Panasonic Dmp Bd10 Operating Instructions

							21
RQT8745
Changing the unit’s settings
The settings remain intact even if you switch the unit to standby.
(Continued on the next page)
Setup menu operations

While stopped
Press [SETUP].
Press [,] to select the tab and press [].
Press [,] to select the menu and press [ENTER].
	Press [,] to select the option and press [ENTER].
pThere may be differences in 
operation methods. If this 
happens, follow the on-screen 
instructions for the operation.
To return to the previous 
screen
Press [RETURN].
To exit the screen
Press [SETUP].
Summary of settings
 Ta b sMenusOptions (Underlined items are the factory presets.)
SetupOff Timer
Select how long the unit remains on when it is not being used.p2 Hoursp6 HourspOff
Remote Control Code (➡ 11)pSet Code 1
pSet Code 2pSet Code 3
Multi-jog Setting
Select “Off” to turn the wheel operation off.pOn
pOff
Easy Setting
You can execute basic settings (On-screen Language, TV 
Aspect, Speaker setting).pYespNo
Restore Default Settings
This returns all values in the Setup menu and the On-screen 
menu, except for “DVD-Video Ratings” and “Age limit for BD-
Video viewing” to the default settings.pYespNo
DiscDVD-Video Ratings
Set a ratings level to 
limit DVD-Video play.Follow the on-screen 
instructions. Enter a 4-digit 
password with the numbered 
buttons when the password 
screen is shown. It will be the 
common password for both 
“DVD-Video Ratings” and “Age 
limit for BD-Video viewing”.
pDo not forget your password.p8 No Limit: All DVD-Video can be played.
p1 to 7: Prohibits play of DVD-Video with 
corresponding ratings recorded on them.
p0 Lock All: Prohibits play of all DVD-Video.
pUnlock PlayerpChange Password
pChange LevelpTemporary Unlock
Age limit for BD-
Video viewing
Set an age limit of 
BD-Video play.pNo Limit
: All BD-Video can be played.
p0 to 254 year(s): Prohibits play of BD-Video with 
corresponding ratings recorded on them.
pUnlock PlayerpChange Password
pChange age limit for viewingpTemporary Unlock
Play DVD-Audio in Video Mode
Select “Video Mode (Video On)” to play DVD-Video content 
on some DVD-Audio.pVideo Mode (Video On):The setting returns to “Audio Mode 
(Video Off)” when you change the 
disc or turn the unit off.
pAudio Mode (Video Off)
Mixed Disc–Audio & Pictures
When playing a CD-R/RW recorded with both MP3 and 
JPEG files, you can select which types of files you would 
like to give priority to. pMP3pPictures
Audio LanguageChoose the language for audio, 
subtitle and disc menus.
[BD-V][DVD-V]
pSome discs start in a certain 
language despite any changes you 
make here.
pWhen the selected language is not 
available on the disc, the default 
language is played. There are discs 
where you can only switch the 
language from the menu screen (➡
15).
pEnter a code (➡28) with the 
numbered buttons when you select 
“Other ____”.pEnglishpFrenchpSpanish
pOriginal: The original language of each disc will be selected.
pOther ____
Subtitle LanguagepAutomatic
:
If the language selected for “Audio Language” is not 
available, subtitles of that language will automatically appear 
if available on that disc.
pEnglishpFrenchpSpanishpOther ____
Menu LanguagepEnglish
pFrenchpSpanishpOther ____
Easy SettingRestore Default Settings
Setup SetupDiscVideoAudioDisplayConnection
6 Hours
HDMI
Off TimerSet Code 1Remote Control CodeOnMulti-jog Setting
Tabs Menus Options
NOTE
TIPS
Settings Changing the unit’s settings
Settings 
						

							22
RQT8745
 Ta b sMenusOptions (Underlined items are the factory presets.)
VideoStill Mode ( paused video ) [DVD-V]
Select the type of picture shown when you pause playback 
(➡29, Frames and fields).pAutomaticpField: Select if jittering occurs when “Automatic” is 
selected. (The picture is coarser.)
pFrame: Select if small text or fine patterns cannot be seen 
clearly when “Automatic” is selected. (The picture 
is clearer and finer.)
Seamless Play
Select the play mode between playlist chapter segments 
and partially deleted titles.pOn
: The chapters in playlists are played seamlessly. This 
does not work when there are several audio types 
included on the playlist. Additionally, the positioning 
of chapter segments may change slightly.
pOff: The points where chapters in playlists change are 
played accurately, but the picture may freeze for a 
moment.
Black Level Control
Select lighter or darker for adjusting the black level control to 
the desired setting for picture enhancement.pLighter
: When video is output from VIDEO OUT or S 
VIDEO OUT terminal.
pDarker: When video is output from COMPONENT VIDEO 
OUT terminal.
AudioDynamic Range Compression
[BD-V] [DVD-V](Dolby Digital and Dolby Digital Plus only)
Change the dynamic range (➡29, Glossary) for late night 
viewing.pOnpOff
Digital Audio Output
Change the settings when you have connected equipment through this unit’s digital audio out terminal (➡ 10).
pPress [ENTER] to show the following settings.
PCM Down Conversion
Select how to output audio with a sampling frequency of 
96 kHz or 88.2 kHz.
pSignals are converted to 48 kHz or 44.1 kHz despite the 
settings across if the signals have a sampling frequency of 
over 96 kHz or 88.2 kHz, or the disc has copy protection.
p[BD-V] Refer to “BD-Video Function Sound” (➡below).pOn: Signals are converted to 48 kHz or 44.1 kHz. (Choose 
when the connected equipment cannot process 
signals with sampling frequency of 96 kHz or 88.2 
kHz.)
pOff
: Signals are output as 96 kHz or 88.2 kHz. (Choose 
when the connected equipment can process signals 
with sampling frequency of 96 kHz or 88.2 kHz.)
Dolby DigitalSelect how to output the signal. If 
“Bitstream” is selected, the 
bitstream is output from the unit and 
the connected equipment decodes 
the signal.
If “PCM” is selected, this unit 
decodes the signal and output it as 
2 channel from DIGITAL AUDIO 
OUT terminal.
[Note]
Not making the proper settings may 
result in noise, or some trouble for 
digital recording.pBitstream
: When connecting to equipment displaying the 
Dolby Digital logo.
pPCM: When connecting to equipment not displaying 
the Dolby Digital logo.
Dolby Digital PluspBitstream: The bitstream signal of Dolby Digital is output.
pPCM
: Dolby Digital Plus PCM sound is output in 2 
channels.
DTSpBitstream
: When connecting to equipment displaying the 
DTS logo.
pPCM: When connecting to equipment not displaying 
the DTS logo.
BD-Video Function Sound [BD-V]
This will set the operation sounds you hear from the menu, etc. 
while playing a BD-Video disc. Please note that if you have 
selected “Bitstream” digital audio output (➡ above), these 
sounds will not be heard even if this is set to “On”.pOn
pOff
[Note]:When “On” is selected, sampling frequency is 
converted to 48kHz. Sound is output at higher than 
48kHz sampling frequency only when both this item and 
“PCM Down Conversion” are set to “Off”.
DisplayStatus Messages
Choose whether to show status messages automatically.pAutomaticpOff
On-screen Language
Choose the language for these menus and on-screen 
messages.pEnglish
pEspañolpFrançais
FL Display
Changes the brightness of the unit’s display.pBright
pDim:  The display is dimmed and the illumination lamp 
is turned off.
pAutomatic:  The display is dimmed and the illumination lamp 
is turned off during playback, and reappears if 
a button is pressed. 
LicenseInformation about the software used by this unit is displayed. 
ConnectionTV Aspect
Set to match the type of television connected.Regular aspect television (4:3)
p4:3 Pan & Scan: Video recorded for a widescreen is played 
as Pan & Scan (unless prohibited by the 
producer of the disc). When playing BD-
Video, video is output as “4:3 Letterbox”.
p4:3 Letterbox: 
Video recorded for a widescreen is played in 
the letterbox style.
Widescreen television(16:9)
p16:9:  Video recorded for 4:3 aspect screen is 
displayed as a 4:3 ratio image in the center 
of the screen.
p16:9 Full:  Video recorded for 4:3 aspect screen is 
displayed as a horizontally stretched 16:9 
image.
Component Video Resolution
This sets the video output resolution when using the 
component video terminal. p480i
p480p
p720pp1080i
Speaker
You can set the unit to output the best possible sound for your 
speakers. Select “2 Channel” if the speaker settings can be 
set on the connected equipment.pMulti-channel
: When using three or more speakers with 
equipment that cannot set the speaker 
settings.
You can adjust the settings for speaker size, 
presence, channel balance and audio-delay 
(➡23).
p2 Channel: When using two speakers.
pAttenuator: When audio is output from 2ch or 7.1ch 
AUDIO OUT terminals and sound is distorted.
pOnpOff
Settings Changing the unit’s settings 
						

							23
RQT8745
When connecting to an amplifier/receiver to enjoy multi-channel surround sound, use the following settings on this unit if they cannot be set on 
the amplifier/receiver.
Speaker presence and size ()Press [,,,] to select the speaker icon () and press 
[ENTER].
Press [,] to select the setting and press [ENTER].
Icon examples: 
Surround speaker (LS)
p
Large: Select when the 
speaker supports 
low-frequency (under 
100 Hz) reproduction.
p
Small: Select when the speaker does not support low-frequency 
reproduction.
In order to make an ideal listening environment, settings of speaker 
sizes may be automatically adjusted. 
For example, if the subwoofer is set to “No”, the front speakers will 
automatically be set to “Large”. (In this case, we recommend 
connecting a speaker that can reproduce bass below 100 Hz.)
Delay time ()(Effective when playing multi-channel audio)
(Center, surround and surround back speakers only)
For optimum listening with 7.1/5.1-channel sound, all the speakers, 
except for the subwoofer, should be the same distance from the 
seating position.
If you have to place the center, surround and surround back speakers 
closer to the seating position, adjust the delay time to make up for the 
difference.
If either distance or	is less than , find the difference in the 
relevant table and change to the recommended setting.
Press [,,,] to select the delay time box () and press 
[ENTER].
Press [,] to select the setting and press [ENTER].
Channel balance ()(Effective when playing multi-channel audio)
This does not work when connected with HDMI terminals and “HDMI 
Audio Output” (
➜above, “HDMI” tab) is set to “On”.
Select “Test” and press [ENTER].
A test signal is output.
Front (L)(Center(Front (R)(Surround (RS)

Surround (LS)(Surround Back(LB) (Surround Back (RB)
While listening to the test signal, press [] to adjust the volume 
of each speaker
Front speakers: 0.0 to U6.0 dB
Except for front speakers: 0.0 to U12.0 dB
Press [ENTER].
.The test signal stops.
pNo signal is output for the subwoofer. To adjust its volume, play 
something, then return to this screen to adjust to suit your taste.
To finish the speaker setting
Press [] to select “Complete” and press [ENTER].
 Ta b sMenusOptions (Underlined items are the factory presets.)
HDMIHDMI Video Mode
Select “On” when video is output from HDMI AV OUT 
terminal.pOn:[Note]:Video from COMPONENT VIDEO OUT 
terminal is output as “480i” if this is selected.
pOff
HDMI Resolution
You can only select settings compatible with the connected 
equipment. This setting normally does not need to be 
changed. However if you are concerned about output picture 
quality, it may be improved by changing the setting.
Still pictures play at a resolution equivalent to 480p 
regardless of the settings.pAuto
: Automatically selects the output resolution 
best suited to the connected television 
(1080p, 1080i, 720p or 480p).
p480p
p720p
p1080i
p1080p
HDMI RGB Output Range
Effective when connected to a device that only supports RGB 
output. pStandard
:pEnhanced:  When the black and white images are not 
distinct.
HDMI Audio Output
This setting selects whether or not to output audio from HDMI.
[Note]:If “On” is selected, audio output from the 7.1ch AUDIO 
OUT terminal will match the number of channels on the 
equipment connected with HDMI.pOn
:pOff: When the TV is connected to this unit with an 
HDMI cable, and you are connected to an 
amplifier/receiver that does not support HDMI.
Ctrl with HDMIpOn
:When “On” is selected, you can operate other 
EZ Sync HDAVI control compatible devices (➡18).
pOff:
Changing the speaker setting to suit your speakers
ms
ms L
CompleteTe s t
LSR
SW
RS dB
dB
dB
dB
dB dB
dB dB
ms
LB RB0.0 0.0 0.0
0.0 0.0
0.0
0.0
0.0
0.0 0.0 0.0C

 



Subwoofer Front (R)
Center Front (L)
Complete
 (LS)Surround
 (RS)Surround back Test
 (RB)  (LB)
LSLS
No Large Small

 
L
LS
R
SW
C
RS
C
RSLS


L
LB
R
RS
SW
C
RB
C
RB
RSLS
LB

LS
Approximate room dimensions
Circle of constant primary listening distance
: Actual speaker position
: Ideal speaker position: Primary listening 
distance 5.1ch speaker connection
7.1ch speaker connection

Center speaker
DifferenceSetting
Approx. 34 cm (11e10 feet)1.0 ms
Approx. 68 cm (21e5feet)2.0 ms
Approx. 102 cm (33e10 feet)3.0 ms
Approx. 136 cm (42e5feet)4.0 ms
Approx. 170 cm (51e2feet)5.0 ms
	
Surround/Surround back speakers
DifferenceSetting
Approx. 170 cm (51e2feet)5.0 ms
Approx. 340 cm (11 feet)10.0 ms
Approx. 510 cm (161e2feet)15.0 ms
Settings Changing the unit’s settings
Settings 
						

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RQT8745
Frequently asked questions
Refer to the following items if you have any doubts about unit operations.
SetupPage
Disc
Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the 
chart do not solve the problem, refer to “Customer Services Directory” on page 30 if you reside in the U.S.A., or refer to “Product information” on 
page 28 if you reside in Canada.
The following do not indicate a problem with this unit:
pRegular disc rotating sounds.
pImage disturbance during search.
To reset this unitPage
Power
What do I need to play multi channel 
surround sound?pConnect to...
–an amplifier/receiver compatible with HDMI.
–an amplifier/receiver with 7.1ch/5.1ch AUDIO IN.
–an amplifier/receiver with a built-in (Dolby Digital or DTS) decoder.9, 10
Are headphones and speakers 
directly connected to the unit?pYou cannot directly connect them to the unit. Connect through the amplifier/receiver, 
etc.9, 10
Is my television progressive output 
compatible?pAll Panasonic televisions that have 480p input terminals are compatible. Consult the 
manufacturer if you have another brand of television.—
My television has S VIDEO IN 
terminal, COMPONENT VIDEO IN 
terminals and HDMI IN terminal. 
Which should I connect with?pThe different levels of picture quality input are listed below in order from highest to 
lowest.
HDMI IN COMPONENT VIDEO IN S VIDEO IN VIDEO IN. However, it will take 
longer for the picture output to start up when this unit is connected with the HDMI IN 
terminal.—
Can I play BD-Video, DVD-Video, 
DVD-Audio and Video CDs bought 
in another country?pYou can play them if the video standard is NTSC, however, you cannot play:
–BD-Video discs that do not include region “A”.
–DVD-Video discs that do not include region “1” or “ALL”. 
Refer to the disc’s jacket for more information.Cover
Cover
Can BD-Video/DVD-Video that does 
not have a region code/number be 
played?pThe region management information for BD-Video/DVD-Video indicates that the disc 
conforms to industry standards. You cannot play discs that do not conform to industry 
standards or do not have a region code or number.—
Please tell me about disc 
compatibility with this unit.pThis unit plays BD-Video, DVD-Video, DVD-Audio, Video CD, CD, DVD-RAM (DVD 
Video Recording format/JPEG), DVD-R/RW (DVD-Video format and DVD Video 
Recording format), DVD-R DL (DVD-Video format and DVD Video Recording format), 
+R, +RW and +R DL.
pThis unit also plays CD-R/CD-RW discs which have been recorded in one of the 
following standards: CD-DA, Video CD, MP3 and still pictures (JPEG). Close the 
session after recording.
pYou cannot write to a disc with this unit.4
4
—
To return to the factory preset 
(No setting)pReset the unit as follows:
1 Press [¦/I POWER] on the unit to turn off the unit.
2 Press and hold [/], [
OPEN/CLOSE] and [w] on the unit at the same time until 
“HELLO” appears on the display. 
3 Wait until “TEST” appears next.
4 Press [¦/I POWER] on the unit to turn off the unit.
5 Disconnect the AC power supply cord.Wait one minute, then reconnect it.
—
To return all settings other than 
the ratings level to the factory 
presetpSelect “Yes” in “Restore Default Settings” in the Setup menu.
This returns all values in the Setup menus and On-screen menu, except for the ratings level, 
to the default settings.21
To restore the unit if it freezes 
due to one of the safety 
devices being activatedpPress and hold [¦/I POWER] on the main unit for 10 seconds. (The settings remain 
unchanged.)—
No power. pInsert the AC power supply cord securely into a known active AC outlet.8, 9
The unit switches to standby 
mode.pThis is a power saving feature. It can be changed if desired using “Off Timer” in the Setup menu.
pOne of the unit’s safety devices is activated. Press [¦/I POWER] on the main unit to turn the 
unit on.21
—
Reference Frequently asked questions / Troubleshooting guide 
						

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RQT8745
OperationPage
Displays
TV screen and video
Cannot operate the television.pChange the manufacturer code. Some televisions cannot be operated even if you change 
the code.
pIt may be necessary to set the manufacturer code again after changing the batteries.11
11
The remote control doesn’t 
work properly.pThe remote control and main unit are using different codes. Change the code on the remote 
control.
Press and hold [ENTER] and the indicated number button 
at the same time for more than 2 seconds.
pThe batteries are depleted. Replace them with new ones.
pYou are not pointing the remote control at the main unit’s remote control signal sensor 
during operation.
pColored glass may obstruct the signal reception/transmission.
pDon’t place the signal sensor in direct sunlight or in areas that may be subject to sunlight 
exposure.
pIt may be necessary to set the code on the remote control again after changing the 
batteries.11
7
7
—
—
11
The unit is on but cannot be 
operated.pSome operations may be prohibited by the disc.
pThe unit is hot (“U59” appears on the display). Wait for “U59” to disappear.
pOne of the unit’s safety devices may have been activated.
Reset the unit as follows:
1 Press [¦/I POWER] on the main unit to switch the unit to standby.
If the unit doesn’t switch to standby, press and hold [¦/I POWER] on the main unit for 
about 10 seconds. The unit is forcibly switched to standby.
Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it.
2 Press [¦/I POWER] on the main unit to switch it on. If the unit still cannot be operated, 
consult the dealer.
pCondensation has formed: Wait 1 to 2 hours for it to evaporate.—
—
—
—
Play fails to start even when 
[] (PLAY) is pressed.
Play starts but then stops 
immediately.pInsert the disc correctly with the label facing up.
pThe disc is dirty.
pYou tried to play a blank disc or unplayable disc on this unit.12
27
4, 5
Cannot eject disc.pThe unit may have a problem. While the unit is off, press and hold [] and [/] on the 
main unit at the same time for about 5 seconds. Remove the disc and consult the dealer.—
Startup is slow.
When the unit is turned on, 
audio and video output takes a 
long time. pStartup takes time in the following situations.
–Immediately after a power failure or the AC power supply cord is connected.
–When the unit is connected with an HDMI cable.—
Takes time to read DVD-RAM.pIt may take time to read a disc if it is being used for the first time in this unit or it has not been 
used for a long time.—
The display is dim.pChange “FL Display” in the Setup menu.22
The elapsed time displayed is 
actually less than the playtime.pThe displayed play time is converted from the number of frames at 29.97 frames (equal to 
0.999 seconds) to one second. There will be a slight difference between the time displayed 
and the actual elapsed time (e.g., actual one-hour elapsed time may display as 
approximately 59 minutes 56 seconds). —
The images from this unit do 
not appear on the television.
Picture is distorted.pMake sure that the television is connected to the VIDEO OUT terminal, S VIDEO OUT 
terminal, COMPONENT VIDEO OUT terminals or HDMI AV OUT terminal on this unit.
pMake sure that the television’s input setting (e.g., VIDEO 1) is correct.
pProgressive output is set to on but the connected television is not progressive compatible. 
While stopped, press and hold [w] and [] (PLAY) on the main unit at the same time for 
more than 5 seconds to cancel this setting. The setting will change to interlace.8, 9
—
—
Video is not output in high 
definition.pHigh definition video cannot be output through the VIDEO OUT or S VIDEO OUT terminals.
pDepending on the BD-Video, output from the COMPONENT VIDEO OUT terminals may be 
restricted to 480p. —
—
Status messages do not appear.pSelect “Automatic” in “Status Messages” in the Setup menu.22
The 4:3 aspect ratio picture 
expands left and right.
Screen size is wrong.pUse the television to change the aspect. Refer to your television’s operating instructions.
pIf connecting with a component video cable, set “Progressive” to “Off” in the Video menu. If 
this doesn’t help or you cannot set it to “Off”, then set the “TV Aspect” to “4:3 Pan & Scan” in 
the Setup menu. —
20, 22
There is a lot of after-image 
when playing video.pTurn “3D-NR”,“Integrated DNR” or “DNR” off if it is on.14, 20
When playing DVD-Video using 
progressive output, one part of 
the picture momentarily 
appears to be doubled up.pSet “Progressive” in the Video menu to “Off”. This problem is caused by the editing method 
or material used on DVD-Video, but should be corrected if you use interlace output.20
There is no apparent change in 
picture quality when adjusted 
with the Video menu in the On-
screen menu.pThe effect is less perceivable with some types of video.—
DR
Reference Troubleshooting guide
Reference 
						

							26
RQT8745
SoundPage
HDMI connections
Other difficulties with playback
No sound.
Low volume.
Distorted sound.
Cannot hear the desired audio 
type.pCheck the connections and the “Digital Audio Output” settings. Check the input mode on 
the amplifier/receiver if you have connected one.
pPress [AUDIO] to select the audio. 
pTurn off V. Surround Sound in the following cases.
–When using discs that do not have surround sound effects such as Karaoke discs.
–When playing bilingual broadcast programs.
p[DVD-A] The disc may have restrictions on the method of audio output. With some multi-
channel discs, unless the number of connected speakers is the same as the disc’s channel 
specification, audio will not be output properly. Refer to the disc’s jacket for more 
information. 
pSet “Attenuator” in “Connection” tab to “On” if it causes distortion with AUDIO OUT 
connections. 
pMatch the speaker settings with the connected equipment. Change multi channel speaker 
settings by selecting “Multi-channel” in “Speaker” of “Connection” tab.
pThe sound effects will not work when the bitstream signal is output from the HDMI AV OUT 
terminal or the DIGITAL AUDIO OUT terminal. 
pIf the audio track of the disc was recorded with Dolby TrueHD, it will be output as Dolby 
Digital audio.
pIf the audio track of the disc was recorded with Dolby Digital Plus or Dolby True HD, Dolby 
Digital audio will be output from the DIGITAL AUDIO OUT terminal.
pIf the audio track of the disc was recorded with DTS-HD, it will be output as DTS audio.
8–10,22
13
20
—
22
22
—
—
—
—
Cannot switch audio.pThere are discs for which audio cannot be changed because of how the disc was created.
pWhen connecting an amplifier/receiver using a coaxial cable, optical digital audio cable or 
an HDMI cable, you cannot switch the audio if “Dolby Digital” is set to “Bitstream”. Set 
“Dolby Digital” to “PCM” or connect using audio cables.—
9, 10, 22
The images from this unit do 
not appear on the television.
Picture is distorted.pTo output video from a device connected with an HDMI cable, set “HDMI Video Mode” to 
“On” in the Setup menu.
pPicture may not be seen when more than 4 devices are connected with HDMI cables. 
Reduce the number of connected devices.23
—
The 4:3 aspect ratio picture 
expands left and right.
Screen size is wrong.pChange “TV Aspect” type to “16:9”.22
When playing DVD-Video using 
progressive output, one part of 
the picture momentarily 
appears to be doubled up.pWhen you use the HDMI AV OUT terminal for video output, follow the steps below for setting.
1 Connect this unit to the TV with any cable except the HDMI cable
2 Set “HDMI Video Mode” to “Off” in the Setup menu 23
No sound.
Low volume.
Distorted sound.
Cannot hear the desired audio 
type.p[DVD-A] The disc may have a restriction on the method of audio output.
This unit cannot playback multi-channel discs that prevent down-mixing unless the unit is 
connected with an HDMI cable to an amplifier/receiver supporting the HDCP. Refer to the 
disc jacket for more information. 
pAudio may not be heard when more than 4 devices are connected with HDMI cables.
Reduce the number of connected devices.
pThe sound effects will not work when the bitstream signal is output from the HDMI AV OUT 
terminal or the DIGITAL AUDIO OUT terminal. 
pTo output audio from a device connected with an HDMI cable, set “HDMI Audio Output” to 
“On” in the Setup menu.
pIf the unit is connected to a television with an HDMI cable and the audio from the 7.1ch 
AUDIO OUT terminal is output as two channels only, set “HDMI Audio Output” to “Off” in the 
Setup menu.
pIf the sound is distorted when the unit is connected to an amplifier/receiver with the HDMI 
cable, adjust the settings in “Speaker” in the Setup menu to match the connection.
pDepending on the connected equipment, the sound may be distorted if this unit is 
connected with an HDMI cable.
pThe sound effects will not work when the bitstream signal is output from the HDMI AV OUT 
terminal. —
—
—
23
23
22
—
—
Cannot switch audio.pWhen connecting an amplifier/receiver using a coaxial cable, optical digital audio cable or 
an HDMI cable, you cannot switch the audio if “Dolby Digital” is set to “Bitstream”. Set 
“Dolby Digital” to “PCM” or connect using audio cables.9, 10, 22
Audio and video momentarily 
pause.pThis occurs between playlist chapters.—
DVD-Video is not played.pYou have set a ratings level to limit DVD-Video play. Change this setting.21
BD-Video is not played.pYou have set a ratings level to limit BD-Video play. Change this setting.
pSome BD-Video can only be output with HDMI.21
—
Alternative soundtrack and 
subtitles cannot be selected.pThe languages are not recorded on the disc.
pYou may not be able to use the On-screen menu to change the soundtrack and subtitles on 
some discs. Use the disc’s menus to make changes.—
15
No subtitles.pSubtitles are not recorded on the disc.
pTurn the subtitles on. Set “Subtitle” on the On-screen menu to “On”.
pWhen progressive output is on, closed captions cannot be displayed.—
19
—
The subtitles overlap closed 
captions recorded on discs.pClear the subtitles.19
Angle cannot be changed.pAngles can only be changed during scenes where different angles are recorded.—
The resume play function does 
not work.pMemorized positions are canceled when 
–press [w]several times.
–open the disc tray.
–[DVD-A] [CD] [VCD] [MP3]:turn off the power.—
Reference Troubleshooting guide 
						

							27
RQT8745
Messages
The following messages or service numbers appear on the television or unit’s display when something unusual is detected during startup and 
use.
On the televisionPage
On the unit’s display
aThe messages are alternately displayed.
Disc handling
Clean discs
Wipe with a damp cloth and then wipe dry.
Disc handling precautions
pDo not attach labels or stickers to discs (This may cause disc 
warping, rendering it unusable).
pDo not write on the label side with a ball-point pen or other writing 
instrument.
pDo not use record cleaning sprays, benzine, thinner, static 
electricity prevention liquids or any other solvent.
pDo not use scratch-proof protectors or covers.
pDo not use the following discs:
– Discs with exposed adhesive from removed stickers or labels 
(rented discs etc).
– Discs that are badly warped or cracked.
–Irregularly shaped discs, such as heart shapes.
Maintenance
Clean this unit with a soft, dry cloth
pNever use alcohol, paint thinner or benzine to clean this unit.
pBefore using chemically treated cloth, read the instructions that 
came with the cloth carefully.
pCleaning of the lens is generally not necessary.
pDo not use any lens cleaners as they may damage the unit. Cannot play.pYou inserted an incompatible disc (Discs recorded in PAL video, etc.).4, 5
Cannot display on this unit.pYou tried to play a non-compatible image. 5
Copyrighted material. Audio 
will not be output from HDMI.pShould you connect equipment that does not support HDCP the audio from the CPPM 
copy protected DVD-Audio cannot be output from HDMI AV OUT terminal. Connect the 
audio cable of the Audio/Video cable (Red, White), optical digital audio cable
 or coaxial 
cable to the corresponding terminals.8–10
No discpThe disc may be upside down.—
pThe operation is prohibited by the unit or disc.—
F99pThe unit fails to operate properly. Press [¦/I POWER] on the main unit to switch the unit to 
standby. Now press [¦/I POWER] on the main unit again to turn the unit on.—
HDMI ONLY
apSome BD-Video discs can only be output with HDMI.—
No PLAYpWhen there is a viewing restriction on a BD-Video or DVD-Video.21
No READpThe disc is dirty or badly scratched. The unit cannot play.—
PLEASE WAIT
apDisplayed when the unit is started and turned off. This is not a malfunction.
pThe unit is carrying out its recovery process. You cannot operate the unit while “PLEASE 
WAIT” is displayed.—
—
SET 
(“t” stands for a number.)pThe remote control and main unit are using different codes. Change the code on the 
remote control.
Press and hold [ENTER] and the indicated number button at the 
same time for more than 2 seconds.11
UNFORMAT
apYou inserted an unformatted DVD-RAM, DVD-RW, +RW, an unused +R, +R DL or DVD-
RW (DVD-Video format).—
UNSUPPORT
apYou have inserted a disc the unit cannot play.4, 5
U59pThe unit is hot.
The unit switches to standby for safety reasons. Wait for about 30 minutes until the 
message disappears.
Select a position with good ventilation when installing the unit. Do not block the cooling 
fan on the rear of the unit.—
U71pThe connected equipment is not HDMI compatible.—
U72
U73pThe HDMI connection acts unusually.
–The connected equipment is not HDMI compatible.
–Please use HDMI cables that have the HDMI logo (as shown on the cover).
–The HDMI cable is damaged.—
H
or FpThere is something unusual. (The service number displayed after H and F depends on the 
unit’s condition.)
pCheck the unit using the troubleshooting guide. If the service number does not 
disappear, do the following.
1. Disconnect the plug from the AC outlet, wait a few seconds, then reconnect it.
2. Press [¦/I POWER] to turn the power on. (The unit may be fixed.)
If the service number does not disappear despite doing the above, request service from 
the dealer. Inform the dealer of the service number when requesting service.—
24–26
DR
Reference Messages / Disc handling / Maintenance
Reference 
						

							28
RQT8745
Product Service
1. Damage requiring service— The unit should be serviced by 
qualified service personnel if:
(a)The AC power supply cord or AC adaptor has been 
damaged; or
(b)Objects or liquids have gotten into the unit; or
(c)The unit has been exposed to rain; or
(d)The unit does not operate normally or exhibits a marked 
change in performance; or
(e)The unit has been dropped or the cabinet damaged.
2. Servicing— Do not attempt to service the unit beyond that 
described in these operating instructions. Refer all other 
servicing to authorized servicing personnel.3. Replacement parts— When parts need replacing ensure the 
servicer uses parts specified by the manufacturer or parts that 
have the same characteristics as the original parts. 
Unauthorized substitutes may result in fire, electric shock, or 
other hazards.
4. Safety check— After repairs or service, ask the servicer to 
perform safety checks to confirm that the unit is in proper 
working condition.
For product information or assistance with product operation:
In the U.S.A., refer to “Customer Services Directory” on page 30.
In Canada, contact the Panasonic Canada Inc. Customer Care 
Centre at 1-800-561-5505, or visit the website (www.panasonic.ca), 
or an authorized Servicentre closest to you.
Specifications
Signal system: NTSC
Operating temperature range:K5 to K35QC (K41 to K95ZF)
Operating humidity range:10 to 80 % RH (no condensation)
Discs played [8 cm (3 \) or 12 cm (5 \)]:
BD (BD-Video)
DVD (DVD-Video, DVD-Audio)
DVD-RAM (DVD-VR, JPEG
a1, 2, 6)
DVD-R/RW (DVD-Video, DVD-VR)
KR/KRW (Video)
CD, CD-R/RW 
(CD-DA, Video CD, SVCD
a4, MP3a3, 5,JPEGa1, 3, 6)]
Video output:
Output level: 1 Vp-p (75 j)
Output connector: Pin jack (1 system)
S-video output:
Y output level: 1 Vp-p (75 j)
C output level:  0.286 Vp-p (75 j) at Burst
Output connector: S terminal (1 system)
Component video output: (1080i/720p/480p/480i)
Y output level: 1 Vp-p (75 j)
P
B output level: 0.7 Vp-p (75 j)
PR output level: 0.7 Vp-p (75 j)
Output connector:  Pin jack (Y: green, PB: blue, PR: red)
(1 system)
Audio output:
Output level: 2 Vrms (1 kHz, 0 dB)
Output connector: Pin jack
Number of connectors: 2 channel: 2 system
7.1 channel discrete output (7.1 channel): 1 system
Audio performance:
Frequency response:
pDVD (linear audio): 2 Hz to 22 kHz (48 kHz sampling)
2 Hz to 44 kHz (96 kHz sampling)
pDVD-Audio:  2 Hz to 88 kHz (192 kHz sampling)
pCD-Audio: 2 Hz to 20 kHz
S/N ratio: 125 dB
Dynamic range: 118 dB
Total harmonic distortion: 0.0012 %Digital audio output:
Optical digital output: Optical terminal
Coaxial digital output: Pin jack
HDMI AV output 
Output format:
pVideo: 1080p/1080i/720p/480p
pAudio: 192 kHz/96 kHz/48 kHz/44.1 kHz
Output Connector: Type A (19 pin)
Optical pick-up:System with 2 lenses
LASER Specification:
Wave length: 785 nm (CDs)/662 nm (DVDs)/405 nm (BDs)
Laser power:
No hazardous radiation is emitted with the safety protection
Power supply: AC 120 V, 60 Hz
Power consumption:42 W
Power consumption in standby mode
: less than 1 WDimensions (WMDMH)
Excluding the projecting parts:430 mmM331.6 mmM85 mm
(16 
15/16\M131/16\M33/8\)
Including the projecting parts:430 mmM338.3 mmM85 mm
(16
15/16\M133/8\M33/8\)
Mass:approx. 4.5 kg (9.9 lbs)
[Note]
Specifications are subject to change without notice. 
a1Picture resolution: between 34M34 and 6144M4096 pixels (sub 
sampling is 4:2:2 or 4:2:0)
a2The total combined maximum number of recognizable picture 
contents and folders: 3000 picture contents and 300 folders.
a3The total combined maximum number of recognizable audio and 
picture contents and folders: 999 audio and picture contents and 
99 folders.
a4Conforming to IEC62107a5Compatible compression rate: between 32 kbps and 320 kbps
Compatible sampling rate: 44.1 kHz, 48 kHz
a6MOTION JPEG is not supported.Product information
Language code listEnter the code with the numbered buttons.
Abkhazian: 6566
Afar: 6565
Afrikaans: 6570
Albanian: 8381
Ameharic: 6577
Arabic: 6582
Armenian: 7289
Assamese: 6583
Aymara: 6589
Azerbaijani: 6590
Bashkir: 6665
Basque: 6985
Bengali; Bangla:
6678
Bhutani: 6890
Bihari: 6672
Breton: 6682
Bulgarian: 6671
Burmese: 7789
Byelorussian: 6669
Cambodian: 7577Catalan: 6765
Chinese: 9072
Corsican: 6779
Croatian: 7282
Czech: 6783
Danish: 6865
Dutch: 7876
English: 6978
Esperanto: 6979
Estonian: 6984
Faroese: 7079
Fiji: 7074
Finnish: 7073
French: 7082
Frisian: 7089
Galician: 7176
Georgian: 7565
German: 6869
Greek: 6976
Greenlandic: 7576
Guarani: 7178Gujarati: 7185
Hausa: 7265
Hebrew: 7387
Hindi: 7273
Hungarian: 7285
Icelandic: 7383
Indonesian: 7378
Interlingua: 7365
Irish: 7165
Italian: 7384
Japanese: 7465
Javanese: 7487
Kannada: 7578
Kashmiri: 7583
Kazakh: 7575
Kirghiz: 7589
Korean: 7579
Kurdish: 7585
Laotian: 7679
Latin: 7665
Latvian, Lettish:7686Lingala: 7678
Lithuanian: 7684
Macedonian: 7775
Malagasy: 7771
Malay: 7783
Malayalam: 7776
Maltese: 7784
Maori: 7773
Marathi: 7782
Moldavian: 7779
Mongolian: 7778
Nauru: 7865
Nepali: 7869
Norwegian: 7879
Oriya: 7982
Pashto, Pushto: 8083
Persian: 7065
Polish: 8076
Portuguese: 8084
Punjabi: 8065
Quechua: 8185Rhaeto-Romance:
8277
Romanian: 8279
Russian: 8285
Samoan: 8377
Sanskrit: 8365
Scots Gaelic: 7168
Serbian: 8382
Serbo-Croatian:8372
Shona: 8378
Sindhi: 8368
Singhalese: 8373
Slovak: 8375
Slovenian: 8376
Somali: 8379
Spanish: 6983
Sundanese: 8385
Swahili: 8387
Swedish: 8386
Tagalog: 8476
Tajik: 8471Tamil: 8465
Tatar: 8484
Telugu: 8469
Thai: 8472
Tibetan: 6679
Tigrinya: 8473
Tonga: 8479
Turkish: 8482
Turkmen: 8475
Twi: 8487
Ukrainian: 8575
Urdu: 8582
Uzbek: 8590
Vietnamese: 8673
Volapük: 8679
Welsh: 6789
Wolof: 8779
Xhosa: 8872
Yiddish: 7473
Yoruba: 8979
Zulu: 9085
Reference  Product Service / Specifications 
						

							29
RQT8745
Glossary
BD-JSome BD-Video discs contain Java applications, and these 
applications are called BD-J. Depending on the BD-J application, 
you can enjoy various interactive features in addition to playing 
normal video.
BitstreamThis is the digital form of multi-channel audio data (e.g., 5.1 
channel) before it is decoded into its various channels.
CPPM (Content Protection for Prerecorded Media)A copy protection system used for DVD-Audio files. This unit 
supports CPPM.
DecoderA decoder restores the coded audio signals on DVDs to normal. 
This is called decoding.
Dolby DigitalThis is a method of coding digital signals developed by Dolby 
Laboratories. Apart from stereo (2-channel) audio, these signals 
can also be multi-channel audio. A large amount of audio 
information can be recorded on one disc using this method.
Dolby Digital PlusDolby Digital Plus was designed specifically for high definition 
content, offering surround sound support of up to 7.1 channels, 
higher bit rate performance, quicker data transfer speeds, and 
backwards compatibility with current home entertainment systems. 
Down-mixingThis is the process of remixing the multi-channel audio found on 
some discs into two channels. It is useful when you want to listen to 
the 5.1-channel audio recorded on DVDs through your television’s 
speakers. Some discs prohibit down-mixing and this unit can then 
only output the front two channels.
[DVD-A] Tracks that do not allow down-mixing will not play correctly 
on this unit except when connecting with an HDMI cable to an 
amplifier/receiver that meets HDMI standards (ver. 1.1 or later) and 
is CPPM compatible.
DTS (Digital Theater Systems)This surround system is used in many movie theaters. There is good 
separation between the channels, so realistic sound effects are 
possible.
Dynamic rangeDynamic range is the difference between the lowest level of sound 
that can be heard above the noise of the equipment and the highest 
level of sound before distortion occurs.
Dynamic range compression means reducing the gap between the 
loudest and softest sounds. This means you can listen at low 
volumes but still hear dialog clearly.
Film and videoDVD-Video are recorded using either film or video. This unit can 
determine which type has been used, then uses the most suitable 
method of progressive output.
Film: Recorded at 24 frames per second. (Recorded at 30 
frames per second as well). Generally appropriate for 
motion picture films.
Video: Recorded at 30 frames/60 fields per second. Generally 
appropriate for TV drama programs or animation.
FinalizeA process that makes play of a recorded CD-R, CD-RW, DVD-R, 
etc. possible on equipment that can play such media.
After finalizing, the disc becomes play-only and you can no longer 
record or edit.
Frames and fieldsFrames refer to the single images that constitute the video you see 
on your television. Each frame consists of two fields.
pA frame still shows two fields, so there may be some blurring, but 
picture quality is generally better.
pA field still shows less picture information so it may be rougher, 
but there is no blurring.
HDCP(High-Bandwidth Digital Content Protection)HDCP is a type of digital rights management developed for use with 
HDMI connections, etc. HDCP was developed to protect digital 
content and prevent unsecured transmissions by using a variety of 
methods such as encryption and authentication. 
HDMI (High-Definition Multimedia Interface)HDMI is a digital interface for consumer electronic products. Unlike 
conventional connections, it transmits uncompressed digital video 
and audio signals on a single cable. This unit supports high-
definition video output [720p (750p), 1080i (1125i), 1080p (1125p)] 
from HDMI AV OUT terminals. To enjoy high-definition video a high 
definition compatible television is required.
JPEG (Joint Photographic Experts Group)This is a system used for compressing/decoding color still pictures. 
If you select JPEG as the storage system on digital cameras, etc., 
the data will be compressed to 1/10–1/100 of its original size. The 
benefit of JPEG is less deterioration in picture quality considering 
the degree of compression.
LPCM (Linear PCM)These are uncompressed digital signals, similar to those found on 
CDs.
MP3 (MPEG Audio Layer 3)An audio compression method that compresses audio to 
approximately one tenth of its size without any considerable loss of 
audio quality. You can play MP3 you have recorded onto CD-R and 
CD-RW.
Pan&Scan/LetterboxIn general, DVD-Video are produced with the intention that they be 
viewed on a widescreen television (16:9 aspect ratio), so images 
often don’t fit regular (4:3 aspect ratio) televisions. Two styles of 
picture, “Pan & Scan” and “Letterbox”, deal with this problem.
Pan&Scan: The sides are cut off so the picture fills 
the screen.
Letterbox: Black bands appear at the top and 
bottom of the picture so the picture 
itself appears in an aspect ratio of 16:9.
Playback control (PBC)If a Video CD has playback control, you can select scenes and 
information with menus.
(This unit is compatible with version 2.0 and 1.1.) 
Progressive/InterlaceThe video signal standard of NTSC has 480 interlaced (i) scan lines, 
whereas progressive (p) scanning uses twice the number of scan 
lines, and this is referred to as 480p. Using progressive output, you 
can enjoy watching high resolution video recorded on disc, such as 
DVD-Video. Please note that your television must be capable of 
progressive output to enjoy progressive video.
Sampling frequencySampling is the process of converting the heights of sound wave 
(analog signal) samples taken at set periods into digits (digital 
encoding). Sampling frequency is the number of samples taken per 
second, so larger numbers mean more faithful reproduction of the 
original sound.
1080i (1125i)In one high definition image, 1080 (1125) alternating scan lines 
pass every 1/60th of a second to create an interlace image. 
Because 1080i (1125i) more than doubles current television 
broadcasts of 480i, the detail is much clearer and creates a more 
realistic and rich image.
1080p (1125p)In one high definition image, 1080 (1125) scan lines pass at the 
same time every 1/60th of a second to create a progressive image. 
Since progressive video does not alternate scan lines like interlace, 
there is a minimal amount of screen flicker. 
720p (750p)In one high definition image, 720 (750) scan lines pass at the same 
time every 1/60th of a second to create a progressive image. Since 
progressive video does not alternate scan lines like interlace, there 
is a minimal amount of screen flicker.  Frame Field Field
u
r
Reference  Glossary
Reference 
						

							30
RQT8745
Limited Warranty (ONLY FOR U.S.A. )
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, New Jersey 07094Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic BD/DVD Player Limited Warranty
Limited Warranty CoverageIf your product does not work properly because of a defect in materials or 
workmanship, Panasonic Consumer Electronics Company or Panasonic 
Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the 
length of the period indicated on the chart below, which starts with the 
date of original purchase (“Limited Warranty period”), at its option either 
(a) repair your product with new or refurbished parts, or (b) replace it with 
a new or a refurbished product. The decision to repair or replace will be 
made by the warrantor.
During the “Labor” Limited Warranty period there will be no charge 
for labor. During the “Parts” warranty period, there will be no charge 
for parts. You must mail-in your product during the warranty period. If 
non-rechargeable batteries are included, they are not warranted. 
This Limited Warranty only applies to products purchased and 
serviced in the United States or Puerto Rico. This Limited Warranty 
is extended only to the original purchaser and only covers product 
purchased as new. A purchase receipt or other proof of original 
purchase date is required for Limited Warranty service.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please 
ship the product to:
Panasonic Services Company
Customer Servicenter
Suite B
4900 George McVay Drive
McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. 
(787)-750-4300 or fax (787)-768-2910.
When shipping the unit carefully pack and send it prepaid, 
adequately insured and preferably in the original carton. Include a 
letter detailing the complaint and provide a day time phone and/or 
email address where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY 
PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in 
materials or workmanship, and DOES NOT COVER normal wear and 
tear or cosmetic damage. The Limited Warranty ALSO DOES NOT 
COVER damages which occurred in shipment, or failures which are 
caused by products not supplied by the warrantor, or failures which 
result from accidents, misuse, abuse, neglect, mishandling, 
misapplication, alteration, faulty installation, set-up adjustments, 
misadjustment of consumer controls, improper maintenance, power line 
surge, lightning damage, modification, or commercial use (such as 
hotel, office, restaurant, or other business), rental use of the product, or 
service by anyone other than a Factory Servicenter or other Authorized 
Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED 
UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS 
NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES 
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING 
OUT OF ANY BREACH OF THIS WARRANTY. 
(As examples, this 
excludes damages for lost time, cost of having someone remove or re-
install an installed unit if applicable, travel to and from the servicer, loss 
of or damage to media or images, data or other recorded content. The 
items listed are not exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE 
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE 
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or 
consequential damages, or limitations on how long an implied Limited 
Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also 
have other rights which vary from state to state. If a problem with this 
product develops during or after the Limited Warranty period, you may 
contact your dealer or Servicenter. If the problem is not handled to 
your satisfaction, then write to the warrantor’s Consumer Affairs 
Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS 
LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
F1104
Product or Part Name Parts Labor
BD/DVD Player One (1) Year Ninety (90) Days
Rechargeable Batteries
(in exchange for defective item)Ten (10) Days Not Applicable
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Cus-
tomer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupportor, contact us via the web at:http://www.panasonic.com/contactinfoYou may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:http://www.pasc.panasonic.comor, send your request by E-mail to:[email protected] may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY : 1-866-605-1277
Service in Puerto Rico
Panasonic Puerto Rico, Inc.Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985Phone (787)750-4300, Fax (787)768-2910
Reference  Limited Warranty