Nintendo Dsi Operations Manual

							79
Applications & Settings
80
Applications & Settings
Internet Setup (cont.)
Configuring settings manually 
(See	glossary,	page	107	for	definition	of	terms)
Configure	your	access	point’s	settings	manually.
How to Connect
  Tap Connection Settings
  Tap a connection labeled None
  Tap Manual Setup Set each field as needed and tap Save
 when finished.
When setting the IP address manually, be sure to also set the DNS.
Proxy settings can only be configured when configuring Advanced Settings.
If the connection test is successful, your settings are complete. If connection fails, refer to the list of error codes. See page 98.
Tap YES to perform a connection test
Broadband  
Internet Line
DSL Modem, etc. Access Point with  
Router Functionality Nintendo DSi System 
						

							81
Applications & Settings
82
Applications & Settings
If the connection test is successful, settings are complete.
Immediately after completing settings using WPS, connection may fail due to the  
restarting of the access point. Wait a short time, then try performing a connection test again. Tap the connection type best suited for your 
access point
Access point steps
Push-Button Connection 
PIN connection
Continue to push the WPS Button 
until the lamp blinks Set the PIN number displayed on the 
Nintendo DSi screen in your access point
It may take as long as 2 minutes until setup completes. Tap Next
Tap OK to perform a connection test
Internet Setup (cont.)
Advanced Setup 
(See	glossary,	page	107	for	definition	of	terms)
Advanced Setup allows settings for connecting to the Internet using Nintendo DSi exclusive or Nintendo DSi 
compatible software, using higher security than WPA, proxy settings and settings for connecting with WPS.
Advanced	Setup	(connections	4	–	6)	cannot	be	used	with	DS-exclusive	software.	 When	connecting	to	the	
Internet	with	DS-exclusive	software,	configure	normal	Internet	settings	(connections	1	–	3).
How to Connect
  Tap Connection Settings
  Tap Advanced Setup
  Tap a connection labeled None
  Tap the connection method best-suited for your  
  connection environment
	 •	 To	set	up	using	 WPS
    Tap the WPS icon and proceed from step 
.
		 •	Searching	for	an	access	point.	See	page	77.
	 •	Manual	setup	*The	following	instructions	are	the	same	as	for	configuring	normal	settings.
    See page 79. 
						

							83
Applications & Settings
84
Applications & SettingsConfirm the system MAC address and Nintendo WFC ID
Delete Nintendo WFC information from the system
Transfer the Nintendo WFC configuration to  
another system
Internet Setup (cont.)
Options
You	can	confirm	system	information,	delete	Nintendo®	Wi-Fi	Connection	configurations,	and	transfer	
Nintendo WFC configurations.
WA
R
N I
N G S •	Please	delete	Nintendo	
WFC	information	before	disposing	of	or	releasing	your	system.
•	 When	changing	to	a	new	system,	transfer	the	Nintendo	 WFC	configuration	from	the	old	
system to the new system.
•	 When	deleting	or	transferring	Nintendo	 WFC	information,	settings	such	as	friends	and	
connections will be deleted from the original system.
Transferring Nintendo WFC configuration to another system
Nintendo WFC information transfers use DS Download Play.
This deletes Nintendo WFC configuration from the source system and overwrites the WFC configuration of the  
target system.
When transferring to a Nintendo DS/DS Lite system, content of the Internet Advanced Setup information is  
not transferred.
Things to prepare
• Source Nintendo DSi system
•	Target	system	(Nintendo	DSi	system	or	DS/DS	Lite	system)
How to transfer
  On source system
  Tap Transfer Nintendo WFC Configuration
 
 
  Follow the on-screen instructions
Tap Tap
Tap On source system
Confirm that the user name displayed is indeed  
that of the target system and tap Yes.
On target system
Tap OK if you agree to the on-screen warning
On source / target system
When the transfer is complete, a confirmation message is displayed. Tap OK on the  
respective systems.
On target system
Tap DS Download Play
 
Follow the on-screen instructions
Tap Tap 
						

							85
Applications & Settings
86
Applications & Settings
System Update
There will be updates or additions to the Nintendo DSi Menu or built-in software applications.
You	understand	that	the	Nintendo	DSi	system	specifications	are	constantly	evolving.	In	an	effort	to	provide	
you with the latest system enhancements and features, we may send a systems update to your Nintendo 
DSi system without notice to you or ask you to accept a systems update for your Nintendo DSi system. Such 
systems updates may need to be accepted in order to play new Nintendo DSi games or continue to access 
the Nintendo DSi Network Service.
Updates will take place by connecting to the Internet, so please complete your Internet connection  
settings ahead of time. See page 71.
How to Update
  Tap Yes
    Read the on-screen text carefully and select Next .
    If you agree with the what you read in 
 select I Agree, and then tap OK.
Format System Memory
Choose this to erase all save data, and return the system to the state in which it was purchased.
   Select Initialize System
What data will be erased?
•	Data	saved	on	the	system	memory,	such	as	software	 
 downloaded from Nintendo DSi Shop.
•	Changes	made	to	the	System	Settings.
Data erased by initializing the system cannot be restored.
Using the Keyboard
Keyboards will display when you are required to enter characters. There are two types of keyboard: 
standard alphanumeric keyboard, and a ten-key keyboard.Alphanumeric Keyboard
Displays the input keyboard for letters of the alphabet 
and numbers.
Displays the input keyboard for special characters.
Displays the input keyboard for hiragana and katakana.
Displays the input keyboard for symbols.
Displays the input keyboard for pictographs
Character type selection keys
Make all letters 
upper case letters Delete the character to the 
left of the cursor
Insert a space
  Switch characters on the keyboard. After you  
have entered the character, the keyboard reverts.
Ten-Key Keyboard
Enter a space. Delete the last entered character.
The special character, symbol and pictograph keyboards all function in the same way. 
						

							Support and
Troubleshooting 
						

							VolumeVolume
Fully insert Lit
Support and Troubleshooting
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Support and Troubleshooting
90
It takes a long time before the Nintendo DSi Menu is displayed
•	Has	a	high-capacity	SD	Memory	Card	(SD	Card)	been	inserted	in	the	system?
   
It may take time to display the Nintendo DSi Menu if a high-capacity SD Card has been inserted    
    into the system.
Even though a Nintendo DS Game Card has been inserted, the Nintendo DSi 
Menu displays “No Game Card has been inserted in the Game Card slot.”
•	Is	the	Game	Card	inserted	properly?
  Remove the Game Card and properly re-insert it until it clicks into place.
	 	 If	this	doesn’t	work,	try	re-inserting	it	a	few	more	times.
I can’t play my game
•	Are	Parental	Controls	set	to	restrict	the	use	of	software	based	on	ESRB	ratings?
   Enter the password and either disable Parental Controls temporarily, or disable the  
	 	 Parental	Controls	item	that	restricts	the	use	of	software	based	on	ESRB	ratings.	(See	page	95.)
I can’t use the microphone / My voice is not recognized
•	Does	this	software	use	the	microphone?
   The microphone cannot always be used. The microphone can be used in games that 
     support it.
•	Is	the	microphone	functioning	properly?
 
  Use the microphone test in System Settings to confirm  
	 	 that	the	microphone	is	functioning	properly.	(See	page	70.)
•	Are	voices	other	than	your	own,	such	as	those	of	family	and	friends,	recognized	correctly?
 
  There are individual differences in speech recognition rates. Some voices are more difficult  
	 	 to	recognize	than	others.
The	microphone	reacts	unexpectedly	or	produces	a	screeching	or	howling	sound
   The microphone may be reacting to ambient noise or audio output from the speaker and    
    producing an audio feedback. Try to move away from the source of the noise, reduce the speaker    
	 	 volume,	use	headphones,	or	prevent	sound	from	occurring.	 You	can	perform	the	microphone	test			
	 	 in	System	Settings	to	determine	whether	the	microphone	is	reacting.	(See	page	70.)
Troubleshooting
Before requesting repair service, check the items in the following table.
Read this along with the manual for each game and peripheral device.
There is no picture or sound output
•	Is	the	power	indicator	LED	lit?
    Press POWER to turn the power on.
•		Has	the	battery	been	charged?
 
   Recharge the battery.
•		Has	the	Game	Card	been	firmly	inserted?
 
   Firmly insert the Game Card until it clicks into place.
•	Is	the	system	in	Sleep	Mode?
 
   The power indicator LED will slowly illuminate and darken when the system is in sleep mode.  
    Check the power indicator LED. Wake the system if it is in Sleep Mode.
Sound does not come out of the system speakers
•	Is	the	volume	set	to	the	lowest	level?
   Use the volume/brightness control on the side 
    of the system to adjust the volume to an  
    appropriate value.
•	Are	the	headphones	or	headset	microphone	connected?
 
   When headphones or a headset microphone is connected, sound will not be emitted from  
    the speakers.
Sound does not come out of my headphones or headset microphone
•	Is	the	volume	set	to	the	lowest	level?
   Use the volume/brightness control on the side 
    of the system to adjust the volume to an  
    appropriate value.
•	Is	the	plug	for	your	headphones	or	headset	 
	 microphone	firmly	inserted?
 
   Plug it in firmly. 
						

							Tap
straight down!
Support and Troubleshooting
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Support and Troubleshooting
92
Troubleshooting (cont.)
I can’t recharge the Nintendo DSi battery pack / The recharge indicator LED is not lit
•	Are	you	using	a	Nintendo	DSi	AC	Adapter?
    Use the Nintendo DSi AC Adapter  
	 	 [WAP-002(USA)].
•	Is	the	Nintendo	DSi	AC	Adapter	firmly	inserted	 
	 into	the	system	and	an	electrical	outlet?
 
    Plug it in firmly.
•	Is	the	battery	pack	being	charged	in	a	location	with	an	ambient	temperature	between	41°	and	95°  
	 Fahrenheit	(5-35°	Celsius)?
 
		 Charge	the	battery	pack	in	a	location	with	an	ambient	temperature	between	41° 	and 	95° 	Fahrenheit 
	 	 (5-35° 	Celsius).	 You	may	not	be	able	to	recharge	the	battery	pack	in	a	location	outside	of	this		 	
    temperature range.
•	Is	the	recharge	indicator	LED	lit?
 
   If the recharge indicator LED is blinking, there is a chance that the Nintendo DSi Battery Pack    
    is not connected properly. Make sure that the Nintendo DSi Battery Pack is connected properly.
 
I charged the Nintendo DSi battery pack, but I can’t play for long periods 
of time / It takes a long time to charge the Nintendo DSi battery pack
•	Are	you	playing	a	game	or	recharging	the	battery	pack	in	a	location	with	an	ambient	temperature	less		
	 than	41°	Fahrenheit	(5°	C)?
 
   In environments with a temperature less than 41 degrees Fahrenheit, you can no longer play    
    games for long periods of time, and the battery pack will take longer than usual to recharge.
I can’t use the Touch Screen / The Touch Screen does not respond properly
•	Have	positions	on	the	 Touch	Screen	shifted?
    If positions have begun to shift, use the Touch Screen item in  
    System Settings to correct them.
NOTE:	 You	can	also	go	to	 Touch	Screen	Calibration	by	holding	down
the L, R, and START Buttons while turning on the power.
•	Have	you	attached	a	commercially	available	protective	sheet	on	the	 Touch	Screen?
 
   If you have applied a commercially available protective sheet to your Touch Screen, refer to its   
    instruction manual and be sure it has been applied correctly before attempting to calibrate    
    the Touch Screen.
Blinking
Blinking rechargeindicator LED Check the Nintendo 
DSi battery pack
My SD Memory Card is not responding
•	Has	the	SD	Memory	Card	been	correctly	inserted	into	the	system?
    Firmly insert the SD Memory Card until it clicks into place in the SD Card slot on the side  
    of the system.
•	Is	the	SD	Memory	Card	broken?
 
   Use a PC or digital camera to confirm that you can correctly see files on the SD Memory Card.
•	Are	there	saved	photos	that	can	be	displayed	using	Nintendo	DSi	Camera?
 
   Nintendo DSi Camera can only display photos taken on the Nintendo DSi  
    system. Photos taken by a digital camera or cellular phone will not  
    be displayed.
•	Are	there	saved	files	that	can	be	played	back	using	Nintendo	DSi	Sound?
 
   Nintendo DSi Sound can play AAC files with a file extension of .m4a, .mp4, and .3gp. Non-AAC    
	 	 audio	files	(such	as	MP3	files)	cannot	be	played	back.
Nintendo DSi Camera continues to ask for a photo of my face, but does not respond
 		 This	occurs	when	your	face	cannot	be	properly	recognized.	Move	to	a	well-lit	area,	and	turn	your 
    face in a direction that allows it to be entirely captured on-screen. The following factors may also   
    affect face recognition.
	 	 •	 The	ambient	brightness	and	lighting
	 	 •	Haircut	(when	hair	covers	the	face,	for	instance)
	 	 •	Hair	and	eyebrow	color
	 	 •	Sheen	on	the	face	and	head
	 	 •	A	beard’s	shape,	color,	and	thickness
	 	 •	Glasses	and	jewelry	on	the	face	and	head
My eyes and mouth are not being recognized correctly by Nintendo DSi Camera
    Individual differences and the surrounding environment may prevent face recognition from    
	 	 working	properly.	If	the	position	of	your	eyes	and	mouth	are	not	recognized	correctly,	move	to	a		 	
    well-lit area and turn your face in a direction that allows it to be captured well on-screen. Confirm  
    this along with the aforementioned factors.
Images taken by the camera have strange colors
   Try taking a picture of something else. If colors are still strange, please visit support.nintendo.com or  
    contact Nintendo Customer Service at 1-800-255-3700.
I	can’t	exchange	photos	or	frames	with	Nintendo	DSi	Camera
•	Are	Parental	Controls	set	to	restrict	the	exchange	of	photo	data?
   Enter your Parental Controls PIN and either disable Parental Controls temporarily, or disable the  
	 	 Parental	Controls	item	that	restricts	the	wireless	transmission	of	photo	data.	(See	page	95.) 
						

							Support and Troubleshooting
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Support and Troubleshooting
94
I can’t use DS Download Play
•	Have	Parental	Controls	restricted	the	use	of	DS	Download	Play?
   Enter your Parental Controls PIN and either disable Parental Controls temporarily, or disable the  
	 	 Parental	Controls	item	restricting	the	use	of	DS	Download	Play.	(See	page	95.)
I can’t use PictoChat
•	Are	there	already	16	people	in	the	selected	chat	room?
    No more than 16 people can enter a single chat room.
•	Have	Parental	Controls	restricted	the	use	of	PictoChat?
 
   Enter your Parental Controls PIN and either disable Parental Controls temporarily, or disable the  
	 	 Parental	Controls	item	restricting	the	use	of	PictoChat.	(See	page	95.)
I’m having difficulty using communication play
(Communications are interrupted and the game cannot be played smoothly)
•	Is	one	of	the	following	Reception	Strength	icons	shown	on-screen?	    Reception strength appears to be poor. Move closer to the other player, and remove obstructions   
    between you and that person.
My system suddenly enters Sleep Mode
   It may have entered Sleep Mode as the result of an  
    external magnetic field. Move your system away from  
    magnetic objects.
I cannot disable Parental Controls
•	Did	you	enter	the	correct	password?
   Enter the correct Parental Controls PIN. If you have forgotten your password refer to page 96.
•	Did	you	enter	the	correct	answer	to	your	secret	question?
 
   Enter the correct answer to your secret question. If you have also forgotten the answer to your  
    secret question refer to page 96.
If your Nintendo DSi system still does not operate correctly after try the troubleshooting 
steps, DO NOT return it to the store. You may lose saved game data and all Nintendo DSi 
Shop downloads and Nintendo DSi Points. Visit support.nintendo.com for assistance and 
additional troubleshooting and repair options or call 1-800-255-3700.
Troubleshooting (Continued)
Nintendo DSi Sound does not display audio files and folders
•	Has	the	SD	Memory	Card	been	correctly	inserted	into	the	system?
   Firmly insert the SD Memory Card until it clicks into place in the SD Card slot on the side  
    of the system.
•	Does	the	SD	Memory	Card	contain	saved	audio	files	that	can	be	played	back	using	Nintendo	DSi	Sound?
 
   Nintendo DSi Sound can play AAC files with a file extension of .m4a, .mp4, and .3gp only.
•	Have	more	than	3000	audio	files	been	saved?
 
   No more than 3000 audio files can be displayed.
•	Are	there	more	than	1000	files	in	the	folder	with	the	saved	audio	files?
 
   A folder can only display up to 1000 items.
•	Are	there	more	than	100	audio	files	saved	in	a	single	folder?
 
   No more than 100 files can be displayed for a single folder. If there are folders with the same    
    name on the SD Memory card, the audio files in those folders will be consolidated and displayed    
    as a single folder. No more than 100 files can be displayed for this single consolidated folder.
•	Are	audio	files	saved	to	a	folder	that	is	more	than	eight	levels	deep?
 
   Nintendo DSi Sound will only check for files up to eight directories deep.
I cannot play back audio files using Nintendo DSi Sound
•	Are	the	audio	files	in	a	format	that	can	be	played	by	Nintendo	DSi	Sound?
   Nintendo DSi Sound can play audio files in the following format.
	 	 File	format:	AAC	(.m4a,	.mp4,	or	.3gp)
    Bit rate: 16–320 kbps
	 	 Sampling	frequency:	32–48	kHz
I cannot download new games from the Nintendo DSi Shop
•	Do	you	have	an	insufficient	Nintendo	DSi	Point	balance?
    Use one of the following to register Nintendo DSi Points with the Nintendo DSi system.
	 	 •	Credit	card	(VISA	or	MasterCard)
	 	 •	Nintendo	Points	Card	(this	can	be	purchased	at	various	retail	locations).
•	Have	Parental	Controls	restricted	the	use	of	Nintendo	DSi	Points	in	the	Nintendo	DSi	Shop?
 
   Enter your Parental Controls PIN and either disable Parental Controls temporarily, or disable the  
	 	 Parental	Controls	item	restricting	the	use	of	Nintendo	DSi	Points.	(See	page	95.) 
						

							Master Key
Support and Troubleshooting
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Support and Troubleshooting
96
Troubleshooting (Continued)
How to Disable Parental Controls
There	are	two	ways	to	disable	Parental	Controls.	You	can	either	temporarily	disable	them,	or	change	the	
Parental Controls settings.
Temporarily Disabling Parental Controls
Enter your PIN at the screen that is shown when you select  
the restricted item.  
Tap OK. 
Changing the Parental Controls Setting
  Go to System Settings and tap
  Tap
  Enter your PIN
  Tap
  Tap
Next, follow the onscreen instructions to change restricted content.
If you have forgotten your PIN or secret question
In the event that you forget your PIN or the answer to your secret question, follow these steps.
  At the PIN entry screen, tap
  Enter the answer to your secret question.
	 Note:	 You	will	go	to	the	setting	screen	for	 
  Parental Controls if you can answer this.
   If you have forgotten the answer  
    to your secret question:
  Once again, tap
  Please call Nintendo Customer Service at  
  1-800-255-3700 and provide the inquiry
  number shown here, and the date that is set
	 on	your	Nintendo	DSi.	 You	will	then	be	issued
  a master key.
  Tap
  Enter the Master Key, and tapReference  
Number 
						

							Support and Troubleshooting
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Support and Troubleshooting
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Error Message List
If an error occurs, messages like the following may appear on the screen. Follow the directions shown in the 
table to resolve the problem.
       Error Message                                               Solution
An error occurred. Press and hold 
POWER to turn the system off, 
then follow the instructions in 
the system’s Operations Manual.
The system memory has been 
damaged. Please see the 
Nintendo DSi Operations Manual 
for details.
The device in the SD Card slot 
cannot be used.
There is not enough free space on 
the SD Card.
There are no boxes available in 
the system.Turn the power off for a moment and then turn it back on. 
Repeat whatever you did that caused the error to occur. If the 
same message still appears, the system must be inspected. 
Turn the power off, and contact Nintendo Customer Service. 
The system memory is corrupted. Please contact Nintendo 
Customer Service. 
An SD Card that cannot be used with the Nintendo DSi or 
something other than an SD Card is inserted in the SD Card 
slot, or the system region of the SD Card is corrupted. Please 
insert a functional SD Card that can be used with the Nintendo 
DSi system.
Either erase unnecessary software on the SD Card from the 
Data Management screen under System Settings or erase 
unnecessary photos or frames from Nintendo DSi Camera. 
Otherwise, try using an SD Card that has some free space on it. 
There are no boxes available in the Nintendo DSi Menu. Erase 
unnecessary software from the Software Management screen 
under System Settings. See page 63.
Error Code List
If	the	Internet	settings	weren’t	configured	correctly	or	if	the	connection	test	failed,	the	Nintendo	DSi	will	
display and error code. Use the Error Code tables on the next several pages to determine the solution for the 
error code received.
For more information on error codes and messages, or if you see error codes or messages that do not 
appear on these lists, please visit support.nintendo.com.
NOTE: If ou cannot connect due to error codes 052003, 052103, or 052203, the error might be caused by the 
security software or firewall on your computer.  
For details, visit support.nintendo.com.
Error Codes 
Condition  Solution
Wait for a while and try connecting again.  
If the issue does not get resolved, contact  
Nintendo Customer Service.
Wait for a while and try connecting again.  
If the issues do not get resolved, visit support.
nintendo.com to see if the server is undergoing 
maintenance.
Erase unnecessary software from the Data 
Management screen under System Settings. 
Wait for a while and try connecting again.  
If the issue does not get resolved, contact  
Nintendo Customer Service. 
Wait for a while and try connecting again.
If the issue does not get resolved, contact 
Nintendo Customer Service.
Please contact Nintendo Customer Service. 
Wait for a while and try connecting again.  
If the issue does not get resolved, contact  
Nintendo Customer Service.
Could not connect to Nintendo 
Wi-Fi Connection.
The Nintendo Wi-Fi  
Connection servers are either 
undergoing maintenance or are 
very busy.
Insufficient free blocks in the 
system memory.
Cannot connect to the system 
update server.
The system could not be 
updated due to internet error.
An error occurred, so the 
system could not be updated.
Could not connect to the 
Internet.
020100 – 020999
023000 – 025999
034219, 034220
034301 – 034304 034300,  
034305 – 034499
034000 – 034218,  034500 – 034699
050100 – 050199