Panasonic Integrated Telephone System Kx Ts840 Operating Instructions

							Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
Consulte “Guía Rápida en Español”, página 22.
For assistance, visit our website:
http://www.panasonic.com/help
 for 
customers in the USA or Puerto Rico.Please register your product: http://www.panasonic.com/prodregOperating Instructions
Model No. KX-TS840
Integrated Telephone System   
						

							Introduction
Accessory information .........................3
Important Information
For your safety ..
..................................4
Important safety instructions ...............4
For best performance ..........................4
Other information ................................4
Specifications ......................................5
Preparation
Controls ...............................................6
Connections .. ......................................7
Initial setting ........................................7
Making/Answering Calls
Making calls ........................................8
Answering calls .. .................................8
Useful features during a call .. .............9
One-Touch Dialer
One-touch dialer .. ............................. 11
Speed Dialer
Speed dialer .. .................................... 13
Special Programming
Call restriction ................................... 14
Changing the unit password .. ...........14
Useful Information
Optional headset ............................... 15
Desk mount setup ............................. 16
Wall mount setup .............................. 17
Troubleshooting .. .............................. 19
FCC and other information .. ..............20
Guía Rápida en Español
Guía rápida en español .. ...................22
Appendix
Customer services ............................ 25
Warranty (For United States and Puerto
Rico) .................................................. 26
Index
Index.................................................. 28
2 Table of Contents 
						

							For your future reference
We 
r
ecommend keeping a record of the following information to assist with any repair
under warranty.
Serial No. Date of purchase
(found on the bottom of the unit)
Name and address of dealer Accessory information
Supplied accessories
To 
o

rder replacement accessories, please contact your nearest Panasonic dealer for
sales information (page 25). No. Accessory item Quantity
A Handset
Orde

r no. : PQJXF1002Z (White)
                   PQJXF1001Z (Black) 1
B Handset cord
Orde

r no. : PQJA10152Z 1
C Telephone line cord
Orde

r no. : PQJA10075Z 1A B C
For assistance, please visit http://www.panasonic.com/help
3 IntroductionAttach your purchase receipt here.     
						

							For your safety
T
o
 prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product. WARNING
Installation
R
To

 prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Unplug this unit from power outlets if it
emits smoke, an abnormal smell or makes
unusual noise. These conditions can cause
fire or electric shock. Confirm that smoke
has stopped and contact the Panasonic
Call Center at 1-800-211-PANA
(1-800-211-7262). Operating safeguards
R
Do

 not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
R Do not excessively pull the corded handset
cord from the base unit. This may cause
the base unit to fall, resulting in injury. CAUTION
Installation and location
R
Ne

ver install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R This product is unable to make calls when
the call restriction feature is turned on (only
phone numbers stored in the unit as
emergency numbers can be called). Important safety
i
n

structions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS For best performance
Environment
R
Th

e product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R The product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0 °C (32 °F) or
greater than 40 °C (104 °F). Damp
basements should also be avoided. Routine care
R
Wi

pe the outer surface of the product
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder. Other information
Notice for product disposal, transfer, or
r
e

turn
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as one-touch
4 For assistance, please visit http://www.panasonic.com/helpImportant Information 
						

							dial, speed dial or caller list entries from the
m
em
ory before you dispose of, transfer, or
return the product. Information on Disposal in other Countries
ou
t

side the European Union These symbols are only valid in the European
Uni

on. If you wish to discard these items,
please contact your local authorities or dealer
and ask for the correct method of disposal. Specifications
R Po w

er source:
From telephone line
R Dimensions (H x W x D):
Approx. 93 mm x 172 mm x 220 mm R
Mass (Weight):
Approx. 567.5 g (1.25 lb.)
R Operating conditions:
0 °C – 40 °C (32 °F-104 °F), 20 % – 80 %
relative air humidity (dry)
Note:
R Design and specifications are subject to
change without notice.
R The illustrations in these instructions may
vary slightly from the actual product.
For assistance, please visit http://www.panasonic.com/help 5Important InformationCd   
						

							Controls
A
Headset jack (page 15) LMMUTE N (page 9)
B ME XIT N 
(page 11, 13) MMSP-PHONE N  (Speakerphone) (page
8, 9, 11, 12, 13)
M HEADSET N (page 15)
C
MH OLD/MODE N 
 (page 7, 9,
10, 14) NSTATUS indicator (SP-PHONE/Mute/
H
 old/Program/Headset) (page 7,
8, 9, 11, 12, 13, 14,
15)
D
MR EDIAL N 
(page 8)
E MP ROGRAM N 
 (page 7, 9,
10, 11, 12, 13, 14) OVOL.  (Volume)  MD N
 MC N (page 8,
15)
F MA UTO/LOWER N 
 (page 11, 12,
13) PME MERGENCY N 
 (page 11, 14)
G MP AUSE N 
(page 8, 11, 13) QOne-touch dial buttons (page 11)
H RINGER indicator (page 8) RRINGER selector (page 9)
I Dial key buttons/Memory station
nu

mbers (page 13) S
Desk mount/Wall mount adaptor
(p
age 16, 17)
R The adaptor is a removable
attachment for desk stand or wall
mounting use.
J
MG N (TONE) (page 10)
K MF LASH N 
(page 9, 10)
6 For assistance, please visit http://www.panasonic.com/helpPreparation1
MUT
ESP-PHON
E
HEA
DSETEMERGENCYFLASH
ABCDEFJKLGHIMNOTUVOPERPQRSWXYZ
1234567890
VOL.
TONE
HOLD/MODEDIAL LOCK/EXITREDIAL
PA U S E PROGRAMAUTO/LOWER
1219 18
17 161514
13 11 10
923 87 6
5 4  
						

							Connections
C o
nnect the handset cord ( A) to the handset and the unit. Connect the telephone
line cord until it clicks into the unit and telephone line jack ( B). After line connection,
lift the handset to check for a dial tone. R
Use only a Panasonic handset for KX-TS840.
R U

se only the supplied telephone line cord. Using another telephone line cord may
not allow the unit to work properly.
*DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service. Initial setting
Dialing mode
I f

 you cannot make calls, change this
setting according to your telephone line
service.
The default setting is TONE.
TONE: For tone dial service.
PULSE: For rotary/pulse dial service.
1 Lift the handset.
2 MPROGRAM N
R Status indicator light will start
double flashing at an interval.
3 MHOLD/MODE N ®  M 3 N
4 To select TONE, press  M1 N.
or To select PULSE, press 
M2 N.
5 MP R

OGRAM N
R A long beep sounds.
R Status indicator light will turn OFF.
6 When finished, hang up.
For assistance, please visit http://www.panasonic.com/help 7 PreparationDSL/ADSL filter* To single-line telephone 
jack (RJ11C)1
2  
						

							Making calls
1 Li
ft the handset and dial the phone
number.
2 When you finish talking, place the
handset on the cradle. Using the speakerphone
1
MS P

-PHONE N
R Status indicator light will turn ON.
2 Dial a phone number.
RSpeak alternately with the other
party.
R If you have misdialed, press
MSP-PHONE N and start again
from step 1.
3 When you finish talking, press
MSP-PHONE N.
R Status indicator light will turn OFF.
Note:
R For best performance, use the
speakerphone in a quiet environment.
If necessary, adjust the speaker
volume.
R You can switch to the handset by
lifting it up. To switch back to the
speakerphone, press  MSP-PHONE N
and place the handset on the cradle. Adjusting the handset or the speaker
v
o

lume
Press  VOL.MD N or  VOL. MC N repeatedly
while talking.
R After hanging up, the volume level will
be saved. To redial the last number dialed (32
d
i

gits max.)
1 Lift the handset or press
MSP-PHONE N.
R Status indicator light will turn ON
after pressing  MSP-PHONE N. 2
MR EDIAL
N
R R

edial will dial the last number
you dialed manually.
3 When you finish talking, place the
handset on the cradle or press
MSP-PHONE N.
R Status indicator light will turn OFF
after pressing  MSP-PHONE N. Pause (for PBX/long distance service
u s

ers)
A pause is sometimes required when
making calls using a PBX or long
distance service.
Example: If you need to dial the line
access number 9 when making outside
calls with a PBX:
1 Lift the handset or press
MSP-PHONE N.
R Status indicator light will turn ON
after pressing  MSP-PHONE N.
2 M9 N ®  M PAUSE N
3 Dial the phone number.
Note:
R A 3.5 second pause is inserted each
time  MPAUSE N is pressed. Repeat as
needed to create longer pauses. Answering calls
W h

en a call is being received, the unit
rings and the ringer indicator flashes
quickly. You can answer the call by
simply lifting the handset. Using the speakerphone
1
MS P

-PHONE N
R Status indicator light will turn ON.
2 When you finish talking, press
MSP-PHONE N.
R Status indicator light will turn OFF.
8 For assistance, please visit http://www.panasonic.com/helpMaking/Answering Calls 
						

							Note:
R
Th
e ringer indicator will flash when
– a telephone number is dialed using another phone which is in PULSE
mode, or
– someone picks up or hangs up another phone connected to the
same phone line.
This is normal. Adjusting the unit ringer volume
Y
o

u can select the ringer volume to
HIGH, LOW or OFF. The default setting
is HIGH. Useful features during
a
 

call Hold
T h

is feature allows you to put an outside
call on hold.
1 Press  MHOLD/MODE N during an
outside call.
R If using the handset, you can
place it on the cradle.
R Status indicator light will start
flashing slowly.
R During the hold, both party will
hear music. 2
To release hold, lift the handset if
t
 he handset is on the cradle.
OR
Press  MHOLD/MODE N if the handset
is off the cradle.
OR
Press  MSP-PHONE N if using the
speakerphone.
Note:
R If another phone is connected to the
same line, you can also take the call
by lifting the handset. To turn the music on/off
1
Li

ft the handset.
2 MPROGRAM N
R Status indicator light will start
double flashing at an interval.
3 MHOLD/MODE N ®  M 4 N
4 To select ON, press  M1 N.
or
To select OFF, press  M2 N.
5 MPROGRAM N
R A long beep sounds.
R Status indicator light will turn OFF.
6 When finished, hang up. Mute
W h

ile mute is turned on, you can hear
the other party, but the other party
cannot hear you.
1 During an outside call, press
MMUTE N.
R Status indicator light will start
flashing quickly.
2 To return to the conversation, press
MMUTE N.
R Status indicator light will stop
flashing. Flash
M F L

ASH N allows you to use the special
features of your host PBX such as
For assistance, please visit http://www.panasonic.com/help 9Making/Answering CallsOFF HIGH
RINGERLOW OFF HIGH
RINGERLOW OFF HIGH
RINGERLOW OFF HIGH
RINGERLOW OFF HIGH
RINGERLOW OFF HIGH
RINGERLOW OFF HIGH
RINGERLOW OFF HIGH
RINGERLOW OFF HIGH
RINGERLOW OFF HIGH
RINGERLOW  
						

							transferring an extension call, or
a
c
cessing optional telephone services. Flash time
T h

e flash time depends on your
telephone exchange or host PBX. The
default setting is 600ms.
1 Lift the handset.
2 MPROGRAM N
R Status indicator light will start
double flashing at an interval.
3 MHOLD/MODE N ®  M 2 N
4 Press  M0 N to  M9 N or  MG N to select the
desired setting.
M1 N:
8 0

ms M
2 N:
90 ms M
3 N:
10 0ms
M 4 N:
1 1

0ms M
5 N:
16 0ms M
6 N:
20 0ms
M 7 N:
2 5

0ms M
8 N:
30 0ms M
9 N:
40 0ms
M G N:
6 0

0ms M
0 N:
70 0ms 5
MP ROGRAM N
R A

 long beep sounds.
R Status indicator light will turn OFF.
6 When finished, hang up. For call waiting service users
T
o

 use call waiting, you must first
subscribe to the call waiting service of
your service provider/telephone
company. This feature allows you to
receive calls while you are already
talking on the phone. If you receive a
call while on the phone, you will hear a
call waiting tone.
1 Press  MFLASH N to answer the 2nd
call.
2 To switch between calls, press
MFLASH N. Note:
R
Pl

ease contact your service provider/
telephone company for details and
availability of this service in your area. Temporary tone dialing (for
r o

tary/pulse service users)
You can temporarily switch the dialing
mode to tone when you need to access
touch-tone services (for example,
answering services, telephone banking
services, etc.). Press  MG N (TONE)
before entering access numbers which
require tone dialing.
10 For assistance, please visit http://www.panasonic.com/helpMaking/Answering Calls