Panasonic Hd Wwe1.0 Operating Instructions

							
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HD Writer WE
Other
Troubleshooting
Display/playback
Symptom Corrective Action
Motion picture cannot be displayed. 
 
●You can only display motion pictures recorded using this unit or motion pictures recorded 
using this software.
 
●Motion pictures that have been edited using other equipment or software cannot be 
processed, even if they were originally recorded using this unit.
Can be displayed in Thumbnail mode 
but cannot be displayed in the Playback 
window. The supported maximum size is exceeded.
If still pictures have thumbnail pictures as Exif data, only their folders can be displayed.
There are 2 files with the same name. When 2 files are linked (associated files), they have the same name except for the extension.
If the association between the files is broken, for example because one of the file names has 
been changed, playback may be impossible on this unit.
[Error] is displayed for the thumbnail. If the [Error] thumbnail remains even after selecting [View] → [Refresh] on the menu, the cause 
could be one of the following:
 
●The video file does not exist.  
The file may have been moved or deleted by a different software program.  
If you click a thumbnail for which [Error] is displayed, an update confirmation message is 
displayed for the folder in which the selected video is saved.
 
●The registration folder does not exist.  
Check whether the folder exists, such as by using Windows® Explorer.
If a removable device such as an external HDD has been set as a registration folder , check 
that the device is connected properly, and then select [View] → [Refresh] from the menu.  
						

							
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Troubleshooting
Symptom Corrective Action
Videos do not play back properly.
 
●Close any other software that is running. 
●Update the device driver for the sound card or video card. 
●Videos played may have frame drops, color-dulling or a jerky effect depending on the 
[Windows Aero] functions of Windows Vista® or Windows® 7, the environment of the PC 
in use or the videos themselves. Also, there may be noise in the sound or videos may not 
be played back smoothly at the point where the resolution of the image and the sound are 
switched.
 
●Even in an environment that is fully capable of playing back high-quality , high-definition 
motion pictures, if [Windows Aero] is set in Windows Vista® or Windows® 7, high-definition 
motion pictures may not be played back smoothly.  
To cancel [Windows Aero]:
 
- In Windows® 7: From the start menu, click [Control Panel] → [Change the theme], and then select 
a theme from [Basic and High Contrast Themes].
 
- In Windows Vista
®: From the start menu, click [Control Panel] → [Customize colors] → [Open 
classic appearance properties for more color options], and in [Appearance Settings] → [Color 
scheme], select an option other than [Windows Aero].
 
●The frame rate may drop for playback if the processing performance of the computer is 
inadequate, preventing smooth playback.
When the check box for [Hardware 
acceleration] 
(→115)
 is selected, videos 
are not played back properly. Try updating the video card device driver. (For instructions on how to update the device driver, 
consult your PC or video card manufacturer.)
The check box for [Hardware 
acceleration] 
(→115)
 cannot be selected 
because the function is disabled. Your computer is not compatible with DXVA2.0. It might become compatible if you update the 
video card device driver.
(For details on DXVA2.0 compatibility and instructions on how to update the device driver, 
consult your PC or video card manufacturer.)
Voice is not audible.
 
●Windows Vista® / Windows® 7: From the start menu, select [Control Panel] → [Hardware and 
Sound] → [Sound] → [Speakers], and then click [Properties]. Confirm that [Use this device 
(enable)] is selected in [Device usage] on the [General] tab, or that [Speakers] and [Line 
input] are not muted on the [Levels] tab. 
 
●Windows® XP: Confirm that [Volume Control] and [Line input] are not muted in [Volume 
Control] window of the PC.
 
●Voice will not play back while the image is paused.  
						

							
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Troubleshooting
Symptom Corrective Action
A disc you have created cannot be 
played in other equipment.Discs created using this software are recorded as computer data and can only be used on 
computers.
Connection/Copy to PC
Symptom
Corrective Action
If other software is already running, this 
software does not start up automatically 
when the unit is connected.Other programs may prevent this software’s automatic start-up function from operating correctly 
when the unit is connected to the computer.
The unit is connected but is not 
displayed in the window, or recording is 
not possible. Click [Refresh]. The unit may be displayed by refreshing the drive information.
When a microSDHC memory card is 
inserted, the card is not displayed. microSDHC memory cards are only displayed when using a compatible reader/writer
.
Thumbnails are not correctly displayed 
on the copying window. 
 
●Thumbnails cannot be displayed for videos created using other equipment or software by 
manufacturers other than Panasonic.
 
●Motion pictures recorded with devices not compatible, or motion pictures created with other 
software cannot be displayed as a thumbnail, or “?” is displayed in the thumbnail and they 
cannot be played back.
Thumbnails are not displayed in the 
[Copy to PC] screen. If TMP is set to a drive other than the hard disk in the environment variable setting of the OS, 
specify a folder in the hard disk that the OS is installed on.  
						

							
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Troubleshooting
Editing
Symptom Corrective Action
Videos cannot be edited.Only video (motion pictures or still pictures) stored on the computer can be edited or copied to 
media. Copy video stored on other media to your computer before use.
Cannot perform motion picture editing 
correctly.
 
●Check the operating environment  (→8, 9) . If your PC environment doesn’t meet the 
recommended specification, this software may not operate correctly .
 
●Try updating the video card device driver. (For instructions on how to update the device 
driver, consult your PC or video card manufacturer.)
Recording
Symptom Corrective Action
An error message is displayed when I 
select the drive to record to.  
●Close any other software using the drive. 
●An error message may be displayed when media is replaced. Reselect the drive. 
●Other recording software may be interfering with the operation. In this case, uninstall the 
other recording software.
The video is distorted during copying 
and is not copied properly. Close this software and restart the PC.  
						

							
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Other
Troubleshooting
Symptom Corrective Action
Error occurs while data are being 
recorded.Consider the following as factors for this problem:
 
●The media is not supported. (For a list of supported media:  →11 ) 
●When recording on SD cards, the cards must be formatted with a file system compatible with 
this software.
   Format the microSD memory card and microSDHC memory card in this unit. T o 
format other types of SD cards, use compatible devices.
 
●There may be a compatibility problem between the drive and disc.    Use discs recommended for the drive. (With some discs, playback may not be 
possible even if recording is completed normally. Check playback after recording.)
 
●Recording may be affected by the state of the hard disk drive where the operating system is 
installed or the drive used for working space.
   Optimize the hard disk if necessary. From the Start menu, select [Computer]([My 
Computer]), right-click the hard disk icon and select [Properties] → [T ools] → 
[Defragment now...] → [Defragment disk] ([Properties] → [Tools] → [Defragment 
Now] → [Defragment]). However, do not optimize the hard disk while this software is 
running. 
 
●Other software may be running.   Exit other applications. Using other software at the same time may cause recording 
to fail, or it may damage discs. (In particular, do not use DVD or CD recording 
software or other recording or encoding software that requires a large amount of 
memory.)
 
●Other DVD writing software, packet writing software, or similar software that uses the optical 
drive may be installed, or an ASPI driver may be installed.
   Uninstall the other software and drivers and then reinstall this software.  
●Other software with features for reading UDF discs may be installed.    In this case, temporarily stop the software or uninstall it.  
						

							
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Other
Troubleshooting
Symptom Corrective Action
Error occurs while data are being 
recorded. (Continued)
 
●Multiple peripherals may be connected to the computer.    Disconnect SD card readers/writers and other USB devices and confirm that they 
function properly (particularly if you are using an external drive for recording).   
However, do not connect or disconnect these devices during recording.
 
●The unit, optical drives, hard disk drives, or SD card adapters may be connected via USB.   Use a different USB port (for example, a USB port on the back of the computer).  
●Operation may be affected by the firmware (a control program stored on the equipment) of 
your optical drive.
   Update the firmware of your computer or optical drive. (Firmware updates may be 
available on the manufacturer’s website.)
 
●Operation may be affected by CD recording functions provided by the operating system as a 
standard feature.
   Disable these functions. 
●Because some models cannot play back motion pictures from SD cards, an error message is 
displayed if you attempt to use this software to record on SD cards formatted by using these 
models.
Recording (SD card)
Symptom Corrective Action
Cannot format an SD card.It is not possible to format an SD card using this software. Format microSD memory cards or 
microSDHC memory cards in this unit. To format other types of SD cards, use computers or 
compatible devices.  
						

							
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Troubleshooting
Other
Other
Symptom Corrective Action
Cannot upload to YouTube/Facebook.Check whether the login information (email address, user name or password) is correct.
Check whether the computer is connected to the Internet.
Check whether resident software such as an antivirus or firewall is blocking access to 
YouTube/
Facebook.
Also check the corrective actions on the YouTube/Facebook website.
Cannot play a playlist that has been 
uploaded to YouTube. Confirm that the motion pictures included in the playlist are marked as [Public].
Cannot access the optical drive using 
Windows
® Explorer or other software.  Other software cannot access an optical drive currently in use by this software. Exit this 
software before accessing the optical drive.
If recording is started on a different date 
than when it is finished, which date is 
identified in “Recording date”? “Recording date” indicates the date a recording is started. 
A message appears indicating 
insufficient memory. An error message indicating insufficient memory may appear when handling large volumes 
of motion pictures or still pictures. Please increase the amount of available memory
. (In some 
cases, this problem may also be solved by increasing the amount of virtual memory .) For 
instructions on how to increase the amount of memory or virtual memory , please consult your 
PC’s manufacturer.
When working with a short movie story, 
an error message about inadequate 
specifications (capacity) is displayed. In order to be able to use the short movie story functions, your computer must have adequate 
specifications. Even if your computer was deemed to have adequate specifications for playback 
at the time of installation, those specifications may be inadequate for using the short movie 
story functions.
You want to change the motion of 
a short movie story effect (picture 
scrolling). (Make it slower or faster.)
Depending on the selected picture, the created short movie story may scroll too fast or too slow.The scrolling speed can be adjusted in the short movie story [Edit] mode. 1.    In [Edit] mode, select a fast-moving picture.
2.
   Select [Effect], then [Picture], and then click the [Adjustment] button to open the [Move 
settings] dialog box.
3.
   Shorten the length of the start point and the end point to make the motion slower . 
*
 
You can preview the picture using the playback button () in the [Move settings] dialog box.  
						

							
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Trademark and License Information
 ●Microsoft, Windows, Windows Vista, Windows Media, DirectX, DirectDraw and DirectSound are either registered trademarks or trademarks of 
Microsoft Corporation in the United States and/or other countries.
 ●IBM and PC/AT are registered trademarks of International Business Machines Corporation of the U.S. ●Intel, Pentium, Celeron and Intel Core are trademarks of Intel Corporation in the U.S. and/or other countries. ●SD Logo is a trademark of SD-3C, LLC.  ●SDHC Logo is a trademark of SD-3C, LLC.  ●SDXC Logo is a trademark of SD-3C, LLC.  ●Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation. ●LEADTOOLS 
Copyright© 1991-2005 LEAD Technologies, Inc.
 ●YouTube is a trademark of Google Inc. ●Facebook® is a registered trademark of Facebook, Inc. ●Other names of systems and products mentioned in these instructions are usually the registered trademarks or trademarks of the 
manufacturers who developed the system or product concerned.
 ●This product is licensed under the AVC patent portfolio license for the personal and non-commercial use of a consumer to (i) encode video in 
compliance with the AVC Standard (“AVC Video”) and/or (ii) decode AVC Video that was encoded by a consumer engaged in a personal and 
non-commercial activity and/or was obtained from a video provider licensed to provide  AVC Video.  
No license is granted or shall be implied for any other use.  
Additional information may be obtained from MPEG LA, LLC. 
See http://www.mpegla.com/.
VQT4Y27
MSC0284CD_E_YA  P1212KZ1122