to access your Group Lists.
3Press 2 to create a Group List.
4Enter the one- or two-digit group list number and press #.
5Record a name for the list and press #.
6Select group members by mailbox number, Group List, or name.
7Press # to save all entries added to the list.
8Press ** to return to the main menu.