Panasonic Kx Fl511 Laser Fax Machine Operating Instructions

							7. Programmable Features
49
“ON” (default): You will hear connecting tones.
“OFF”: Deactivates this feature.
Code #79: Setting toner save feature
TONER SAVE
MODE=OFF [±]
“ON”: The toner cartridge will last longer.
“OFF” (default): Deactivates this feature.
Code #80: Resetting advanced features to 
their default settings
SET DEFAULT
RESET=NO [±]
To reset the advanced features:
1.Press {MENU}.
2.Press {#}, then {8}{0}.
3.Press {A} or {B} repeatedly to select “YES”.
4.Press {SET}.
5.Press {SET} again.
6.Press {MENU}.
7.4 Direct commands for 
programming features
You can also select the desired setting by directly 
entering the program code (# and a 2-digit 
number) and direct command.
1Press {MENU}.
2Press {#} and the 2-digit code number.
3Press the desired direct command, using the 
dial keypad, to display the desired setting.
LThis step may be slightly different 
depending on the feature.
4Press {SET}.
5To exit programming, press {MENU}.
Program code and direct command key
{#}{0}{0} Quick Setup
–{1}: “FAX ONLY” (default)
–{2}: “DIST. RING”
–{3}: “EXT. TAM”
–{4}: “TEL ONLY”
LPress {SET} before pressing the direct 
command key.
{#}{0}{1} Date and time
LEnter the date and time using the dial keypad 
(see page 28 for details).{#}{0}{2} Your logo
LEnter your logo using the dial keypad (see 
page 29 for details).
{#}{0}{3} Your fax number
LEnter your fax number using the dial keypad 
(see page 30 for details).
{#}{0}{4} Sending report
–{1}:“ON”
–{2}:“OFF”
–{3}:“ERROR” (default)
{#}{0}{6} Fax ring count
–{1}:“1”
–{2}:“2”
–{3}:“3” (default)
–{4}:“4”
–{5}:“5 EXT.TAM”
{#}{1}{2} Remote activation ID
–{1}:“ON”
–{2}:“OFF” (default)
LIf you select “ON”, then enter your ID from 1 to 
5 digits using 0-9, * and #.
{#}{1}{3} Dialing mode
–{1}:“PULSE”
–{2}:“TONE” (default)
{#}{1}{6} Paper size
–{1}:“LETTER” (default)
–{2}:“A4”
–{3}:“LEGAL”
{#}{1}{7} Ringer pattern
–{1}:“A” (default)
–{2}:“B”
–{3}:“C”
{#}{2}{2} Journal report
–{1}:“ON” (default)
–{2}:“OFF”
{#}{2}{3} Overseas mode
–{1}:“NEXT FAX”
–{2}:“OFF”
–{3}:“ERROR” (default)
{#}{2}{5} Delayed transmission
–{1}:“ON”
–{2}:“OFF” (default)
LIf you select “ON”, then enter the fax number 
and transmission time using the dial keypad 
(see feature #25 on page 47 for details).
{#}{2}{6} Caller ID list
–{1}:“ON” (default)
–{2}:“OFF”
{#}{3}{1} Distinctive ring
–{1}:“ON”
–{2}:“OFF” (default)
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							7. Programmable Features
50
{#}{3}{2} Ring pattern
–{1}:“A”
–{2}:“B”
–{3}:“C”
–{4}:“D”
–{5}:“B-D” (default)
{#}{3}{7} Auto reduction
–{1}:“ON” (default)
–{2}:“OFF”
{#}{3}{9} Display contrast
–{1}:“NORMAL” (default)
–{2}:“DARKER”
{#}{4}{1} Fax activation code
–{1}:“ON” (default)
–{2}:“OFF”
LIf you select “ON”, then enter your code from 2 
to 4 digits using 0-9, * and #.
{#}{4}{4} Memory reception alert
–{1}:“ON” (default)
–{2}:“OFF”
{#}{4}{6} Friendly reception
–{1}:“ON” (default)
–{2}:“OFF”
{#}{6}{8} ECM selection
–{1}:“ON” (default)
–{2}:“OFF”
{#}{7}{6} Connecting tone
–{1}:“ON” (default)
–{2}:“OFF”
{#}{7}{9} Toner save
–{1}:“ON”
–{2}:“OFF” (default)
{#}{8}{0} Reset advanced features
–{1}:“YES”
–{2}:“NO” (default)
LIf you select “YES”, press {SET} 2 times, then 
press {MENU} to exit programming.
FL511.book  Page 50  Thursday, April 17, 2003  1:42 PM 
						

							8. Help
51
For Fax Advantage assistance, call 1-800-435-7329.
8Help 8For Fax Adva nta ge ass ista nce, call 1-80 0-4 35-7329 .
Erro r Mess ages
8.1 Error messages – 
Reports
If a problem occurs during fax transmission or 
reception, one of the following communication 
messages will be printed on the sending and 
journal reports (page 37).
COMMUNICATION ERROR
(Code: 40-42, 46-72, FF)
LA transmission or reception error occurred. 
Try again or check with the other party.
COMMUNICATION ERROR
(Code: 43, 44)
LA line problem occurred. Connect the 
telephone line cord to a different jack and try 
again.
LAn overseas transmission error occurred. Try 
using the overseas mode (feature #23, page 
47).
DOCUMENT JAMMED
LThe document is jammed. Remove the 
jammed document (page 60).
ERROR-NOT YOUR UNIT
(Code: 54, 59, 70)
LA transmission or reception error occurred 
because of a problem with the other party’s 
fax machine. Check with the other party.
JUNK FAX PROH. REJECT
LThe junk fax prohibitor of your fax machine 
rejected fax reception.
MEMORY FULL
LThe memory is full of received documents 
due to a lack of recording paper or a 
recording paper jam. Install paper (page 13) 
or clear the jammed paper (page 58).
NO DOCUMENT
LThe document was not fed into the unit 
properly. Re-insert the document and try 
again.
OTHER FAX NOT RESPONDING
LThe other party’s fax machine is busy or has 
run out of recording paper. Try again.
LThe document was not fed properly. Re-
insert the document and try again.
LThe other party’s fax machine rings too many 
times. Send the fax manually (page 36).
LThe other party’s machine is not a fax 
machine. Check with the other party.
LThe number you dialed is not in service.PRESSED THE STOP KEY
L{STOP} was pressed and fax communication 
was canceled.
THE COVER WAS OPENED
LThe front cover was opened. Close it and try 
again.
OK
LFax communication was successful.
8.2 Error messages – 
Display
If the unit detects a problem, one or more of the 
following messages will appear on the display.
CALL SERVICE
LThere is something wrong with the unit. 
Contact our service personnel.
CHANGE DRUM
LThere is something wrong with the drum unit. 
Replace the drum unit and the toner cartridge 
(page 56).
CHECK DOCUMENT
LThe document was not fed into the unit 
properly. Re-insert the document. If 
misfeeding occurs frequently, clean the 
document feeder rollers (page 61) and try 
again.
CHECK DRUM
LThe drum unit is not inserted properly. Re-
insert it correctly (page 10).
CHECK MEMORY
LThe memory (telephone numbers, 
parameters, etc.) has been erased. Re-
program.
COVER OPEN
LThe front cover is open. Close it.
DIRECTORY FULL
LThere is no space to store new entries in 
navigator directory. Erase unnecessary 
entries (page 32).
DRUM LIFE OVER
REPLACE DRUM
FL511.book  Page 51  Thursday, April 17, 2003  1:42 PM 
						

							8. Help
52
For Fax Advantage assistance, call 1-800-435-7329. LThe drum life is complete. Replace the drum 
unit immediately (page 56).
FAILED PICK UP
LRecording paper was not fed into the unit 
properly. Re-insert the recording paper (page 
58).
FAXINMEMORY
LThe unit has a document in memory. See the 
other displayed message instructions to print 
out the document.
FAX MEMORY FULL
LThe memory is full of received documents 
due to a lack of recording paper or a 
recording paper jam. Install paper (page 13) 
or clear the jammed paper (page 58).
LWhen performing memory transmission, the 
document being stored exceeded the 
memory capacity of the unit. Transmit the 
entire document manually.
LOW TEMP.
LThe inside of the unit is extremely cold and 
cannot be operated. Use the unit in a warmer 
area. While the unit cannot be operated, the 
received documents are temporarily stored 
into the memory, and will be printed out 
automatically when the unit warms up.
MEMORY FULL
LWhen making a copy, the document being 
stored exceeded the memory capacity of the 
unit. Press {STOP} to clear the message. 
Divide the document into sections.
MODEM ERROR
LThere is something wrong with the modem 
circuit. Contact our service personnel.
NO FAX REPLY
LThe other party’s fax machine is busy or has 
run out of recording paper. Try again.
OUT OF PAPER
LRecording paper is not installed or the unit 
has run out of paper. Install paper (page 13).LRecording paper is not fed into the unit 
properly. Reinstall paper (page 13).
PAPER JAMMED
LA recording paper jam occurred. Clear the 
jammed paper (page 58).
PLEASE WAIT
LThe unit is warming up. Wait for a while.
REDIAL TIME OUT
LThe other party’s fax machine is busy or has 
run out of recording paper. Try again.
REMOVE DOCUMENT
LThe document is jammed. Remove the 
jammed document (page 60).
LAttempted to transmit a document longer 
than 600 mm (23
5/8). Press {STOP} to 
remove the document. Divide the document 
into two or more sheets and try again.
REPLACE DRUM
SOON
LThe drum life is near to an end. Replace the 
drum unit as soon as possible (page 56).
TONER EMPTY
LThe toner life is complete. Replace the toner 
cartridge immediately (page 56).
TONER LOW
LThe toner life is near to an end. Replace the 
toner cartridge as soon as possible (page 
56).
TRANSMIT ERROR
LA transmission error occurred. Try again.
WARM UP
LThe inside of the unit is too cold. Let the unit 
warm up. Wait for a while.
WRONG PAPER
LThe fax message was printed on paper which 
is shorter than letter size paper. Use the 
appropriate size paper (page 68).
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							8. Help
53
For Fax Advantage assistance, call 1-800-435-7329.
Freq uently Asked  Que stio ns
8.3 When a function does 
not work, check here
8.3.1 General
I cannot make and receive calls.
LThe power cord or telephone line cord is not 
connected. Check the connections.
LIf you used a splitter to connect the unit, 
remove the splitter and connect the unit to the 
wall jack directly. If the unit operates properly, 
check the splitter.
I cannot make calls.
LThe dialing mode setting is wrong. Change 
the setting of feature #13 (page 47).
The unit does not work.
LDisconnect the unit from the telephone line 
and connect the line to a known working 
telephone. If the working telephone operates 
properly, contact our service personnel to 
have the unit repaired. If the working 
telephone does not operate properly, contact 
your telephone company.
The unit does not ring.
LThe ringer volume is turned OFF. Adjust it 
(page 27).
The other party complains they only hear a 
fax tone and cannot talk.
LFAX ONLY mode is set. Tell the other party 
the number is only used for faxes.
LChange to TEL mode by pressing {AUTO 
ANSWER}.
LIf you use a Distinctive Ring service, make 
sure you have set the same ring pattern 
assigned by the telephone company (page 
42).
The {REDIAL/PAUSE} button does not 
function properly.
LIf this button is pressed during dialing, a 
pause will be inserted. If pressed 
immediately after a dial tone is obtained, the 
last number dialed will be redialed.
The receiving mode does not function 
properly.
LThe Distinctive Ring is set (feature #31, page 
42).
During programming, I cannot enter the code 
or ID number.
LAll or part of the numbers are the same. 
Change the number: feature #12 (page 47) 
and #41 (page 48).
The unit beeps.
LRecording paper has run out. Press {STOP} 
to stop the beeps and install paper.
Whenever I try to retrieve my voice mail 
messages, the retrieval is interrupted by the 
fax tone.
LYou are probably entering *#9. This is the 
default setting for the fax activation code. If 
you use a voice mail service, turn the fax 
activation feature OFF or reprogram the 
activation code (feature #41 on page 48).
8.3.2 Fax – sending
I cannot send documents.
LThe telephone line cord is connected to the 
EXT jack on the unit. Connect to the LINE 
jack (page 15).
LThe other party’s fax machine is busy or has 
run out of recording paper. Try again.
LThe other party’s machine is not a fax 
machine. Check with the other party.
LThe other party’s fax machine rings too many 
times. Send the fax manually (page 36).
The other party complains that letters on 
their received document are distorted or not 
clear.
LIf your line has special telephone services 
such as call waiting, the service may have 
been activated during fax transmission. 
Connect the unit to a line that does not have 
these services.
LAn extension telephone on the same line is 
off the hook. Hang up the extension 
telephone and try again.
LTry copying the document. If the copied 
image is clear, there may be something 
wrong with the other party’s machine.
The other party complains that smudges or 
black lines appear on their received 
document.
LThe glass or rollers are dirty. Clean them 
(page 61).
I cannot send a fax overseas.
LUse the overseas transmission mode of 
feature #23 (page 47).
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							8. Help
54
For Fax Advantage assistance, call 1-800-435-7329. LAdd two pauses at the end of the telephone 
number or dial manually.
8.3.3 Fax – receiving
I cannot receive documents.
LThe telephone line cord is connected to the 
EXT jack on the unit. Connect to the LINE 
jack (page 15).
LWhen you have a single telephone line and 
subscribe to a voice mail service, you must 
also subscribe to a Distinctive Ring service 
(page 42).
I cannot receive documents automatically.
LThe receiving mode is set to TEL mode. Set 
to FAX ONLY mode by pressing {AU TO 
ANSWER}.
LThe time taken to answer the call is too long. 
Decrease the number of rings in feature #06 
(page 47).
The display shows “CONNECTING.....”, but 
faxes are not received.
LThe incoming call is not a fax. Change the 
receiving mode to TEL mode by pressing 
{AUTO ANSWER}.
A blank sheet is ejected.
LThe other party placed the document in their 
fax machine the wrong way. Check with the 
other party.
A white line or a smudge appears on your 
recording paper.
LThe glass or rollers are dirty. Clean them 
(page 61).
The printing quality is poor.
LThe other party sent a faint document. Ask 
them to send a clearer copy of the document.
LSome paper has instructions recommending 
which side to print on. Try turning the paper 
over.
LYou may have used paper with a cotton 
and/or fiber content that is over 20%, such as 
letterhead or resume paper.
LThe remaining toner is low. Replace the toner 
cartridge (page 56).
LWe recommend you replace the drum unit 
every fourth time you replace the toner 
cartridge (page 56). To check the drum life 
and quality, please print the printer test list 
(page 66).
LThe toner save mode is ON (feature #79, 
page 49).
The other party complains that they cannot 
send a document.
LThe memory is full of received documents 
due to a lack of recording paper or a 
recording paper jam. Install paper (page 13) 
or clear the jammed paper (page 58).
LThe unit is not in FAX ONLY mode. Press 
{AUTO ANSWER} repeatedly to turn ON the 
AUTO ANSWER light.
I cannot select the desired receiving mode.
LIf you want to set FAX ONLY mode:
–press {AUTO ANSWER} repeatedly to 
turn ON the AUTO ANSWER light.
LIf you want to set TEL mode:
–press {AUTO ANSWER} repeatedly to 
turn OFF the AUTO ANSWER light.
LThe Distinctive Ring of feature #31 is 
activated (page 42).
8.3.4 Copying
The unit will not make a copy.
LYou cannot make a copy during 
programming. Make the copy after 
programming.
A black line, a white line or smudge appears 
on the copied document.
LThe glass or rollers are dirty. Clean them 
(page 61).
The printing quality is poor.
LSome paper has instructions recommending 
which side to print on. Try turning the paper 
over.
LYou may have used paper with a cotton 
and/or fiber content that is over 20%, such as 
letterhead or resume paper.
LThe remaining toner is low. Replace the toner 
cartridge (page 56).
LWe recommend you replace the drum unit 
every fourth time you replace the toner 
cartridge (page 56). To check the drum life 
and quality, please print the printer test list 
(page 66).
LThe toner save mode of feature #79 is ON 
(page 49).
ABC
OriginalCopy
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							8. Help
55
For Fax Advantage assistance, call 1-800-435-7329.
8.3.5 Using an answering 
machine
I cannot receive documents automatically.
LYour greeting message on the answering 
machine is too long. Shorten the message.
Record a message up to 10 seconds long.
LThe answering machine rings too many 
times. Set to 1 or 2 rings.
I cannot receive voice messages.
LCheck if the answering machine is turned ON 
and connected to the fax machine properly 
(page 21).
LSet the number of rings on the answering 
machine to 1 or 2.
I cannot retrieve recorded voice messages 
on the answering machine from a remote 
location.
LYou did not program your remote access 
code into your fax machine correctly. 
Program the same code that is programmed 
on the answering machine on the fax 
machine with feature #12 (page 47).
I pressed the remote access code to access 
the answering machine remotely, but the line 
was disconnected.
LThe code may include “#” which is used for 
certain features provided by telephone 
companies. Change the code on the 
answering machine to another number which 
does not include “#”. Also change the code of 
the fax machine with feature #12 (page 47).
Callers complain that they cannot send a 
document.
LYour answering machine has run out of 
recording tape. Rewind the tape to record 
messages.
LYou set the answering machine to only give a 
greeting message.
8.3.6 If a power failure occurs
LThe unit will not function.
LThe unit is not designed for making 
emergency telephone calls when the power 
fails. Alternative arrangements should be 
made for access to emergency services.
LFax transmission and reception will be 
interrupted.
LIf any fax documents are stored in the 
memory, they will be lost. When power is 
restored, a power down report will be printed out stating which contents in the memory 
have been erased.
FL511.book  Page 55  Thursday, April 17, 2003  1:42 PM 
						

							8. Help
56
For Fax Advantage assistance, call 1-800-435-7329.
Replacement
8.4 Replacing the toner 
cartridge and the drum 
unit 
When the display shows the following, replace 
the toner cartridge.
TONER LOW
TONER EMPTY
We recommend you replace the drum unit every 
fourth time you replace the toner cartridge. To 
check the drum life and quality, please print the 
printer test list (page 66). To ensure that the unit 
operates properly, we recommend the use of 
Panasonic toner cartridge (Model No. KX-
FA83) and drum unit (Model No. KX-FA84). 
See page 8 for accessory information.
Caution:
LWe cannot be responsible for any damage 
to the unit or degradation of print quality 
which may occur from the use of a non-
Panasonic toner cartridge and drum unit.
LThe drum unit contains a photosensitive 
drum. Exposing it to light may damage the 
drum.
Once you have opened the protection 
bag:
–Do not expose the drum unit to light for 
more than 5 minutes.
–Do not touch or scratch the green 
drum surface.
–Do not place the drum unit near dust or 
dirt, or in a high humidity area.
–Do not expose the drum unit to direct 
sunlight.
LDo not unplug the fax machine. Loss of 
fax documents in memory may occur.
LDo not leave the toner cartridge out of the 
protection bag for a long time. It will 
decrease the toner life.
LDo not add toner to the toner cartridge.
1Before opening the protection bag of the new 
toner cartridge, shake it vertically more than 
5 times.
2Remove the new toner cartridge from the 
protection bag. Peel off the seal (1) from the 
toner cartridge.
3Lift open the front cover (1), holding OPEN 
(2).
4Tap on the used toner cartridge several times 
to allow the remaining toner to fall into the Caution:
The fuser unit (3) gets hot. Do not 
touch it.
1
1
2
3
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							8. Help
57
For Fax Advantage assistance, call 1-800-435-7329. drum unit. Remove the drum and toner unit 
(1) by holding the two tabs.
LDo not touch the transfer roller (2).
LIf you replace the toner cartridge and the 
drum unit at the same time, skip to step 7.
5Turn the two levers (1) on the used toner 
cartridge firmly, until the triangles (2) match.
6Remove the used cartridge (1) from the 
drum unit (2).
LThe toner may stick to the cartridge and 
the drum unit. Be careful when handling. 
See page 4 for details.
LDo not drop the toner on the green drum 
surface (3).
LPut the used toner cartridge into the 
protection bag.
7If you replace the drum unit at the same time, 
remove the new drum unit from the 
protection bag.
Place the new toner cartridge (1) into the 
drum unit (2) vertically.
8Firmly press down the toner cartridge to 
snap into position (1).
1
2
1
2
1
2
3
1
2
1
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							8. Help
58
For Fax Advantage assistance, call 1-800-435-7329.
9Turn the two levers (1) on the toner 
cartridge firmly.
10Make sure that the triangles (1) match, to 
install the toner cartridge correctly.
11Install the drum and toner unit (1) by holding 
the tabs.LIf the lower glass (2) is dirty, clean it with 
a soft and dry cloth.
12Close the front cover (1) by pushing down 
on both sides, until locked.
LWhile the unit displays “PLEASE WAIT”, 
do not open the front cover, or disconnect 
the power cord.
Waste disposal method
Waste material should be dumped or incinerated 
under conditions which meet all national and 
local environmental regulations.
Jams
8.5 Recording paper jam
8.5.1 When the recording paper 
has jammed in the unit
The display will show the following.
PAPER JAMMED
1
1
1
2
1
FL511.book  Page 58  Thursday, April 17, 2003  1:42 PM