NEC Neax 2400 Callcenterworx Enterprise Imx Mat Quick Reference Guide

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CallCenterWorX-Enterprise IMX MAT Quick Reference Guide Getting Started
Installing CallCenterWorX-Enterprise IMX MAT
The following procedures guide you through the installation of CallCenterWorX-
Enterprise IMX MAT application. The Setup program consists of a series of dialog 
boxes that supply default answers to questions regarding the installation of files to 
your hard disk.
Important:  Be sure to close all Windows programs before beginning the application in-
stallation.
1...

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CallCenterWorX-Enterprise IMX MAT Quick Reference Guide Getting Started
2. Click Next. The Software License Agreement dialog box displays (Figure 2-2).
Figure 2-2   Software License Agreement
3. Read the software license agreement in the list box and click Ye s to accept the 
terms of the agreement and to continue with the installation.
4. The Installation Information screen displays (Figure 2-3 ). Click Next to con-
tinue. 

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CallCenterWorX-Enterprise IMX MAT Quick Reference Guide Getting Started
Figure 2-3   Installation Information
5. The User Information screen is displayed next (Figure 2-4 ). Verify the infor-
mation appearing in each field or enter in information where the fields are left 
blank. Click Next. 

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CallCenterWorX-Enterprise IMX MAT Quick Reference Guide Getting Started
Figure 2-4   User Information
6. The Select Components screen displays (Figure 2-5 ). Those components with 
a checkmark to the left will be installed. If there are certain components you do 
not want installed, simply click in the checkbox to deselect that component. 
Click Next to continue.  

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CallCenterWorX-Enterprise IMX MAT Quick Reference Guide Getting Started
Figure 2-5   Select Components
7. The Select Program Folder screen displays (Figure 2-6 ). You may select a fold-
er name from the existing folder list, or type a new name in the box. To accept 
the Program Folder shown in the dialog box, click Next.  

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Getting Started CallCenterWorX-Enterprise IMX MAT Quick Reference Guide
Figure 2-6   Select Program Folder
8. Next, the progress of install file copying and the overall installation is shown on 
the graphics indicators. 
Figure 2-7   Copying Files 

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CallCenterWorX-Enterprise IMX MAT Quick Reference Guide Getting Started
9. When all files have been copied and installed, you will be returned to your win-
dows environment.
This completes the setup and installation for the CallCenterWorX-Enterprise IMX  
MAT application. 

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CallCenterWorX-Enterprise IMX MAT Quick Reference Guide Using Online Help
Chapter 3 Using Online Help
Online Help 
FeaturesThe CallCenterWorX-Enterprise IMX MAT online Help system features include: 
Context-sensitive Help for every dialog, button, and field within the program.
Step-by-step procedures assigning, displaying, updating, printing, and 
removing CallCenterWo r X-Enterprise IMX MAT data.
Comprehensive glossary in each program.
ACD functionality with respect to...

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Navigating the 
Help SystemCallCenterWorX-Enterprise IMX MAT Online Help is deployed using the 
Microsoft HTML Help format. The help system will be viewed in a tri-pane 
window.
The left pane contains the Contents, Index, Search and Glossary tabs to 
help users move around the system.
The right pane contains the selected help topic.
The top pane has navigational buttons to help the users move through...