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Panasonic Digital Video Cassette Recorder AG DV1000P Operating Instructions

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    							11
    aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaOperations Display Symbols
    1Insert a video cassette with the closed record (“REC” side) prevention tab (page 8).
    ÁIf it has already been inserted, press POWER to turn the VTR on.
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    2Set INPUT SELECT on this unit so that DV, S-VIDEO or LINE (VIDEO IN).
    ÁOnly DV Indicator will appear.
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    3Press REC to start recording.
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    4Press È (STOP) to stop recording.
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    To Pause Recording
    Press PAUSE during recording.
    Press REC or PAUSE again to continue recording.
    To Select the Desired Audio Mode
    1Press MENU and select OPTION SETUP2, and then press SET.
    2Using Y or Z, select AUDIO MODE and press SET.
    3Using | or {, select 12bit or 16bit, then press SET.
    For details, see on page 15.
    Note:
    Tapes recorded using long mini-DV cassettes (80 min. in SP mode; 120 min. in LP mode) and tapes recorded in the LP mode
    cannot be played back or recorded on a DVCPRO or DVCPRO50 format VTR.
    Manual Recording
    POWER EJECTSTEREO
    SELECTAUDIO
    OUT
    INPUT SELECT  
    LINES-VIDEODVSUPER  AUTOON OFFREC
    INHIBITDATE DISPLAYZERO
    STOP
    RESET
    AUDIO
    REC LEVEL
    AUDIO MIXMENU EXIT
    RECSTEREO1STEREO2010
    REW STOP PLAY FF PAUSE
    REMOTE
    LOCAL
    SET
    1
    23
    4
    IN/OUTDV
    DV
    RECDV
    RECDV 
    						
    							12
    The VTR indications shown on the monitor screen are
    known as the On Screen Display (OSD).
    This VTR allows many settings to be made at the OSD.
    Preparation
    ÁTurn on the VTR and monitor.
    Settings Using the On Screen Display
    To use the On Screen Display:
    OSD Mode
    Use the SUPER switch to perform the OSD settings.
    Set the OSD displays on the monitor screen which is
    connected to OUTPUT1 or 2.
    The OSD displays simultaneously appear or do not appear
    at OUTPUT1 and 2.
    AUTO: The On Screen Display will appear on the monitor
    screen for a few seconds when you operate the
    VTR.
    ON: The On Screen Display will always appear on the
    monitor screen when you perform the VTR.
    OFF: The On Screen Display will not appear.
    POWER EJECTSTEREO
    SELECTAUDIO
    OUT
    INPUT SELECT  
    LINES-VIDEODVSUPER  AUTOON OFFREC
    INHIBITDATE DISPLAYZERO
    STOP
    RESET
    AUDIO
    REC LEVEL
    AUDIO MIXMENU EXIT
    RECSTEREO1STEREO2010
    REW STOP PLAY FF PAUSE
    REMOTE
    LOCALSET
    SUPER  AUTOON OFF
    IN/OUTDV
    eAudio Data Indicator
    fAudio Output Mode Indicator
    The Left (L) and Right (R) Indicators show which sound
    mode is selected with AUDIO OUT (see page 4).
    Stereo: Both the AUDIO L and R Indicators appear.
    Left: The AUDIO L Indicator appears.
    Right: The AUDIO R Indicator appears.
    gTime code/Remaining tape time/Tape counter
    Time code TC 0:09:46:00
    Remaining tape time REMAIN 1:16
    Tape counterp1:35.47
    hTape running display
    Stop
    Playback PLAYE
    Still Playback STILL
    Fast Forward/Rewind FFD/REWC
    Cue/Review CUED/REVC
    Slow Playback SLOW
    Recording/Recording Pause RECE/REC PAU
    iExternal Input Indicator
    jTape speed Indicator
    kIndex Indicator
    Notes:
    ÁWhen the “SUPER” switch is set to OFF, the On Screen
    Display will not appear.
    ÁOn Screen Display is not displayed when the MENU
    screen is displayed.
    AUDIO
    1 234 50:
    09:
    46:00 SP
    INDEX 12b i t
     L R REC DV
    TC 
    						
    							13
    3Select OFF or S1 using | or {, and then press SET.
    OFF: Normal mode.
    S1: When the S-Video input socket on the monitor
    that is connected is an S1-Video socket.
    (If a wide mode video signal is sent to the
    monitor, the monitor screen size will
    automatically switch to wide mode.)
    4Press EXIT to exit the On Screen Display.
    INPUT TBC Mode
    1Press MENU, and select OPTION SETUP1 using Y or
    Z, and then press SET.
    2Select INPUT TBC using Y or Z, and then press SET.
    3Select ON or OFF using | or {, and then press SET.
    OFF: Set to this position when the dubbed images were
    disturbed at the ON position.
    ON: At this position, the subtle shaking and distortion
    of the pictures are suppressed when a cassette
    tape which was recorded using another camera or
    VTR is dubbed on this unit.
    4Press EXIT to exit the On Screen Display.
    Note:
    The INPUT TBC function does not work for signals from a
    DV input.
    POWER SAVE Mode
    1Press MENU and select OPTION SETUP1 using Y or
    Z, and then press SET.
    2Select POWER SAVE MODE using Y or Z, and then
    press SET.
    3Select OFF, 2H or 6H using | or {, and then press
    SET.
    OFF: This setting does not conserve power when the
    VTR is off.
    2H: The VTR turns off automatically if no operation is
    performed for approximately two hours.
    6H: The VTR turns off automatically if no operation is
    performed for approximately six hours.
    4Press EXIT to exit the On Screen Display.
    WIDE Mode
    1Press MENU and select OPTION SETUP1 using Y or
    Z, and then press SET.
    2Select WIDE MODE using Y or Z, and then press SET. On Screen Display
    MENU
    OPTION SETUP1
    OPTION SETUP2
    OPTION INITIAL
    HOUR METER
    :
    SELECTSET:
    ACCESS
    MENU:
    LEAVE MENU
    MENUSET
    OPTION SET UP 1
     POWER SAVE MODE
     WIDE MODE
     INPUT TBC
    :
    SELECTSET:
    ACCESS
    MENU:
    RETURN
    SET
    SET
    POWER SAVE MODE
    OFF   2H    6H
    :
    SELECTSET:
    ACCESS
    MENU:
    RETURN
    MENUSET
    MENU
    OPTION SETUP1
    OPTION SETUP2
    OPTION INITIAL
    HOUR METER
    :
    SELECTSET:
    ACCESS
    MENU:
    LEAVE MENU
    OPTION SET UP 1
     POWER SAVE MODE
     WIDE MODE
     INPUT TBC
    :
    SELECTSET:
    ACCESS
    MENU:
    RETURN
    SET
    SET
    WIDE MODE
       OFF    S1
    :
    SELECTSET:
    ACCESS
    MENU:
    RETURN
    MENUSET
    MENU
    OPTION SETUP1
    OPTION SETUP2
    OPTION INITIAL
    HOUR METER
    :
    SELECTSET:
    ACCESS
    MENU:
    LEAVE MENU
    OPTION SET UP 1
     POWER SAVE MODE
     WIDE MODE
     INPUT TBC
    :
    SELECTSET:
    ACCESS
    MENU:
    RETURN
    SET
    SET
    INPUT TBC
       OFF    ON
    :
    SELECTSET:
    ACCESS
    MENU:
    RETURN
    Settings Using the On Screen Display 
    						
    							14
    3D Y/C Mode
    1Press MENU and select OPTION SETUP2 using Y or
    Z, and then press SET.
    2Select 3D Y/C MODE using Y or Z, and then press
    SET.
    3Select OFF or ON using | or {, and then press SET.
    OFF: To reduce ghosting that occurs when playing
    back or recording a fast-moving video.
    ON: To record with high quality.
    4Press EXIT to exit the On Screen Display.
    3D NR Mode
    1Press MENU and select OPTION SETUP2 using Y or
    Z, and then press SET.
    2Select 3D NR MODE using Y or Z, and then press
    SET.
    3Select OFF, LEVEL1 or LEVEL2 using | or {, and
    then press SET.
    OFF: To use this VTR as the playback unit during
    editing.
    LEVEL1: To get better picture quality during playback.
    LEVEL2: When there is a lot of picture noise on the
    screen.
    4Press MENU to exit the On Screen Display.
    COLOR Mode
    1Press MENU and select OPTION SETUP2 using Y or
    Z, and then press SET.
    2Select COLOR MODE using Y or Z, and then press
    SET.
    3Select OFF or ON using | or {, and then press SET.
    OFF: When performing recording and playback in
    black-and-white.
    ON: When performing recording and playback in
    color.
    4Press EXIT to exit the On Screen Display.
    MENUSET
    MENU
    OPTION SETUP1
    OPTION SETUP2
    OPTION INITIAL
    HOUR METER
    :
    SELECTSET:
    ACCESS
    MENU:
    LEAVE MENU
    OPTION SET UP 2
     3D Y/C MODE
     3D NR MODE
     COLOR MODE
     AUDIO MODE
     TAPE SPEED
    :
    SELECTSET:
    ACCESS
    MENU:
    RETURN
    SET
    SET
    3D Y/C MODE
       OFF    ON
    :
    SELECTSET:
    ACCESS
    MENU:
    RETURN
    MENUSET
    MENU
    OPTION SETUP1
    OPTION SETUP2
    OPTION INITIAL
    HOUR METER
    :
    SELECTSET:
    ACCESS
    MENU:
    LEAVE MENU
    OPTION SET UP 2
     3D Y/C MODE
     3D NR MODE
     COLOR MODE
     AUDIO MODE
     TAPE SPEED
    :
    SELECTSET:
    ACCESS
    MENU:
    RETURN
    SET
    SET
    3D NR MODE
    OFF  LEVEL1  LEVEL2
    :
    SELECTSET:
    ACCESS
    MENU:
    RETURN
    MENUSET
    MENU
    OPTION SETUP1
    OPTION SETUP2
    OPTION INITIAL
    HOUR METER
    :
    SELECTSET:
    ACCESS
    MENU:
    LEAVE MENU
    OPTION SET UP 2
     3D Y/C MODE
     3D NR MODE
     COLOR MODE
     AUDIO MODE
     TAPE SPEED
    :
    SELECTSET:
    ACCESS
    MENU:
    RETURN
    SET
    SET
    COLOR MODE
       OFF    ON
    :
    SELECTSET:
    ACCESS
    MENU:
    RETURN
    Settings Using the On Screen Display 
    						
    							15
    Audio Displays on Unit’s Display Area
    Audio Monitor Display
    ST1 display:
    This lights when STEREO1 was selected while playback
    was underway.
    ST2 display:
    This lights when STEREO2 was selected while playback
    was underway.
    When STEREO1i2 (MIX) audio is selected, STEREO2
    appears on the display.
    Audio Recording Data Display
    16bit display:
    This lights while a tape containing a 16-bit audio recording
    is being played back.
    ST1 display:
    This lights while a tape containing a 12-bit audio recording
    is being played back.
    ST2 display:
    This lights while a tape containing a 12-bit audio recording
    on the STEREO2 track is being played back.
    AUDIO Mode
    1Press MENU and select OPTION SETUP2 using W or
    X, and then press SET.
    2Select AUDIO MODE using W or X, and then press
    SET.
    3Select 12bit or 16bit using O or N, and then press SET.
    12bit: Divides the audio area into two stereo audio
    tracks, STEREO1 and STEREO2.
    ³If a recording is made in 12bit audio mode, the
    sound is recorded on STEREO1 only, and is
    not recorded on STEREO2.
    16bit: Uses the entire audio area in order to record
    audio with greater quality.
    4Press EXIT to exit the On Screen Display.
    ³When DV has been selected as the INPUT SELECT
    setting, 12 bits or 16 bits — whichever number is in line
    with the signals sent to the DV connector — are
    automatically selected regardless of the AUDIO MODE
    setting.
    MENUSET
    MENU
    OPTION SETUP1
    OPTION SETUP2
    OPTION INITIAL
    HOUR METER
    :
    SELECTSET:
    ACCESS
    MENU:
    LEAVE MENU
    OPTION SET UP 2
     3D Y/C MODE
     3D NR MODE
     COLOR MODE
     AUDIO MODE
     TAPE SPEED
    :
    SELECTSET:
    ACCESS
    MENU:
    RETURN
    SET
    SET
    AUDIO MODE
    :
    SELECTSET:
    ACCESS
    MENU:
    RETURN
    12b i t 16b i t
    Audio Level Display
    16bit
    ST 1 2
    ST 1 2
    dB3020 10 5 0OVER-
    L
    R
    POWER EJECTSTEREO
    SELECTAUDIO
    OUT
    INPUT SELECT  
    LINES-VIDEODVSUPER  AUTOON OFFREC
    INHIBITDATE DISPLAYZERO
    STOP
    RESET
    AUDIO
    REC LEVEL
    AUDIO MIXMENU EXIT
    RECSTEREO1STEREO2010
    REW STOP PLAY FF PAUSE
    REMOTE
    LOCALSETIN/OUTDV
    Audio Monitor Display
    Audio Recording
    Data Display
    Settings Using the On Screen Display 
    						
    							16
    TAPE SPEED
    1Press MENU and select OPTION SETUP2 using W or
    X, and then press SET.
    2Select TAPE SPEED using W or X, and then press
    SET.
    3Select SP or LP using O or N, and then press SET.
    SP: This is the position that is normally used.
    LP: In this mode, the duration is 1.5 times longer than
    the SP mode.
    4Press EXIT to exit the On Screen Display.
    Note:
    When a tape recorded in the LP mode is used, noise may
    be generated in the form of mosaic patterns or other
    problems may occur so that normal playback of the tape
    may not be possible in the following circumstances.
    ³When playing back a tape which was recorded using this
    unit, on another device
    ³When playing back a tape which was recorded on
    another device, on this unit
    ³When playing back a tape on another device without the
    LP mode
    ³DV tapes recorded in the LP mode cannot be played back
    in the DVCPRO or DVCPRO50 format.
    ³When playing back a tape in slow motion or frame by
    frame
    MENUSET
    MENU
    OPTION SETUP1
    OPTION SETUP2
    OPTION INITIAL
    HOUR METER
    :
    SELECTSET:
    ACCESS
    MENU:
    LEAVE MENU
    OPTION SET UP 2
     3D Y/C MODE
     3D NR MODE
     COLOR MODE
     AUDIO MODE
     TAPE SPEED
    :
    SELECTSET:
    ACCESS
    MENU:
    RETURN
    SET
    SET
    TAPE SPEED
       SP     LP
    :
    SELECTSET:
    ACCESS
    MENU:
    RETURN
    HOUR METER
    1Press MENU and select HOUR METER using W or X,
    and then press SET.
    ³The hour meter appears.
    2Press EXIT to exit the On Screen Display.
    Initial Setting
    If you want to return the VTR to the factory-preset condition,
    follow the procedure below.
    1Press MENU and select OPTION INITIAL using | or {,
    and then press SET.
    2Select YES using | or {, and then press SET.
    To execute the initial setting:
    Select YES.
    ³The “INITIAL COMPLETED.” message now appears
    at the bottom of the screen.
    To cancel the initial setting:
    Select NO.
    ³The previous screen is restored.  (The VTR is not
    returned to the factory-preset condition.)
    3Press EXIT to exit the On Screen Display.
    MENUSET
    MENU
    OPTION SETUP1
    OPTION SETUP2
    OPTION INITIAL
    HOUR METER
    :
    SELECTSET:
    ACCESS
    MENU:
    LEAVE MENU
    HOUR METER
          0000H
    MENU:
    RETURN
    Settings Using the On Screen Display
    MENUSET
    MENU
    OPTION SETUP1
    OPTION SETUP2
    OPTION INITIAL
    HOUR METER
    :
    SELECTSET:
    ACCESS
    MENU:
    LEAVE MENU
    SET
    OPTION INITAL
       YES     NO
    :
    SELECTSET:
    ACCESS
    MENU:
    RETURN 
    						
    							17
    [Please insert video tape.]
    ÔREC, PLAY (1), FF (5), REW (6) or PAUSE
    (;) is pressed when no cassette is in the VTR.
    Insert a video cassette.
    [LOW RF]
    ÔAre the video heads dirty?
    Clean the video heads using the accessory Digital
    Video Head Cleaner.
    Before Requesting Service
    Before requesting service, check the following points once again.[Recording not allowed. Check setting of the record-
    prevention tab.]
    ÔHave you pressed REC while using a cassette tape
    whose accidental erasure prevention tab has been
    set to the SAVE (open) position?
    Use a cassette tape whose accidental erasure
    prevention tab is set to the REC (closed) position.
    VTR does not operate correctly
    The symptom description is indicated in quotations “ ”.
    “VTR display is not illuminated.”
    ÔPress the power switch. No displays will appear while
    the power is off.
    ÔPower cord is not connected. Reconnect power cord
    to VTR.
    “VTR picture does not appear on monitor screen.”
    ÔThe connections are incorrect.
    Check the connections with the monitor.
    Playback does not operate correctly
    The symptom description is indicated in quotations “ ”.
    “The playback picture contains rectangular blocks of picture
    noise or the whole screen becomes black.”
    ÔVideo heads are clogged or worn. Use the Digital
    Video Head Cleaner supplied with the VTR. (See
    page 18.)  If the picture is still not clear after using it,
    consult your dealer for further advice.
    Recording does not operate correctly
    The symptom description is indicated in quotations “ ”.
    “1 indication flashes whenever recording is attempted.”
    ÔThe record prevention tab on the cassette is open.
    Close the record prevention tab. (Slide it in the
    direction of the [REC] arrow.)
    “Recordings cannot be made.”
    ÔDoes INPUT SELECT setting match the sockets that
    are actually connected?
    ÔThe connections are incorrect. Check that
    connections for external video and audio source are
    correct. See page 8.
    On Screen Display Messages
    Before requesting service, check the following points once again.
    The error message is indicated in brackets [ ].
    Display
    U10
    U11
    H01
    H02
    F03
    F04
    F05
    F06
    F07
    F09
    F14
    H17
    H18
    H19
    Description
    Condensation has formed. Wait until this display
    clears.
    The video heads are dirty. Clean them.
    The cylinder does not start up properly or cylinder
    lock-up has been detected during regular rotation.
    (The cylinder and/or driver may be defective.)
    CAP FG is not activated at the down position
    (EJECT through REV). (The capstan and/or driver
    may be defective.)
    Mechanical lock-up has occurred during an
    operation other than unloading.
    Loading motor has locked up during the tape
    unloading operation. (The mode switch or tape
    loading mechanism is defective.)
    Something is wrong with the reel FG input during
    loading and/or unloading.
    Slot motor has locked up during the slot IN
    operation.
    Slot motor has locked up during the slot OUT
    operation.
    Communication is no longer possible between the
    timer microcomputer and syscon microcomputer.
    Down position has been detected while operation
    was being transferred to unloading in a mode other
    than EJECT.
    Supply reel lock-up has been detected during
    regular travel.
    Take-up reel lock-up has been detected during
    regular travel.
    Fan motor fails to work when the power is turned
    on.
    Self Test Indication
    This VTR has a self-diagnosis and display function. If the
    VTR detects trouble during installation or during use, the
    following indications automatically appear in the VTR
    display. Indications are displayed in the form of a single
    English letter plus two numbers such as [H01]. 
    						
    							18
    Please read these precautions before operating this VTR.
    Avoid Sudden Changes in Temperature
    If the VTR is suddenly moved from a cold place to a warm
    place, condensation may form on the tape and inside the
    VTR. In this case, the “8”  dew indicator will flash on and off
    and the VTR will not operate.
    Dew May Form in the VTR if:
    ³The VTR is in a room where the heater has just been
    turned on.
    ³The VTR is in a room with steam or high humidity.
    ³The VTR is brought from cold surroundings into a heated
    room.
    ³The VTR is suddenly brought from cool surroundings,
    such as an air-conditioned room or car, to a place which
    is hot and humid.
    When dew forms in the VTR, the “8”  dew indicator on the
    display flashes on and off (The self test indicator “U10” will
    also appear in the VTR display.) and all the function buttons
    are made non-operational to protect the tape and the video
    heads. When the dew indicator flashes, wait until this
    indicator disappears.
    ³If dew forms inside the VTR while the VTR is off, it will
    turn on automatically and the dew indicator will flash on
    and off. As soon as the dew disappears, the VTR will turn
    itself off again.
    Note:
    Do not operate the VTR for at least 1 hour if any of the
    above conditions occur.Using the Mini-DV Format Digital Video Head
    Cleaner:
    1. Insert the Head Cleaner into the VTR in the same
    way as a video cassette.
    2. Press PLAY (1), and after apporoximately
    20 seconds press STOP (º). (Do not rewind the
    tape.)
    3. Take out the Head Cleaner. Insert a video
    cassette, perform recording and then play it back
    to check the picture.
    4. If the picture is still not clear, repeat above
    operation steps 1 – 3. (Do not use the Head
    Cleaner more than 3 times in succession.)
    Notes:
    ³Do not rewind the tape in the Head Cleaner after
    every use. Rewind it only after the tape has
    reached its end, and then use it again in the same
    way from the beginning.
    ³If the video heads again become clogged with dirt
    soon after cleaning, this might be caused by a
    damaged tape. In this case, stop using that
    cassette immediately.
    ³Be careful not to clean the video heads too much.
    (Too much cleaning could cause excessive wear to
    the video heads. If the video heads get worn, the
    picture is not played back clearly even after
    cleaning.)
    ³If using the Head Cleaner does not clear the video
    head clogging, the VTR requires cleaning or
    repairing by a service center. Please consult with
    your dealer.
    ³This Video Head Cleaner is available from service
    centers.
    Video Head Clogging and Remedy
    When the video heads (which contact the tape) are dirty,
    the playback picture contains mosaic-like patterns or the
    whole screen becomes black. If they become even more
    dirty, the recording performance deteriorates and in the
    worst case, recording may not be possible at all.
    Causes of Dirty Video Heads
    ³A lot of dust in the air
    ³High-temperature and high-humidity environment
    ³Damaged tape
    ³Long-time use
    Usage Precautions 
    						
    							19
    Specifications
    Recording System:Digital Video SD Format
    Audio Recording System:PCM Digital Recording; 16 bit (48 kHz/2ch), 12 bit (32 kHz/4ch)
    Tape Speed:SP; 18.812 mm/sec.
    LP; 12.555 mm/sec.
    Tape Format:Mini DV tape
    Record/Playback Time:Max. 120 min. with DVM80 and in the LP mode
    SP; 60 min. LP; 90 min. with DVM60 tape
    FF/REW Time:approx.  80 sec. with DVM60 tape
    VIDEO
    Television System:EIA Standard (525 lines, 60 fields), NTSC color signal
    Video Recording System:Digital Component
    Input Level:VIDEO IN (BNC); 1.0 Vp-p, 75 ohm
    S-VIDEO IN; Y; 1.0 Vp-p, 75 ohm
    C; 0.286 Vp-p, 75 ohm
    Output Level:VIDEO OUT (BNC); 1.0 Vp-p, 75 ohm
    S-VIDEO OUT; Y; 1.0 Vp-p, 75 ohm
    C; 0.286 Vp-p, 75 ohm
    AUDIO
    Input Level:AUDIO IN (Phono);j10 dBV, 47 kohm
    Output Level:AUDIO OUT (Phono);j10 dBV, 1 kohm (loaded impedance: 10 kohm)
    Sampling Frequency:32 kHz (4ch), 48 kHz (2ch)
    Quantization:12 bit (32 kHz), 16 bit (48 kHz)
    Other Input/Output Connectors
    Digital Interface:DV Terminal (Compliant with IEEE1394, 4-pin)
    Wired Remote:AG-A11 (option)
    Operating Temperature:41oF – 104oF (5oC–40oC)
    Operating Humidity:35% – 80%
    Weight:5.5 lbs. (2.5 kg)
    Dimensions:11
    1/4q(W)k31/4q(H)k89/16q(D) [280 (W)k81 (H)k216 (D) mm]
    Weight and dimensions shown are approximate.
    Specifications are subject to change without notice.Power Source:120 V AC 50 – 60 Hz
    Power Consumption:19 watts 
    						
    							PANASONIC BROADCAST & TELEVISION SYSTEMS COMPANY
    DIVISION OF MATSUSHITA ELECTRIC CORPORATION OF AMERICA
    Executive Office:
    3330 Cahuenga Blvd W., Los Angeles, CA 90068 (323) 436-3500
    EASTERN ZONE:
    One Panasonic Way 4E-7, Secaucus, NJ 07094 (201) 348-7621
    Southeast Region:
    1225 Northbrook Parkway, Ste 1-160, Suwanee, GA 30024 (770) 338-6835
    Central Region:
    1707 N Randall Road E1-C-1, Elgin, IL 60123 (847) 468-5200
    WESTERN ZONE:
    3330 Cahuenga Blvd W., Los Angeles, CA 90068 (323) 436-3500
    Government Marketing Department:
    52 West Gude Drive, Rockville, MD 20850 (301) 738-3840
    Broadcast PARTS INFORMATION & ORDERING:
    9:00 a.m. – 5:00 p.m. (EST) (800) 334-4881/24 Hr. Fax (800) 334-4880
    Emergency after hour parts orders (800) 334-4881
    TECHNICAL SUPPORT:
    Emergency 24 Hour Service (800) 222-0741
    Panasonic Canada Inc.
    5770 Ambler Drive, Mississauga, Ontario L4W 2T3 (905) 624-5010
    Panasonic de Mexico S.A. de C.V.
    Av angel Urraza Num. 1209 Col. de Valle 03100 Mexico, D.F. (52) 1 951 2127
    Panasonic Sales Company
    Division of Matsushita Electric of Puerto Rico Inc.
    San Gabriel Industrial Park, 65th Infantry Ave., Km. 9.5, Carolina, Puerto Rico 00630 (787) 750-4300 
    						
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