NEC Cdr Search User Guide
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CDR Search User Guide Release 4.0 Part No. 77000CDR02 April 2001 Printed in the U.S.A. (2106)
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NCS Serv 4.0 User Guide WARNING! Toll fraud is committed when individuals unlawfully gain access to customer telecommunication systems. This is a criminal offense. Currently, we do not know of any telecommunications system that is immune to this type of criminal activity. NEC America will not accept liability for any damages, including long distance charges, which result from unauthorized and/or unlawful use. Although NEC America has designed security features into its products, it is...
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Table of Contents CDR Search 4.0 User Guide i Contents CDR Search 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 CDR Search vs. WG CDR Search . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Installing CDR Search on a Client System . . . . . . . . . . . . . . . . . . . 1 Administrator Log In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Running a CDR Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
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Table of Contents ii CDR Search 4.0 User Guide
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CDR Search vs. WG CDR Search CDR Search 4.0 User Guide 1 CDR Search CDR Search 4.0 CDR Search 4.0 is a separate client application that allows the system administrator or workgroup supervisor to search a Call Detail Reporting database. This database amy be either internal (DBF) or external (SQL). You can install CDR Search on either the NCS Serv server or on an administrator client desktop. CDR Search works only with NCS Ware Release 4.0. CDR Search vs. WG CDR Search CDR client...
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CDR Search 4.0 2 CDR Search 4.0 User Guide You are now ready to log in to CDR Search as the administrator or as a workgroup supervisor. Administrator Log In Before you log in When you log in for the first time, you need to know either the IP address or the name of the server you’ll be linking to. (If you use the server name rather than the IP address, CDR Search replaces the name with the IP address the next time you log in.) To obtain the NCS Serv IP address, ask your IT...
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Administrator Log In CDR Search 4.0 User Guide 3 CDR Search Optionally, you can check the Save password check box to store your log in password for the next time you access CDR Search. 4. Select the database containing the data you want to access: • Internal database —DBF database on the NCS Serv server • External database —SQL database set up to log call records This option is available only when the external logger service is installed on the SQL Server, and External CDR...
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CDR Search 4.0 4 CDR Search 4.0 User Guide Running a CDR Search The CDR Search main window has two tabs: WG CDR and CDR. Logging in as the administrator enables you to run either a CDR search or a WG CDR search (explained on page 10). Figure 3. CDR tab of the CDR Search main window 1. Select the time range for the search: • User Define —The From/To fields default to a range that includes the ten previous days. Edit the date and time for a custom range. • Today —Sets the...
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Running a CDR Search CDR Search 4.0 User Guide 5 CDR Search 3. Define the type of calls in the Caller/Callee fields: • All —searches for both incoming and outgoing calls • To search for outgoing calls only— Set Caller to Extension and Callee to Trunk, then enter the appropriate numbers. • To search for incoming calls only— Set Caller to Trunk and Callee to Extension, then enter the appropriate numbers. 4. To search for a Tenant , enter the name in the field provided. 5....
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CDR Search 4.0 6 CDR Search 4.0 User Guide WorkGroup Supervisor Log In Before you log in When you log in for the first time, you need to know either the IP address or the name of the server you’ll be linking to. (If you use the server name rather than the IP address, CDR Search replaces the name with the IP address the next time you log in). To obtain the NCS Serv IP address, ask your IT administrator. If you are connecting to the Internet through a modem connection, before you log in,...