Nikon Camera Coolpix S9900 Reference Manual

							F7
Technical Notes and Index
If the camera fails to function as expected, check the list of common problems 
below before consulting  your retailer or Nikon-authorized service 
representative.
Power, Display, Settings Issues
Troubleshooting
ProblemCause/SolutionA
The camera is 
on but does not 
respond. •
Wait for recording to end.
• If the problem persists , turn the camera off.
If the camera does not  turn off, remove and 
reinsert the battery or batte ries or, if you are using 
an AC adapter, disconne ct and reconnect the AC 
adapter.
Note that although any data currently being 
recorded will be lost, data  that have already been 
recorded will not be affected by removing or 
disconnecting th e power source. –
The camera 
cannot be 
turned on. •
The battery is exhausted.
• The power switch is enabled a few seconds after 
the battery is inserted. Wait a few seconds before 
pressing the power switch. 7, 8, F
3
–
The camera 
turns off 
without 
warning. •
The camera automatically turns off to save power 
(auto off function).
• The camera and battery may not work properly at 
low temperatures.
• The inside of the camera has become hot. Leave 
the camera off until the in side of the camera has 
cooled, and then try turning it on again. 15
F
3
–
The monitor is 
blank. •
The camera is off.
• The camera automatically turns off to save power 
(auto off function).
• The flash lamp flashes whil e the flash is charging.
Wait until charging is complete.
• The camera is connected  to a TV or computer.
• The camera and smart devi ce are connected using 
Wi-Fi connection and the camera is operated by 
remote control. 11
15
16
–
–
The camera 
becomes hot. The camera may become hot when used for an 
extended period of time to record movies or send 
images, or when used in a hot environment; this is 
not a malfunction.
– 
						

							F8
Technical Notes and Index
The battery 
inserted in the 
camera cannot 
be charged. •
Confirm all connections.
• When connected to a computer, the camera may 
not charge for any of the reasons described below. 
-Off  is selected for  Charge by computer  in the 
setup menu.
- Battery charging stops if the camera is turned  off.
- Battery charging is not possible if the camera’s 
display language and date and time have not 
been set, or the date and time were reset after 
the camera’s clock battery was exhausted. Use 
the Charging AC Adapter to charge the battery.
- Battery charging may stop when the computer  enters sleep mode.
- Depending on the computer specifications,  settings, and status, battery charging may not 
be possible. 8
47, 54
–
11, 12
–
–
The monitor is 
hard to read. •
Adjust the monitor brightness.
• The monitor is dirty. Clean the monitor. 47, 54
F
6
O  flashes on 
the screen. •
If the camera clock has not been set,  O flashes on 
the shooting screen, and images and movies 
saved before the clock is set are dated “00/00/
0000 00:00” and “01/01/2 015 00:00” respectively. 
Set the correct time and date for  Time zone and 
date  option in the setup menu. 3, 47, 54
Date and time 
of recording are 
not correct. •
The camera clock is not as  accurate as ordinary 
watches or clocks. Period ically compare the time 
of the camera clock with that of a more accurate 
timepiece and reset as required.
No indicators 
displayed in 
monitor. Hide info
 is selected for Photo info  in Monitor 
settings  in the setup menu. 47, 54
Date stamp  
not available. Time zone and date
 has not been set in the setup 
menu. 47, 54
Date not 
stamped on 
images even 
when  Date 
stamp  is 
enabled. •
The current shooting mode does not support 
Date stamp.
• A function that restricts the date stamp is enabled.
• The date cannot be stamped on movies. 47, 54
44
–
ProblemCause/SolutionA 
						

							F9
Technical Notes and Index
Shooting Issues
Screen for 
setting time 
zone and date 
is displayed 
when the 
camera is 
turned on. The clock battery is exha
usted; all settings were 
restored to their default values. 11, 12
The camera 
settings reset.
The camera 
makes sound. Depending on the Autofocus mode
 setting or the 
shooting mode, the camera may produce an audible 
focusing sound. 20, 47, 
50, 51
Unable to select 
a menu. •
Some functions cannot be used with other menu 
options.
• Some menus are not available when Wi-Fi is 
connected. Terminate  the Wi-Fi connection. 44
E
51
ProblemCause/SolutionA
Cannot switch 
to shooting 
mode. Disconnect the HDMI cable or USB cable.
57
Cannot take 
pictures or 
record movies. •
When the camera is in playback mode, press the 
c  button, shutter-release button, or  b(e ) 
button.
• When menus are displayed, press the  d button.
• When the scene mode is  Night portrait or 
Backlighting  with HDR set to  Off, raise the flash.
• The flash is charging wh ile the flash lamp is 
flashing.
• The camera and smart devi ce are connected using 
Wi-Fi connection and the camera is operated by 
remote control.
• The battery is exhausted. 2, 18
48
23
16
56
7, 8, F
3
The camera 
cannot focus. •
The subject is too clos e. Try shooting using Scene 
auto selector  or Close-up  scene mode, or macro 
mode.
• The subject is hard to focus on.
• Set  AF assist  in the setup menu to  Auto.
• Turn the camera off  and then on again. 20, 21, 
39, 
E 3, 
E 5
E 17
47, 54 –
ProblemCause/SolutionA 
						

							F10
Technical Notes and Index
Images are 
blurred. •
Use the flash.
• Increase the ISO sensitivity value.
• Enable  Photo VR  when shooting still images.
Enable  Movie VR  when recording movies.
• Use a tripod to stabilize the camera (using the self-
timer at the same time is more effective). 16, 35
47, 49
47, 51, 
54
37 
Bright specks 
appear in 
images 
captured with 
flash. The flash is reflecting off particles in the air. Lower 
the flash, and set the flash mode setting to 
W (off). 35
Flash does not 
fire. •
A shooting mode that restricts the flash is 
selected.
• A function that restricts the flash is enabled. E
14
44
Digital zoom 
cannot be used. •
Digital zoom  is set to Off or Crop  in the setup 
menu.
• Digital zoom cannot be  used with certain 
shooting modes or when using certain settings in 
other functions. 47, 54
46, 54
Image size  not 
available. •
A function that restricts the  Image size option is 
enabled.
• When the scene mode is set to  Easy panorama, 
the image size is fixed. 44
E
11
No sound when 
the shutter is 
released. Off
 is selected for  Shutter sound  in Sound 
settings  in the setup menu. No sound is produced 
with some shooting modes and settings, even when 
On  is selected. 46, 54
AF-assist 
illuminator 
does not light. Off
 is selected for the  AF assist option in the setup 
menu. AF-assist illuminator may not light depending 
on the position of the focus area or the current 
shooting mode, even when  Auto is selected. 47, 54
Images appear 
smeared. The lens is dirty. Clean the lens.
F
6
Co lo

rs are 
unnatural. White balance or hue is not adjusted properly. 47, 49, 
E
5
Randomly 
spaced bright 
pixels (“noise”) 
appear in 
image. The subject is dark and the 
shutter speed is too slow 
or ISO sensitivity is too high. Noise can be reduced 
by:
• Using the flash
• Specifying a lower ISO sensitivity setting 16, 35
47, 49
ProblemCause/SolutionA 
						

							F11
Technical Notes and Index
Images are too 
dark 
(underexposed).
•The flash window is blocked.
• The subject is beyond the range of the flash.
• Adjust exposure compensation.
• Increase ISO sensitivity.
• The subject is backlit. Raise the flash, or set the 
scene mode to  Backlighting with HDR set to 
Off . 13
F
16
40, 43
47, 49
35,  E 6
Images are too 
bright 
(overexposed). Adjust exposure compensation. 40, 43
Unexpected 
results when 
flash set to  V 
(auto with red-
eye reduction/
red-eye 
reduction). Use any scene mode other than Night portrait
, and 
change the flash mode to any setting other than  V 
(auto with red-eye reduction/red-eye reduction) and 
try taking the picture again. 35, 
E
14
Skin tones are 
not softened. •
In some shooting conditions, facial skin tones may 
not be softened.
• For images containing 4 or  more faces, try using 
the  Skin softening  effect in Glamour retouch  in 
the playback menu. E
17
47, 52
Saving images 
takes time. It may take more time to save images in the 
following situations:
•
When the noise reduction function is in operation, 
such as when shooting in a dark environment
• When the flash mode is set to  V (auto with red-
eye reduction/red-eye reduction)
• When capturing images in the following scene 
modes
-Hand-held  in Night portrait
- Hand-held  in Night landscape
- HDR  set to  On in Backlighting
- Easy panorama  
• When the skin softening function is applied while 
shooting
• When using continuous shooting mode –
36
E 4
E 5
E 6
E 11
47 , 
E 17
47

, 49
A ring-shaped 
belt or rainbow-
colored stripe 
appears in the 
monitor or 
images. When shooting with
 backlighting or when a very 
strong light source (such as sunlight) is in the frame, 
a ring-shaped belt or rainbow-colored stripe 
(ghosting) may occur. Change the position of the 
light source, or frame the picture so that the light 
source does not enter the frame, and try again. –
ProblemCause/SolutionA 
						

							F12
Technical Notes and Index
Playback Issues
ProblemCause/SolutionA
File cannot be 
played back. •
This camera may not be able to play back images 
saved with another make  or model of digital 
camera.
• This camera cannot play back movies recorded 
with another make or mo del of digital camera.
• This camera may not be able to play back data 
edited on a computer. –
Cannot zoom in 
on image. •
Playback zoom cannot  be used with movies.
• This camera may not be able to zoom in on 
images captured with an other make or model of 
digital camera.
• When zooming in on a small-sized image, the 
magnification rate shown on the screen may differ 
from the actual magnification rate of the image. –
Cannot edit 
image. •
Some images cannot be edited. Images that have 
already been edited may not be edited again.
• There is not enough free space on the memory 
card or in the internal memory.
• This camera is unable to  edit images captured 
with other cameras.
• Editing functions used for  images are not available 
for movies. E
13,
E 26
–
–
–
Cannot rotate 
image. This camera cannot rotate
 images captured with 
another make or model of digital camera. –
Images are not 
displayed on TV. •
A computer or printer is connected to the camera.
• The memory card contains no images.
• Remove the memory card to play back images in 
the internal memory. –
–
7
Nikon Transfer 2 
does not start 
when the 
camera is 
connected to a 
computer. •
The camera is off.
• The battery is exhausted.
• The USB cable is not correctly connected.
• The camera is not recognized by the computer.
• The computer is not set to start Nikon Transfer 2 
automatically. For more information about Nikon 
Transfer 2, refer to help information contained in 
ViewNX 2. –
47, 54, 
57
57, 
E 58
–
– 
						

							F13
Technical Notes and Index
Location Data Functions
The PictBridge 
startup screen is 
not displayed 
when the 
camera is 
connected to a 
printer. With some PictBridge-compatible printers, the 
PictBridge startup screen may not be displayed and 
it may be impossible to print images when 
Auto is 
selected for  Charge by computer  in the setup 
menu. Set the  Charge by computer  to Off and 
reconnect the camera to the printer. 47, 54
Images to be 
printed are not 
displayed. •
The memory card contains no images.
• Remove the memory card to print images in the 
internal memory. –
7
Cannot select 
paper size with 
the camera. The camera cannot be used 
to select the paper size 
in the following situations, even when printing from 
a PictBridge-compatible printer. Use the printer to 
select the paper size.
• The printer does not support the paper sizes 
specified by the camera.
• The printer automatically selects the paper size. –
ProblemCause/SolutionA
Unable to 
identify the 
location or it 
takes time to 
identify the 
location. •
The camera may not be able to identify the 
location in some shooting environments. To use 
the location data functions, use the camera as 
much as possible in  an open-air area.
• When positioning for the first time or when 
positioning was unable to  be performed for about 
2 hours, it takes a few minutes to obtain the 
location data. E
33
Unable to record 
location data on 
shot images. When 
z or  y is displayed on  the shooting screen, 
the location data is not recorded. Before shooting 
images, check the location data reception. E
34
Difference 
between the 
actual shooting 
location and 
recorded 
location data. The acquired location data may deviate in some 
shooting environments. When there is a significant 
difference in the signals from the positioning 
satellites, there could be a deviation of up to several 
hundred meters.
E
33
ProblemCause/SolutionA 
						

							F14
Technical Notes and Index
The recorded 
location name is 
different from 
the intended 
one or is not 
displayed. The desired landmark name may not be registered, or 
a different landmark name may be registered.
–
Unable to 
update the A-
GPS file. •
Check the following items.
- Whether the memory card is inserted
- Whether the A-GPS file is stored on the memory 
card
- Whether the A-GPS file saved on the memory 
card is more recent than the A-GPS file saved in 
the camera
- Whether the A-GPS file is still valid
• The A-GPS file may be corr upted. Download the file 
from the website once more. –
47
Unable to 
display the map. Maps cannot be displayed while the camera is being 
charged with the Charging AC Adapter, even if the 
U 
(map) button is pressed. –
Unable to select 
Create log  in 
the Location 
data options 
menu.  Clock not set. Set date and time. 47, 54
Unable to select 
Start log .•
Record location data  in the Location data 
options menu is set to  Off.
• The camera is recording log data. To record a new 
log, select  End log, and end the log currently 
being recorded. 47
Unable to save 
log data. •
Make sure that a memory card is inserted in the 
camera.
• Up to 36 log data events can be recorded per day.
• No log data can be obtained.
• The total number of log da ta events that can be 
saved on a single memory card is up to 100. Delete 
log data that is no longer required from a memory 
card or replace the memory card with a new one. –
–
E 40
47, 
E 41,
E 42
ProblemCause/SolutionA 
						

							F15
Technical Notes and Index
Nikon COOLPIX S9900 Digital Camera
Specifications
Type Compact digital camera
Number of effective 
pixels16.0 million (Image processing may reduce the number 
of effective pixels.)
Image sensor
1/2.3-in. type CMOS; approx. 16.76 million total pixels
LensNIKKOR lens with 30× optical zoom
Focal length4.5–135 mm (angle of view eq
uivalent to that of 25–
750 mm lens in 35mm [135] format)
f/-number f/3.7–6.4
Construction13 elements in 11 groups (3 ED lens elements)
Digital zoom 
magnification Up to 4× (angle of view equivalent to that of approx. 
3000 mm lens in 35mm [135] format)
Vibration reduction
Combination of lens shift and electronic VR
Autofocus (AF)Contrast-detect AF
Focus range•
[W]: Approx. 50 cm (1 ft 8 in.)– , 
[T]: Approx. 2 m (6 ft 7 in.)– 
• Macro mode: Approx. 1 cm (0.4 in.)– (wide-angle 
position)
(All distances measured from center of front surface of lens)
Focus-area 
selection Face priority, manual with 99 focus areas, center, subject 
tracking, target finding AF
Monitor 7.5 cm (3-in.), approx. 921k-d
ot (RGBW), wide viewing 
angle TFT LCD with anti-ref lection coating and 6-level 
brightness adjustment, vari-angle TFT LCD
Frame coverage 
(shooting mode) Approx. 98% horizontal and vertical (compared to actual 
picture)
Frame coverage 
(playback mode)Approx. 100% horizontal and vertical (compared to 
actual picture)
Storage
Media
Internal memory (approx. 473 MB)
SD/SDHC/SDXC memory card
File system
DCF and Exif 2.3 compliant
File formatsStill images: JPEG
Movies: MOV (Video: H.264/MPEG-4 AVC, Audio: LPCM 
stereo) 
						

							F16
Technical Notes and Index
Image size (pixels) •
16M 4608×3456
• 8M 3264×2448
• 4M  2272×1704
• 2M 1600×1200
• VGA 640×480
• 16:9 12M 4608×2592
• 1:1 3456×3456
ISO sensitivity 
(Standard output 
sensitivity) •
ISO 125–1600
• ISO 3200, 6400 (available when using  A, B , C , or  D 
mode)
Exposure
Metering mode Matrix, center-weighted, spot (digital zoom 2× or more)
Exposure controlProgrammed auto exposure with flexible program, 
shutter-priority auto, aperture-priority auto, manual, and 
exposure compensation (–2.0–+2
.0 EV in steps of 1/3 EV)
ShutterMechanical and CMOS electronic shutter
Speed•
1/2000–1 s
• 1/2000–8 s (when ISO sensitivity is fixed at ISO 125 or 
200 in B , C
*, or  D mode)
• 1/4000 s (maximum speed during high-speed 
continuous shooting)
• 4 s ( Fireworks show  scene mode)
* When the aperture value is f/5.6–8 at the wide-angle  position
Aperture Electronically-controlled 3-blade iris diaphragm
Range14 steps of 1/6 EV (W) (C, D  mode)
Self-timer Can be selected from 10 s and 2 s
Flash
Range (approx.) 
(ISO sensitivity: 
Auto)[W]: 0.5–6.0 m (1 ft 8 in.–19 ft)
[T]: 1.5–3.5 m (5–11 ft)
Flash control
TTL auto flash with monitor preflashes
Interface
USB connectorMicro-USB connector (Do not use any USB cable other 
than the UC-E21.), Hi-Speed USB
•
Supports Direct Print (PictBridge)
HDMI output 
connector HDMI micro connector (Type D)