Panasonic Kx Fl421 Operating Instruction Manual
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Please read these operating instructions before using the unit and save for future reference. This unit is compatible with Caller ID. Subscription to the appropriate service through your service provider/telephone company is required. Operating Instructions Compact Laser Fax Model No. KX-FL421 For hearing or speech impaired TTY users, TTY: 1-877-833-8855 For support: (for customers in the U.S.A. or Puerto Rico) — VISIT www.panasonic.com/help — E-MAIL www.panasonic.com/contactinfo Please register your product: http://www.panasonic.com/prodreg FL421-PNQX3022ZA-OI-en.PDF Page 1 Thursday, July 29, 2010 9:35 AM
2 Thank you for purchasing a Panasonic fax machine. Things you should keep a record of Attach your sales receipt here. For your future reference Caution: LThis product contains a CR Coin Cell Lithium Battery which contains Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate LThe Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) In order to program this information into your fax machine, you should complete the instructions on page 21 to page 24. LDo not rub or use an eraser on the printed side of recording paper, as the print may smear. Notice for product disposal, transfer, or return: LThis product can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you erase the information such as phonebook (or caller information) from the memory before you dispose of, transfer or return the product. Environment: LPanasonic’s strategic direction incorporates concern for the environment into all aspects of the product life cycle, from product development to energy saving designs; from greater product reusability to waste-conscious packaging practices. For U.S.A. only: Please visit www.panasonic.com/environmental for more information. ENERGY STAR: LAs an ENERGY STAR ® Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. Copyright: LThis material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Networks Co., Ltd. 2010 Date of purchase Serial number (found on the rear of the unit) Retailer’s/Dealer’s name and address Retailer’s/Dealer’s telephone number FL421-PNQX3022ZA-OI-en.book Page 2 Thursday, July 29, 2010 9:35 AM
Important Information 3 For assistance, please visit http://www.panasonic.com/help Impor tant Information 1For assistance, please visit http://www.panasonic.com/help Impor tant safety instructions For your safety To prevent severe injury and loss of life/property, read this section carefully before using the unit to ensure proper and safe operation of your unit. LThe following symbols are used to classify and describe the level of hazard and injury caused when the denotation is disregarded and improper use is performed. LThe following symbols are used to classify and describe the type of instructions to be observed.Power and ground connection Installation Denotes a potential hazard that could result in serious injury or death. Denotes hazards that could result in minor injury or damage to the unit. This type of symbol is used to alert users to a specific operating procedure that must not be performed. This type of symbol is used to alert users to a specific operating procedure that must be emphasized in order to operate the unit safely. Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your retailer/dealer or local power company. For safety purposes this unit is equipped with a grounded plug. If you do not have this type of outlet, please have one installed. Do not defeat this safety feature by tampering with the plug. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. Completely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. Regularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire. Unplug this unit from power outlets if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized service center. Never touch the plug with wet hands. There is a danger of electric shock. Place the unit securely on a stable, level surface. Serious damage and/or injury may result if the unit falls. To prevent the risk of fire or electrical shock, do not expose this product to rain or any type of moisture. FL421-PNQX3022ZA-OI-en.book Page 3 Thursday, July 29, 2010 9:35 AM
Important Information 4 For assistance, please visit http://www.panasonic.com/help Operating safeguardsMake sure that the unit is installed in a well ventilated room so as not to increase density of ozone in the air. Since ozone is heavier than air, it is recommended that air at floor level be ventilated. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided. Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit. To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltage or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used. Follow all warnings and instructions marked on this unit. Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use. Unplug this unit from power outlets and refer servicing to an authorized service center when any of the following conditions occur: LIf the power cord is damaged or frayed. LIf the unit has been exposed to rain or water, or liquid has been spilled into the unit. Do not use a microwave oven to speed up the drying process of any parts of the unit to avoid permanent damage. LIf the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center. LIf the unit has been dropped or physically damaged. LIf the unit exhibits a distinct change in performance. FL421-PNQX3022ZA-OI-en.book Page 4 Thursday, July 29, 2010 9:35 AM
Important Information 5 For assistance, please visit http://www.panasonic.com/help Installation and relocation Laser radiationLED light Fuser unit Note: LThe area near the recording paper exit (1) also gets warm. This is normal. Toner cartridge Be careful of the following when you handle the toner cartridge: After moving the unit from cold areas to warmer areas, wait approximately 30 minutes before connecting the unit to allow the unit to adjust to the ambient temperature. If the unit is connected too soon after a sudden climate change, condensation may form inside the unit, causing malfunction. Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. The printer of this unit utilizes a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. CLASS 1 LED PRODUCT When using the unit, do not look directly at the CIS’s LED light. Direct eye exposure can cause eye damage. CIS’s LED light properties LED radiation output : Max. 1 mW Wavelength : Green 520 nm typical Emission duration : Continuous During or immediately after printing, the fuser unit gets hot. This is normal. Do not touch the fuser unit. Fuser unit If you ingest any toner, drink several glasses of water to dilute your stomach contents, and seek immediate medical treatment. If any toner comes into contact with your eyes, flush them thoroughly with water, and seek medical treatment. 1 FL421-PNQX3022ZA-OI-en.book Page 5 Thursday, July 29, 2010 9:35 AM
Important Information 6 For assistance, please visit http://www.panasonic.com/help Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Do not use this unit near water, for example near a bathtub, wash bowl, kitchen sink, etc. 2. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 3. Do not use this unit to report a gas leak, when in the vicinity of the leak. SAVE THESE INSTRUCTIONS For best performance Toner cartridge and drum unit LWhen replacing the toner cartridge or drum unit, do not allow dust, water, or liquids to come in contact with the drum. This may affect print quality. LFor optimal performance, genuine Panasonic toner cartridges and drum units are recommended. We cannot be responsible for problems that may be caused by a non-Panasonic toner cartridge or drum unit: – Damage to the unit – Poor print quality – Improper operation Toner cartridge LDo not leave the toner cartridge out of the protection bag for a long time. It will decrease the toner life. Drum unit LRead the instructions on page 13 before you begin installation of the drum unit. After you have read them, open the drum unit protection bag. The drum unit contains a photosensitive drum. Exposing it to light may damage the drum. Once you have opened the protection bag: – Do not expose the drum unit to light for more than 5 minutes. – Do not touch or scratch the black drum surface. – Do not place the drum unit near dust or dirt, or in a high humidity area.– Do not expose the drum unit to direct sunlight. LTo extend the life of the drum unit, the unit should never be turned OFF immediately after printing. Leave the power turned ON for a minimum of 30 minutes after printing. Location LTo avoid malfunction, do not position the unit near appliances such as TVs or speakers which generate an intense magnetic field. Static electricity LTo prevent static electricity damage to the interface connectors or other electrical components inside the unit, touch a grounded metal surface before touching the components. Environment LKeep the unit away from electrical noise generating devices, such as fluorescent lamps and motors. LThe unit should be kept free from dust, high temperature and vibration. LThe unit should not be exposed to direct sunlight. LDo not place heavy objects on top of the unit. LWhen you leave the unit unused for a long period of time, unplug this unit from the power outlet. LThe unit should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 10 °C (50 °F) or greater than 32.5 °C (90.5 °F). Damp basements should also be avoided. LIn the printing process, heat is used to fuse toner onto the page. As a result, it is normal for the machine to produce an odor during and shortly after printing. Be sure to use this unit in an area with proper ventilation. LDo not cover slots or openings on the unit. Inspect the air circulation vents regularly and remove any dust build-up with a vacuum cleaner (1). Routine care LWipe the outer surface of the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder. If any toner comes into contact with your skin or clothing, wash the area thoroughly with cold water, then air dry. Do not use hot water or hair dryer. If there is skin irritation, seek immediate medical treatment. If you inhale any toner, move to an area with fresh air and consult local medical personnel. 1 FL421-PNQX3022ZA-OI-en.book Page 6 Thursday, July 29, 2010 9:35 AM
Important Information 7 For assistance, please visit http://www.panasonic.com/help Illegal copies LIt is unlawful to make copies of certain documents. Copying certain documents may be illegal in your country. Penalties of fines and/or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy in your country. – Currency – Bank notes and checks – Bank and government bonds and securities – Passports and identification cards – Copyright material or trademarks without the consent of the owner – Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. Notice: LInstall your machine near a supervised area to prevent illegal copies from being made. FL421-PNQX3022ZA-OI-en.book Page 7 Thursday, July 29, 2010 9:35 AM
Table of Contents 8 1. Table of Contents1. Introduction and Installation Accessories 1.1 Supplied accessories ..................................10 1.2 Accessory information .................................10 Finding the Controls 1.3 Description of buttons..................................11 1.4 Overview .....................................................12 Installation 1.5 Toner cartridge and drum unit .....................13 1.6 Paper tray ....................................................15 1.7 Paper stacker...............................................15 1.8 Document stacker........................................16 1.9 Handset cord ...............................................16 1.10 Recording paper ..........................................17 2. Preparation Connections and Setup 2.1 Connections ................................................19 2.2 Dialing mode ...............................................20 Help 2.3 Help function ...............................................20 Vo l u m e 2.4 Adjusting volume .........................................21 Initial Programming 2.5 Date and time ..............................................21 2.6 Your logo......................................................22 2.7 Your fax number ..........................................24 3. Telephone Automatic Dialing 3.1 Storing names and telephone numbers into the phonebook...................................................25 3.2 Making a phone call using the phonebook ..25 3.3 Editing a stored item....................................25 3.4 Erasing a stored item ..................................26 3.5 One-touch dial feature .................................26 Caller ID 3.6 Caller ID service ..........................................27 3.7 Viewing and calling back using caller information...................................................28 3.8 Erasing caller information ............................28 3.9 Storing caller information into the phonebook / one-touch dial ..............................................29 4. Fax Sending Faxes 4.1 Sending a fax manually ...............................30 4.2 Document requirements ..............................31 4.3 Sending a fax using one-touch dial feature and phonebook...................................................32 4.4 Broadcast transmission...............................32 4.5 Receiving a fax automatically – Auto answer ON ...............................................................34 4.6 Receiving a fax manually – Auto answer OFF ....................................................................34 4.7 Using the unit with an answering machine ..354.8 Junk fax prohibitor (preventing fax reception from undesired callers).................................36 5. Distinctive Ring Distinctive Ring 5.1 Distinctive Ring service ................................38 5.2 Using two or more phone numbers on a single telephone line ...............................................38 5.3 Using three or more phone numbers on a single telephone line ....................................38 5.4 Programming the ring pattern assigned for fax .....................................................................38 6. Copy Copying 6.1 Making a copy ..............................................39 7. Programmable Features Features Summary 7.1 Programming................................................41 7.2 Basic features ..............................................42 7.3 Advanced features .......................................43 8. Help Error Messages 8.1 Error messages – Reports ...........................47 8.2 Error messages – Display ............................48 Troubleshooting 8.3 When a function does not work ....................50 Replacement 8.4 Replacing the toner cartridge and the drum unit .....................................................................54 9. Paper Jams Jams 9.1 Recording paper jam ....................................58 9.2 Document jams ............................................60 10.Cleaning Cleaning 10.1 Cleaning the inside of the unit ......................62 11.General Information Printed Reports 11.1 Reference lists and reports ..........................64 Specifications 11.2 Specifications ...............................................65 FCC and Other Information 11.3 FCC and Other Information ..........................67 Limited Warranty 11.4 Limited Warranty (United States and Puerto Rico) .............................................................68 Customer Services 11.5 Customer Services directory ........................69 FL421-PNQX3022ZA-OI-en.book Page 8 Thursday, July 29, 2010 9:35 AM
Table of Contents 9 12.Index 12.1 Index ........................................................... 70 FL421-PNQX3022ZA-OI-en.book Page 9 Thursday, July 29, 2010 9:35 AM
1. Introduction and Installation 10 For assistance, please visit http://www.panasonic.com/help 1 Introduction and Installation 1For assistance, please visit http://www.panasonic.com/help Accessories 1.1 Supplied accessories *1 Part numbers are subject to change without notice. *2 Prints about 500 letter-size pages with a 5 % coverage (page 66). *3 No need to install when using letter-size paper. Note: LSave the original carton and packing materials for future shipping and transportation of the unit. LAfter unpacking the product, take care of the packing materials and/or power plug cap appropriately. 1.2 Accessory information Accessories for this unit can be ordered online, by fax, or by telephone. –Replacement toner cartridge *1 LModel No. (Part No.): KX-FAT88 –Replacement drum unit*1 LModel No. (Part No.): KX-FAD89 *1 Prints about 2,000 sheets of letter-size pages with a 5 % coverage using KX-FAT88. To ensure that the unit operates properly, we recommend the use of Panasonic toner cartridge and drum unit. 1Powe r cord (PNJA1022Z) *12Telephone line cord (PFJA02B002Y)*1 3Handset (PNLXH1006Z)*14Handset cord (PQJA10126X)*1 5Paper tray (PFKS1085Z3)*16Paper stacker (PFKS1096Z4)*1 7Document stacker (PNKS1006Z1)*18Drum unit (KX-FAD89)*1 9Starter toner cartridge*2jA4 paper guides (Left: PFKS1097Z2, Right: PFKS1098Z2) *1*3 kOperating instructions (PNQX3022Z)*1lQuick installation guide (PNQW1708Z)*1 To place an order online (for customers in the U.S.A. or Puerto Rico) Visit our web site: http://www.panasonic.com/mfpsupplies L For questions regarding online orders: Email: [email protected] Telephone: (800) 405-0652 To place an order by fax Fax: (800) 237-9080 Include: – your name, shipping address and telephone number – credit card type, number, expiration date and your signature – part number and quantity To place an order by telephone Telephone: (800) 332-5368 (Monday - Friday 9 am to 9 pm, EST.) FL421-PNQX3022ZA-OI-en.book Page 10 Thursday, July 29, 2010 9:35 AM