NEC Call Forward Control Installation And Operations Manual

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Call Forward Control - Installation & Operations Manual ADMINISTRATOR MAIN MENU INTRODUCTION
HARD FORWARD CONTROL
OVERVIEWThe Hard Forward Control option on the Administrator Main Menu is used to 
add, remove, or make changes to the to Hard Forward Control Groups and Patterns.
Figure 3-10   Hard Forward Control Option
Procedure
The Hard Forward Control Menu contains the following options:
Groups -
Each Hard Forward Group has a unique group index which is referenced by the 
Extensions record, a group name, and a pattern index that specifies the Hard 
Forward Pattern used by the group. The Groups option is used to create, delete, 
modify, view and print Hard Forward Groups.
Patterns -
Each Hard Forward Pattern has a unique pattern index which is referenced by the 
Hard Forward Group record, and a list of destination extensions and time index 
values. The Patterns option is used to create, delete, modify, view and print Hard 
Forward Patterns.
CFC Administrator                                                     Fri Apr 1 16:10 pm
***Main Menu***
E
xtensions
H
ard Forward Control
C
all Routing Control
T
ime Parameters
S
pecial Events
V
alidate and Install
Q
uit
Arrow keys to move cursor,  to sel(1)
(2)
 *** Hard Forward Control Menu *** CFC Administrator
Fri Apr 1 16:10 pm
Groups
Patterns
Quit
Arrow keys to move cursor,  to select,  to quit
Action Result
On the Main Menu, type h to select the Hard 
Forward Control option.(1)The Hard Forward Control screen is dis-
played. (2)
Refer to the following pages for information 
and instructions in the use of each command.
To exit the Hard Forward Control option, 
type q to select the Quit command.The Main Menu is redisplayed. 
						

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ADMINISTRATOR MAIN MENU INTRODUCTION Call Forward Control - Installation & Operations Manual
Quit -
The Quit option exits the Hard Forward Control Menu and returns to the Main 
Menu.
HARD FORWARD GROUPS
OVERVIEWThe Groups option on the Hard Forward Control Menu is used to add, remove, or 
make changes to the Hard Forward Groups.
Figure 3-11   Hard Forward Groups Option
Procedure
Hard Forward Group Information
Each Hard Forward Group record contains a unique index which identifies the 
group, a group name, and a pattern index which specifies the Hard Forward Pattern 
that is used by the group.
CFC Administrator                                                     Fri Apr 1 16:10 pm
***Main Menu***
E
xtensions
H
ard Forward Control
C
all Routing Control
T
ime Parameters
S
pecial Events
V
alidate and Install
Q
uit
Arrow keys to move cursor,  to sel(1)
(2)
 *** Hard Forward Control Menu *** CFC Administrator Fri Apr 1 16:10 pm
Groups
Patterns
Quit
Arrow keys to move cursor,  to select,  to quit
***Hard Forward Groups***
Group Index:
CFC Administrator                                                                Fri Apr 1 16:10 pm
Add            Delete            Modify            View            Print            QuitGroup Name:
Pattern Index:(3)
Action Result
On the Main Menu, type h to select the Hard 
Forward Control option.(1)The Hard Forward Control screen is dis-
played. (2)
On the Hard Forward Control screen, type g to 
select the Groups option. (2)The Hard Forward Groups screen is dis-
played. (3)
Refer to the following pages for information 
and instructions in the use of each command.
To exit the Hard Forward Groups option, type 
q
 to select the Quit 
command.
The Hard Forward Control screen is re-
displayed. 
						

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Call Forward Control - Installation & Operations Manual ADMINISTRATOR MAIN MENU INTRODUCTION
OVERVIEW (Cont.) Commands
The Hard Forward Groups command line provides options to add or remove Hard 
Forward Group definitions, change an existing group definition, display group data 
for on screen viewing, or print a hardcopy of either the displayed group definition, 
a selected range of group definitions, or the entire file of group definitions.
Expanded Display
Press the TA B key or the Ctrl-V key combination while in the Hard Forward 
Pattern Index field to display the Hard Forward Pattern description used by the 
group. Press ESC to return to the Hard Forward Groups screen. 
						

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ADMINISTRATOR MAIN MENU INTRODUCTION Call Forward Control - Installation & Operations Manual
ADD A HARD FORWARD GROUP
The Add command on the Hard Forward Group screen is used to add a Hard 
Forward Group definition to the database. Note that a Hard Forward Pattern must 
be added before a Hard Forward Group may be added.
Figure 3-12   Add A Hard Forward Group
Procedure
***Hard Forward Groups***
Group Index:
CFC Administrator                                                                Fri Apr 1 16:10 pm
Add            Delete            Modify            View            Print            QuitGroup Name:
Pattern Index:(1)
***Hard Forward Groups***
Group Index:
CFC Administrator                                                                Fri Apr 1 16:10 pm
 to return to command lineGroup Name:
Pattern Index:(2)
Action Result
On the Hard Forward Groups menu, type a to select 
the Add command. (1)The first field is highlighted for data entry. (2)
Type data to the fields according to the definitions 
below, pressing ENTER after each entry:
Field
 
Group Index
Group Name
Pattern IndexDefinition
–The group identifying number, up to 3 digits in 
length and referenced by the Extensions option 
under the Main Menu.
–The group name; up to 30 characters.
–The index to the Hard Forward Pattern used by 
this group.
When ENTER is pressed from the last field, the 
message “Do you want to add this? (Y/N)” is dis-
played.
Type Y and press ENTER to add the Hard Forward 
Group or N and press ENTER to cancel it.The Hard Forward Groups data entry screen is 
cleared, and the cursor is positioned on the original 
command line. 
						

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Call Forward Control - Installation & Operations Manual ADMINISTRATOR MAIN MENU INTRODUCTION
DELETE A HARD FORWARD GROUP
The Delete command on the Hard Forward Groups screen is used to remove a Hard 
Forward Group from the database.
Figure 3-13   Delete A Hard Forward Group
Procedure
(1)
***Hard Forward Groups***
Group Index:
CFC Administrator                                                                Fri Apr 1 16:10 pm
Add            Delete            Modify            View            Print            QuitGroup Name:
Pattern Index:
1
2
3
6
Group Index
 Bottom
Enter Extension:
Up/Down Arrows to move,  to select,  to quit (2)
Group Name Pattern Index
Human Resources
Marketing
Accounting
Traffic3
4
2
1
***Hard Forward Groups***
Group Index:
CFC Administrator                                                                Fri Apr 1 16:10 pm
Do you want to delete this> (Y/N)Group Name:
Pattern Index:(3)
1
Human Resources
3
Action Result
On the Hard Forward Groups screen, type d 
to select the Delete command. (1)A Hard Forward Group Index entry field is 
displayed below and, at the top of the screen, 
a highlighted Hard Forward Group heading 
is displayed. 
Type the Hard Forward Group Index at the 
prompt and press ENTER. To display all 
groups, leave the group index field blank and 
press ENTER. The “*” may be included in 
the group index field as a wild card (“1*” will 
display all groups that start with “1”).All of the matching Hard Forward Group de-
scriptions in the database are displayed. (2)
Use the Up and Down Arrow keys to select 
the Hard Forward Group to delete, then press 
ENTER to delete the group.The Hard Forward Groups screen displays 
field data for the selected group, and the con-
firmation “Do you want to delete this? (Y/
N)” is displayed. (3)
Type Y and press ENTER to confirm the de-
letion or N and press ENTER to cancel it.The fields are cleared, and the cursor is posi-
tioned on the original command line. 
						

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MODIFY A HARD FORWARD GROUP
The Modify command on the Hard Forward Groups screen is used to make 
changes to a Hard Forward Group.
Figure 3-14   Modify A Hard Forward Group
Procedure
***Hard Forward Groups***
Group Index:
CFC Administrator                                                                Fri Apr 1 16:10 pm
Add            Delete            Modify            View            Print            QuitGroup Name:
Pattern Index:(1)
1
2
3
6
Group Index
 Bottom
Enter Extension:
Up/Down Arrows to move,  to select,  to quit (2)
Group Name Pattern Index
Human Resources
Marketing
Accounting
Traffic3
4
2
1
***Hard Forward Groups***
Group Index:
CFC Administrator                                                                Fri Apr 1 16:10 pm
 to return to command lineGroup Name:
Pattern Index:(3)
1
Human Resources
3
Action Result
On the Hard Forward Groups screen, type m 
to select the Modify command. (1)A Hard Forward Group entry field is dis-
played at the bottom of the screen, and a 
highlighted Hard Forward Group heading is 
displayed at the top of the screen.
Type the Hard Forward Group Index at the 
prompt and press ENTER. To display all 
groups, leave the group index field blank and 
press ENTER. The “*” may be included in 
the group index field as a wild card (“1*” will 
display all groups that start with “1”).All the matching Hard Forward Groups in 
the database are displayed. (2)
Use the Up and Down Arrow keys to select 
the Hard Forward Group to be modified, then 
press ENTER to modify the record.The contents of the selected record are dis-
played. (3)
Use the Up and Down Arrow keys to move 
between the Hard Forward Group fields. The 
Backspace key may be used to erase existing 
data. Type new data where necessary and 
press ENTER after each entry.After the last entry, the message “Do you 
want to save changes? (Y/N)” is displayed.
Type Y and press ENTER to save the chang-
es, or type N and press ENTER to cancel 
them.The fields are cleared, and the cursor is posi-
tioned on the command line. 
						

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MODIFY A HARD FORWARD GROUP (CONT)
Database Search
The Hard Forward Group Index cannot be changed since it is the key to the record. 
A change in this field means either another existing record or a new record is being 
entered. After the Hard Forward Group Index is entered, CFC searches the 
database for the corresponding record and displays it. If it does not exist in the 
database, CFC displays a prompt requesting the entry of a different group index. 
						

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ADMINISTRATOR MAIN MENU INTRODUCTION Call Forward Control - Installation & Operations Manual
VIEW HARD FORWARD GROUPS
The View command on the Hard Forward Groups screen is used to display a 
selected range of Hard Forward Group definitions for on-screen viewing or 
printing.
Figure 3-15   View Hard Forward Groups
Procedure
***Hard Forward Groups***
Group Index:
CFC Administrator                                                                Fri Apr 1 16:10 pm
Add            Delete            Modify            View            Print            QuitGroup Name:
Pattern Index:
Start value: 1
 to return to command line End value: 20
Search Key: Group                Pattern                Name(1)
(2)
(3)
1
2
3
6 Group Index Group Name Pattern Index
Human Resources
Marketing
Accounting
Traffic3
4
2
1
D
ownPage          U
pPage         S
earch         T
op         B
ottom         P
rint         Q
uit
End Of File
Top Of File
*** Hard Forward Groups ***
Action Result
On the Hard Forward Groups screen, type v to se-
lect the View command.(1)A window requests the search key and 
the starting and ending values for the 
range. (2) 
Use the Spacebar or Left and Right Arrow keys 
to select a search key, then press ENTER. Type the 
start value, press ENTER, type the end value, and 
press ENTER to indicate the range of records to be 
viewed. If both record values are blank then all 
records will be displayed. If the last record value is 
blank then the record matching the first record val-
ue is displayed.All records lying within the indicated 
range are displayed for on-screen view-
ing. (3) 
Type d to select the DownPage command. The next page of data is displayed.
Type u to select the UpPage command. The previous page of data is displayed.
Type t to select the To p  command. The first page of data is displayed.
Type b to select the Bottom command. The last page of data is displayed
Type s to select the Search command. At the 
prompt type the desired pattern and press ENTER.All of the occurrences of the pattern on 
that page are highlighted.
Type p to select the Print command. At the prompt, 
type f to indicate the whole file or s to indicate just 
the screen and press ENTER.There is a pause while the material is 
sent to the printer.
To return to the Hard Forward Groups screen, type 
q to select the Quit command.The Hard Forward Groups screen is dis-
played, and the cursor is positioned on 
the command line. 
						

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Call Forward Control - Installation & Operations Manual ADMINISTRATOR MAIN MENU INTRODUCTION
PRINT HARD FORWARD GROUPS
The Print command on the Hard Forward Groups screen is used to print a 
hardcopy of the Hard Forward Group records lying within a specified range.
Figure 3-16   Print Hard Forward Groups
Procedure
***Hard Forward Groups***
Group Index:
CFC Administrator                                                                Fri Apr 1 16:10 pm
Add            Delete            Modify            View            Print            QuitGroup Name:
Pattern Index:(1)
Start value: 1
 to return to command line End value: 20
Search Key: Group                Pattern                Name(2)
Action Result
On the Hard Forward Groups screen, type p to se-
lect the Print command. (1)A window requests the search key and 
the starting and ending values for the 
range. (2)
Use the Spacebar or Left and Right Arrow keys 
to select a search key, then press ENTER. Type the 
start value, press ENTER, type the end value, and 
press ENTER to indicate the range of records to be 
printed. If both record values are blank then all 
records will be printed. If the last record value is 
blank then the record matching the first record val-
ue is printed.The records lying within the indicated 
range are sent to the printer, and the 
cursor is positioned on the command 
line. 
						

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ADMINISTRATOR MAIN MENU INTRODUCTION Call Forward Control - Installation & Operations Manual
HARD FORWARD PATTERNS
OVERVIEWThe Patterns option on the Hard Forward Control Menu is used to add, remove, or 
make changes to the Hard Forward Patterns.
Figure 3-17   Hard Forward Patterns Option
Procedure
Hard Forward Patterns Information
Each Hard Forward Pattern record contains a unique index which identifies the 
group, an event list used when the extension is busy, an event list used when the 
extension does not answer, and an event list used for all calls. Each event list can 
have up to six events. Each event has a time index value that references an entry in 
the Time Parameters table, a destination extension, and an event action that is 
selected from one of the following:
Set: forward the extension to the destination unless it is already 
forwarded by a user directly from the telephone.
CFC Administrator                                                     Fri Apr 1 16:10 pm
***Main Menu***
E
xtensions
H
ard Forward Control
C
all Routing Control
T
ime Parameters
S
pecial Events
V
alidate and Install
Q
uit
Arrow keys to move cursor,  to sel(1)(2)
 *** Hard Forward Control Menu *** CFC Administrator
Fri Apr 1 16:10 pm
Groups
Patterns
Quit
Arrow keys to move cursor,  to select,  to quit(3)
***Hard Forward Patterns***
CFC Administrator                                                                Fri Apr 1 16:10 pm
Add            Delete            Modify            View            Print            Quit Pattern Index Call Type Time Index Destination Action
Busy:
No Answer:
All Calls:
Action Result
On the Main Menu, type h to select the Hard 
Forward Control option.(1)The Hard Forward Control screen is dis-
played. (2)
On the Hard Forward Control screen, type p 
to select the Patterns option. (2)The Hard Forward Patterns screen is dis-
played. (3)
Refer to the following pages for information 
and instructions in the use of each command.
To exit the Hard Forward Patterns option, 
type 
q
 to select the Quit 
command.
The Hard Forward Control screen is re-
displayed.