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NEC Xen Ipk Features And Specifications Manual

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    							Xen IPK Features and Specifications Manual
    Features and Specifications Manual A10 – 41
    Doc. No. 8201 - Release 1.0
    July 2003
    ¶+BTTCall Forward - Busy Immediately/Delay Selection 4-42
    ¶+BMCall Forward - No Answer Time Selection 1-2-22
    4When the system is at default this Memory Block must be programmed for the feature to be used.
    Order
    and
    Shortcut
    System Data NameMemory 
    BlockFunction
    1-8-07
    Attendant
    Page-Line 
    Key1-8-08
    Station
    Page-Line 
    Key 
    						
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    42  – A10Assigned Night Answer (ANA)
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    							Features and Specifications Manual A11 – 43
    Doc. No. 8201 - Release 1.0
    July 2003
    Attendant Add-On ConsoleA-11
    FEATURE 
    DESCRIPTIONThe Attendant Add-On Console functions in conjunction with a Multiline
    Terminal programmed as an Attendant. This console provides access to a
    maximum of 48 stations and/or outside lines. The Busy Lamp Field status is
    shown as a red LED for each station or trunk. Trunks can include CO/PBX,
    ISDN, DID and E&M Tie Lines. In addition, the Attendant Add-On Console
    also has 12 function keys that can be used for attendant messaging, paging
    access, or other undefined functions. 
    SYSTEM 
    AVAILABILITYTerminal Type
    Any terminal programmed as an Attendant Position.
    Required Components
    DCR-60-1A( ) or DCU-60-1A( ) Console.
    OPERATING 
    PROCEDURES
    1. Attendant answers an incoming CO/PBX call.
    2. Press the DSS/BLF key for the desired station. The calling party is put
    on Non-Exclusive Hold.
    3. When the called party answers the Attendant call, the Attendant
    announces the call and then presses 
    N on the Attendant Add-On
    Console.
    4. Go on-hook.
    - OR -
    Attendant answers an incoming CO/PBX call.
    5. Press the Attendant Add-On Console key for the desired station. The
    calling party is put on Non-Exclusive Hold.
    6. Press 
    N on the Add-On Console.
    7. Go on-hook.
    To transfer a call: 
    						
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    1. Lift the handset and receive internal dial tone.
    2. Press the DSS/BLF key for the desired station. Hear ringback tone or
    voice announce the station.
    3. Called party answers.
    1. Press the Message Wait or Station Lockout key.
    2. Press the DSS/BLF key for the desired station.
    1. Go off-hook with the handset or just press a CO line key on the
    Attendant Add-On Console.
    2. Dial the desired number.
    Press the incoming CO line key or flashing 
    O if ringing is assigned.
    SERVICE 
    CONDITIONSData Assignment
    	Additional attendant-type features can be allowed or denied in the
    Class of Service (Attendant) Feature Selection.
    Restrictions
    	A maximum of four DCR-60-1A( ) or DCU-60-1A( ) Consoles can be
    installed per system.
    	A maximum of four Attendant Add-On Consoles can be connected to
    one station.
    General
    	The 48 DSS keys and 12 function keys on Attendant Add-On Consoles
    are flexible and can be changed.
    	Both DSS/BLF for stations and CO lines can appear on the same
    DCR-60-1A( ) or DCU-60-1A( ) Consoles.
    To call a station:
    To set/cancel Message Waiting or Station Outgoing Lockout 
    (Outgoing Restrict) to station:
    To make an outgoing call using the Attendant Add-On Console from 
    the Attendant Position:
    To answer an incoming call using the Attendant Add-On Console 
    from the Attendant Position 
    						
    							Xen IPK Features and Specifications Manual
    Features and Specifications Manual A11 – 45
    Doc. No. 8201 - Release 1.0
    July 2003
    	Depending on System Programming (DSS Call Voice/Tone Signal
    Selection), the called party rings or receives a voice announcement
    when an Attendant makes a call using the Attendant Add-On Console.
    	When the Attendant transfers a call, the transferred outside line
    remains on Non-Exclusive Hold until the call is answered.
    	Each installed Attendant Add-On Console reduces the maximum
    number of stations by one.
    	The keys are assigned at default as follows:
    	Busy Lamp Field indications show if Multiline Terminals, outside lines,
    or zone paging is in use.
    	Busy Lamp Field status indications at the Attendant Add-On
    Console are:
    Keys
    01~48
    ICM Call Stations 100-147 (depending on 
    system configuration)
    49Night Mode
    50~53Direct Paging Access  Internal Zone and All Zone Page
    54Vacant
    55Message 
    56~59External All Zone Paging  External Zone and All Zone Page
    60Transfer
    LED IndicationsBusy Lamp Field Status
    Off Station Idle
    Green Not Used
    Red Busy
    Flashing DND, Call Forward - All Calls, Break Mode (by ACD 
    Agent)
    Winking Function Programming Mode
    LED IndicationsOutside Line Status
    Off Outside Line Idle
    Green In Use (by Attendant station)
    Red Busy
    Winking Call On Hold
    Flashing Incoming Call 
    						
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    	Message Waiting/Station Outgoing Lockout status indications at the
    Attendant Add-On Console are:
    	The Attendant, with an Attendant Add-On Console, can set a message
    to a Single Line Telephone if the Single Line Telephone is equipped
    with a Message Waiting LED and connected to a SLI(8)-U(  ) ETU.
    	When the Message Waiting indication is set, the Large LED flashes
    green on Multiline Terminals and continues to flash until the message
    is cancelled by an Attendant.
    	Attendant Add-On Consoles can be assigned to any Multiline Terminal
    programmed as an Attendant Position.
    	When the entire system is switched into the Night Mode, the Night
    Transfer (NT) key LED on the Attendant Add-On Console lights red.
    	An Attendant Add-On Console cannot have a Message Wait key and a
    Station Lockout key assigned at the same time.
    	If multiple CO calls are ringing at an Attendant Station or Attendant
    Add-On Console, the calls are answered in first in-first out order.
    RELATED 
    FEATURES LIST
    LED IndicationsStation Status
    Off No Message/Lockout Not Set
    Green Message Waiting/Lockout Set
    Feature 
    NumberFeature Name
    A-13 Attendant Positions
    A-14 Attendant Station Outgoing Lockout
    B-2 Background Music Over External Speakers
    M-1 Message Waiting 
    						
    							Xen IPK Features and Specifications Manual
    Features and Specifications Manual A11 – 47
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    GUIDE TO 
    FEATURE 
    PROGRAMMING
    Order
    and
    Shortcut
    System Data NameMemory 
    BlockFunction
    1-8-07
    Attendant
    Page-Line 
    Key1-8-08
    Station
    Page-Line 
    Key
    ¶+BS4Telephone Type Assignment7-2
    ¶+BTD4Attendant Add-On Console to Telephone Port 
    Assignment1-6-01
    ¶+BTDAttendant Add-On Console Key Selection 1-6-05
    ¶+BTDDSS Call Voice/Tone Signal Selection 1-6-03
    ¶+BTSClass of Service (Attendant) Feature Selection 1 1-8-07 All
    ¶+BTSClass of Service (Station) Feature Selection 2  1-8-08 4-2
    ¶+BTTStation To Class Of Service Feature Assignment 4-17
    ¶+BTTCO/PBX Ring Assignment (Day Mode) 4-01
    ¶+BTTCO/PBX Ring Assignment (Night Mode) 4-02
    ¶+BTMLine Key Selection for Telephone Mode 4-12
    ¶+BTMExtension Line Key Ring Assignment (Day Mode) 4-37
    ¶+BTMExtension Line Key Ring Assignment (Night Mode) 4-38
    ¶+BTTPrime Line/Hot Line Assignment 4-23
    ¶+BTDAttendant Transfer Selection During Live Record 1-6-08
    4When the system is at default this Memory Block must be programmed for the feature to be used. 
    						
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    							Features and Specifications Manual A12 – 49
    Doc. No. 8201 - Release 1.0
    July 2003
    Attendant Camp-OnA-12
    FEATURE 
    DESCRIPTIONThe Attendant Camp-On feature, used at an Attendant Position with an
    Attendant Add-On Console, allows a call to be transferred to a busy station.
    Press the Transfer key on the Attendant Add-On Console to send the
    Camp-On tone to the busy station. A camped on call that is not answered in
    a preprogrammed time recalls to the Attendant Position.
    SYSTEM 
    AVAILABILITYTerminal Type
    Any terminal with Display programmed as an Attendant Position.
    Required Components
    DCR-60-1A( ) or DCU-60-1A( ) Console.
    OPERATING 
    PROCEDURES
    1. Press the DSS/BLF key on the Attendant Add-On Console or the
    Attendant Position for the desired station.
    2. Receive call waiting tone.
    3. Press 
    N on the Attendant Add-On Console or on the Attendant
    Position. Camp-On is set.
    4. Go on hook.
    5. After time-out, if the Camp-On is not answered, a recall tone is
    received at the Attendant Position, and the LED on the assigned CO/
    PBX line key or Call Appearance Key returns to flashing green. 
    6. Press the CO/PBX line key with the flashing green LED to return to
    the call.
    1. The user is engaged in a call.
    2. Receive a camp-on tone. The 
    O flashes red, the Large LED
    flashes green, and CO/PBX line flashes green, if assigned.
    3. Press
    O and talk with the CO/PBX incoming caller. The previous
    call is put on hold.
    To use this feature at an Attendant Position with a CO/PBX Call in 
    progress:
    To answer a Camp-On Call from a Multiline Terminal: 
    						
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    50  – A12Attendant Camp-On
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    1. The user is engaged in a call.
    2. Receive a camp-on tone.
    3. Hang up or put the call on System Call Park.
    4. Go off-hook, and talk with the CO/PBX incoming caller.
    SERVICE 
    CONDITIONSData Assignment
    	This feature is allowed only if the system is programmed for Ring
    Transfer.
    	The Attendant Camp-On Recall Timer can be set for 30 seconds, 1,
    1.5, 2, 3, 5, 8, or 10 minutes (default:1 minute).
    	In Class of Service (station) assignments, stations can be assigned not
    to receive an Attendant Camp-On tone.
    Restrictions
    	Camp-On is not allowed to stations that have received Tone Override.
    General
    	The camp-on tone is heard over the handset or from the speaker if the
    Multiline Terminal is in the handsfree mode.
    	Any number of outside calls can be camped on to a station. When the
    station goes idle, the Camp-On calls are answered in order from the
    lowest numbered lines to the highest numbered lines.
    	Two types of Camp-On are provided by the system
    zAttendant Camp-On
    zStation Camp-On.
    RELATED 
    FEATURES LIST
    To answer a Camp-On Call from a Single Line Telephone:
    Feature 
    NumberFeature Name
    C-17 Class of Service
    D-14 Do Not Disturb (DND)
    S-12 Speed Dial – System 
    						
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