Panasonic 50"54" Class 1080p Plasma Hdtv Tc P50vt25 Operating Instructions

							61
FAQs, etc.
 Technical Information
VIERA LinkTM “HDAVI ControlTM”  
HDMI connections to some Panasonic equipment allow you to interface auto\
matically. (p. 40) This function may not work normally depending on the equipment condition\
. The equipment can be operated by other remote controls with this functio\
n on even if the TV is in Standby mode. Image or sound may not be available for the first few seconds when playb\
ack starts. Image or sound may not be available for the first few seconds when input\
 mode is switched. Volume function will be displayed when adjusting the volume of the equipm\
ent. If you connect equipment that has “HDAVI Control 2 or later” function to the TV with an HDMI cable, the sound from the 
DIGITAL AUDIO OUT terminal can be output as multi-channel surround.
 “HDAVI Control 5” is the newest standard (current as of December, 2009) for the HDAVI Control compatible equipment.
  This standard is compatible with the conventional HDAVI equipment.
HDMI connection
HDMI (high-definition multimedia interface) allows you to enjoy high-d\
efinition digital images and high-quality sound by 
connecting the TV unit and the devices.
HDMI-compatible equipment (*1) with an HDMI or DVI output terminal, su\
ch as a set-top box or a DVD player, can be connected 
to the HDMI connector using an HDMI compliant (fully wired) cable.
 HDMI is the world’s first complete digital consumer AV interface complying with a non-compression standard. If the external equipment has only a DVI output, connect to the HDMI ter\
minal via a DVI to HDMI adapter cable (*2). When the DVI to HDMI adapter cable is used, connect the audio cable to t\
he audio input terminal. Audio settings can be made on the “HDMI 1 in”, “HDMI 2 in”, \
“HDMI 3 in” or “HDMI 4 in” menu screen. (p. 38)
Applicable audio signal sampling frequencies (L.PCM):  48 kHz, 44.1 kH\
z, 32 kHz
  (*1):  The HDMI logo is displayed on an HDMI-compliant device. 
  (*2):  Enquire at your local digital equipment retailer shop.
Caution
 Use with a PC is not assumed. All signals are reformatted before being displayed on the screen. If the connected device has an aspect adjustment function, set the aspec\
t ratio to “16:9”. These HDMI connectors are “type A”. These HDMI connectors are compatible with HDCP (High-Bandwidth Digital Content Protection) copyright protection. A device having no digital output terminal may be connected to the input \
terminal of either “COMPONENT”, or “VIDEO” to 
receive analog signals.
 The HDMI input terminal can be used with only the following image signal\
s:  480i, 480p, 720p, 1080i and 1080p.
Match the output setting of the digital device.
 For details of the applicable HDMI signals, see p. 63.
DIGITAL AUDIO OUT terminals
You can enjoy your Home theater by connecting a Dolby Digital (5.1 chann\
el) decoder and “Multi Channel” amplifier to the 
DIGITAL AUDIO OUT terminals. 
Caution
 Depending on your DVD player and DVD-Audio software the copyright protec\
tion function may operate and disable optical 
output.
 When an ATSC channel is selected, the output from the DIGITAL AUDIO OUT jack will be Dolby Digital. When an NTSC 
channel is selected, the output will be PCM.
  When playing a movie on SD Card Movie player, when the sound has been recorded in Dolby Digital, the output from the\
 
DIGITAL AUDIO OUT terminal will be Dolby Digital. When the sound is recorded in other for\
mats, the output will be PCM.
Picture mode
 Vivid:           Provides enhanced picture contrast and sharpness for viewing in a well-l\
it room. Standard:        Recommended for normal viewing conditions with subdued room lighting.  THX (2D mode):   Faithfully reproduces the image quality that the movie makers intended i\
n order to provide the 
ultimate cinematic experience at home.
 Cinema (3D mode):  For watching movies in a darkened room. It provides a soft, film-like pi\
cture. Game:     For playing video games. This mode will be set automatically if “GAME” is selected from the\
 Input label setting (p. 55) Custom (Photo):   Customizes each item according to your taste. Photo is displayed in JPEG menu.
Note
 Picture mode will be automatically set to “Standard” if you change\
 the Input label from “GAME” to other labels. Picture mode will be automatically set to “Game” if you change fro\
m an Input label other than “GAME” to “GAME” label.
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Technical Information (Continued)
Pro settings
  Reset to defaults:   Resets all Pro setting adjustments to factory default settings.  W/B high R:     Adjusts the white balance for light red areas. W/B high B:     Adjusts the white balance for light blue areas. W/B low R:     Adjusts the white balance for dark red areas. W/B low B:     Adjusts the white balance for dark blue areas. Black extension:     Adjusts the dark shades of the image in gradation. Gamma adjustment:  Gamma correction. Adjusts the intermediate brightness of the image. (S-curve/1.8/2.0/2.2/\
2.4/2.6) Panel brightness:     Selects the display panel brightness.
(High/Mid/Low)
 Contour emphasis:   Adjusts the contour emphasis of the image. (0-15) AGC:        Increases the brightness of dark signal automatically. (On/Off)  Save as default:    Save all “Picture” (when “Picture mode” is “Custom”)\
 and “Pro settings” adjustments. Red/Green/Blue Hue: Adjusts the hue of red, green, and blue. Red/Green/Blue Saturation:
          Adjusts the saturation of red, green, and blue.
H size
 Aspect Ratio: 4:3
Size 1 Size 2 The width will be decreased on both sides to 
reduce noise.
 Aspect Ratio: FULL/JUST(H-FILL/ZOOM)
Size 1Size 2 The width will be increased on both sides to 
reduce noise.
See page 38 for more information
4:3 side bars
Do not display a picture in 4:3 mode for an extended period, as this can\
 cause 
“Image retention” to remain on either or both sides of the display\
 field.
To reduce the risk of such “Image retention”, change the brightness\
 of the side 
bars.
See page 39 for more information
 The side bar may flash (alternate black/white) depending on the pictur\
e.
Side Bar 4:3
Screen
DisplayImage retention
Scrolling bar
Scrolling bar:   To prevent “Image retention”, scrolls white vertical bar from left \
to right on a black screen.  Press any key except the POWER key to return to previous screen.  You will return to the previous screen if no key operation has been perfo\
rmed for 15 minutes.
See page 39 for more information
[Scrolling bar]
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FAQs, etc.
 Technical Information
PC Input Terminals Connection
  Computer signals which can be input are those with a horizontal scanning\
 frequency of 15 to 110 kHz and vertical scanning frequency of 48 to 120 Hz. (However, the image will not be displayed properly if the signals exceed 1,200 l\
ines.)
  Some PC models cannot be connected to the set.  There is no need to use an adapter for computers with IBM PC/AT compatible D-sub 15P terminal.  The maximum resolution: 1,280 × 1,024If the display resolution exceeds these maximums, it may not be possible\
 to show fine detail with sufficient clarity.
  Signal Names for D-sub 15P Connector
1
678
39
4510 151413
12
112
Pin No.Signal NamePin No.Signal NamePin No.Signal NameRGND (Ground)NC (not connected)GGND (Ground)NCBGND (Ground)HD/SYNCNC (not connected)NC (not connected)VDGND (Ground)GND (Ground)NCPin Layout for PC Input Terminal
Input signal that can be displayed
* Mark: Applicable input signal for Component (Y, PB, PR), HDMI and PC
horizontal frequency (kHz) vertical frequency (Hz) COMPONENT HDMI PC
525 (480) / 60i 15.7359.94**525 (480) /60p 31.4759.94**750 (720) /60p 45.0059.94**1,125 (1,080) /60i 33.7559.94**1,125 (1,080)/60p 67.4359.94*1,125 (1,080)/60p 67.5060.00*1,125(1,080)/24p 26.9723.98*1,125(1,080)/24p 27.0024.00*640 × 400 @70 31.4770.08*640 × 480 @60 31.4759.94*Macintosh13” (640 × 480) 35.0066.67*640 × 480 @75 37.5075.00*852 × 480 @60 31.4459.89*800 × 600 @60  37.8860.32*800 × 600 @75  46.8875.00*800 × 600 @85 53.6785.08*Macintosh16” (832 × 624) 49.7374.55*1,024 × 768 @60 48.3660.00*1,024 × 768 @70 56.4870.07*1,024 × 768 @75 60.0275.03*1,024 × 768 @85 68.6885.00*Macintosh 21” (1,152 × 870) 68.6875.06*1,280 × 768 @60 47.7859.87*1,280 × 1,024 @60  63.9860.02*1,366 × 768 @60  48.3960.04*
Note
 Signals other than above may not be displayed properly. The above signals are reformatted for optimal viewing on your display.
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FA Q
Before requesting service or assistance, please follow these simple guid\
es to resolve the problem.
If the problem still persists, please contact your local Panasonic deale\
r or Panasonic Service Center for assistance. For 
details (p. 69, 70)
For additional assistance, please contact us via the website at: 
www.panasonic.com/contactinfo
www.panasonic.ca
White spots or
shadow images
(noise)
  Check the position, direction,and connection of the antenna.
Interference or 
frozen digital 
channels
(intermittent sound)
  Change the direction of antenna for digital channels.
  Check “Signal meter” (p. 53).If the signal is weak, check the
antenna and consult your local
dealer.
The remote control 
does not work
  Are the batteries installed correctly? (p. 8)
  Are the batteries new?
Pictures from external 
equipment are distorted 
when the unit is 
connected via HDMI
  Is the HDMI cable connected properly? (p. 41, 57)
  Turn Off the TV unit and equipment, then turn them On again.
 Check an input signal from the equipment. (p. 63)  Use equipment compliant with EIA/CEA-861/861B.
When the channel is changed on 
an STB that is connected with 
HDMI, “HDMI” may be displayed 
on the top left of the screen
  This is not a malfunction.
Recording does not 
start immediately
  Check the settings of the recorder. For details, read the manual of the recorder.
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FAQs, etc.
 Frequently Asked Questions
If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry \
out the 
suggested check. If this does not solve the problem, please contact your\
 local Panasonic dealer, quoting the model 
number and serial number (both found on the rear of the TV).
No sound is produced
Sound is unusual
  Are the speaker cables connected correctly? (p. 57)  Is “Sound Mute” active? (p. 13)  Is the volume set to the minimum?  Is “TV speakers” set to “Off”? (p. 38)  Change “SAP” settings. (p. 18) Check “HDMI 1 in”, “HDMI 2 in”, “HDMI 3 in” or “HDM\
I 4 in” settings. (p. 38)
  Set “SAP” setting to “Stereo” or “Mono”.  Check the HDMI device connected to the unit.  Set the Audio setting of the HDMI device to “Linear PCM”.  If digital sound connection has a problem,select analog sound connection.
Problem Actions
“VIERA” logo moves on 
the screen
Screen
Some spots remain 
bright or dark
Chaotic image, noisy
No image is
displayed on screen
Only spots are displayed 
instead of images
Neither image nor
sound is produced
  The function to prevent “Image retention” is activated.
(Not a faulty symptom)
• The screen saver is activated if the TV unit is not operated 
for a certain time in SD mode.
• “Image retention”. (p. 7)
  The Plasma panel is made up of a few million pixels and is produced with advanced technology through an intricate 
process. Sometimes a few pixels may be bright or dark. 
These pixels do not indicate a defective panel and will have 
no impact on the performance of the TV.
  Check nearby electrical products.(car or motorcycle ignition systems, fluorescent lamp, etc.)
  Check Picture menu. (p. 38)  Check the cable connections. (p. 11-12)  Check that the correct input has been selected. (p. 34)
  Check the channel settings. (p. 52)  Check the antenna cables.
  Is the AC power cord plugged into the outlet?  Is the TV unit turned On?  Check Picture menu (p. 38) and volume.  Check the AV cable connections. (p. 11-12)  Check that the correct input has been selected. (p. 34)
Black Box appears  Change settings of Closed Caption (CC). (p. 54)
Sound TV set
Parts of the TV set 
become hot  Even when the temperature of parts of the front, top and 
rear panels has risen, these temperature rises will not pose 
any problems in terms of performance or quality.
Unknown sound heard
1-  Sounds from TV 
cabinet
2- Whirring sound
3- Tick/Click sound
4- Buzzing sound1- Changes in the temperature and humidity of the room may cause 
the TV’s cabinet to expand or contract and produce metallic 
sounds. This is not a sign of faulty operation or a malfunction.
2-  The TV may have a cooling fan that makes a soft whir.  This is not a sign of faulty operation or a malfunction.
3-  When the TV is powered on, an electrical component in the  TV activates producing a tick/click sound. This is not a sign of 
faulty operation or a malfunction.
4- Electrical circuits are active while the TV set is on.  This is not a sign of faulty operation or a malfunction.
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Care and Cleaning
First, unplug the Power cord plug from the wall outlet.
Display panel
The front of the display panel has been specially treated. Wipe the pane\
l surface gently using only a cleaning cloth or a soft, lint-
free cloth.
  If the surface is particularly dirty, soak a soft, lint-free cloth in diluted mild liquid dish soap (1 part\
 mild liquid dish soap diluted by 100 times the amount of water) and then wring the cloth to remove ex\
cess liquid. Use this cloth to wipe the surface of the 
display panel, then wipe it evenly with a dry cloth of the same type unt\
il the surface is dry.
  Do not scratch or hit the surface of the panel with fingernails or other\
 hard objects. Furthermore, avoid contact with volatile substances such as insect sprays, solvents, and thinner; otherwise, the \
quality of the surface may be adversely affected.
Cabinet
If the cabinet becomes dirty, wipe it with a soft, dry cloth.  If the cabinet is particularly dirty, soak the cloth in a weak mild liquid dish soap and then wring the clot\
h dry.
  Use this cloth to wipe the cabinet and then wipe it dry with a dry cloth\
.
  Do not allow any mild liquid dish soap to come into direct contact with \
the surface of the Plasma TV.
  If water droplets get inside the unit, operating problems may result.
  Avoid contact with volatile substances such as insect sprays, solvents, a\
nd thinner; otherwise, the quality of the cabinet  surface may be adversely affected or the coating may peel off. Furthermore, do not leave it for long periods in contact with 
articles made from rubber or PVC.
Pedestal
 Cleaning
  Wipe the surfaces with a soft, dry cloth. If the unit is particularly di\
rty, clean it using a cloth soaked with water to which a small  amount of mild liquid dish soap has been added and then wipe with a dry \
cloth. 
  Do not use products such as solvents, thinner, or household wax for cleaning, as they can damage the surface coating.\
 (If  using a chemically-treated cloth, follow the instructions supplied with \
the cloth.)
  Do not attach sticky tape or labels, as they can make the surface of the\
 pedestal dirty. Do not allow long-term contact with rubber, vinyl products, or the like. (Doing so will cause deterioration.)
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FAQs, etc.
 Specifications
 Care and Cleaning
TC-P50VT25TC-P54VT25
Power SourceAC 120 V, 60 HzPower
ConsumptionMaximum512 W 529 W
Standby condition 0.2 W 0.2 W
Plasma Display 
panelDrive methodAC type
Aspect Ratio 16:9
Visible screen size
(W × H × Diagonal)
(No. of pixels)  50 ” class (49.9 inches measured diagonally) 54 ” class (54.1 inches measured diagonally)
43.5 ” × 24.4 ” × 49.9 ”
(1,105 mm × 622 mm × 1,268 mm)
47.1 ” × 26.5 ” × 54.1 ”
(1,198 mm × 673 mm × 1,374 mm)
2,073,600 (1,920 (W) × 1,080 (H))
[5,760 × 1,080 dots]
Sound
Audio Output 30 W [10 W + 10 W + 10 W] (10 % THD)
PC signals VGA, SVGA, XGA, WXGA, SXGA 
Horizontal scanning frequency 31 - 69 kHz
Vertical scanning frequency 59 - 86 Hz
Channel Capability
(Digital/Analog) VHF/ UHF:  2 - 69, CATV:  1 - 135
Operating Conditions Temperature:  32 °F – 104 °F (0 °C – 40 °C) 
Humidity:    20 % – 80 % RH (non-condensing)
Connection Terminals
VIDEO IN 1-2VIDEO:    RCA PIN Type × 1  1.0 V [p-p] (75 
Ω)
AUDIO L-R:  RCA PIN Type × 2  0.5 V [rms]
COMPONENT IN 1-2 Y:    1.0 V [p-p] (including synchronization)
P
B, PR:    ±0.35 V [p-p]
AUDIO L-R:  RCA PIN Type × 2  0.5 V [rms]
HDMI 1-4 TYPE A Connector × 4
• This TV supports “HDAVI Control 5” function.
USB 1-2 USB 2.0 Type A connector x 2 (DC5V MAX500mA)
PC D-SUB 15PIN:  R, G,B / 0.7 V [p-p] (75 
Ω)
    HD, VD / 1.0 - 5.0 V [p-p] (high impedance)
RS232C (Serial) D-sub 9pin for external control
LAN 
(for VIERA CAST IPTV) RJ45 (10BASE-T/100BASE-TX)
Card slot SD CARD slot × 1
DIGITAL AUDIO OUT PCM / Dolby Digital, Fiber Optic
FEATURES 3D Y/C FILTER  CLOSED CAPTION
V-Chip  IPTV (VIERA CAST)
VIERA IMAGE VIEWER  Media player  HDAVI Control 5
Dimensions
( W × H × D )
Including pedestal
48.2 ” x 31.9 ” x 13.2 ”
(1,224 mm x 810 mm x 335 mm) 52.0 ” x 34.8 ” x 15.3 ”
(1,319 mm x 883 mm x 387 mm)
TV Set only 48.2 ” x 30.4 ” x 3.6 ”
(1,224 mm x 771 mm x 90 mm) 52.0 ” x 32.9 ” x 3.6 ”
(1,319 mm x 834 mm x 90 mm)
Mass  Including pedestal
67.3 lb (30.5 ) 73.9 lb (33.5 )
TV Set only 60.7 lb (27.5 
) 67.3 lb (30.5 )
Specifications
Note
 Design and Specifications are subject to change without notice. Mass and\
 Dimensions shown are approximate.
3.6 ” 
(90 mm)
13.2 ” (335 mm)
15.3 ” (387 mm)
48.2 ” (1,224 mm) 3.6 ” 
(90 mm)
52.0 ” (1,319 mm)
30.4 ” (771 mm) 31.9 ” (810 mm)32.9 ” (834 mm)
34.8 ” (883 mm)17.5 ”
(443 mm) 22.4 ”
(567 mm)
[TC-P50VT25] [TC-P54VT25]
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PANASONIC CONSUMER ELECTRONICS COMPANY,
DIVISION OF
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way
Secaucus, New Jersey 07094
Panasonic Plasma TelevisionLimited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials \
or workmanship, Panasonic Consumer Electronics 
Company (referred to as “the warrantor”) will, for the length of\
 the period indicated on the chart below, which starts with the date 
of original purchase (“Limited Warranty period”), at its option either (a) repair your product wit\
h new or refurbished parts, (b) 
replace it with a new or a refurbished equivalent value product, or (c)\
 refund your purchase price. The decision to repair, replace 
or refund will be made by the warrantor.
PLASMA TV CATEGORIES PARTSLABORSERVICE
Up to 42” (diagonal) 1 (ONE) YEAR1 (ONE) YEAR Carry-In
46” (diagonal) and larger On-Site
3D Eyewear Not ApplicableMail In
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will 
be no charge for parts.
You must carry-in your product or arrange for on-site service during the \
Limited Warranty period. If non-rechargeable batteries 
are included, they are not warranted. This Limited Warranty only applies to products purchased and serviced in the United St\
ates 
or Puerto Rico. This Limited Warranty is extended only to the original purchaser of a new product whic\
h was not sold “as is”. A 
purchase receipt or other proof of the original purchase date is require\
d for Limited Warranty service.
On-Site or Carry-In Service
For On-Site or Carry-In Service in the United States and Puerto Rico cal\
l 1-877-95-VIERA (1-877-958-4372).
On-site service where applicable requires clear, complete and easy access to the product by the authorized servicer and\
 does not include 
removal or re-installation of an installed product. It is possible that \
certain on-site repairs will not be completed on-site, but will require that the 
product or parts of the product, at the servicer’s discretion be removed for shop diagnosis and/or repair and then return\
ed.
Mail-In Service
For assistance in the U.S.A. and Puerto Rico in obtaining replacement, p\
lease ship the product prepaid to:
Panasonic Exchange Center
  4900 George McVay Drive
  Suite B
  McAllen, TX 78503
[email protected]
When shipping the unit, carefully pack, include all accessories, and sen\
d it prepaid, adequately insured and preferably in the original 
carton. If Lithium Ion batteries are shipped by air the package must be \
labeled “Contains Lithium Ion Battery (No lithium metal)”. 
Damaged batteries are prohibited from shipment by US Mail.  Batteries mu\
st be securely packed in a manner to prevent short-circuiting 
and a package cannot contain more than 3 Lithium Ion batteries.  Include\
 a letter detailing the complaint, a return address and provide a 
daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NO\
T COVER normal 
wear and tear or cosmetic damage, nor does it cover markings or retained\
 images on the glass panel resulting from viewing fixed 
images (including, among other things, non-expanded standard 4:3 pictur\
es on wide screen TVs, or onscreen data in a stationary 
and fixed location). The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are 
caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug i\
nfestat ion, 
mishandling, misapplication, alteration, faulty installation, set-up adj\
ustments, misadjustment of consumer controls, improper 
maintenance, power line surge, lightning damage, modification, or commer\
cial use (such as in a hotel, office, restaurant, or other 
business), rental use of the product, service by anyone other than a Fa\
ctory Service Center or other Authorized Servicer, or 
damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE 
WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS 
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY.  (As examples, this excludes damages for 
lost time, cost of having someone remove or re-install an installed unit\
 if applicable, or travel to and from the servicer. The items 
listed are not exclusive, but are for illustration only.)  ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE LIMITED 
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or co\
nsequential damages, or limitations on how long an implied 
Limited Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have others rig\
hts which vary from state to state. If a 
problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If 
the problem is not handled to your satisfaction, then write to the warra\
ntor’s Consumer Affairs Department at the addresses listed 
for the warrantor.
PARTS AND SERVICE (INCLUDING COST OF AN ON-SITE SERVICE CALL, WHERE APPLICABLE) WHICH ARE NOT 
COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.
Limited Warranty (for U.S.A. and Puerto Rico only)
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FAQs, etc.
 Customer Services Directory (for U.S.A. and Puerto Rico)
 Limited Warranty (for U.S.A. and Puerto Rico only)
Customer Services Directory (for U.S.A. and Puerto Rico)
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; 
purchase Parts and Accessories; or make Customer Service and Literature requests by visitin\
g our Web 
Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-877-95-VIERA (958-4372)
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
■ For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books on line for all Panasonic Products by \
visiting our Web 
Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to: 
[email protected]
You may also contact us directly at: 
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9\
 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South,
Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
■ For hearing or speech impaired TTY users, TTY: 1-866-605-1277
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Limited Warranty (for Canada)
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT – LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in m\
aterial and workmanship under normal use and 
for a period as stated below from the date of original purchase agrees t\
o, at its option either (a) repair your product with 
new or refurbished parts, (b) replace it with a new or a refurbished e\
quivalent value product, or (c) refund your purchase 
price. The decision to repair, replace or refund will be made by Panasonic Canada Inc.
Viera TV (42” & over) In-home service One (1) year, parts (including panel) and labour.
Viera TV (under 42”) Carry-in service One (1) year, parts (including panel) and labour.
In-home Service will be carried out only to locations accessible by road\
s and within 50 km of an authorized Panasonic 
service facility.
In-home service requires clear, complete and easy access to the product by the Authorized Servicer and does not 
include removal or re-installation of an installed product. If removal i\
s required to service the product, it will be at the 
discretion of the Servicer and in no event will Panasonic Canada Inc. or\
 the Servicer be liable for any special, indirect or 
consequential damages.
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic 
brand product mentioned above sold by an authorized Panasonic dealer in \
Canada and purchased and used in Canada, 
which product was not sold “as is”, and which product was delivere\
d to you in new condition in the original packaging. 
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR 
OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS 
REQUIRED
LIMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NO\
T COVER normal 
wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or 
failures which are caused by products not supplied by Panasonic Canada I\
nc., or failures which result from accidents, 
misuse, abuse, neglect, mishandling, misapplication, alteration, faulty \
installation, set-up adjustments, misadjustment 
of consumer controls, improper maintenance, power line surge, lightning \
damage, modification, introduction of sand, 
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or 
service by anyone other than a Authorized Servicer, or damage that is attributable to acts of God. Dry cell batteries are \
also excluded from coverage under this warranty.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, 
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL 
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY 
EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost time, travel to\
 and from the 
Authorized Servicer, loss of or damage to media or images, data or other memory or recorded\
 content. This list of items 
is not exhaustive, but for illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or l\
imitation of incidental or consequential damages, or 
the exclusion of implied warranties, so the above limitations and exclus\
ions may not be applicable. This warranty gives 
you specific legal rights and you may have other rights which vary depen\
ding on your province or territory.
WARRANTY SERVICE
For product operation and information assistance,  please contact: 
    Our Customer Care Centre:  1-800 #:    1-866-330-0014
           Email link: “Contact us  → email” on www.vieraconcierge.ca
For product repairs,  please contact Viera Customer Care Agent using the above contact info.
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in th\
e original carton. Include details of the defect claimed, and proof of date of original pur\
chase.
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