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OKI C7350DN User Manual

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    							C7350n/7550n User’s Guide for Windows
    2
    Copyright Information
    Copyright © 2007 by Oki Data.  All Rights Reserved
    Document Information ________________________________
    C7350n/7550n User’s Guide for Windows
    P/N 59366001
    Revision 2.0
    March, 2007
    Disclaimer__________________________________________
    Every effort has been made to ensure that the information in this document is 
    complete, accurate, and up-to-date. The manufacturer assumes no responsibility 
    for the results of errors beyond its control. The manufacturer also cannot guarantee 
    that changes in software and equipment made by other manufacturers and referred 
    to in this guide will not affect the applicability of the information in it. Mention of 
    software products manufactured by other companies does not necessarily 
    constitute endorsement by the manufacturer .
    W h i l e  a l l  r e a s o n a b l e  e f f o r t s  h a v e  b e e n  m a d e  t o  m a k e  t h i s  d o c u m e n t  a s  a c c u r a t e  a n d  
    helpful as possible, we make no warranty of any kind, expressed or implied, as to 
    the accuracy or completeness of the information contained herein.
    The most up-to-date drivers and manuals are available from the web site:
    http://www.okiprintingsolutions.com
    Trademark Information _______________________________
    Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd. 
    Apple, Macintosh and Mac OS are registered trademarks of Apple Computers Inc. 
    Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard 
    Company. 
    Microsoft, MS-DOS and Windows are either registered trademarks or trademarks of 
    Microsoft Corporation in the United States and/or other countries.
    Other product names and brand names are registered trademarks or trademarks of 
    their proprietors.
    Regulatory Information _______________________________
    This product complies with the requirements of the Council 
    Directives 89/336/EEC (EMC) and 73/23/EEC (LVD) as amended 
    where applicable, on the approximation of the laws of the member 
    states relating to Electromagnetic Compatibility, Low Voltage and 
    Radio & Telecommunications Terminal Equipment.
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    							C7350/7550 User’s Guide: Contents  •  3
    Contents
    Document Information ........................................................ 2
    Disclaimer ........................................................................... 2
    Trademark Information ....................................................... 2
    Regulatory Information ....................................................... 2
    Notes, Cautions, etc. ........................................................... 9
    Introduction ...................................................................... 10
    Printer Models and Features .............................................. 10
    How to use this manual .................................................... 12
    Getting Started .................................................................. 14
    Unpacking....................................................................... 14
    Printer Drivers, Software Utilities, and Documentation .......... 15
    Where to put the printer ................................................... 16
    Parts of the Printer ........................................................... 17
    Setting Up ......................................................................... 20
    Shipping Materials:  Removing ........................................... 20
    Toner ............................................................................. 25
    Toner ............................................................................. 29
    Loading Paper ................................................................. 32
    Printing Paths .................................................................. 41
    Face Up / Straight Through ............................................. 41
    Face Down .................................................................... 42
    Manual Feed .................................................................. 43
    Power............................................................................. 44
    Interfaces ....................................................................... 49
    Control (Front) Panel ........................................................ 51
    Paper (Media).................................................................. 55
    Adjusting the Color .......................................................... 65
    Adjust the Color Intensity 
    (Color Tuning) ............................................................... 65
    Windows XP .................................................................... 110
    Printer Drivers ..................................................................110
    Which Printer Driver to Use?  ............................................110
    Memory: Enabling ...........................................................111
    Hard Disk Drive: Enabling ................................................112
    Paper Trays: Enabling......................................................114
    Duplex Unit: Enabling ......................................................116
    Paper Feed, Size and Media ..............................................118
    Changing Defaults .........................................................118
    Network Printer Status Utility ........................................... 127
    Operation ........................................................................129
    Factors that Affect Color Printing .......................................130
    Color Matching ...............................................................134
    Choosing a Method ........................................................134
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    							C7350/7550 User’s Guide: Contents  •  4
    Printing Multiple Pages on One Sheet ................................. 153
    (N-Up Printing) .............................................................153
    Custom Page Sizes ..........................................................156
    Print Resolution ..............................................................164
    Duplex Printing ...............................................................165
    (Printing on Both Sides of the Paper) ............................... 165
    Printing Booklets .............................................................169
    Printing Watermarks........................................................174
    Collating ........................................................................176
    Proof and Print ...............................................................177
    Secure Printing ...............................................................181
    (Printing Confidential Documents) ...................................181
    Hard Disk Drive ..............................................................185
    Overlays ........................................................................189
    Printing Posters ..............................................................202
    Windows 2000 ................................................................ 204
    Printer Drivers ..................................................................204
    Which Printer Driver to Use?  ............................................204
    Memory: Enabling ...........................................................205
    Hard Disk Drive: Enabling ................................................206
    Paper Trays: Enabling......................................................208
    Duplex Unit: Enabling ......................................................210
    Paper Feed, Size and Media ..............................................212
    Changing Defaults .........................................................212
    Network Printer Status Utility ........................................... 221
    Operation ........................................................................223
    Factors that Affect Color Printing .......................................224
    Color Matching ...............................................................228
    Choosing a Method ........................................................228
    Printing Multiple Pages on One Sheet ................................. 247
    (N-Up Printing) .............................................................247
    Custom Page Sizes ..........................................................250
    Print Resolution ..............................................................259
    Duplex Printing ...............................................................260
    (Printing on Both Sides of the Paper) ............................... 260
    Printing Booklets .............................................................264
    Printing Watermarks........................................................269
    Collating ........................................................................272
    Proof and Print ...............................................................273
    Secure Printing ...............................................................277
    (Printing Confidential Documents) ...................................277
    Hard Disk Drive ..............................................................282
    Overlays ........................................................................286
    Printing Posters ..............................................................299
    Windows Me/98/95 ........................................................ 301
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    							C7350/7550 User’s Guide: Contents  •  5
    Printer Drivers ..................................................................301
    Which Printer Driver to Use?  ............................................301
    Memory: Enabling ...........................................................302
    Hard Disk Drive: Enabling ................................................304
    Paper Trays: Enabling......................................................305
    Duplex Unit: Enabling ......................................................306
    Paper Feed, Size and Media ..............................................307
    Changing Defaults .........................................................307
    Network Printer Status Utility ........................................... 311
    Operation ........................................................................312
    Factors that Affect Color Printing .......................................313
    Color Matching ...............................................................318
    Choosing a Method ........................................................318
    Printing Multiple Pages on One Sheet ................................. 336
    (N-Up Printing) .............................................................336
    Custom Page Sizes ..........................................................340
    Print Resolution ..............................................................349
    Duplex Printing ...............................................................351
    (Printing on Both Sides of the Paper) ............................... 351
    Printing Booklets .............................................................353
    Printing Watermarks........................................................355
    Collating ........................................................................359
    Font Substitution ............................................................360
    PostScript Only .............................................................360
    Proof and Print ...............................................................361
    Secure Printing ...............................................................365
    (Printing Confidential Documents) ...................................365
    Hard Disk Drive ..............................................................369
    Overlays ........................................................................374
    Printing Posters ..............................................................387
    Windows NT .................................................................... 389
    Printer Drivers ..................................................................389
    Which Printer Driver to Use?  ............................................389
    Memory: Enabling ...........................................................390
    Hard Disk Drive: Enabling ................................................391
    Paper Trays: Enabling......................................................393
    Duplex Unit: Enabling ......................................................395
    Paper Feed, Size and Media ..............................................397
    Changing Defaults .........................................................397
    Network Printer Status Utility ........................................... 405
    Operation ........................................................................407
    Factors that Affect Color Printing .......................................408
    Color Matching ...............................................................412
    Choosing a Method ........................................................412
    Printing Multiple Pages on One Sheet ................................. 427
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    							C7350/7550 User’s Guide: Contents  •  6
    (N-Up Printing) .............................................................427
    Custom Page Sizes ..........................................................430
    Print Resolution ..............................................................440
    Duplex Printing ...............................................................442
    (Printing on Both Sides of the Paper) ............................... 442
    Printing Booklets .............................................................446
    Printing Watermarks........................................................448
    Collating ........................................................................450
    Proof and Print ...............................................................451
    Secure Printing ...............................................................455
    (Printing Confidential Documents) ...................................455
    Hard Disk Drive ..............................................................459
    Overlays ........................................................................464
    Requirements for Using ..................................................466
    Creating documents to use as overlays ............................468
    Downloading the print file to use as an overlay .................470
    Defining Overlays ..........................................................472
    Printing Posters ..............................................................479
    Maintenance .................................................................... 481
    Adding Paper ..................................................................481
    Changing the Toner Cartridge ...........................................484
    Changing the Image Drum  ..............................................491
    Changing the Transfer Belt ...............................................494
    Changing the Fuser .........................................................499
    Cleaning the LED heads ...................................................502
    Moving (Shipping) the Printer ......................................... 504
    Troubleshooting .............................................................. 506
    Messages on Control (Front) Panel Display .........................506
    Paper Jams ....................................................................511
    Print Quality Problems .....................................................524
    Parallel Interface Problems ...............................................528
    USB Problems.................................................................531
    Application Error .............................................................533
    General Protection Fault ...................................................533
    Paper Size Change request ...............................................534
    Printer does not go online ................................................535
    Printer makes a strange noise...........................................535
    Printer takes a long time to start printing ...........................536
    Printing is slow ...............................................................537
    Printing does not start .....................................................537
    Printing cancels ..............................................................537
    Accessories ..................................................................... 538
    Memory (Additional) ........................................................539
    Hard Disk Drive ..............................................................545
    Duplex Unit ....................................................................549
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    							C7350/7550 User’s Guide: Contents  •  7
    Paper Trays....................................................................550
    Specifications .................................................................. 555
    Consumables ................................................................... 558
    Toner ............................................................................558
    Drums ...........................................................................558
    Fuser Units ....................................................................558
    OKI
    ® Print Media ............................................................560
    Factory Default Settings .................................................. 562
    Print Menu .....................................................................562
    Media Menu....................................................................563
    Color Menu ....................................................................564
    System Configuration Menu ..............................................565
    PCL Emulation Menu ........................................................566
    PPR Emulation Menu........................................................567
    FX Emulation Menu .........................................................568
    Parallel Menu..................................................................569
    USB Menu ......................................................................570
    Network Menu ................................................................571
    Memory Menu.................................................................572
    Disk Maintenance Menu ...................................................573
    System Adjust Menu........................................................574
    Maintenance Menu ..........................................................575
    Color Swatch Utility ......................................................... 576
    General Information ........................................................576
    Printing Color Swatches ...................................................577
    Creating Custom Swatch Colors ........................................579
    PDF Direct Print Utility .................................................... 580
    General Information ........................................................580
    Requirements for Use ......................................................580
    Using ............................................................................581
    Storage Device Manager .................................................. 583
    for Windows .....................................................................583
    General Information ........................................................583
    Installation.....................................................................585
    Getting Help ...................................................................586
    Network Administrator Functions.......................................587
    Using ............................................................................589
    Forms ...........................................................................591
    PostScript ....................................................................591
    PCL .............................................................................598
    Printing the File List.........................................................606
    Internal Hard Disk Drive: Maintenance ...............................607
    Flash Memory: Maintenance .............................................607
    Overlays ........................................................................610
    Print Job Accounting Utility ............................................. 625
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    							C7350/7550 User’s Guide: Contents  •  8
    Introduction ...................................................................625
    Overview .......................................................................627
    Operating System Requirements .......................................628
    Installation.....................................................................629
    Server Software Capabilities ............................................. 632
    User Name Versus Account ID ..........................................634
    Server Software..............................................................636
    Client Software ...............................................................697
    Checking the Status of Printers on the Network ...................700
    Troubleshooting ..............................................................707
    Known Problems / Solutions .............................................708
    Uninstalling Print Job Accounting ....................................... 709
    PrintSuperVision ............................................................. 711
    General Information ........................................................711
    Features ........................................................................711
    Using ............................................................................712
    System Requirements......................................................713
    Additional Information .....................................................713
    Network Printer Status Utility  ........................................ 714
    General Information ........................................................714
    Installation.....................................................................714
    Using ............................................................................715
    Checking the Printer Status ..............................................717
    Oki LPR Utility ................................................................. 718
    General Information ........................................................718
    How to Install .................................................................718
    Oki LPR Status Box .........................................................719
    Additional Information .....................................................719
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    							C7350/7550 User’s Guide: Notes, Cautions, etc.   •  9
    Notes, Cautions, etc.
     
      
     
      
    NOTE
    A note appears like this. A note provides additional 
    information to supplement the main text which helps 
    you to use and understand the product.
    CAUTION!
    A caution appears like this. A caution provides additional 
    information which, if ignored, may result in equipment 
    malfunction or damage.
    WARNING!
    A warning appears like this. A warning provides 
    additional information which, if ignored, may result in 
    a risk of personal injury.
    Important!
    An important message appears like this. An important message 
    provides supplemental information which can prevent potential 
    problems.
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    							C7350/7550 User’s Guide: Introduction   •  10
    Introduction
    Congratulations on purchasing this color printer! 
    This chapter summarizes the main features of your printer.
    It also explains how to use this User’s Guide to get the most from 
    your printer.
    Printer Models and Features
    Summary Table
     
    ModelResolutio
    nPrint 
    speedNetwork 
    cardDuplex 
    unitMemor
    yHard 
    disk
    C7350n 600 x 1200 
    dpi24 ppm 
    colora
    a. 26 ppm monochromeStandard Option 192 MB Option
    C7350hdn600 x 1200 
    dpi24 ppm 
    coloraStandardStandard320 MB20 GB 
    standard
    C7550n 1200 x 
    1200 dpi24 ppm 
    color
    aStandard Option 192 MB Option
    C7550hdn1200 x 
    1200 dpi24 ppm 
    coloraStandardStandard320 MB20 GB 
    standard
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