Panasonic Air Conditioner CS-XE9PKUA, CS-XE12PKUA, CU-XE9PKUA, CU-XE12PKUA Operating Instructions

							Français English
F569182 Model No.
Indoor Unit Outdoor Unit
CS-XE9PKUA
CS-XE12PKUACU-XE9PKUA
CU-XE12PKUA
Operating Instructions
Air Conditioner
RFP
Operating Instructions
Air Conditioner2-12
Thank you for purchasing Panasonic Air Conditioner.
Installation instructions attached.
Before operating the unit, read these operating 
instructions thoroughly and keep them for future 
reference.
Instructions d’utilisation
Climatiseur13-24
Merci d’avoir acheté un climatiseur Panasonic
Instructions d’installation en annexe.
Avant d’utiliser le climatiseur, lire ces instructions 
d’utilisation et les conserver pour s’y référer dans le 
futur. 
						

							2
Provide maximum comfort, 
clean air and optimize energy saving
ECONAVI and AUTO COMFORTEquipped with the human activity sensor, the air conditioner ensures to deliver cool or warm air to you, 
and keeps the room consistently comfortable with minimum energy consumption.
See “To learn more...” for details.
ROOM FREEZE PROTECTION FUNCTION (RFP)Used in spaces that are unoccupied during the winter, for the purpose of protecting any equipment or 
appliances which may be destroyed as a result of freezing temperature. 
						

							3
English
Quick guide
123
Inserting the batteries
1
  Pull out the back cover of 
remote control
2  Insert AAA or R03 batteries 
(can be used ~ 1 year)
3
  Close the cover
TIMER
SET
CANCEL ON
OFF1
23
SET CHECK CLOCK RESETAC
RC
TIMER
CANCEL
ON
OFF
13
SETCHECKRESETACRC
23
1
Clock setting
1
  Press CLOCK
2
  Set the time
3
  Confi rm
AUTO
COMFORT
MODE
POWERFUL/
QUIET
TEMP
OFF/ON
TIMER
SET
CANCEL ON
OFF1
23
AIR SWING
FAN SPEED
RFP
SET CHECK CLOCK RESETAC
RC
FAN
SPEED
AIR
SWINGRFP
AUTO
HEAT
COOL
DRY
FAN
ECONAVIAUTOCOMFORT
POWERFUL/QUIET
TIMERSET
CANCEL
ON
OFF
123
AIR SWING
FAN SPEED
RFP
SETCHECKCLOCKRESETACRC
FANSPEEDAIRSWING
RFPAUTOHEATCOOLDRYFAN
ECONAVI
1
2
3
26ft/8m
Basic operation
1 Select the desired mode
DRY AUTO HEAT
COOLFA N
2  Start/stop the operation
POWER
• Please note that the OFF 
indication  is on to start. 
3
  Select the desired temperature
• Selection range (Not applicable 
for FAN mode): 
60°F ~ 86°F / 16°C ~ 30°C.
• Operating the unit within the 
recommended temperature may 
save energy.
HEAT : 68°F ~ 75°F / 20°C ~
  24°C. 
COOL : 78°F ~ 82°F / 26°C ~
  28°C. 
DRY : 2°F ~ 4°F / 1°C ~ 2°C
  lower than room
  temperature.
• To dim or restore the unit’s indicator 
brightness, press  and hold for
5 seconds.
• Use remote control within 26ft/8m 
from the remote control receiver of 
the indoor unit.
The illustrations in this manual are for explanation purposes only 
and may differ from the actual unit. They are subject to change 
without notice for future improvement.
Table of contents
Safety precautions ...................4-5
How to use...............................6-7
To learn more...  ......................8-9
Cleaning instructions ................10
Troubleshooting  .......................11
Information................................12
Accessories
• Remote  control
• AAA or R03 batteries × 2
• Remote control holder
• Screws for remote control 
holder × 2 
						

							4
Safety precautions
To prevent personal injury, injury to others 
or property damage, please comply with the 
following: 
Incorrect operation due to failure to follow 
instructions below may cause harm or damage, 
the seriousness of which is classifi ed as below:
WARNINGThis sign warns of 
death or serious 
injury.
CAUTIONThis sign warns of 
injury or damage to 
property.
The instructions to be followed are classifi ed by 
the following symbols:
This symbol denotes an 
action that is PROHIBITED.
These symbols denote 
actions COMPULSORY.
   WARNING
Indoor unit and outdoor unit
This appliance is not intended for use by 
persons (including children) with reduced 
physical, sensory or mental capabilities, or lack 
of experience and knowledge, unless they have 
been given supervision or instruction concerning 
use of the appliance by a person responsible for 
their safety. Children should be supervised to 
ensure that they do not play with the appliance.
Please consult authorized dealer or specialist to 
clean the internal parts, repair, install, remove 
and reinstall the unit. Improper installation and 
handling will cause leakage, electric shock or fi re.
Confi rm with authorized dealer or specialist on 
usage of any specifi ed refrigerant type. 
Using refrigerant type other than the specifi ed 
may cause product damage, burst and injury etc.
Do not install the unit in a potentially explosive 
or fl ammable atmosphere. Failure to do so could 
result in fi re.
Do not insert your fi ngers or other 
objects into the air conditioner indoor or 
outdoor unit, rotating parts may cause 
injury.
Do not touch the outdoor unit during lightning, it 
may cause electric shock.
Do not expose yourself directly to cold air for a 
long period to avoid excess cooling.
Do not sit or step on the unit, you may 
fall down accidentally.
Remote control
Do not allow infants and small children to play 
with the remote control to prevent them from 
accidentally swallowing the batteries.
Power supply
Do not use a modifi ed cord, 
joint cord, extension cord or 
unspecifi ed cord to prevent 
overheating and fi re.
  
Indoor unit
Outdoor unit
Power supply
Remote control
Air inletAir inlet
Air inletAir inlet
Air outletAir outlet
Air outletAir outlet 
						

							5
English
To prevent overheating, fi re or electric shock:• Do not share the same power outlet with 
other equipment.
• Do not operate with wet hands. • Do not over bend the power supply cord.
If the supply cord is damaged, it must be 
replaced by the manufacturer, service agent 
or similarly qualifi ed persons in order to avoid 
a hazard.
It is strongly recommended to install this 
unit using an Earth Leakage Circuit Breaker 
(ELCB) or Ground Fault Interrupt (GFCI) or 
Appliance Leakage Current Interrupt (ALCI) to 
prevent electric shock or fi re.
Stop using the product if any abnormality/
failure occurs or turn off the power switch and 
breaker. (Risk of smoke/fi re/electric shock)
Examples of abnormality/failure
• The ELCB or GFCI or ALCI trip frequently.  • Burning smell is observed.• Abnormal noise or vibration of the unit is 
observed.
• Water leaks from the indoor unit. • Power cord becomes abnormally hot.• Fan speed cannot be controlled.• The unit stops running immediately even if it 
is switched on for operation.
• The fan does not stop even if the operation 
is stopped.
Contact your local dealer immediately for 
maintenance or repair assistance.
This equipment must be earthed to prevent 
electrical shock or fi re.
Prevent electric shock by switching off the 
power supply:
- Before cleaning or servicing,
- When extended non-use, or
- During abnormally strong lightning activity.
CAUTION
Indoor unit and outdoor unit
Do not wash the indoor unit with water, 
benzene, thinner or scouring powder to avoid 
damage or corrosion at the unit.
Do not use for preservation of precise 
equipment, food, animals, plants, artwork 
or other objects. This may cause quality 
deterioration, etc.
Do not use any combustible equipment 
in front of the airfl ow outlet to avoid fi re 
propagation.
Do not expose plants or pet directly to airfl ow 
to avoid injury, etc.
Do not touch the sharp aluminium 
fi n, sharp parts may cause injury.
Do not switch ON the indoor unit when waxing 
the fl oor. After waxing, aerate the room 
properly before operating the unit.
Do not install the unit in oily and smoky areas 
to prevent damage to the unit.
Do not dismantle the unit for cleaning purpose 
to avoid injury.
Do not step onto an unstable bench when 
cleaning the unit to avoid injury.
Do not place a vase or water container on the 
unit. Water may enter the unit and degrade 
the insulation. This may cause an electric 
shock.
Do not open window or door for long time 
during COOL/DRY mode operation.
Prevent water leakage by ensuring drainage 
pipe is:
- Connected properly,
- Kept clear of gutters and containers, or
- Not immersed in water
After a long period of use or use with any 
combustible equipment, aerate the room 
regularly.
After a long period of use, make sure the 
installation rack does not deteriorate to 
prevent the unit from falling down.
Remote control
Do not use rechargeable (Ni-Cd) batteries. It 
may damage the remote control.
To prevent malfunction or damage of the 
remote control:
• Remove the batteries if the unit is not going 
to be used for a long period of time.
• New batteries of the same type must be 
inserted following the polarity stated.
Safety precautions 
						

							RFP
6
IndicatorECONAVITo optimize energy saving
MODETo select operation mode
AUTO   - For your convenience
HEAT  - To enjoy warm air
COOL   - To enjoy cool air
DRY  - To dehumidify the environment
FAN  - To circulate air in the room
RFPTo select Room Freeze 
Protection
• When selected, the unit will circulate the air 
in High mode for monitoring the temperature. 
When the sensor detects the temperature 
drops below 46°F / 8°C the compressor/heat 
pump operation begins, when the temperature 
reaches 50°F / 10°C, the compressor stops and 
repeat this cycle.
POWERFUL/
QUIETTo switch between 
powerful & quiet
QUIET POWERFUL NORMAL
POWERFUL: To reach temperature quicklyPOWERFUL
• This operation stops automatically after 20 
minutes.
QUIET: To enjoy quiet operationQUIET
• This operation reduces airfl ow noise.
How to use
Human activity 
sensor
Remote control receiver 
POWER
(Green)
AUTO COMFORT
(Green)
RFP
(Green)
QUIET
(Orange)
POWERFUL
(Orange)
TIMER
(Orange)(Green)
FAN SPEEDTo select fan speed
(Remote control display)
• For AUTO, the indoor fan speed is automatically 
adjusted according to the operation mode.
AUTO
COMFORT
MODE
POWERFUL/
QUIET
TEMP
OFF/ON
TIMER
SET
CANCEL ON
OFF1
23
AIR SWING
FAN SPEED
RFP
SET CHECK CLOCK RESETAC
RC
FAN
SPEED
AIR
SWING
ECONAVI
RFP
AUTO
HEAT
COOL
DRY
FAN
/
TEMP
OFF/ON
TIMERSET
CANCEL
ON
OFF
123
CHECKCLOCK
Remote control display
Press and hold for 
approximately 
10 seconds to show 
temperature setting in 
°F or °C.
Press to restore the 
remote control to 
default setting.
Not used in normal 
operations.
Auto OFF/ON button
650
00/
Use when remote control is a malfunction occurs. Raise the front panel:
1. Press the button once to use in AUTO mode.
2. Press and hold the button until you hear 1 beep, then release to use in forced 
COOL mode.
3. Repeat step 2. Press and hold the button until you hear 2 beeps, then release to 
use in normal COOL mode.
4. Repeat step 3. Press and hold the button until you hear 3 beeps, then release to 
use in forced HEAT mode.
• Press the button again to turn off. 
						

							7
English
Note
ECONAVI
 , 
POWERFUL/
QUIET
 , 
AUTO
COMFORT
• Can be activated in all modes and can be 
cancelled by pressing the respective button 
again.
• Cannot be selected at the same time.
To set the timer
2 sets of ON and OFF timers are available 
to turn ON or OFF the unit at different preset 
times.
TIMERSET
CANCEL ON
OFF1
23
AC
CCANCEL
3
ACC
213
1Select ON or OFF 
timerExample: 
OFF at 22:00
• Each time pressed:
OFFCancel
2Set the time2
3Confi rmSET
TIMER
• To cancel ON or OFF timer, press ON or OFF 
to select respective 
 or  then press CANCEL.
• If timer is cancelled manually or due to power 
failure, you can restore the timer again by 
pressing 
ON or OFF to select respective  or 
 then press SET.
• The nearest timer setting will be displayed and 
will activate in sequence.
• When ON Timer is set, the unit may start 
earlier (up to 35 minutes) before the actual 
set time in order to achieve the desired 
temperature on time.
• Timer operation is based on the clock set in 
the remote control and repeats daily once set. 
For clock setting, please refer to Quick guide.
See To learn more... for details.
AUTO
COMFORTTo maximize comfort
AUTO COMFORT
AIR SWINGTo adjust vertical airfl ow 
direction
(Remote control display)
• Keeps the room ventilated.
• In COOL/DRY mode, if AUTO is set, the louver 
swings up/down automatically.
• In HEAT mode, if AUTO is set, the horizontal 
louver is fi xed at predetermined position.
• Do not adjust the louver by hand.
How to use
To adjust horizontal airfl ow direction
• Manually  adjustable. 
						

							8
To learn more...
Operation mode
AUTO : During operation mode selection the POWER indicator blinks.
• Unit selects operation mode every 10 minutes according to setting temperature and room temperature.
HEAT
 : Unit takes a while to warm up. The POWER indicator blinks during this operation.
COOL : Use curtains to screen off sunlight and outdoor heat to reduce power consumption during COOL mode.
DRY : Unit operates at low fan speed to give a gentle cooling operation.
FA N : To circulate air in the room.
ECONAVI and AUTO COMFORT
ECONAVIAUTO
COMFORTor
The unit will start to initialize
(for approximately 1 minute)
The human activity sensor
will start to detect.
Human activity sensor operation
Low activity Normal activity Human
Mode
Set 
temperatureHigh activityAbsent ECONAVI 
; Detecting human presence and activity, the unit controls room temperature to save energy.
Low activity Normal activity Human
Mode
Set 
temperatureHigh activityAbsent
Set 
Fan Speed AUTO COMFORT ; Detecting human presence and activity, the unit controls room temperature to keep human 
comfortable consistently.HEAT
COOL/DRY
HEAT
COOL/DRY
*  During low activity, fan speed 1 tap up for first 15 minutes or until set temperature is reached.
**  During human absence, maximum fan speed for COOL/DRY mode is medium fan.
+1 tap”0HGLXP)DQ

+1 tap*
+2°F / +1°C
+2°F / +1°C+0.5°F / +0.3°C
-2°F / -1°C
-4°F / -2°C+4°F /
+2°C
-4°F /
-2°C -4°F / -2°C+4°F /
+2°C
-4°F /
-2°C
The human activity sensor will also scan for area of heat source and movement in a room.
Detection area
• The human activity sensor performance is infl uenced by indoor unit location, movement 
speed, temperature range, etc.
• The human activity sensor may: 
-  mistakenly detect an object with heat source & movement similar to human, such as 
pets, etc. 
-  mistakenly detect as non-heat source & movement if a human stays motionless for 
certain period of time.
• Do not place large objects near the sensor and keep away heating units or humidifi er 
from the sensor’s detection area. They may cause sensor malfunction.
23ft/7m120º 
						

							9
English
Operation conditions
Use this air conditioner under the following temperature range.
DBT  : Dry bulb temperature
WBT : Wet bulb temperature
Temperature (°F/°C)Indoor Outdoor
DBT WBT DBT WBT
COOLMax. 89.6/32 73.4/23 114.8/46 78.8/26
Min. 60.8/16 51.8/11 0.0/-18 -/-
HEATMax. 86.0/30 -/- 75.2/24 64.4/18
Min. 60.8/16 -/- 0.0/-18 -2.2/-19
Room Freeze Protection Function (RFP)
Room Freeze Protection function (RFP) is used in spaces that are unoccupied during the winter, for the purpose of 
protecting any equipment or appliances which may be destroyed as a result of freezing temperature.
To select Room Freeze Protection
When selected, the unit will circulate the air in High mode for monitoring the temperature. When the sensor detects the 
temperature drops below 46°F / 8°C the compressor/heat pump operation begins, when the temperature reaches 50°F / 
10°C, the compressor stops and repeat this cycle.
ROOM FREEZE PROTECTION FUNCTION (RFP) OPERATION
When the RFP is selected, the unit will operate the fan at high speed for proper room temperature monitoring. When the 
sensor detects that the room temperature has dropped below 46°F / 8°C, the compressor/heat pump operation begins. 
When the room temperature reaches 50°F / 10°C, the unit shuts off, then will repeat continuously if the temperature 
drops below 46°F / 8°C again.

This function may not be performed if the unit is not energized, or under a certain condition that unit is unable to operate 
such as in protection mode. Please consult with the HVAC installers or professional for details.
The Room Freeze Protection function (RFP) cannot be used unless the unit is energized and set into the RFP mode. 
In the advent of a power failure this mode will not function. During the RFP mode, POWERFUL OPERATION, QUIET 
OPERATION and FAN SPEED selection are all disabled. Please consult with you HVAC installer or professional for 
more details.
To learn more...
Power Supply
Models NumberTime Delay Circuit 
BreakerRated Volts
CS/CU-XE9PKUA 15 Amps
208/230V
CS/CU-XE12PKUA 20 Amps 
						

							10
Cleaning instructions
To ensure optimal performance of the unit, 
cleaning has to be carried out at regular 
intervals. Dirty unit may cause malfunction 
and you may see error code “H99”. Please 
consult authorized dealer.
• Switch off the power at the circuit breaker before 
cleaning.
• Do not touch the aluminium fi n, sharp parts may 
cause injury.
• Do not use benzene, thinner or scouring powder.
• Use only soap (
 pH 7) or neutral household 
detergent.
• Do not use water hotter than 104°F / 40°C.
Indoor unit
Wipe the unit gently with a soft, 
dry cloth.
Human activity sensor
Do not hit or violently press or poke it with a sharp 
object. This can lead to damage and malfunction.
Front panel
Wash gently and dry.
Remove the front panel
RFPRaisePull out1
2
Close it securely
RFP
Insert at 
both sides1
Press both ends of 
the front panel
3
Close down2
Air fi lters
Every 2 weeks
• Wash/rinse  the fi lters gently 
with water to avoid damage to 
the fi lter surface.
• Dry  the fi lters thoroughly under shade, away 
from fi re or direct sunlight.
• Replace any damaged fi lters.
Remove air fi lter Attach air fi lter
Insert into the unit
For seasonal inspection after extended 
non-use
• Checking of remote control batteries.
• No obstruction at air inlet and air outlet vents.
• Use Auto OFF/ON button to select COOL/
HEAT operation. After 15 minutes of 
operation, it is normal to have the following 
temperature difference between air inlet and 
air outlet vents:
 
COOL: 14.4°F/8°C  HEAT: 25.2°F/14°C
For extended non-use
• Activate HEAT mode for 2~3 hours to remove 
moisture left in the internal parts thoroughly to 
prevent mould growth.
• Turn off the power supply.
• Remove the remote control batteries.
Indoor unit
Aluminium fi n Front panel
Air fi lters
Human activity 
sensor