Nortel Norstar Ics Telephone Feature Card Manual

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Norstar ICS
Telephone Feature Guide 

 1  
About this guide
Use this guide as a quick reference for accessing the features of your telephone. Your
system administrator will inform you if any of these features are not available for your
telephone.
Buttons
This guide uses the Business Series Terminals button icons. The table below shows
which buttons to use on the different types of Nortel Networks telephones.
Telephone features
Button Name T7000, T7100, T7208, 
T7316, T7316EM7100, M7208, 
M7310, M7324
Feature≤

Hold≥
Volume Control√...

 2  
Call Pickup
group≤‡fi
Answer a call that is ringing at another telephone in your pickup group. 
The external call that has been ringing longest is answered first.
Call
Queuing≤°‚⁄
Answer the next call. If more than one call is waiting, priority is given 
to incoming external calls over callback, camped, or transferred calls.
Camp-on≤°¤
Re-route a call to another telephone even if all its lines are busy.
Press ≤°¤, then dial the extension number of the receiving 
telephone.
Class of
service...

 3  
Conference
continued To independently hold two calls:
Press the line or intercom button of the first caller, then press ≥. 
The second caller is automatically put on hold. To re-establish the 
conference, retrieve one call from hold, press ≤‹, then retrieve 
the second call from hold.
Contrast 
adjustment≤•‡
Adjust the contrast of your display.
Press ≤•‡, then press a number from ⁄ to · (depending on 
your telephone). Press ≥ to set your choice.
Dialing 
modes≤•°¤
Choose one of three methods of...

 4  
Last 
Number
Redial≤fi
Automatically redial the last external telephone number that you 
dialed.
Line pools≤fl›
With a line pool, telephones can share several lines for making calls.
1. Press ≤fl› or an intercom button.
2. Enter a line pool access code. (See your system administrator for 
a list.)
Line 
Redirection≤°›Cancel ≤£°›
Send calls arriving on an external line to another telephone outside 
your system. (Some external lines may not suppor t this feature. See 
your system administrator.) 
This...

 5  
Page≤fl‚ and the code (1 to 3) and zone
 (Zones 0 to 6 on Modular ICS and zones 1 to 3 on Compact ICS)
Make a page announcement through either the internal (code 1) or 
external (code 2) speakers, or both (code 3). Zone 0 on the Modular 
ICS pages all zones. 
Page announcements are programmed to timeout after a pre-selected 
amount of time which is set by your system administrator.
Internal page ≤fl⁄ and zone 
Make a page announcement to all, or to a specific group of 
telephones, through the...

 6  
Ring 
volume≤•°‚
Make your telephone ring so that you can adjust the volume. You can 
also adjust the volume any time your telephone rings.
Run/Stop≤•·
Store more than one autodial number or external carrier feature code 
on one memory button by inser ting a break point  between numbers 
or codes. 
The first press of the button dials the first number or code; the next 
press dials the next number or code. You can program up to four 
numbers or codes separated by break points.
Saved 
Number...

 7  
Speed Dial≤‚
Dial an external telephone number using a three-digit code. 
There are two types of speed dial codes: system (001 to 255) and user 
(256 to 279). 
System speed dial codes can be used from any display telephone in 
the system. They are assigned by your system administrator. 
To make a call using a speed dial code:
User speed dial codes are used exclusively at your telephone.
1. Press ≤‚.
2. Enter the three-digit code for the number. 
To program user speed dial numbers:
User speed dial...

 8  
Call Display Ser vices
The following features are available only if you subscribe to Call Display services or 
to special line services from your local telephone company.Trunk 
Answer≤°‚‚
Answer an external call that is ringing on a line that has been placed 
into a Ringing Service schedule from any telephone in your system. 
This feature does not work for a private line.
Voice call≤flfl
Make a voice announcement or begin a conversation through the 
speaker of another telephone without first making...