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OKI B440dn User Manual

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    Troubleshooting > 71
    >Remove any paper that you find (2), and then close the tray.
    10. Close the top cover and press down to latch it closed.
    11. The printer will warm up and commence prin ting when ready. The page lost through 
    the jam will norma lly be reprinted.
    Before consulting a service representative  regarding a print quality problem, check the 
    table below to see if there is a solution , or something you might have overlooked.
    If the edge of the jammed paper protru des (or can be seen) from the exit, 
    reinstall the image drum, close the top cover and switch the printer on. Remove 
    the jammed paper from the exit when the exit roller begins rotating after a few 
    seconds after switching on. However, if the jammed paper cannot be removed, 
    contact a service representative.
    Blank sheets printed. Image drum cartridge 
    not properly installed. Reinstall image drum cartridge.
    Empty or missing toner 
    cartridge. Install new toner cartridge.
    Entire page prints 
    faintly. Empty toner cartridge. 
    Pages get fainter when 
    toner is used up. Install new toner cartridge.
    LED array is dirty. Clean LED array.
    Page has grey 
    background. Static electricity, 
    generally from dry 
    environments, causes 
    toner to stick to 
    background. Change paper to a smoother laser bond or 
    use a humidifier.
    Page prints all black. Hardwa re problem. Contact service.
    Page has repetitive 
    marks. Damaged image drum 
    cartridge causes 
    repetitive marks every 
    1.6 inches (4.06 cm) 
    due to surface nicks and 
    scratches. Generate a cleaning page, repetitive marks 
    may be temporary.
    Oblong area of faint 
    print appears on 
    each page. Drop out caused by 
    using paper exposed to 
    high humidity. Change paper stocks, check paper storage 
    environment or use a dehumidifier; check 
    toner level.
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    Troubleshooting > 72
    Vertical white 
    streaking or faint 
    areas on page.
    Toner is low and does 
    not distribute properly, 
    or the drum is worn out. Replace toner cartri
    dge. Check drum and 
    replace the drum, if  necessary. Contact 
    LED array is dirty. Clean LED array.
    Vertical black lines. Hardwa re problem. Contact service.
    Fuzzy print. LED array is dirty. Clean LED array.
    Distorted print. Paper path, lamp  assembly, or fusing unit 
    problem. Generate cleaning page.
    Contact service.
    Faded print. Toner cartridge is not  correctly installed.
    To n e r  l o w . Install toner cart
    ridge correctly.
    Replace toner cartridge.
    Smeared or blotched 
    print. Dirty rollers; toner 
    dropped inside printer or 
    image drum problem. Replace image drum and toner.
    Contact service.
    Printed page is light/
    blurred. Is toner low? Replac
    e toner cartridge.
    Is paper meant for laser 
    printers? Use recommended paper.
    LED array is dirty. Clean LED array.
    Bold characters and 
    dark lines are 
    smeared. Toner is low. Install new toner cartridge.
    Print is darker than 
    usual. Darkness setting is too 
    high. Change darkness setting.
    Pages curl 
    excessively. Printing on wrong side 
    of paper. Turn paper over in tray. (Note arrow on 
    paper package). Install paper print side 
    down in tray.
    Moisture in paper. 
    Improper storage. Avoid storing paper in
     areas of excessive 
    temperature and humidity. Store paper in 
    protective wrapping.
    High humidity. Recommended  operating humidity: 20-
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    Troubleshooting > 73
    Paper Jams occur frequently. 
    Multiple sheets of paper are 
    fed at the same time. The printer is tilted. Place the paper on a stable 
    and flat surface.
    Paper is too thick or too thin. 
    Paper is moist, folded, 
    creased or warped.  Use paper suitable for the 
    printer. Avoid storing paper in 
    areas of excessive 
    temperature and humidity. 
    Store paper in
    Paper is not aligned. Align the paper edges to the  paper guides.
    Only one sheet of paper is 
    loaded in the Paper tray or 
    Manual Feed/Multi Purpose 
    tray. Load several sheets of paper.
    Sheets of paper is added to 
    the existing paper stock in the 
    Paper tray or Manual Feed/
    Multi Purpose tray. Remove existing sheets of 
    paper from the tray and add 
    the new sheets to them, 
    ensuring alignment and then 
    load the tray.
    Postcards, envelopes, label 
    sheets or transparencies are 
    loaded in the Paper tray.
    Postcards or envelopes are 
    placed in the wrong 
    orientation. You cannot print using the 
    Paper tray. Load postcards, 
    envelopes, label sheets or 
    transparencies in the Manual 
    Feed tray or Multi Purpose 
    Check and load in the correct 
    Paper is not fed into the 
    printer. Improper setting is selected 
    Paper Source  in the 
    printer driver. Select the correct paper 
    source from the 
    Source drop 
    down menu.
    The printer menu setting is 
    incorrect. Set the size of the paper in 
    the Setup Menu of the printer.
    Printing does not resume after 
    removing jammed paper. Printing does not resume only 
    by removing paper jam.Open and close the top cover.
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    Troubleshooting > 74
    Your software (operating environment, applications and printer drivers) controls the 
    printing process. Make sure you have selected  the right driver for use with your printer. 
    See your software documentation for more information.
    Printing is garbled. Incorrect driver is 
    installed. Install an appropriate driver.
    Printer’s output is 
    below rated speed. Much of the printing 
    delays will be caused by 
    your application. 
    Sometimes purely text 
    documents will print 
    slowly depending on the 
    selected fonts and how 
    they are transferred to 
    the printer. For maximum speed, use text in your 
    document and use a pr
    inter resident font.
    Size of top margin 
    increases with each 
    page printed. Creeping text. Number 
    of lines per page in 
    software is not equal to 
    number of lines per 
    page of printer. Many software packages assume 66 lines 
    per page, but your prin
    ter’s default is 64. 
    Adjust software accordingly, or set LINES 
    Per PAGE in the soft control panel to equal 
    lines per page in your software.
    Graphic image prints 
    partly on one page, 
    partly on the next. Insufficien
    t printer 
    memory for this image 
    at this resolution. Change the resolution, reduce the image 
    size, or install more memory in your 
    When you try to 
    print nothing 
    happens, but printer 
    indicates it is ready 
    to receive data. Configuration error. Check cable connection. If more than one 
    printer is available, make sure your printer 
    has been selected.
    Garbage prints. Incorrect cable  configuration. Also, see 
    Software Problems. Check cable configuration, continuity, and 
    Printer freezes or 
    displays error 
    message when 
    computer is 
    rebooted. Booting the computer 
    while the printer is on 
    can cause a 
    communications error.
    Turn printer off before
     rebooting computer.
    Odours. Gases are given off by  forms or adhesives 
    passing through the hot 
    fusing unit. Make sure the forms 
    you use can withstand 
    heating, and provide adequate ventilation.
    Printer is on but 
    must warm up 
    before a job is 
    printed. Power Save mode is set 
    on to conserve energy. 
    The fuser must heat up 
    before you can begin 
    printing the next job. To eliminate warm up delay, change Power 
    Save setting.
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    Installing options > 75
    The following options are available to extend the performance of your printer:
    > 32, 64, 128, 256MB RAM DIMM: to extend the main memory of your printer and 
    speed up the processing of large files
    > Second paper tray: to increase your prin ter’s paper handling capacity by 530 sheets 
    To install any of the above opti ons, follow the detailed installation sheet that accompanies 
    the option.
    32MB RAM DIMM 44029502
    64MB RAM DIMM 44029504
    128MB RAM DIMM 44029506
    256MB RAM DIMM 44029509
    Second Paper Tray 43990702
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    Specifications > 76
    A summary of the basic characteristics of your printer appears in the table below:
    B410d N22110B
    B410dn N22113B
    B430d N22111B
    B430dn N22115B
    B440dn N22116B
    Dimensions B410d, B410dn: 369mm x 395mm x 268mm (W x D x H)
    B430d, B430dn: 369mm x 395mm x 268mm (W x D x H)
    B440dn: 369mm x 395mm x 297mm (W x D x H)
    Weight B410/B430: 10.3 kg approximately (without second tray) B440: 10.9 kg approximately (without second tray)
    Printing method Electro-photographic  printing using LEDs as light source
    Print colour Monochrome
    Print speed Letter: 30 pa ges per minute maximum
    A4: 28 pages per minute maximum
    Resolution B410d, B410dn: 600 x 2400 dots per inch B430d, B430dn and B440dn: 1200 x 1200 dots per inch
    Operating platform Windows
    2000/XP/XP server 2003 x 64 bit edition/Vista/Vista x 64 bit edition
    OS X PowerPC (10.2.8 - 10.5) / OS X Intel (10.4.4 - 10.5)
    Emulations B410d, B410dn: PCL5e, PCLXL, Epson FX, IBM ProPrinter B430d, B430dn, B440dn: PCL5e, PCLXL, Epson FX, IBM ProPrinter, PS3 
    Interfaces Parallel port in compli ance with IEEE 1284-1994 standard
    USB 2.0 High speed 
    B410dn, B430dn, B440dn: 100BASE-TX/10Base-T
    Processor 297 MHz PowerPC
    Memory B410d, B410dn: 32MB expandible to 288MB B430d, B430dn and B440dn: 64MB expandible to 320MB
    Printer/Fuser life 200,000 pages or 5 years
    Toner life Starter: 1,500 pages Replacement: (ISO/IEC19752)
    B410d, B410dn: 3,500 pages
    B430d, B430dn: upto 7,000 pages
    B440dn: upto 10000 pages
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    Specifications > 77
    Image drum life Simplex printing
    25,000 pages (continuous)
    20,000 pages (3 pages per job)
    12,000 pages (1 page per job)
    Duplex printing
    15,000 pages (continuous)
    13,000 pages (3 pages per job)
    10,000 pages (1 page per job)
    Paper sizes A4, A5, A6, B5, Letter, Legal  13, Legal 14, Executive, Custom, C5, C6, 
    Com-9,Com-10, DL, Monarch, Statement
    Paper feed B430d, B430dn, B440dn: Automati c feeding via paper trays (including 
    optional second tray and Multi Purpose Tray)
    B410d, B410dn: Manual feeding of single sheets
    Paper feed capacity
    at 75g/m² B410d, B410dn and B430d, B430dn: Tray 1: 250 sheets 
    B440dn: Tray1: 530 sheets 
    Optional Tray 2: 530 sheets
    B430d, B430dn, B440dn: Multi 
    Purpose Tray: 50 sheets 
    B410d, B410dn: Manual Feed Tray: Single sheet 
    Paper output Face up, face down depend ing on paper size, type and thickness
    Power consumption At 22°C Typical: 450W
    Idle: 70W
    Power save mode: 7W
    Paper output 
    capacity at 75g/m² Face down: 150 sheets
    Monthly duty cycle B410d, B410dn: 50,000 pages  B430d, B430dn, B440dn: 70,000 pages
    Consumables Toner ca rtridge, Image drum
    Power cable Approximately 1.8 m  max. length (not provided)
    Noise level Operation: 53 dB(A)  Standby mode: 30dB(A)
    Power saving mode: Background level
    conditions Operation: 10 - 32°C, 20% - 80% RH, 
    Storage: 10-43°C, 10% - 90% RH
    When the printer is stored, 
    it should be in its original packaging, with no 
    moisture formation.
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    Specifications > 78
    Feed and ejection methods vary depending on the type, size and thickness of medium used. 
    Use the chart below and the notes/symbols/terms  on the following page for initial guidance. 
    (Minor variations to settings may be necessa ry depending on user setup and environmental 
    Tray Ejection 
    Paper type Size Weight T1 T2 MPT MF FU FD
    Plain paper A4 Letter L, ML, M, MH 0 0 0 0 0 0
    Executive L, ML, M, 
    MH, H
    000 0 00
    Legal (13)
    Legal (14) H000000
    Statement L, ML, M,  MH, H0X0 0 00
    A6 L, ML, M,  MH, HXX0 0 0 0
    Custom L, ML, M, MH
    UU00 00
    86  – 216
    140 – 356
    UU00 00
    Postcards - X X 0 0 0 X
    Envelopes Com-9 Com-10
    86 - 216
    140 - 356
    Labels A4 Letter -XX000X
    rencies A4
    Letter -XX000X
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    Specifications > 79
    Duplex Printing
    Auto Manual
    type Size Wei-
    2 MPT M
    FT1 T2 MPT MF
    paper A4
    Letter L, ML, 
    M, MH
    000 X 0 0 0 0
    Legal (13)
    Legal (14) HXXX X000 0
    Executive L, ML, 
    MH, H
    XXX X 0 0 0 0
    Statement L, ML,  M, 
    MH, HXXX X 0 X 0 0
    A6 L, ML,  M, 
    MH, HXXX X X X 0 0
    Custom L, ML,  M, MH
    86  - 216
    L: 1
    40 - 356
    HXXX X
    Postcards - X X X X X X X X
    lopes Com-9
     – 216
    L: 14
    0 – 356
    Labels A4 Letter -XXXXXXX X
    Tr a n s p a -
    rencies A4
    Letter -XXXXXXX X
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    Specifications > 80
    1.When an optional second paper tray is used, the original tray is referred to as Tray 1 
    and the optional tray as Tray 2.
    2. It is possible to use custom paper sizes with the PS emulation driver.
    3. Tray 1 can accommodate paper with width  of 100 to 216mm and length of 210 to 
    4. Tray 2 can accommodate paper with width  of 148 to 216mm and length of 210 to 
    5. When printing using Auto Duplex, pa per will not be ejected face up.
    6. The printing speed is reduced when you set the paper size of A5, A6, Postcards, 
    Envelopes as Heavy.
    7. Label mode must be selected in the printe r driver, if you want to print on heavy 
    media which exceeds 120g/m
    T1 Paper Tray 1
    T2 Paper Tray 2 (optional)
    MPT Multi Purpose Tray (B430 & B440)
    MF Manual Feed Tray (B410)
    FU Face Up printing from  the rear of the printer
    FD Face Down printing from the top of the printer
    W,  L W i d t h ,  L e n g t h  i n  m m
    L Light paper weight: 64g/m
    Medium Light paper weight: 64 - 74g/m2
    MMedium paper weight: 75 - 87g/m2
    MHMedium Heavy paper weight: 88 - 104g/m2
    Heavy paper weight: 105 - 120g/m2
    oCan be used
    x Cannot be used
    UCan be used depending on the size.
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