Panasonic Kx Prx120 Quick Guide

							Answering system features (KX-PRX120 only)
Turning the answering system on and off
T
h
e answering system is already turned on at the time of purchase.
1 Tap [Landline]  in the home screen or app list.
2 Tap [Answering system] .
R The handset connects to the base unit.
3 Turn the  [Answer]  switch on or off.
R  is displayed in the status bar while the answering system is turned on.
Playing messages
1
Ta

p [Landline]  in the home screen or app list.
2 Tap [Answering system] .
R The handset connects to the base unit.
R The number of messages is displayed at the top of the screen.
3 To play all new messages:
→ Tap  [Play new message] .
To play all messages:
→ Tap  [Play all messages] .
To play a specific message:
→ Tap  [Message list]  and then tap   next to the desired message.
N o

te:
R Messages that have been played have a checkmark next to them in the message list. Voice guidance language
Y
o

u can change the language used for the answering system’s voice guidance.
1 Tap [Landline]  in the home screen or app list.
2 Tap [Landline settings]  ®  [Initial settings] .
R The handset connects to the base unit.
3 Tap [Voice prompt] .
4 Select the desired language. Tone/pulse setting
T
h

is setting must be set to match the dialing mode of your phone service, otherwise you will not
be able to make calls. (The default setting is  [Tone].)
1 Tap [Landline]  in the home screen or app list.
2 Tap [Landline settings]  ®  [Initial settings] .
R The handset connects to the base unit.
3 Tap [Tone/pulse setting] .
For assistance, please visit http://www.panasonic.com/help 21 Getting Started
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							4
Select the desired setting.
– [
Pulse]: Select if your phone service uses pulse (rotary) dialing mode.
– [Tone]:  Select if your phone service uses tone dialing mode.Display language
1
Fr

om the home screen, tap   
®  [ System settings]  ®  [
 Language & input] ®
[Language] .
2 Select the desired language.
Note:
R Some items may be displayed in English regardless of the display language setting. Date and time
Selecting automatic or manual date and time setting
1
F
r

om the home screen, tap   
®  [ System settings]  ®  [
 Date & time] ®  [Automatic date
& time] .
2 To set the date and time automatically:
→ Select the desired method.
RIf you select  [Use network provided time] , an Internet connection is needed for the
handset to adjust its date and time setting automatically.
To set the date and time manually:
→ Select  [Off]. Setting the date and time manually
1
Fr

om the home screen, tap   
®  [ System settings]  ®  [
 Date & time].
2 Make sure that  [Automatic date & time]  is set to [Off].
3 To set the date:
→ Tap  [Set date] , select the desired date, and then tap  [Set].
To set the time:
→ Tap  [Set time] , select the desired time, and then tap  [Set].
22 For assistance, please visit http://www.panasonic.com/helpGetting Started
PRX120_QG_(en-en)_0107_ver.110.pdf   222014/01/07   20:42:32    
						

							Troubleshooting
Problem Cause and/or solution
 is displayed.
R
The handset is too far from the base unit. Move closer.
R T
he base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it. See
the Operating Instructions for more information (download
information is on page 1).
I cannot make calls. RThe tone/pulse setting may be set incorrectly. Change the
s
 etting (page 21).
The handset does not turn
o n

 even after charging the
battery. R
The handset is turned off. Press and hold the power button on
t he top of the handset.
I fully charged the battery,
b u

t the low battery
message is still displayed
and/or the operating time
seems to be shorter. R
Clean the charge contacts of the handset and charger with a
d ry cloth and charge again.
R It is time to replace the battery (page 2).
Caller information is not
d i

splayed. R
You may need to subscribe to your phone service provider’s
C aller ID service. Contact your phone service provider for
details.
R If your unit is connected to any additional telephone
equipment, remove the additional equipment and plug the unit
directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL service provider for details.
R The name display service may not be available in some areas.
Contact your phone service provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Noise is heard, sound cuts
i n

 and out. R
You are using the handset or base unit in an area with high
e lectrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL service provider for details. Caller ID support
T
h

e base unit is Caller ID compatible. Caller ID is a service provided by your phone service
provider which may require a subscription. Contact your phone service provider for details and
availability.
For assistance, please visit http://www.panasonic.com/help 23 Getting Started
PRX120_QG_(en-en)_0107_ver.110.pdf   232014/01/07   20:42:32  
						

							FCC and other information
24
For assistance, please visit http://www.panasonic.com/helpOther InformationPRX120_QG_(en-en)_0107_ver.110.pdf   242014/01/07   20:42:32This equipment complies with Part 68 of the 
FCC rules and the requirements adopted by 
the ACTA. On the bottom of this equipment 
is a label that contains, among other 
information, a product identifier in the 
format US:ACJ----------.
If requested, this number must be provided 
to the telephone company.
L Registration No.............(found on the rear 
of the base unit)
L Ringer Equivalence No. (REN).......0.1B
A plug and jack used to connect this 
equipment to the premises wiring and 
telephone network must comply with the 
applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A 
compliant telephone cord and modular plug 
is provided with the product. It is designed 
to be connected to a compatible modular 
jack that is also compliant.
The REN is used to determine the number 
of devices that may be connected to a 
telephone line. Excessive RENs on a 
telephone line may result in the devices not 
ringing in response to an incoming call. In 
most but not all areas, the sum of RENs 
should not exceed five (5.0). To be certain 
of the number of devices that may be 
connected to a line, as determined by the 
total RENs, contact the local telephone 
company. For products approved after July 
23, 2001, the REN for the product is part of 
the product identifier that has the format 
US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a 
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the 
telephone network, the telephone company 
will notify you in advance that temporary 
discontinuance of service may be required. 
But if advance notice isnt practical, the 
telephone company will notify the customer 
as soon as possible. Also, you will beadvised of your right to file a complaint with 
the FCC if you believe it is necessary.
The telephone company may make changes 
in its facilities, equipment, operations or 
procedures that could affect the operation of 
the equipment. If this happens the 
telephone company will provide advance 
notice in order for you to make necessary 
modifications to maintain uninterrupted 
service.
If trouble is experienced with this 
equipment, for repair or warranty 
information, please contact a Factory 
Service Center or other Authorized Servicer. 
If the equipment is causing harm to the 
telephone network, the telephone company 
may request that you disconnect the 
equipment until the problem is resolved.
Connection to party line service is subject to 
state tariffs. Contact the state public utility 
commission, public service commission or 
corporation commission for information.
If your home has specially wired alarm 
equipment connected to the telephone line, 
ensure the installation of this equipment 
does not disable your alarm equipment. If 
you have questions about what will disable 
alarm equipment, consult your telephone 
company or a qualified installer.
This equipment is hearing aid compatible as 
defined by the FCC in 47 CFR Section 
68.316.
When you hold the phone to your ear, noise 
might be heard in your Hearing Aid. Some 
Hearing Aids are not adequately shielded 
from external RF (radio frequency) energy. If  
noise occurs, use an optional headset 
accessory or the speakerphone option (if 
applicable) when using this phone. Consult 
with your audiologist or Hearing Aid  
						

							For assistance, please visit http://www.panasonic.com/help
25Other InformationPRX120_QG_(en-en)_0107_ver.110.pdf   252014/01/07   20:42:32manufacturer about the availability of 
Hearing Aids which provide adequate 
shielding to RF energy commonly emitted 
by digital devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to 
the dispatcher the reason for the call.
2) Perform such activities in the off-peak
hours, such as early morning or late 
evenings.
This device complies with Part 15 of the 
FCC Rules. Operation is subject to the 
following two conditions:
(1) This device may not cause harmful 
interference, and (2) this device must 
accept any interference received, including 
interference that may cause undesired 
operation.
Privacy of communications may not be 
ensured when using this phone.
CAUTION:
Any changes or modifications not expressly 
approved by the party responsible for 
compliance could void the user’s authority 
to operate this device.
NOTE:
This equipment has been tested and found 
to comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC 
Rules. These limits are designed to provide 
reasonable protection against harmful 
interference in a residential installation. This
equipment generates, uses, and can radiate 
radio frequency energy and, if not installed 
and used in accordance with the 
instructions, may cause harmful 
interference to radio communications. 
However, there is no guarantee that 
interference will not occur in a particular 
installation. If this equipment does cause 
harmful interference to radio or television 
reception, which can be determined by
turning the equipment off and on, the user isencouraged to try to correct the interference 
by one or more of the following measures:
– Reorient or relocate the receiving 
antenna.
– Increase the separation between the 
equipment and receiver.
– Connect the equipment into an outlet on a 
circuit different from that to which the 
receiver is connected.
– Consult the dealer or an experienced 
radio/TV technician for help.
Some cordless telephones operate at 
frequencies that may cause interference to 
nearby TVs and VCRs. To minimize or 
prevent such interference, the base of the 
cordless telephone should not be placed 
near or on top of a TV or VCR. If
interference is experienced, move the 
cordless telephone further away from the TV
or VCR. This will often reduce or eliminate 
interference.
FCC RF Exposure Warning:
LThis product complies with FCC radiation 
exposure limits set forth for an 
uncontrolled environment. 
LTo comply with FCC RF exposure 
requirements, the base unit must be 
installed and operated 20 cm (8 inches) 
or more between the product and all 
person’s body. 
LThis product may not be collocated or 
operated in conjunction with any other 
antenna or transmitter.
L For body-worn operation, the handset 
must be used only with a non-metallic 
accessory. Use of other accessories may 
not ensure compliance with FCC RF 
exposure requirements.
Notice:
L FCC ID can be found inside the battery 
    compartment or on the bottom of the 
units.  
						

							Customer services
26
For assistance, please visit http://www.panasonic.com/helpAppendixPRX120_QG_(en-en)_0107_ver.110.pdf   262014/01/07   20:42:32Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest 
Dealer or Service Center; purchase Parts and Accessories; or make Customer 
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at: 
http://www.panasonic.com/contactinfo
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
For hearing or speech impaired TTY users, TTY: 1-866-605-1277 Purchase Parts, Accessories and Owner’s Manual online for all 
Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-237-9080 (Fax Only) 
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic National Parts Center
20421 84th Avenue S., Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express.)
Accessory Purchases (United States and Puerto Rico)  
						

							Warranty (For United States and Puerto Rico)
For assistance, please visit http://www.panasonic.com/help
27 AppendixPRX120_QG_(en-en)_0107_ver.110.pdf   272014/01/07   20:42:32Limited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, 
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length 
of the period indicated on the chart below, which starts with the date of original purchase 
(“Limited Warranty period”), at its option either (a) repair your product with new or 
refurbished parts, or  (b) replace it with a new or a refurbished equivalent value product, or 
(c) refund your purchase price. The decision to repair, replace or refund will be made by 
the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the 
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your 
product prepaid during the Limited Warranty period. This Limited Warranty excludes both 
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited 
Warranty only applies to products purchased and serviced in the United States or Puerto 
Rico. This Limited Warranty is extended only to the original purchaser and only covers 
products purchased as new.
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
http://www.panasonic.com/repair
When shipping the unit carefully pack in a padded shipping carton, include all 
accessories, and send it prepaid. Include a letter detailing the complaint, a return 
address and provide a day time phone number where you can be reached. P.O. Boxes 
are not acceptable. Keep the tracking number for your records. A copy of valid 
registered receipt is required under the 1 year parts and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this 
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE 
PURCHASER WILL BE REQUIRED TO FURNISH A SALES 
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, 
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE 
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH 
PROOF OF PURCHASE.
Panasonic Telephone Products
Limited Warranty
Mail-In Service--Online  
						

							28
For assistance, please visit http://www.panasonic.com/helpAppendixPRX120_QG_(en-en)_0107_ver.110.pdf   282014/01/07   20:42:32Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, 
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty 
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are 
caused by products not supplied by the warrantor, or failures which result from accidents, 
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty 
installation, set-up adjustments, misadjustment of consumer controls, improper 
maintenance, power line surge, lightning damage, modification, introduction of sand, 
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or 
rental use of the product, or service by anyone other than a Factory Service Center or 
other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED 
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR 
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR 
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this 
excludes damages for lost time, lost calls or messages, cost of having someone remove or 
re-install an installed unit if applicable, travel to and from the servicer. The items listed are 
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, 
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE 
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential 
damages, or limitations on how long an implied warranty lasts, so the exclusions may not 
apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights 
which vary from state to state. If a problem with this product develops during or after the 
Limited Warranty period, you may contact your dealer or Service Center. If the problem is 
not handled to your satisfaction, then write to the warrantor’s Consumer Affairs 
Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, 
ARE YOUR RESPONSIBILITY.
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom.
L Send the unit to Panasonic Exchange Center, prepaid and adequately insured.
L Do not send your unit to Panasonic Corporation of North America listed on the back 
    cover or to executive or regional sales offices. These locations do not repair consumer 
    products.
When you ship the product  
						

							© Panasonic System Networks Co., Ltd. 2013
For assistance, please visit http://www.panasonic.com/help 29 AppendixPRX120_QG_(en-en)_0107_ver.110.pdf   292014/01/07   20:42:321 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Reinsert the battery and restart the handset.
4 Read troubleshooting page in the Operating Instructions. 
If your product is not working properly. . .
IMPORTANT!
Visit our Web site: http://www.panasonic.com/help 
L
FAQ and troubleshooting hints are available. Two Riverfront Plaza, Newark, NJ 07102-5490  
						

							Guía rápida
Teléfono con Diseño de Gran Calidad y Pantalla TáctilModelo n°    KX-PRX120
Gracias por adquirir un producto Panasonic.
Lea este documento antes de usar la unidad, y guárdelo para consultarlo en el futuro.
Para obtener información detallada acerca de las funciones de su sistema telefónico, con-
sulte las Manual de instrucciones, las cuales están disponibles al tocar 
 en la pantalla
inicial, o visite la página de soporte técnico de este producto en la siguiente dirección.
http://www.panasonic.net/pcc/support/tel/sdect
PRX120_QG_(es-es)_0108_ver.110.pdf   12014/01/08   13:12:59