Home > NEC > Communications System > NEC I-Series Acd Supervisor User Guide

NEC I-Series Acd Supervisor User Guide

Add to Favourites
    Download as PDF

    View the NEC I-Series Acd Supervisor User Guide for free. All the NEC manuals and user’s guides are available for free view without any registration. You can also download the manual as PDF to your computer.

    Overview View all the pages Comments
    Page 1 ACD Supervisor User Guide 92600ACDS03
    Page 2 ACD Group Options . . .If designated as either an ACD Group Supervisor or ACD System Supervisor, by logging in you have the ability to: Take the ACD Group(s) out of serviceCheck the log out status of each agent after the group(s) taken downChange your ACD Group assignmentRestore the ACD Group(s) to service Log In or Out of Your ACD Group System programming will determine if you are a system or group supervisor.You only have Supervisor capability while logged on. 1. + . OR 1. + (ACD Log...
    Page 3 Change ACD Group Assignment 1. Log out of your ACD Group. 2. Press the idle . 3. Dial . 4. Dial the number of the ACD Group into which you want to log. 5. Log into the new ACD Group. Placing ACD Groups In or Out of Service System Supervisors : This procedure takes all ACD Groups out of service. Group Supervisors : This procedure takes your ACD Group out of service. System programming will determine if you are a system or group supervisor. 1. (Out of Service). 2. to take the ACD Group(s) out...
    Page 4 A 1. (ACD Log On/Off). The display shows: LOGIN TERMINAL n CHECK STA nnn. The extension shown in CHECK STA nnnhas not logged out. 2. Press Volume or to scroll through the list of agents that have not logged out. 3. (ACD Log On/Off) again.System Supervisors : This procedure will return allACD Groups to service. Group Supervisors: This procedure will return yourACD Group to service. System programming will determine if you are a system or group supervisor. You must be logged in to the ACD...
    Start reading NEC I-Series Acd Supervisor User Guide

    Related Manuals for NEC I-Series Acd Supervisor User Guide

    All NEC manuals