Panasonic 58ghz Cordless Phone Manual

							This unit is compatible with Caller ID. You must subscribe to the appropriate 
service offered by your service provider/telephone company.
Please read these operating instructions before using the unit and save 
them for future reference.
Charge the batteries for about 7 hours before initial use.
Operating Instructions
5.8 GHz Digital Cordless Phone 
Model No. KX-TG4311BX
with 2 Handsets
Model No. KX-TG4312BX
Model shown is KX-TG4311BX.
TG4311BX.book  Page 1  Monday, November 10, 2008  9:32 AM 
						

							Table of Contents
2
Introduction
Product information . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . 4
For your safety  . . . . . . . . . . . . . . . . . . 5
Important safety instructions . . . . . . . . 6
For best performance  . . . . . . . . . . . . . 6
Preparation
Controls . . . . . . . . . . . . . . . . . . . . . . . . 8
Display. . . . . . . . . . . . . . . . . . . . . . . . . 9
Connections  . . . . . . . . . . . . . . . . . . . . 9
Battery installation and replacement . 10
Battery charge . . . . . . . . . . . . . . . . . .  11
Symbols used in these operating 
instructions  . . . . . . . . . . . . . . . . . . . . 12
Setting up the unit before use . . . . . . 13
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 14
Answering calls . . . . . . . . . . . . . . . . . 14
Useful features during a call . . . . . . . 15
Dial lock . . . . . . . . . . . . . . . . . . . . . . . 16
Phonebook
Phonebook  . . . . . . . . . . . . . . . . . . . . 17
Programming
Programmable settings . . . . . . . . . . . 19
Special instructions for programmable 
settings  . . . . . . . . . . . . . . . . . . . . . . . 23
Caller ID Service
Using Caller ID service  . . . . . . . . . . . 25
Caller list . . . . . . . . . . . . . . . . . . . . . . 25
Voice Mail Service
Voice mail service . . . . . . . . . . . . . . . 28
Intercom/Locator
Intercom  . . . . . . . . . . . . . . . . . . . . . . 29
Transferring calls, conference calls . . 29
Handset locator . . . . . . . . . . . . . . . . . 30
Useful Information
Wall mounting . . . . . . . . . . . . . . . . . . 31
Error messages . . . . . . . . . . . . . . . . . 33
Troubleshooting. . . . . . . . . . . . . . . . . 35
Specifications  . . . . . . . . . . . . . . . . . . 40
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . .  41
TG4311BX.book  Page 2  Monday, November 10, 2008  9:32 AM 
						

							Introduction
3
Product information
Thank you for purchasing a Panasonic digital cordless phone.
LThe suffix (BX) in the following model numbers will be omitted in these instructions:
KX-TG4311BX/KX-TG4312BX
LReferences in these operating instructions to the charger and multiple handsets 
are for KX-TG4312 only.
Notable differences between the models
KX-TG4311 series
LModel shown is
KX-TG4312.
Model No.Base unitHandset
Part No.Part No.Quantity
KX-TG4311 KX-TG4311 KX-TGA434 1
KX-TG4312 KX-TG4312 KX-TGA431 2
TG4311BX.book  Page 3  Monday, November 10, 2008  9:32 AM 
						

							Introduction
4
Accessory information
Supplied accessories
*1 See page 4 for replacement battery information.
*2 The handset cover comes attached to the handset.
Replacement battery information:
LPlease contact your nearest Panasonic dealer for sales information.
LReplace batteries only with a nickel metal hydride (Ni-MH) type of battery. This 
model requires 2 AAA (R03) batteries for every handset. For best performance, we 
recommend using Panasonic rechargeable batteries (Order No. HHR-4MPT).
No.Accessory item/Part numberQuantity
KX-TG4311KX-TG4312
1AC adaptor for base unit/PQLV207BX 1 1
2Telephone line cord 1 1
3Wall mounting adaptor 1 1
4Rechargeable batteries
*124
5Handset cover*212
6Charger – 1
7AC adaptor for charger/PQLV209BX – 1
1234
567
TG4311BX.book  Page 4  Monday, November 10, 2008  9:32 AM 
						

							Introduction
5
For your safety
To prevent severe injury and loss of 
life/property, read this section carefully 
before using the product to ensure 
proper and safe operation of your 
product.
WARNING
Power connection
LUse only the power source marked on 
the product.
LDo not overload power outlets and 
extension cords. This can result in the 
risk of fire or electric shock.
LCompletely insert the AC 
adaptor/power plug into the power 
outlet. Failure to do so may cause 
electric shock and/or excessive heat 
resulting in a fire.
LRegularly remove any dust, etc. from 
the AC adaptor/power plug by pulling 
it from the power outlet, then wiping 
with a dry cloth. Accumulated dust 
may cause an insulation defect from 
moisture, etc. resulting in a fire.
LUnplug the product from power outlets 
if it emits smoke, an abnormal smell, 
or makes an unusual noise. These 
conditions can cause fire or electric 
shock. Confirm that smoke has 
stopped emitting and contact an 
authorized service center.
LNever touch the plug with wet hands. 
Danger of electric shock exists.
Installation
LTo prevent the risk of fire or electrical 
shock, do not expose the product to 
rain or any type of moisture.
LDo not place or use this product near 
automatically controlled devices such 
as automatic doors and fire alarms. Radio waves emitted from this product 
may cause such devices to 
malfunction resulting in an accident.
Operating safeguards
LUnplug the product from power outlets 
before cleaning. Do not use liquid or 
aerosol cleaners.
LDo not disassemble the product.
LDo not spill liquids (detergents, 
cleansers, etc.) onto the telephone 
line cord plug, or allow it to become 
wet at all. This may cause a fire. If the 
telephone line cord plug becomes 
wet, immediately pull it from the 
telephone wall jack, and do not use.
Medical
LConsult the manufacturer of any 
personal medical devices, such as 
pacemakers or hearing aids, to 
determine if they are adequately 
shielded from external RF (radio 
frequency) energy. (The product 
operates in the frequency range of 
5.76 GHz to 5.84 GHz, and the RF 
transmission power is 200 mW 
(max.).)
LDo not use the product in health care 
facilities if any regulations posted in 
the area instruct you not to do so. 
Hospitals or health care facilities may 
be using equipment that could be 
sensitive to external RF energy.
CAUTION
Installation and relocation
LNever install telephone wiring during 
an electrical storm.
LNever install telephone line jacks in 
wet locations unless the jack is 
specifically designed for wet 
locations.
TG4311BX.book  Page 5  Monday, November 10, 2008  9:32 AM 
						

							Introduction
6
LNever touch uninsulated telephone 
wires or terminals unless the 
telephone line has been disconnected 
at the network interface.
LUse caution when installing or 
modifying telephone lines.
LThe AC adaptor is used as the main 
disconnect device. Ensure that the AC 
outlet is installed near the product and 
is easily accessible.
LThis product is unable to make calls 
when:
– the handset batteries need 
recharging or have failed.
– there is a power failure.
Battery
LWe recommend using the batteries 
noted on page 4. USE ONLY 
rechargeable Ni-MH batteries AAA 
(R03) size.
LDo not mix old and new batteries. 
LDo not open or mutilate the batteries. 
Released electrolyte from the 
batteries is corrosive and may cause 
burns or injury to the eyes or skin. The 
electrolyte may be toxic if swallowed.
LExercise care when handling the 
batteries. Do not allow conductive 
materials such as rings, bracelets or 
keys to touch the batteries, otherwise 
a short circuit may cause the batteries 
and/or the conductive material to 
overheat and cause burns.
LCharge the batteries provided with or 
identified for use with this product 
only, in accordance with the 
instructions and limitations specified 
in this manual.
LOnly use a compatible base unit (or 
charger) to charge the batteries. Do 
not tamper with the base unit (or 
charger). Failure to follow these 
instructions may cause the batteries 
to swell or explode.
Important safety 
instructions
When using your product, basic safety 
precautions should always be followed 
to reduce the risk of fire, electric shock 
and injury to persons, including the 
following:
1. Do not use this product near water for 
example, near a bathtub, washbowl, 
kitchen sink or laundry tub, in a wet 
basement or near a swimming pool.
2. Avoid using a telephone (other than a 
cordless type) during an electrical 
storm. There may be a remote risk of 
electric shock from lightning.
3. Do not use the telephone to report a 
gas leak in the vicinity of the leak.
4. Use only the power cord and 
batteries indicated in this manual. Do 
not dispose of batteries in a fire. They 
may explode. Check with local codes 
for possible special disposal 
instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible 
Panasonic units use radio waves to 
communicate with each other.
LFor maximum coverage and noise-
free communications, place your base 
unit:
– at a convenient, high, and central 
location with no obstructions 
between the handset and base unit 
in an indoor environment.
– away from electronic appliances 
such as TVs, radios, personal 
TG4311BX.book  Page 6  Monday, November 10, 2008  9:32 AM 
						

							Introduction
7
computers, wireless devices or 
other phones.
– avoid facing radio frequency 
transmitters, such as external 
antennas of mobile phone cell 
stations (avoid putting the base unit 
on a bay window or near a window).
LCoverage and voice quality depends 
on the local environmental conditions.
LIf the reception for a base unit location 
is not satisfactory, move the base unit 
to another location for better 
reception.
Environment
LKeep the product away from electrical 
noise generating devices, such as 
fluorescent lamps and motors.
LThe product should be kept free from 
excessive smoke, dust, high 
temperature, and vibration.
LThe product should not be exposed to 
direct sunlight.
LDo not place heavy objects on the 
power cord or top of the product.
LWhen you leave the product unused 
for a long period of time, unplug the 
product from the power outlet.
LThe product should be kept away from 
heat sources such as heaters, kitchen 
stoves, etc. It should not be placed in 
rooms where the temperature is less 
than 5 °C or greater than 40 °C. Damp 
basements should also be avoided.
LThe maximum calling distance may be 
shortened when the product is used in 
the following places: Near obstacles 
such as hills, tunnels, underground, 
near metal objects such as wire 
fences, etc.
LOperating the product near electrical 
appliances may cause interference. 
Move away from the electrical 
appliances.
Routine care
LWipe the outer surface of the 
product with a soft moist cloth.
LDo not use benzine, thinner, or any 
abrasive powder.
Notice for product disposal, transfer, 
or return
LThis product can store your 
private/confidential information. To 
protect your privacy/confidentiality, we 
recommend that you erase the 
information such as phonebook or 
caller list entries from the memory 
before you dispose of, transfer, or 
return the product.
TG4311BX.book  Page 7  Monday, November 10, 2008  9:32 AM 
						

							Preparation
8
Controls
Base unit
ACharge contacts
B{LOCATOR}
Handset
ASpeaker
B{MENU}
CSoft keys
DHeadset jack
E{C} (TALK)
F{s} (SP-PHONE: Speakerphone)
GDial keypad 
({*}: TONE)
H{FLASH} {CALL WAIT}
ICharge indicator
Ringer indicator
JReceiver
KDisplay
AB
R
KX-TG4311 KX-TG4312
OP
A
J
K
M
N
C
L
I
Q
B
C
H
G
D
E
F
O
TG4311BX.book  Page 8  Monday, November 10, 2008  9:32 AM 
						

							Preparation
9
L{OFF}
MNavigator key ({^}/{V}/{})
? (Volume: {^}/{V})
N{PAUSE} {REDIAL}
O{HOLD}
P{HOLD} {INTERCOM}
QMicrophone
RCharge contacts
Using the navigator key
The handset navigator key can be used 
to navigate through menus and to select 
items shown on the display by pressing 
{^}, {V}, {}.
To adjust the receiver or speaker 
volume, press {^} to increase the 
volume, or press {V} to decrease the 
volume repeatedly while talking.
Soft keys
The handset features 2 soft keys. By 
pressing a soft key, you can select the 
feature shown directly above it on the 
display.
Display
Handset display items
*1 KX-TG4312
Connections
Connect the AC adaptor cord (A) by 
pressing the plug firmly (B). Connect 
the telephone line cord until it clicks into 
the base unit and telephone line jack 
(C).
Base unit
LUse only the supplied Panasonic AC 
adaptor PQLV207BX.
LUse only the supplied telephone line 
cord. Using another telephone line 
cord may not allow the unit to work 
properly.{V} {^}
{}
Volume downVolume up
 View     PhoneKCID      book L
ItemMeaning
5Battery level
[1]Handset number
*1
Line in 
useSomeone is using the 
line.
(220–240 V AC, 
50/60 Hz) To single-line 
telephone jack
A C
Hook
B
TG4311BX.book  Page 9  Monday, November 10, 2008  9:32 AM 
						

							Preparation
10
Charger
LUse only the supplied Panasonic AC 
adaptor PQLV209BX.
Note:
LThe AC adaptor must remain 
connected at all times. (It is normal for 
the adaptor to feel warm during use.)
LThe AC adaptor should be connected 
to a vertically oriented or floor-
mounted AC outlet. Do not connect 
the AC adaptor to a ceiling-mounted 
AC outlet, as the weight of the adaptor 
may cause it to become disconnected.
During a power failure
The unit will not work during a power 
failure. We recommend connecting a 
corded-type telephone (without AC 
adaptor) to the same telephone line or to 
the same telephone line jack using a T-
adaptor.
If you subscribe to a DSL/ADSL 
service
Please attach a DSL/ADSL filter (contact 
your DSL/ADSL provider) to the 
telephone line between the base unit 
and the telephone line jack in the event 
of the following:
– noise is heard during conversations.– Caller ID features do not function 
properly.
Battery installation and 
replacement
Important:
LUse the supplied rechargeable 
batteries (Part No. HHR-65AAAB).
LWhen installing the batteries:
– Wipe the battery ends (S, T) with 
a dry cloth.
– Avoid touching the battery ends 
(S, T) or the unit contacts.
– Ensure correct polarities (S, T).
LWhen replacing the batteries:
– USE ONLY rechargeable Ni-MH 
batteries AAA (R03) size.
– Do NOT use 
Alkaline/Manganese/Ni-Cd 
batteries.
– We recommend using the 
Panasonic rechargeable batteries 
noted on page 4, 6. Available for:
KX-TG4312
A(220–240 V AC, 
 50/60 Hz)
B
HooksTo single-line 
telephone 
jack
DSL/ADSL filter
TG4311BX.book  Page 10  Monday, November 10, 2008  9:32 AM