Panasonic Kx Prxa10 Installation Manual

							Customer services
For assistance, please visit http://www.panasonic.com/help
11AppendixPRXA10_IM_(en-en)_0107_ver.110.pdf   112014/01/07   20:02:19Customer Services Directory (United States and
Puerto Rico)
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
For hearing or speech impaired TTY users, TTY: 1-866-605-1277                  
Accessory Purchases (United States and
Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest 
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
or, contact us via the web at:
http://www.panasonic.com/help
http://www.panasonic.com/contactinfo
Purchase Parts, Accessories and Owner’s Manual online for all Panasonic
Products by visiting our Web Site at:
or, send your request by E-mail to:
You may also contact us directly at: 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic National Parts Center
20421 84th Avenue S., Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express.)
http://www.pstc.panasonic.com
[email protected]  
						

							Warranty (For United States and Puerto
R
ico) 12
For assistance, please visit http://www.panasonic.com/helpAppendix
PRXA10_IM_(en-en)_0107_ver.110.pdf   122014/01/07   20:02:19Panasonic Telephone Products
Limited Warranty
Limited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as the warrantor) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period), at its option either (a) repair your product with new or refurbished
parts, or (b) replace it with a new or a refurbished equivalent value product, or (c) refund your
purchase price. The decision to repair, replace or refund will be made by the warrantor. 
Parts Labor
One (1) Year One (1) Year
During the Labor Limited Warranty period there will be no charge for labor. During the
Parts Limited Warranty period, there will be no charge for parts. You must mail-in your
product prepaid during the Limited Warranty period. This Limited Warranty excludes both
parts and labor for  batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty
only applies to products purchased and serviced in the United States or Puerto Rico. This
Limited Warranty is extended only to the original purchaser and only covers products
purchased as new.
For Limited Warranty service for headsets if a headset is included with this product please
follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER
WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE
INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT
SUCH PROOF OF PURCHASE.
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
http://www.panasonic.com/repair
When shipping the unit carefully pack in a padded shipping carton, include all accessories,
and send it prepaid. Include a letter detailing the complaint, a return address and provide a
day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep
the tracking number for your records. A copy of valid registered receipt is required under
the 1 year parts and labor Limited Warranty. Mail-In Service--Online  
						

							For assistance, please visit http://www.panasonic.com/help
13AppendixPRXA10_IM_(en-en)_0107_ver.110.pdf   132014/01/07   20:02:19Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, introduction of sand, humidity or liquids,
commercial use such as hotel, office, restaurant, or other business or rental use of the
product, or service by anyone other than a Factory Service Center or other Authorized
Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED
WARRANTY COVERAGE. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this
excludes damages for lost time, lost calls or messages, cost of having someone remove or
re-install an installed unit if applicable, travel to and from the servicer. The items listed are not
exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD
OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or after the
Limited Warranty period, you may contact your dealer or Service Center. If the problem is not
handled to your satisfaction, then write to the warrantors Consumer Affairs Department at the
addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE
YOUR RESPONSIBILITY.
When you ship the product
7Carefully pack your unit, preferably in the original carton.
7Attach a letter, detailing the symptom.
7Send the unit to Panasonic Exchange Center, prepaid and adequately insured.
7Do not send your unit to Panasonic Corporation of North America listed on the back
    cover or to executive or regional sales offices. These locations do not repair consumer
    products.  
						

							© Panasonic System Networks Co., Ltd. 2013
14
For assistance, please visit http://www.panasonic.com/helpAppendixPRXA10_IM_(en-en)_0107_ver.110.pdf   142014/01/07   20:02:191 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Reinsert the battery and restart the handset.
4 Read troubleshooting page in the base unit’s
Operating Instructions. 
IMPORTANT!If your product is not working properly. . .
Visit our Web site: http://www.panasonic.com/help
LFAQ and troubleshooting hints are available. Two Riverfront Plaza, Newark, NJ 07102-5490