Panasonic 5.8 Ghz Digital Gigarange Owners Manual

							Useful Information
41
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
*1 KX-TG4382/KX-TG4392/KX-TG4393/KX-TG4394
*2 KX-TG4391/KX-TG4392/KX-TG4393/KX-TG4394
Display messageCause/solution
Busy
or
System is busy. 
Please try again 
later.LThe called handset*1 or base unit*2 is in use.
LOther units are in use and the system is busy. Try 
again later.
*1
LThe handset you are using is too far from the base 
unit. Move closer and try again.
LThe handset’s registration may have been cancelled. 
Re-register the handset (page 46).
Check tel lineLThe supplied telephone line cord has not been 
connected yet or not connected properly. Check the 
connections (page 12).
Don’t use this 
battery.LA wrong type of batteries such as Alkaline or 
Manganese was inserted. Use only the rechargeable 
Ni-MH batteries noted on page 5, 13.
Error!!LThe handset’s registration has failed. Move the 
handset and base unit away from all electrical 
appliances and try again.
Insert batteryLThe handset was placed on the base unit or charger 
without batteries. Insert the batteries properly (page 
13).
InvalidLThere is no handset registered to the base unit 
matching the handset number you entered.
*1
LThe handset is not registered to the base unit. Register 
the handset (page 46).
No link to base. 
Reconnect AC 
adaptor.LThe handset has lost communication with the base 
unit. Move closer to the base unit and try again.
LUnplug the base unit’s AC adaptor to reset the unit. 
Reconnect the adaptor and try again.
LThe handset’s registration may have been cancelled. 
Re-register the handset (page 46).
Phonebook fullLThe phonebook memory is full. Erase unnecessary 
entries (page 20).
Store VM access#LYou have not stored the voice mail access number. 
Store the number (page 36).
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Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect 
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the 
batteries from the handset, and then insert the batteries into the handset again.
General use
*1 KX-TG4391/KX-TG4392/KX-TG4393/KX-TG4394
Programmable settings
ProblemCause/solution
The unit does not work.LMake sure the batteries are installed correctly 
(page 13).
LFully charge the batteries (page 14).
LCheck the connections (page 12).
LUnplug the base unit’s AC adaptor to reset the 
unit. Reconnect the adaptor and try again.
LThe handset has not been registered to the 
base unit. Register the handset (page 46).
I cannot hear a dial tone.LThe base unit’s AC adaptor or telephone line 
cord is not connected. Check the connections.
LIf you are using a splitter to connect the unit, 
remove the splitter and connect the unit to the 
wall socket directly. If the unit operates 
properly, check the splitter.
LDisconnect the base unit from the telephone 
line and connect the line to a known working 
telephone. If the working telephone operates 
properly, contact our service personnel to 
have the unit repaired. If the working 
telephone does not operate properly, contact 
your service provider/telephone company.
The indicator on the handset 
flashes slowly.LNew messages have been recorded. Listen to 
the new messages (page 32).
*1
LNew voice mail messages have been 
recorded. Listen to the new voice mail 
messages (page 36).
ProblemCause/solution
While programming, the 
handset starts to ring.LA call is being received. Answer the call and 
start again after hanging up.
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Battery recharge
Making/answering calls, intercom
*1 KX-TG4391/KX-TG4392/KX-TG4393/KX-TG4394
ProblemCause/solution
The handset beeps and/or 
7 flashes.LBattery charge is low. Fully charge the 
batteries (page 14).
I fully charged the batteries, but 
7 still flashes or 8 is 
displayed.LClean the charge contacts and charge again 
(page 14).
LIt is time to replace the batteries (page 13).
I fully charged the batteries, but 
the operating time seems to be 
shorter.LClean the battery ends (S, T) and the 
charge contacts with a dry cloth, and charge 
again.
ProblemCause/solution
Noise is heard, sound cuts in 
and out.LYou are using the handset or base unit in an 
area with high electrical interference. Place 
the base unit and use the handset away from 
sources of interference.
LMove closer to the base unit.
LIf you use a DSL/ADSL service, we 
recommend connecting a filter (contact your 
DSL/ADSL service provider) to the telephone 
line between the base unit and the telephone 
line socket. Contact your DSL/ADSL provider 
for details.
The handset does not ring.LThe ringer volume is turned off. Adjust the 
ringer volume (page 23).
LNight mode is turned on. Turn it off (page 25).
The base unit does not ring.
*1LThe ringer volume is turned off. Adjust the 
ringer volume (page 17).
I cannot make a call.LThe handset is too far from the base unit. 
Move closer and try again.
LIf the above remedy does not solve the 
problem, set the dialling mode. Press 
{MENU} {#} {1} {2} {0} {Save} {OFF}.
LThe unit is not designed to be used with 
rotary/pulse dialling services.
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Caller ID
Answering system (KX-TG4391/KX-TG4392/KX-TG4393/KX-TG4394)
ProblemCause/solution
Caller information is not 
displayed.LYou need to subscribe to Caller ID service. 
Contact your service provider/telephone 
company for details.
LIf your unit is connected to any additional 
telephone equipment such as a Caller ID box 
or cordless telephone line socket, plug the 
unit directly into the wall socket.
LIf you use a DSL/ADSL service, we 
recommend connecting a filter (contact your 
DSL/ADSL service provider) to the telephone 
line between the base unit and the telephone 
line socket. Contact your DSL/ADSL provider 
for details.
LOther telephone equipment may be interfering 
with this unit. Disconnect the other equipment 
and try again.
Caller information is displayed 
late.LDepending on your service 
provider/telephone company, the unit may 
display the caller’s information at 2nd ring or 
later.
LMove closer to the base unit.
Time on the unit is shifted.LIncorrect time information from incoming 
Caller ID changes the time. Set the time 
adjustment to “Manual” (off) (page 24).
ProblemCause/solution
The unit does not record new 
messages.LThe answering system is turned off. Turn it on 
(page 30).
LThe message memory is full. Erase 
unnecessary messages (page 31).
LThe recording time is set to “Greeting 
only”. Change the setting (page 35).
LIf you subscribe to the voice mail service, 
messages are recorded by your service 
provider/telephone company not your 
telephone. Change the unit’s number of rings 
setting or contact your service 
provider/telephone company (page 34).
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I cannot operate the answering 
system.LSomeone is using the unit. Wait for the other 
user to finish.
LA caller is leaving a message. Wait for the 
caller to finish.
LThe handset is too far from the base unit. 
Move closer.
I cannot operate the answering 
system remotely.LYou are entering the wrong remote access 
code. If you forgot the remote access code, 
store a new remote access code (page 33).
LPress each key firmly.
LThe answering system is turned off. Turn it on 
(page 34).
LYou are using a rotary/pulse telephone. Try 
again using a touch-tone phone.
While recording a greeting 
message or listening to 
messages, the unit rings and 
recording stops.LA call is being received. Answer the call and 
try again later.
ProblemCause/solution
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Registration
ProblemCause/solution
The handset registration may 
have been cancelled or the 
communication between the 
base unit and the handset is 
unstable.LRe-register the handset.
1Handset: {MENU} i {#}{1}{3}{0}
2Base unit:
KX-TG4381/KX-TG4382
Press and hold {LOCATOR} for 4 
seconds. (No registration tone)
KX-TG4391/KX-TG4392/KX-TG4393/
KX-TG4394
Press and hold {LOCATOR} for 4 
seconds until the registration tone 
sounds.
– If all registered handsets start ringing, 
press the same button to stop. Then 
repeat this step. (KX-TG4382/
KX-TG4392/KX-TG4393/KX-TG4394)
– The next step should be completed 
within 90 seconds.
3Handset: Press {OK}, then wait until a 
beep sounds. i {OFF}
– While registering, “Base 
registering” is displayed on all 
handsets. (KX-TG4382/
KX-TG4392/KX-TG4393/KX-TG4394)
If the registration fails, try to deregister the 
handset.
KX-TG4381/KX-TG4391
Press {MENU} i {#}{1}{3}{1} i 
{3}{3}{5} i {OK} i {1}, then re-register 
it again.
KX-TG4382/KX-TG4392/KX-TG4393/
KX-TG4394
Use another handset to deregister the 
unstable handset. Press {MENU} i 
{#}{1}{3}{1} i {3}{3}{5} i {OK} i 
{1}, {2}, {3} or {4} (The handset number 
which you want to cancel). Try to re-register it 
again.
LIf the above remedy does not solve the 
problem, consult your nearest Panasonic 
service centre.
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Liquid damage
Caution:
LTo avoid permanent damage, do not use a microwave oven to speed up the drying 
process.
ProblemCause/solution
Liquid or other form of moisture 
has entered the handset/base 
unit.LDisconnect the AC adaptor and telephone line 
cord from the base unit. Remove the batteries 
from the handset and leave to dry for at least 
3 days. After the handset/base unit are 
completely dry, reconnect the AC adaptor and 
telephone line cord. Insert the batteries and 
charge fully before use. 
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Instructions to customer
Installation
Attached to this apparatus is an approval label. This label is evidence that it is a 
“Permitted Attachment” which has been authorised to be connected to your 
telephone service.
Conditions relating to connection and operation of this Permitted Attachment are 
contained in Telecommunications General By-Law 220 (5).
You are authorised to install this Permitted Attachment yourself by plugging it into the 
line socket of any regular telephone. You may connect it in place of your existing 
telephone or to any spare telephone socket installed in your premises.
To disconnect your existing telephone you must first remove its plug from the line 
socket. You can then insert the plug of your Permitted Attachment into the socket and 
use your equipment.
If the plug of your existing telephone cannot be readily removed, you will have to 
remove the screw securing it. To do this proceed as follows:
1Loosen screw “A” sufficiently to remove the socket cover. (See Fig. 1.)
2Remove screw “B” and withdraw the plug. (See Fig. 2.)
3Replace screw “B”. (See Fig. 3.) Ensure that it screws completely into the socket 
recess. (If the screw is too long, increase the hole depth or replace the screw 
with one 5 mm shorter.)
4Replace socket cover and tighten screw “A”. (See Fig. 4.)
SOCKET
SCREW “A”PLUG
Fig. 1
TELEPHONE CORD
Connect to the PLUG
as shown in Fig. 1.(                                    )
SCREW
“B”
Fig. 2
SCREW “B”
Fig. 3SOCKET SCREW “A”Fig. 4
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If you are satisfied with the operation of your telephone service after plugging in your 
Permitted Attachment, your installation is completed. 
You will be unable to connect this Permitted Attachment if your telephone service 
consists only of a wall phone or an old style telephone which is not connected by 
means of a modern plug and socket. In such cases a new socket will need to be 
installed.
Should the Permitted Attachment not operate when plugged into a socket, it is either 
faulty or unsuitable for operation with your telephone service. It should be returned to 
the store where purchased or an Authorised Service Centre. 
Service difficulties
If at any time a fault occurs on your telephone service, carry out the following checks 
before you call for service:
LDisconnect the Permitted Attachment and try using the service with the normal 
telephone.
LIf the telephone service then operates satisfactorily, the fault is in your Permitted 
Attachment. Leave the Permitted Attachment disconnected and report the fault to 
its supplier or agent to arrange for repair.
LIf when using the telephone the service is still faulty, report the fault to “Service 
Difficulties and Faults” for attention.
You are required to keep this Permitted Attachment in good working order while it is 
connected to your telephone service. Its construction or internal circuit must not be 
modified in any way without permission.
WARNING:
This cordless telephone system does not incorporate provision for secrecy of 
conversations. Appropriately tuned radio equipment and other cordless telephone 
systems in close proximity may be used by a third party to monitor and possibly 
interrupt conversations in progress when this system is on radio operation.
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Specifications
General
Base unit
Handset
Charger (KX-TG4382/KX-TG4392/KX-TG4393/KX-TG4394)
Note:
LDesign and specifications are subject to change without notice.
LThe illustrations in these instructions may vary slightly from the actual product. Operating
environment5 °C – 40 °C
Frequency5.76 GHz – 5.84 GHz
DimensionsApprox. height 63 mm × width 140 mm × depth 119 mm
Mass (Weight)KX-TG4381/KX-TG4382
Approx. 170 g
KX-TG4391/KX-TG4392/KX-TG4393/KX-TG4394
Approx. 220 g
Power consumptionKX-TG4381/KX-TG4382
Standby: Approx. 1.1 W
Maximum: Approx. 4.0 W
KX-TG4391/KX-TG4392/KX-TG4393/KX-TG4394
Standby: Approx. 1.2 W
Maximum: Approx. 4.3 W
RF Transmission
power200 mW (max.)
Power supplyAC adaptor (220–240 V AC, 50/60 Hz)
DimensionsApprox. height 156 mm × width 49 mm × depth 32 mm
Mass (Weight)Approx. 130 g
RF Transmission
power200 mW (max.)
Power supplyAAA (R03) Ni-MH battery (2 × 1.2 V, 630 mAh)
DimensionsApprox. height 51 mm × width 75 mm × depth 88 mm
Mass (Weight)Approx. 60 g
Power consumptionStandby: Approx. 0.5 W
Maximum: Approx. 3.4 W
Power supplyAC adaptor (220–240 V AC, 50/60 Hz)
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