Panasonic Cpc+AII/B Digital Business System Release Notes Manual

							Section 400-ProgrammingChapter 4. Ringing and Hunt Groups (FF4)
Hunt Group Type
Software Version:CPC-All (all versions); CPC-B Version 2.0 or higherAddress: FF4 
3# (HuntGrp)# 2# (O-2)#
DescriptionUse this address to assign one of the following hunting types to a hunt group:
Terminal Hunt Group Operation
This type is most often used with Voice Mail. With Terminal Hunting, the
hunt begins with the pilot number, and moves sequentially through the
extensions in the hunt group. If 
alI extensions are busy, the call camps onto
the hunt group and waits for an extension to become idle.
Distributed Hunt Group Operation
With Distributed Hunting, the hunt begins at the extension after the last one to
pick up a call, and continues in a circular manner for successive calls,
Longest Idle Hunt Group Operation
With Longest Idle Hunting, the hunt begins at the extension in the group that
has been idle for the longest period of time, and progresses through the other
extensions in the same manner.
ProgrammingFF4 
3# (I-8)# 2# (012)#
++
Hunt Group No.O=Terminal Hunting
l=Distributed Hunting
2=Longest Idle Hunting
Related ProgrammingHunt 
Group Members: FF4 3# (HuntGrp)# (Position)# (ExtNo.)##
NotesHunt Group Membership Restriction.An extension can be a member of
only one hunt group. Hunt group extensions cannot also belong to call
coverage groups.
Absence Message, Call Forwarding, and DND Interaction.If a call enters
a hunt group in which all extensions are busy, the hunt feature will wait for
the first available extension. If an extension within the hunt group (except for
the first extension) is set for Call Forwarding, Absence Message or DND, the
hunt feature will skip that extension and proceed to the next position in the
hunt group. If the first extension is set for Call Forwarding, Absence
Message or DND, the hunting feature will not work.
D BS-70-400DBS Manual - Issued 8/l/95Page 4-l 1 
						

							Chapter 4. Ringing and Hunt Groups (FF4)
Section 400-Programming
Cult Routing When AU Hunt Groups Are Busy.If all members of all
searched hunt groups are busy, the call will be parked for only the first group
searched.
SLT Call Hold Restri&ion.If an SLT hunt group member takes a trunk call,
puts it on hold, and replaces the handset, additional trunk calls will not hunt to
idle extensions.
Of_Fook Signal Setting for Hunt Group Members.Offhook signaling
should be disabled on extensions that are hunt group members.
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							Section 400-Programming
Chapter 4. Ringing and Hunt Groups (FF4)
Call Next Hunt Group
Software Version:CPC-A; CPC-B Versions prior to 2.0Address: FF4 
3## (HuntGrp)# 2## (HuntGrp)#
DescriptionIf all the extensions in a particular hunt group are busy, calls can be
automatically transferred to another hunt group. If all extensions in the
overflow hunt group are also busy, the call will revert back to the original
hunt group, and continue to search extensions until one becomes available.
Programming
To assign an overflow Hunt Group . . .FF4 
3# (l-8)# 2# (I-8)#
fk
Hunt Group No.Overflow Hunt Group No.
To clear an overflow Hunt Group . . .FF4 
3# (l-8)# 2# CONF ON/OFF
k
Hunt Group No.
NotesAssigning Overflow Hunt Groups in Later CPC Versions.For CPC-AII
versions, and CPC-B Version 2.0 or higher, use the 
Transfer Extension
address (FF4 3# HuntGrp# 3# ExtNo.#) to send overflow calls to other hunt
groups via a hunt group “pilot” number; or to another extension.
DBS-70-400DBS Manual - Issued 8/l/95Page 4-l 3 
						

							wapter 4. ntngtng ana nunr woups (rr4)3ecuon 4uu-rrogramming
Hunt Group Members
Software Version:CPC-A; CPC-B Versions prior to 2.0Address: FF4 
3# (HuntGrp)# (3-lO)# (ExtNo.)#
DescriptionUse this option to place an extension at a specific position within a hunt
group. Hunt groups can contain a maximum of 8 extension positions.
Programving
To assign an extension to a position within a hunt group . . .FF4 
3# (118)# (31lO)# (10-69 or 1001699)#
P+$
Hunt Group No.Position:Extension Number
3=Posi tion 1
4=Position 2
5=Position 3
6=Position 4
7=Posi tion 5
8=Position 6
9=Position 7
lO=Position 8
To clear an extension from a hunt group position . . .FF4 
3# (l-8)# (3-l O)#CONF ON/OFF
f t
Hunt Group No.Hunt Group Positions l-8
(using address numbers 3-10)Related Programming
Gffhook Signal: FF3 
(ExtPort)# 7# (0 or l)#
NotesAssigning Extensions to Hunt Groups in Later CPC Versions.For CPC-
AII versions, and CPC-B Version 2.0 or higher, use FF4 3# HuntGrp# (520)#
(ExtNo.#) to assign extensions to hunt groups.
Hunt Group Membership Restriction.An extension can be a member of
only one hunt group. Hunt 
gr.oup extensions cannot belong to call coverage
groups.
Offlook Signaling for Hunt Group Members.Gffhook signaling should be
disabled on extensions that are assigned as hunt group members.
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							Transfer Extension
Software Version:CPC-All (all versions); CPC-B Version 2.0 or higherAddress: FF4 
3## (HuntGrp)# 3# (ExtNo.)#
DescriptionThis program sets the extension number to which overflow calls will be
transferred.
Once all extensions in a hunt group have been searched, or after the Hunt
Group Transfer Timer has elapsed, the caller can be transferred to an
individual extension, an extension in a different hunt group, the Attendant, or
an SLT device.
Note: This address requires an extension ltumber entxy, rather than an
extension 
port entry.
Programming
To assign an overflow extension . . .FF4 
3## (118)# 3## (lo-69 or 1001699)#
r+
Hunt Group No.Overflow Extension Number
Def au1 t:000
To clear an overflow extension . . .FF4 
3# (I-8)# 3# CONF ON/OFF
f
Hunt Group No.
Related Programming
Hunt Group Transfer Timer:FF4 3# (HuntGrp)# 4## (0-32)#
NotesOverflow Extension Number Reskiction.The overfiow extension number
cannot be a hunt group pilot number.
Transfer Extension in Earlier CPC Versions.This address replaces the Call
Next Hunt Group address (FF4 3# Hunffirp# 2# HuntGrp#) used in earlier
CPC versions.
DBS-70-400DBS Manual - Issued 8/t/95Page 4-l 5 
						

							Hunt Group Transfer TimerSoftware Version:CPC-All (all versions); CPC-B Version 2.0 or higherAddress: FF4 
3## (HuntGrp)# 4## (O-32)#
DescriptionUse this program to set the maximum amount of time that passes before a call
(after being routed through a busy/unanswered hunt group) overflows to an
extension or additional hunt group.
The call will flash on the last extension’s LED -- but will not ring -- for this
amount of time (2 seconds by default), giving the hunt group a “last chance”
to pick up the call before it is transferred out of the hunt group.
ProgrammingFF4 
3# (l -8)# 4# (0132)#
ft
Hunt Group No.Transfer Timer
0 = No transfer (call will remain
in same hunt group)
l-32 = Number of seconds
Default: 2 seconds
. Related ProgrammingTransfer Extension: FF4 
3# (HuntGrp)# 3# (ExtNo.)#
i
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							5ec11on 4uo-rrogrammrngLnapter 4. ntnglng ana nunt woups (t-i-4)
Hunt Group Members
Sofhnrare Version:CPC-All (all versions); CPC-B Version 2.0 or higherAddress: FF4 
3# (HuntGrp)# (5-12 or 5-20)# (EtiNo.)#
DescriptionUse this program to assign an extension to a hunt group, and determine its
sequential position within the hunt 
group.
Programming
To assign an extension number to a position in a hunt group . . .FF4 
3# (l-8)# (5-12 or 5-20)# (lo-69 or lOO=699)#
? + 3
Hunt Group No.PQf&im
5=Position113zPosition9
6=Position214=Position10
7=Position315=Position11
8=Position416=Position12
9=Position517=Position13
lO=Position618=Position14
1 l=Position719=Position15
12=Position820=Position16
’ Extension Number
NOTE: Positions 9
thru 16 (address nos.
13-20) are available
only with CPC-AIIjB
Version 6.0 or higher.1
To clear an extension from a hunt group position . . .FF4 
3# (118)# (520)# CONF ON/OFF
4\
Hunt Group No.Positions 1-16 in Hunt Group
(using address numbers 5-20)
NOTE:The extension must be idle while you are clearing it from the
hunt group position; otherwise, it will not be cleared.
NotesHunt Group Positions.With CPC-B versions between 2.0 and 5.x. there are 8
available positions in each hunt group. Beginning with CPC-B Version 6.0 and
CPC-AII, up to 16 positions are available.
Extensions.The extension numbers entered in this address must already be
assigned to extension ports in address FF3 (ExtPort)## l# (lo-69 or lOO-699)#. An
extension cannot belong to more than one hunt group.
Hunt Group Pilot Number.A pilot number must be assigned to the hunt group in
address PF4 3# (HuntGrp)# l# (11-69 or lOl-699)#, in order for the hunt group
feature to work.However, do not include the pilot number here in Hunt Group
Members.
DBS-70-400DBS Manual - Issued 8/l/95Page 4-l 7 
						

							WqJlGl +. nlllyllly dlllJ nullruluUp3 \I r-w)
Call Coverage Group Members
Software Version: .AIl VersionsAddress: FF4 
4# (CovGrp)# (Position)# (ExtNo.)#
DescriptionA Call Coverage Group allows up to two extensions (one at a time) to serve
as backup answering positions for as many as six other extensions.
For example, if extensions 201-206 want their unanswered calls to be picked
up by extensions 207 or 208:
lAssign extensions 207 and 208 to Call Coverage Group positions 1 and 2.
lAssign extensions 201-206 to Call Coverage Group positions 3-8.
All incoming calls to the members will ring once on position l’s phone (if
idle); the member’s extension number will display on position l’s phone
(even if not idle). To pick up the call, position 1 presses the appropriate 
DSS/
BLF key assigned to the extension (or use Direct Call Pickup to take the call).
Member calls will not ring or display on position 2’s phone unless position 1
is set for Call Forwarding, Absence Message, DND, or is busy on all 
MCO/
ML keys.
Programming
To assign an extension to a Call Coverage Group . . .FF4 
4## (l-16)# (118)# (IO-69 or IOO-699)#
f? 2
Call Coverage GroupPosition in GroupExtension Number
Note: Positions 1 and 2 are secretary positions: 3-8 are member positions.
To clear an extension from the Call Coverage Group . . .
FF4 4## (l-16)# (198)# CONF ON/OFF
f fCall Coverage GrouDPosition in Grout
Related Programming
Extension Number Digits:FFl 2# l# 12# (0 or l)##
FF Key Programming: 
FF5 addressesPage 
4-l 8DBS Manual - Issued 8/l/95DBS-70-400 
						

							LI q,llt!l 4. nil IYII iy al IU nur II uroups (rt4)
NotesCall Coverage Group Member Rest&ions.An extension assigned as a call
coverage group member cannot also be a member of a hunt group. An
extension cannot be a member of more than one call coverage group at a time.
DSS Requirement For Positions I and 2.Call Coverage Group positions 1
and 2 need to have their phones’ 
DSS/BLF keys assigned to call coverage
group members, so they can see the call flashing on the LED. (The call will
ring only once at position 1 or 2’s phone.)DBS-70-400DBS Manual 
- Issued 8/t/95Page 4-l 9 
						

							CO Delayed Day Ring Assignments
Software Version:CPC-Ail (all versions); CPGB Version 1.07 or higherAddress: FF4 
5## (ExtPort)# (Trunk)# (0 or l)#
DescriptionThis program assigns delayed ringing to extensions for unanswered calls on
specific trunks during “Day” mode. Delayed ringing is when an unanswered
incoming call starts ringing at another extension after a certain period of time
(the first extension will stop ringing).
Programming
IIFF4 
5# (I-73 or I-145)# (I-64)# (0 or I)#
ff +
Extension PortTrunk NumberO=Trunk does not ring.
l=Trunk rings.
NOTE: Use port 73 (for single-
cabinet systems) or port 145 (for double-cabinet systems) to assign
ringing to an external paging or Universal Night Answer 
(UNA) device.
Related ProgrammingDelayed Ring: 
FFl 2# l# 23# (d or l)#CO Delayed Ring Timer: 
FFl 3# 26# (0-15)#
CO Day Ring Assignments:FF4 
l# (ExtPort)# (Trunk)# (0 or l)#
NotesAttendant Interactions.If the Primary Attendant is assigned delayed
ringing, the Attendant Overflow feature will be disabled. Also, if the Delayed
Ring function is enabled and no extensions are assigned or capable of ringing
(DND, unplugged, etc.), the ringing line will automatically ring the
Attendant.
Timing For Delayed Ringing.Delayed ring timing -- the period of time that
passes before the system transfers the unanswered call -- depends on the CPC
version:
lCPC-AI1 (all versions); CPC-B Version 3.1 or higher: CO Delayed Ring
Timer (FF13# 26#).l
CPC-B Versions prior to 3.1: Call Forward-No Answer Timer (FF13#
19# 0-M).
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