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Nitsuko Portrait 308/824 Single Line Telephone Quick Reference Guide

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    							82400SLO03
    Single Line Telephone
    Quick Reference Guide 
    						
    							Placing an Outside Call . . .
    The instructions in this guide assume your system
    uses default program settings (e.g. Dial Plan 2).
    1. Lift handset.
    2. Press 
    3. Dial a 2-digit outside line number (e.g.,
    01, 02).
    4. Dial outside number.
    •If your system is behind a PBX, you may
    have to dial 9 before your number.
    •To Flash a CO line, flash the hook-
    switch and dial 90.
    Calling a Co-Worker . . .
    1. Lift handset.
    2. Dial your co-worker’s extension number.
    •If you hear ringing, wait for an answer.
    If you hear a beep, begin speaking.
    • To Page, dial 80 for All Call or 81-84
    for internal zones. External zones are
    85 or, for Portrait 824 only, 86-87.
    3. (Optional) Dial  to force the call to
    ring your co-worker.
    Block outgoing calls from your phone . . .
    Dial Block
    1. Lift handset.
    2. Press .
    3. Dial Personal Code (4 digits).
    4. Hang up.
    Enter 4-digit code
    to temporarily block
    outgoing calls on
    your phone:
    Dial using the
    Intercom:
    Dial access code for an
    outside line:
    Placing and Answering Calls 
    						
    							1. Lift handset.
    2. Press .
    3. Dial Personal Code (4 digits).
    4. Hang up.
    If your call doesn’t go through . . .
    Camp On and Callback
    1. For Intercomcalls, dial  to Camp On
    (wait without hanging up).
    OR
    1. For Intercomcalls, dial  and hang up
    to leave a Callbackfor an extension.
    •When the called party hangs up, the
    call rings you back.
    2. Lift handset when the system calls
    you back.
    Step Calling
    1. Do not hang up if there is no answer.
    2. Press .
    • The next extension rings (e.g., if you
    called extension 14, pressing # will ring
    extension 15)
    Call the next extension
    if busy or no answer:
    When you hear system
    busy, use Camp On or
    Callback:
    Clear the Dial Block on
    your phone: 
    						
    							Message Waiting
    1. Do not hang up if there is no answer.
    2. Press .
    • MW on your co-worker’s multibutton
    phone flashes fast.
    3. Hang up.
    A Message Waiting is indicated by a moderate
    busy-type signal when the handset is first lifted.
    1. Lift handset.
    2. Press .
    Have a telephone meeting (Conference) . . .
    1. Set up your first outside call and press the
    hookswitch.
    2. To add an internal party: Press 
    .
    The called extension must pick up the
    handset in order to be conferenced.
    OR
    2. To add an outside call: Press  .
    3. Place your second call.
    Internal Calls:
    The called internal extension must pick
    up the handset before being Conferenced.
    External Calls:
    To place a second call, you first must seize
    the outside line to be used. Dial 01-08,
    then dial the telephone number.
    4. Press the hookswitch again.
    Use Conference to
    have a 3-way
    telephone meeting:
    To answer your own
    Message Waiting:
    Leave a Message
    Waiting so your
    co-worker can call
    you back: 
    						
    							1. Lift handset.
    2. Dial a Page Zone (Portrait 308 = 80-85;
    Portrait 824 = 80-87).
    3. Announce co-worker to pick up the same
    page zone number you dialed.
    4. Press .
    5. Do not hang up. Wait for party to join in
    the conversation.
    1. Lift handset.
    2. Press .
    3. Dial announced page zone (Portrait 308 =
    80-85; Portrait 824 = 80-87).
    Answering Calls . . .
    1. Lift handset.
    •To Flash a CO line, flash the hook-
    switch and dial 90.
    1. Lift handset.
    2. Press 
    .
    To answer a call
    ringing another
    extension:
    Listen for ringing:
    Answer a Meet-Me
    Page request:
    Use Meet-Me Page to
    have a  telephone
    meeting with an
    internal party: 
    						
    							Your call can wait at your phone . . .
    Hold
    1. Do not hang up.
    2. Press the hookswitch.
    3. System Hold: Dial .
    •Your co-workers can take the call off Hold.
    OR
    3. Exclusive Hold: Dial  .
    •Your co-workers can nottake the call
    off Hold.
    1. Lift handset.
    2. Press .
    Redirect your call . . .
    Transfer
    1. With an outside call on the line, press
    hookswitch and dial your co-worker’s
    extension number.
    2. (Optional) Announce call.
    3. Hang up.
    Send (Transfer) your
    call to a co-worker:
    Easily retrieve a call
    from Hold:
    Use Hold instead of
    leaving the handset
    off-hook:
    Handling Your Calls 
    						
    							Forward your calls to a co-worker . . .
    When Call Forward is activated, it’s indicat-
    ed by a slow busy-type signal when the hand-
    set is first lifted.
    1. Lift handset.
    2. Press .
    3. Dial extension to receive your calls.
    4. Dial one of the following:
    •0 to forward all calls.
    •1 to forward busy calls.
    •2 to forward unanswered calls.
    •3 to forward unanswered and/or busy
    calls.
    5. Hang up.
    1. Lift handset.
    2. Press .
    Cancel Call
    Forwarding:
    While at your desk,
    forward your calls to a
    co-worker:
    Handling Your Calls (cont.) 
    						
    							Automatically redial calls . . .
    Last Number Redial
    This feature may require system
    programming.
    1. Lift handset.
    2. Press
    and dial queue group
    number (1-6).
    OR
    2. With software version 2.1 or higher, press
    .
    Speed Dial
    This feature may require system
    programming.
    1. Lift handset.
    2. Press .
    3. Dial a queue group number (1-6).
    4. Dial the desired Speed Dial number
    (00[0]-199).
    To dial a stored system
    Speed Dial number:
    Quickly redial your last
    outside call:
    Placing Calls Quickly 
    						
    							Possible Dial Codes for Dial Plan 2 Phones
    The following features may have dial code changes which could apply to
    your phone if system programming was altered.  Ask your communica-
    tions manager if these codes apply to you.  Features not listed here work
    as previously described.
    Note: Used when Automatic Line Access uses “0” to seize a line.
    Lift handset + 953 + Extension to receive call +
    Forwarding code (0-3) + Hang up.
    Cancel:Lift handset + 959.
    Lift handset + 955 + Personal code + Hang up.
    Cancel:Lift handset + 956 + Personal code +
    Hang up
    .
    To answer a Door Box call:
    Lift handset + 98 + 9.
    Lift handset + 951.
    This feature may require system programming.
    Lift handset + 94 + Queue group number (1-6).
    Lift handset + 98 + Announced page zone.
    Lift handset + 9 + 2-digit line # (this may not be
    required) + Outside number. ORLift handset + 0
    + Outside number.
    Set:Lift handset + 954 + Enter time (24-hour
    clock) + Hang up.
    Clear:Lift handset + 959 + Hang up.
    This feature may require system programming.
    Lift handset + 93 + Queue group number (1-6) +
    Speed Dial number.
    Speed Dial: 
    Reminder Call:
    Outside Call - Place:
    Meet-Me Page - Answer:
    Last Number Redial: 
    Hold - Retrieve a call:
    Door Box:
    Dial Block:
    Call Forward: 
    						
    							Dial Codes for Phones Using Dial Plan 1
    Features not listed here work as previously described.
    Note: Used when Automatic Line Access uses “0” or “9” to seize a line.
    Lift handset + 63 + Extension to receive call +
    Forwarding code (0-3) + Hang up.
    Cancel:Lift handset + 69.
    Lift handset + 65 + Personal code + Hang up.
    Cancel Dial Block:Lift handset + 66 + Personal
    code + Hang up
    .
    Lift handset + 7 + # + Hunt group number (1-4).
    Lift handset + 61.
    Lift handset + 7 + Co-worker’s extension number.
    This feature may require system programming.
    Lift handset + 60 + Queue group number (1-6).
    Lift handset + 7 + Page zone number + # + Wait
    for party to join conversation.
    Answer a Meet-Me Page:Lift handset + 8.
    (System programming changes may then require
    you to dial the announced page zone.)
    Lift handset + 7 + *.
    Lift handset + 7 + Page zone (Portrait 308=80-85,
    Portrait 824=80-87) + Make announcement +
    Hang up.
    Set:Lift handset + 64 + Enter time (24-hour clock)
    + Hang up.
    Clear:Lift handset + 69 + Hang up.
    This feature may require system programming.
    Lift handset + 5 + Queue group number (1-6) +
    Speed Dial number.
    Lift handset + 07 + Security code + Phone
    number.
    Walking Class of
    Service:
    Speed Dial: 
    Reminder Call:
    Page:
    Message Waiting -
    Answer a message:
    Meet-Me Page:
    Last Number Redial: 
    Intercom:
    Hold - Retrieve a call:
    Extension Hunting:
    Dial Block:
    Call Forward: 
    						
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