Panasonic 55" Class 1080p Plasma Hdtv Tc P55gt31 Owners Manual

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Support Information
 Limited Warranty
 Index
 Limited Warranty
PANASONIC CONSUMER ELECTRONICS COMPANY,
DIVISION OF
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way
Secaucus, New Jersey 07094
Panasonic Plasma TelevisionLimited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials \
or workmanship, Panasonic Consumer Electronics 
Company (referred to as “the warrantor”) will, for the length of\
 the period indicated on the chart below, which starts with the date 
of original purchase (“Limited Warranty period”), at its option either (a) repair your product wit\
h new or refurbished parts, (b) 
replace it with a new or a refurbished equivalent value product, or (c)\
 refund your purchase price. The decision to repair, replace 
or refund will be made by the warrantor.
PLASMA TV CATEGORIES PARTSLABORSERVICE
Up to 42” (diagonal)
1 (ONE) YEAR1 (ONE) YEAR Carry-In
46” (diagonal) and larger On-Site
3D Eyewear Mail In
Communication Camera
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will 
be no charge for parts.
You must carry-in your product or arrange for on-site service during the \
Limited Warranty period. If non-rechargeable batteries 
are included, they are not warranted. This Limited Warranty only applies to products purchased and serviced in the United St\
ates 
or Puerto Rico. This Limited Warranty is extended only to the original purchaser of a new product whic\
h was not sold “as is”. A 
purchase receipt or other proof of the original purchase date is require\
d for Limited Warranty service.
On-Site or Carry-In Service
For On-Site or Carry-In Service in the United States and Puerto Rico cal\
l 1-877-95-VIERA (1-877-958-4372).
On-site service where applicable requires clear, complete and easy access to the product by the authorized servicer and\
 does not include 
removal or re-installation of an installed product. It is possible that \
certain on-site repairs will not be completed on-site, but will require that 
the product or parts of the product, at the servicer’s discretion be removed for shop diagnosis and/or repair and then return\
ed.
Mail-In Service
For assistance in the U.S.A. and Puerto Rico in obtaining replacement, p\
lease ship the product prepaid to:
Panasonic Exchange Center 4900 George McVay Drive
Suite B
McAllen, TX 78503
[email protected]
When shipping the unit, carefully pack, include all accessories, and sen\
d it prepaid, adequately insured and preferably in the 
original carton. When shipping Lithium Ion batteries please visit our Web Site at www.panasonic.com/BatteryHandling as 
Panasonic is committed to providing the most up to date information. Inc\
lude a letter detailing the complaint, a return address  and 
provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NO\
T COVER normal wear and 
tear or cosmetic damage, nor does it cover markings or retained images o\
n the glass panel resulting from viewing fixed images (including, 
among other things, non-expanded standard 4:3 pictures on wide screen TVs, or onscreen data in a stationary and fixed location) . The 
Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused \
by products not supplied 
by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug i\
nfestation, mishandling, misapplication, alteration, 
faulty installation, set-up adjustments, misadjustment of consumer contr\
ols, improper maintenance, power line surge, lightning damage, 
modification, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product, servic\
e  by anyone other 
than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE 
WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS 
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY.  (As examples, this excludes damages for 
lost time, cost of having someone remove or re-install an installed unit\
 if applicable, or travel to and from the servicer. The items 
listed are not exclusive, but are for illustration only.)  ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE LIMITED 
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or co\
nsequential damages, or limitations on how long an implied 
Limited Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have others rig\
hts which vary from state to state. If a problem 
with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is 
not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE (INCLUDING COST OF AN ON-SITE SERVICE CALL, WHERE APPLICABLE) WHICH ARE NOT 
COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY. 
						

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 Customer Services Directory
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; 
purchase Parts and Accessories; or make Customer Service and Literature requests by visitin\
g our Web 
Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-877-95-VIERA (958-4372)
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
 
■For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases
Purchase Parts, Accessories and Instruction Books on line for all Panasonic Products by \
visiting our Web 
Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to: 
[email protected]
You may also contact us directly at: 
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9\
 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South,
Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
 
■For hearing or speech impaired TTY users, TTY: 1-866-605-1277 
						

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Support Information
 Customer Services Directory
Note 
						

							Customer’s Record
The model number and serial number of this product can be found on its b\
ack cover. You should note this serial number in 
the space provided below and retain this book, plus your purchase receip\
t, as a permanent record of your purchase to aid 
in identification in the event of theft or loss, and for Warranty Service purposes.
Model Number      Serial Number    
Anotación del cliente
El modelo y el número de serie de este producto se encuentran en su p\
anel posterior. Deberá anotarlos en el espacio 
provisto a continuación y guardar este manual, más el recibo de su\
 compra, como prueba permanente de su adquisición, 
para que le sirva de ayuda al identificarlo en el caso de que le sea sus\
traído o lo pierda, y también para disponer de los 
servicios que le ofrece la garantía.
Modelo       Número de serie    
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus
New Jersey 07094 U.S.A.
©  2011 Panasonic Corporation of North America. All Rights Reserved. Printed in U.S.A.
©  2011 Panasonic Corporation of North America. Todos los Derechos Reservados. Impreso en EE.UU.
M0311-2061
USA Only: Disposal may be regulated in your community due to 
environmental considerations. For disposal or recycling information, 
please visit Panasonic website: http://www.panasonic.com/environmental 
or call 1-888-769-0149.
Sólo Estados Unidos: La disposición puede estar regulada en su 
comunidad debido a consideraciones ambientales. Para información 
sobre la disposición o reciclaje, por favor visite la página web d\
e 
Panasonic: http://www.panasonic.com/environmental 
ó llame al 1-888-769-0149.